This group of people is amazing! We were searching all over for days for a 5th wheel. They were the…read moreonly dealer around who had exactly what we needed. They had us out the door in about 2.5 hours with all the papers completed and hitch installed etc! Randy and Jeff and Quinton were super friendly and helpful. Highly recommend this place for your RV needs. Dog friendly also!

We had an issue with a leak in the roof of our Super-C and brought into Bobby Combs because we have…read morepreviously done business with them. After the roof was gone over and any possible problem spots were addressed I came to pick up the RV. When I drove it out I discovered it was still leaking after a heavy rainstorm. I turned around and went back. They accepted it back into the shop with no problems. After a week or two I was called that the RV was ready. When I arrived they surmised the leak was caused by a bolt or rivet had backed out near the front of the awning allowing water in. After fixing the issue I brought it home and had no other issues throughout the winter. Until I can get my shop finished it unfortunately is outside in the weather. I'm confident they spotted the issue and fived it properly. After all of this said I wanted to address their entire staff that I dealt with. All of them were very professional and genuinely seems to care about the issue I was having. I could tell the manager and tech(s) were a bit frustrated at not locating the leak initially. It is a rare day anymore when you come across a business that has genuine empathy for a customer and does everything possible to fix the issue. I cannot express how much I appreciate this business and it's employees. I have numerous friends with RV's of various sorts and openly recommend these folks in Hayden should they run into issues. Well done guys!

These guys are the absolute best…read more We had an older 40' class A (I quickly learned that A stands for aggravation) coach and after spending $$$$$ at a large well known dealership/repair center things still weren't working properly. Repairs we paid for were shoddily done or not done at all It was a happy day when we stumbled onto R&L. Adam in the service department is AMAZING, honest, more than fair, doesn't take shortcuts, does great work and tells it like it is. The thing I really appreciated is he didn't bad mouth the other shop's work and lack thereof, he just explained how and why he would fix what was going on. In a short period of time he had everything safe and working as it should. . When we made the decision to go with a vintage travel trailer we sold the coach knowing that it was safe and in good working order. So now we're back for round two with a vintage travel trailer. I'm thrilled with the suggestions made and the work being done. I highly recommend R&L RV's.

We were looking for a nice rv to live in for the next 6mo while our house is being built(yay…read moreright?) so we had a smaller budget but needed something spacious enough for two adults and two dogs. We searched high and low online and decided to go to a dealer. So we stumbled upon R and L rv, and Craig showed us at least 8 rv's that were within our price range and we found the one! Upon buying it they did a lengthy inspection of it, fix the minor things, cleaned it fabulously! Would have earned 5 stars but after leaving their place we noticed one of the taillights is out...

I purchased a new RV last year 2025, I had salesman and saleswoman crawling all over me when I was…read moreshopping. I noticed when my wife and I were there Saturday 6-6-2026 inquiring about general information on the RV I purchased. The Sales staff were not too friendly to help us out. My wife and I looked at about 10 or so RV'S on the lot maybe looking to upgrade to a bigger unit. Not one sales staff came out to talk with us. Humm. No, it was not that they were busy, nobody was there shopping. So I believe I will purchase elsewhere

We had a great and smooth experience buying our first camper from Bobby's. Craig was great no…read morepressure and allowing us to look at rvs at our on own pace. He listened to what we were looking for. We had our four kids with us. Service team was great getting it all ready for us. The whole team was wonderful and welcoming!

I spoke with the service department manager about a simple job and he is clueless, rude and…read moreignorant regarding customer service. The ladies in the service department are more helpful and have more knowledge than him. He can't even put a sentence together when talking about rv problems. Guessing is not what paying customers want from an rv center. Won't be back for sure and also none of my rv friends.

Excellent service department. They went above and beyond all expectations when repairing my…read moreBrinkley sidewall crack. The wash they gave before turning it back over to me was perfect.

