Great customer service...We bought suv from Chuck, after a little haggling (OK a lot) got a very…read morefair price. SUV was checked out by reputable mechanic. We couldnt be more happy with this vehicle.

stole my vehicle. no business towing my vehicle. he had a friend ask him to tow it away and he…read moredid. no notices posted. not blocking any entrances and he kept it from me intentionally until the bill was so high, couldn't afford it. look this man up in the court system before you think about doing any business. messaged me some very inappropriate messages. and has multiple slander records filed in system. bad business and a crook

5 stars -- a completely different car-buying experience!…read more We had a truly unique experience at Frontier today. From the moment we walked in, everyone was professional, friendly, polite, and refreshingly straightforward. They cut through the typical back-and-forth negotiations and were very upfront and transparent throughout the entire process, including with the Carfax and vehicle history. This was our first time at Frontier, but after talking with other customers who had purchased there multiple times, I can see why people come back. We definitely will too. Woody, our salesman, was fantastic, and Todd, his manager, and Brian, the finance manager, were equally great to work with. The entire team made what can sometimes be a stressful process easy and enjoyable. We can't say enough good things about our experience. We'll absolutely be back and would recommend Frontier to anyone looking for an honest, transparent, no-games car-buying experience. Joan & Geo from Destin

Don't trust frontier motors of Pensacola especially the salesman Ron…read more We were shopping for cars in Florida even though we are from the northeast because we wanted to get a car that was not rusty. So, we put a lot of trust in Ron to help us pick the right vehicle. We were particularly concerned with whether the car sustained any mechanical damage from the front and fender bender that it was in. He repeatedly reassured us that there was absolutely nothing wrong with the engine and that it was merely bodywork. Hundreds of miles and dollars later, we arrived at frontier motors and within the first few minutes of our test drive found paperwork showing that the car had had the transmission replaced, and that mechanical damage was sustained during the accident. When we confronted Ron about this, he threw a childish tantrum. We talked to the manager, and he was unwilling to admit his wrong or to make it right for tricking us into traveling hundreds of miles for a dud car. These people are scammers even though they pretend that they are good business people. Don't trust them.

Great folks. Thank you Sandy Great service and if anyone…read moreis looking for a quality used vehicle, go see Sandy! Thank you God bless Benjamin T Mills

Phenomenal customer service. They had the car I wanted at a good price (better than the other…read moredealers in the area) and it's perfect! It was exactly what I wanted. I really appreciated their willingness to put the customer first and get me into the car I was set on. They aren't like most dealers who hassle you either. They let you be when you're shopping, but help you out as needed at the same time. I've referred friends and family to them repeatedly and not one person complained. Definitely recommend this dealer to anyone in or near Pensacola, Florida.

This is by far one of the worse car lots in town it's run by a so called wanna be preacher that…read more travels over seas to preach on the churches dime and uses the church's money to bring back young women also doubles as a gold buyer he changes your paperwork during the process of buying a car and uses excuses like the person who used to work here made a mistake so I have to add another 1500 to your payoff or just lose what you have in the vehicle ready I know I few people this has happened to and I strongly urge people to use buyer beware when dealing with such person if you haven't already been burnt

I saw the truck online and Jon emailed me and made the deal quick and easy. A couple very minor…read moreissues was handled very quickly and professionally. Would recommend them for your used automobile needs.