We just bought our first trailer at RnR and Randy B. was great to work with! He answered all our…read morequestions, showed us a range of options within our budget, was no pressure, and I highly recommend working with him for your next, or first, RV! Once we picked up the trailer, Cori F helped us learn the trailer inside and out! She was fantastic, funny, and reassuring as new trailer owners. She helped us confidently drive away ready to enjoy our new trailer!

This review is being written out of frustration over not ever receiving a cabinet door that we were…read moretold would be replaced when we purchased our 2025 RV last August. There were several issues found when we did our walk through. The tabletop was not correct so you could not convert the table into a bed. One of the cabinet doors had been severely damaged that they claimed had already been ordered and would be shipped to us once received. The shower had a leak that they supposedly fixed. We got the tabletop in a somewhat reasonable time the shower leak I had to repair once we found they had failed to do so. The cabinet door never arrived. Talked to John the salesman several times about the cabinet door we were told it could take some time to get it. A year later no door. John has since retired. I tried calling to talk to someone yesterday no call back. We have had worse experiences with other dealers this is why they are getting three stars instead of a one star. I know the dealer did not create the problems, but they failed to deliver on the repairs as promised.

tl;dr: Salesperson CeCe ignored repeated requests to protect our credit rating. Then lied to us…read moreabout it when we got to the office to sign papers. PDI tech passed off damage to side skirts as a "feature". Mixed experience. Trailer is great and we got it with minimum fuss. We had pre-approval from my Credit Union for the purchase. Over the phone, salesperson CeCe asked my wife and I to fill out the BlueDog financing application because "We need it to work with your bank". I told her explicitly on no fewer than 3 occasions "We already have financing. Please do nothing that will result in a credit pull. My wife and I are trying hard to protect our rating." I also wrote it on the application. Each time she assured me that she wouldn't. Of course, as we were already halfway to Spokane (5 hour drive) my wife looked and Surprise! At least 2 credit pulls from Spokane. When we arrived and complained, CeCe tried to explain to us that we didn't actually have a pre-approval (despite having email to the contrary). She pretty much evaded and deflected any questions we asked about anything. When we got into the finance office, Kurt (finance guy) was aghast when we told him. He looked at the app and saw the "please no pull" note, and admitted to not seeing it. CeCe had not ever conveyed our request to him. He gave us a parts credit to try to ease things. So Kurt a) owned the problem and b) tried to make it up while CeCe just pretended it didn't exist. Don't deal with CeCe. When we drove over to Post Falls to pick up the trailer, our PDI tech was nice enough, but when I pointed out a weird bulge in the aluminum wheel skirt, he gave us some line about it being "to give extra room in the event of a tire blowout". Which sounded like BS at the time, but we had been on the move for about 8 hours at that point, and I just wanted to get out of there. When we finally got to our campsite, I took a closer look and it was totally due to damage. Comparing the two sides of the trailer makes it really obvious. Also, there's sawdust inside many of the cabinets. I mean, how hard is it to clean that up?

Bought a brand new trailer, pop out wouldn't function on our first night out! They have had it for…read moreover 2 months! Still have no idea when we'll get it back and no one calls back. Horrible customer service!

ZERO STARS! AS IS should be changed to IS NOT, or WE WON'T. If you read the review left by Kasey K,…read more5 years ago, I am the single mother she referred to. The ministry she spoke about blessed me so much by even wanting to provide me with a better RV to live in. HOWEVER -- The problems with this trailer have yet to cease, ranging from aesthetics, (small stuff that's easily fixed if they weren't maddeningly abundant), to HUGE, potentially dangerous issues, such as the electrical system (wiring, breakers, etc), the propane furnace motor that was already on its last legs when I moved in, & the propane regulator, which I have already replaced, for obvious safety reasons. Like any sketchy used car company, AS IS made sure that everything worked "just enough" to sell the RV to an honest, unsuspecting ministry & this single mother with a very limited income (otherwise I wouldn't live in a 5th wheel RV), but once I got settled in, things began to go wrong, & have not stopped. I have already put so much money into this trailer that I'd most likely have been better off buying a brand-new, never occupied RV, from SOMEWHERE ELSE, which is what I would recommend to anyone thinking about doing business with these people. They refuse to be held accountable for their dishonesty, referring only to their name, "AS IS RV" when presented with any of the problems that they had to have known about, before and upon selling this trailer. Regardless of your name, any business that sells dwellings of ANY kind, should understand -- YOU have a responsibility to your customers, especially regarding their safety, but to also have at least SOME level of basic human decency, to either disclose ALL issues before selling someone a potential HOME, so your customer can at least fix said issues, or to at least fix the potentially dangerous problems yourselves (since you have the resources to do so, whereas a single mother does NOT) so that your customer does not have to, because they SHOULD NOT HAVE TO. While I understand that an RV is not necessarily intended to be a permanent dwelling, some of us don't have the resources for anything more permanent at present, & with the money I've shelled out on repairs to this place, at this rate, I may NEVER have. Again, regardless of your company's name, there are vital qualities that any & EVERY business should have: honesty, basic human decency, compassion, respect, and perhaps most important, INTEGRITY, which means doing the RIGHT thing, every time, to every customer, even, or especially, when no one is looking. Unfortunately, AS IS possesses, instead, deception, dishonesty, ethical indecency & cold, cruel indifference. Ultimately, when "making the sale" & "just getting the RV off of the lot" is your mission statement, rather than these crucial qualities, someone needs to be held accountable. Sadly, the "Lemon Laws" don't apply to these people, so they are not. If you are looking for an RV, for ANY reason, go to Bobby Combs, or ANYWHERE else.

On behalf of a local ministry we went to Blue Dog RV/As Is RV in Hayden off Hwy 95 to look to…read morepurchase an RV suitable for winter for a single mother living in the Coeur d'Alene area. We let them know the situation and the fact that this would be her home and not used for recreation. Before we purchased the RV we went out and had them show us that everything was working. They didn't show us that the water and sewer were working but assured us that Blue Dog/As Is RV had winterized our RV and that they would also make sure the batteries were fully charged. They told us they had gone through everything when they first purchased the RV and that it was all working. When we arrived to get the RV the batteries were dead. Later after we delivered and set up the RV for the single lady, we found that both handles to the valves that open the sewer lines were broken. Both the black tank and the gray tank were frozen including the main sewer line and had not been winterized. The fresh water line was also not drained and frozen. When we told them the issue they said they had no service person from Blue Dog RV/As IS RV to help us. Prior to the purchase and part of the deal we made, Blue Dog RV also promised they would fix a few minor things such as some molding that was separating from the wall and the shower door that wouldn't close properly, none of it was done. Blue Dog RV/As Is RV also told us they had people who would deliver the RV and when the time came to deliver, the two separate drivers we contacted through them bailed on us last minute. The first day we waited more than half the day and weren't able to schedule with someone else until the next day, where the second driver cancelled just minutes before he was scheduled to arrive. The single mother had all her belongings moved out of her current trailer awaiting the arrival both days in sub-freezing temperatures. We weren't able to get the trailer delivered until the following week and with someone who was not affiliated with Blue Dog RV/As Is RV. We hired a repairman to come out and he was unable to get the sewer line working because the lines were not drained and were frozen. The single mother went without running water for over a week and went without a place to go to the bathroom for 2 weeks. When we talked to the owner of Blue Dog RV/As Is RV, Bill, all he would say is "We are paying for nothing." and "What is our name?" When we replied Blue Dog RV he said "No. As Is RV". If you look at their online information it's the same building, lot, and SAME EXACT address etc. See screen shot. This is where we conducted our business. We reminded him that he said he would fix the things, as promised, he kept saying "Our name is As Is RV!" He eventually said that they didn't have a dump station at their location, but has a service come do it and probably had a receipt somewhere. When I asked to get a copy of the receipt or know who did the service he said he didn't have time for that. We will never purchase anything from Blue Dog RV/As Is RV again as we were continually lied to. It's shocking to know that a business would lie to a ministry and knowingly put a single mother in a position like this.