Folks, I know this is a lot to read, but if you value your hard earned money, go to a dealership…read morethat can be trusted. Don't waste your time or money here. "We strive to bring you the best quality vehicle, competitive pricing and top rated customer service." - Chris Carroll Automotive website About Us section. You would think that a person looking for an affordable solution to obtaining the car they desire wouldn't have to question the validity of "Quality Vehicles" claimed as being sold by this dealership. Unfortunately my personal experience as well as several others have made the costly mistake of trusting this dealership's claim. It's a wonder how a business who claims to be "reputable" with the sale of "quality" vehicles, can truly make that claim. It's EASY when they haven't actually taken the time to assure the vehicles they sell are, in fact, "Quality" vehicles because they are sold "AS IS"! That term seems to be used quite loosely at this dealership. It seems, that maybe, more time is spent trying to make vehicles "appear" to be good quality in hopes that they make it past a 30 - 60 threshold. I purchased a beautiful 2014 Toyota Tundra from them, and had the oil changed immediately to get a PM schedule started. After noticing an excessive amount of smoke during startup only a few weeks after I bought it, I discussed the issue with a friend and was told it was probably condensation. After having only traveled about 7000 total miles during my short ownership, going from home to work and couple of trips to the VA for my military service connected disabilities I'm now having to pay $6950 to rebuild the engine + an additional $795 to replace the damaged catalytic converters caused by the neglect. After a few months the smoke upon startup and a few episodes of sluggishness during operation I was forced to bring the vehicle to Toyota for diagnostic testing. According to the Master Mechanics at Toyota, the condition found, was the result of LONG TERM neglect. The estimated the last oil change before the one I performed was roughly 3 - 4 years. This is not contestable as the proof is in photographic evidence. They also determined that there was no way this occurred after the few miles put on by me. They also explained that just a few simple extra steps during preliminary inspections of a vehicle done by a reputable dealership and any "certified mechanic", would have found such terrible problems and had them resolved or the vehicle rejected by the by the dealership instead of passing the problems onto unsuspecting customers. I've tried repeatedly to contact them to talk about what was going on and was promptly ignored. How quickly, out of a desire for the almighty dollar, do they have unsuspecting consumers sign the sold "As Is" documents without regards to delivering a TRUE quality product? All I asked for from this dealership was just to...compromise... to do what is right, to correct a catastrophic mistake made by those trusted to provide a quality vehicle. That level of trust I had, has now led to a very costly repair job. I suppose what I trusted was a belief in human decency and a slogan put out by a dealership, evidently, just to sell as many cars as possible. How many customers are they willing prey upon? I suppose the answer is, as many as possible to deliver QUANTITY, not QUALITY. It is the responsibility of the dealership to ensure vehicle condition matches the advertised price when the condition is base according to KBB. Chris Carroll Automotive gets an "F" for this effort for customer satisfaction and vehicle quality, responsiveness and truth in pricing My apologies for the long rant, however the bottom line is, trust...but verify. Human decency is a rare commodity these days.

The staff was pleasant and the lounge was pretty good. Also not super pushy on additional services,…read morea simple "no" was enough, which is better than a lot of places. I wrote a poor review of this place before because I had maintenance done and ended up missing a lug and questioned their work. I just got off the phone with their service manager and he reached out to make it right. This is not a normal occurrence and I appreciate that he did (and he probably appreciates me updating this review). I'll come back for more services and hopefully I can edit this again to a 5 star review.

Horrible place to take your vehicle items removed from my vehicle while in service and after…read morespeaking with the service manager and lost prevention specialist Ms. Jackie Gray and was told that there was nothing they could do about the items missing from my vehicle while in shop.

Amazing experience with the staff Donny Mitchell was my main dealer I was with and he did a superb…read morejob with handling everything....Test drove the vehicle had a lil noise I heard he got with someone and they inspected the car and fixed it and washed it..,.and Donny stayed after hours to get the completion of the deal done..... Excellent service recommend to come and see what they have on the lot....

A fine sales staff we were taken care of properly it was our first time buying a used vehicle at…read morethis dealership

This dealer ship misrepresented their pricing. On cars.com the pricing showed 4500 and it said it…read moreincluded all the extra fees. Then we shop their they try to pull the ole car salesman swap. Here's the actual price. Over 6700. That's about 49% increase. When I called them on it they blamed it on cars.com and said they have no control over that. However that is not accurate. They do control it and can have it changed. As a matter of fact they already have it changed. So they don't control it but when I called them on it for false advertising after we had already been in there and test drive it once and came back 4 days later still same price no updates and now that we want to buy magically the price is not right. Did the manager come out to say sorry...no. Did the manager offer anything to compensate for the issue as a good will gesture....no. In my opinion this was a calculated choice or a best a mistake that someone needed to own up too. 1000 of that is doc fee. And let's be honest it at most cost them 60 to do all the paperwork and documents the rest is hidden profits for the dealers. I am reporting to BBB and who ever else will listen.

After I got laughed out of the Kia Autosport dealership down the road, I ended up here where I was…read moregreeted by a friendly, polite, professional gentleman, Nick, who sold me the exact car I was looking for and for the right financial arrangement. I highly recommend this company

From the owner: Affordable Auto Repair, Affordable Auto Sales, 100% Approval Rate, Bad Credit Approval, Finance…read moreOptions. Products: Used Cars, Trucks, SUVs, Hatchbacks, Crossovers, Sedans. Services: Trade-Ins Accepted, Warranties, Financing, Vehicle Protection Plans, Flexible Down Payments, Complete Car Care Brands: Toyota, Mercedes-Benz, BMW, Audi, Volkswagen, Honda, Ford, Kia, Mazda, Hyundai, Alfa Romeo, Cadillac, Chevrolet, Chrysler, Dodge, Infiniti, Jaguar, Jeep, Nissan, Ram, Subaru.