Sorry that review was for another place I have yall a 5 just for reaching out thank you

10/10 this is the only dealership that is there for you. I reached out to 10 other dealerships before and almost no one wanted to sell me the car over the phone. Couple text with Ben and boom sale is done in less than an hour, then I drive over the weekend walk in and grab my car. No hassle no upsell problems just honest business read more

Brought in my car with 3500 miles on it for a malfunctioning HVAC system and before even looking at the issue they started trying to sell me services. Waiting area does not have an area where you can sit and work on your laptop. I love my vehicle, but the service makes me wish I would have bought something else. Place has a stuffy old people vibe. Jeff is the worst service advisor I have ever dealt with across many car dealerships read more

My wife and I purchased an Escalade from Dimmitt Cadillac in Clearwater a couple of days ago and the entire experience was phenomenal. Rami was our salesman and he went above and beyond. He did a ton of leg work before we even arrived and made the whole process smooth and efficient. When we got there everything was ready to go. From start to finish it took just over an hour, which is completely unheard of when buying a vehicle. Danny in finance was also fantastic. Straightforward, professional, and easy to work with. We absolutely love our new Escalade and look forward to working with Dimmitt again in the future. Easily one of the best dealership experiences we've ever had. read more

I purchased a 2025 Lyriq, and Rami was my salesperson. It was a good experience, and I like the car very much. Being an older guy and an "old school" guy, I remember when the salesperson would contact you at a later date, to thank you for buying and ask if you are enjoying the car and if you have any issues. Remember that? I do! Small things like this are very good for future repeat sales. Nope, not so today. Buying a Cadillac is a large expense, but not a "peep" from Dimmit or the person who made a nice commission from my purchase. Maybe they are too afraid of hearing something might be wrong. Who knows? But why do things like this in life always seem to be going in the wrong direction? Sad. read more

I recently purchased a 2025 Cadillac SUV. I had the pleasure of meeting Cary Callahan, who was my salesperson. I had a great experience and I love the SUV. Cary followed up with me after I purchased my Cadillac to thank me for my purchase. Cary went above and beyond and was very helpful. She was a pleasure to work with. She is a great salesperson who takes pride in her job. If you are looking to purchase a vehicle from Dimmitt, I would recommend Cary. read more

The vehicle was presented as super low miles. You figure it is a Cadillac Certified vehicle. Not with Dimwit Cad. Besides scratches that needed to be repaired I wonder if this 'machine' is actually 16K orig. mi. If it is then make it "cadillac certified." Nope. They won't honor ANYTHING. Low life trash outfit. read more

Had my 2021 Cadillac Escalade serviced and once again great service, top notch so far! Keep it up Dimmit! Thank you so much! read more

Dimmitt Cadillac Clearwater - Always comes out all clean and ready for me! - Car Dealers Near Me - Clearwater, Florida

Purchased an Escalade in January of 2022 with over 15,000 miles on it for nearly $20k over MSRP. My family needed a car as we just had a baby and I knew the car market was crazy because of chip shortages, supply chain, etc. I didn't really haggle, and also traded in a car that they were able to sell for over MSRP. 10 months later I reached out to my sales guy, Patrick, as we no longer needed the vehicle and had mainly had it parked in the garage. When I emailed Patrick, he responded via email with: "After taking a look at the current market we would be willing to pay $91,000 for your Escalade. Please let me know what your thoughts are as we would love to purchase it." I was able to take the vehicle in a week or two later, and he said one manager was out, that they wanted to buy it, and that when the second manager was there to provide a second opinion he would call me to let me know. It was pretty dismissive and obvious that he was not going to get back with me. It was a "don't call us, we will call you" sort of thing. That did end up happening which was unlike him because he was super communicative when it came to selling a car and taking my money, but apparently that stops when the situation isn't self serving. After following up a couple of times, he said he was sorry, he was on vacation (didn't mention this at all when I was there and he said he would contact me tomorrow), and that they wanted to buy our car. I responded back trying to get the process going...and he went silent again and I'm moving on. The service and experience will be great when they can gouge you on price, low ball you on your trade, and take your money, but as soon as you need something outside of that, good luck! I would not recommend this dealer and would suggest going elsewhere. read more

Had an appointment to look at a specific vehicle. Drove 35 minutes to be there (on time). When I arrived I was told the car had just been loaned out. REALLY??? Apparently these people have no concept of the word APPOINTMENT. Buy your car somewhere else. read more

Sold me a used car. 2 WEEKS later the engine needs to be replaced. The dealership did not do anything and ignored all my calls. If I could give them less than one star I would.... read more

Dimmitt Cadillac Clearwater - Car Dealers Near Me - Clearwater, Florida

They are a pleasure to deal with at every level. Always very professional people and no matter who you engage with , they seem to be happy people read more

If I could give it zero stars I would. I buy a lot of cars. The first time I decide to buy luxury, assuming that the customer service would be great, I was so wrong. This group of people, all of them, are the worst! They just want a good review, and when you tell them that you are not happy, boy, they treat you like garbage. No return phone calls, promises not kept. Just the worst experience in my 50 years of buying cars. If you want a Cadillac, do not go here. read more

I came with my wife last Saturday to see & test a pre-owned Nissan Maxima & my experience was one of the best at any other dealership. Rashar was phenomenal, he was ready for us & make us feel more than welcome, has the car ready and took the time to answer all our questions. We ended buying the car & I really feel that him, his manager & staff went above and beyond to help us to close the deal. I'm very happy with my experience & definitely I will recommend this dealership to anyone who is looking for a new or use car. Thank you again for helping us to make it read more

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I began looking for a new car shortly after moving here from California. But I thought I would wait and see how long my reliable 94 Crown Vic would hold out. But unfortunately it didn't so I did some research and found that Dimmitt had a reliable reputation and it's a family owned business. Long story short I went to their website and began looking and found a what I thought was a great certified used Cadillac ATS. So I went for a test ride and fell in love with this Cadillac. I met Patrick the salesman and we hit it off right away. Very understanding due to my wife being ill and I wanted my wife to test drive it but she couldn't make it in and Dimmitt was so nice about it and no unwanted calls or harassing calls. After a few days I ended up going in and purchasing the car which took just a few short hours maybe 2 max but that was from zero to almost done. They were kind enough to drop off the new car to my home and bring the additional paperwork for my wife to sign and took my old car away. I was fortunate I found one with only 8000 miles and in pristine condition. Patrick is tactful and respectful and is willing to work with the customer. My opinion is and I have bought several cars in California but this was the most pleasant experience I had at a car dealer and those of you who know what I mean this was different. In closing I would like to thank staff and Patrick for a great experience while at Dimmitt. I'm looking forward to driving my Cadillac. Thank You read more

I took my 2006 DTS to get a diagnosis of a loud noise coming from the front of the car. I spent over a hundred $$ each time. Got different diagnosis each time from suspension components, motor mount, to struts. Estimated from $600 to over $1000. I didn't have confidence in the diagnosis because I had already replaced the strut. Went to a mechanic on the corner of 66th and Seminole. $37. Loose brake caliper. No more noise. read more

The service was good and the staff was responsive; however when I took my car in for service, I had to wait a long time for a loaner car. I waited for 45 minutes for a van to take me to the hertz. I waited another 45 minutes to get a Nissan Altima. It was an ok experience but I wish it had more class coming from a Cadillac dealer. read more

If you have a Land Rover or Range, skip this place. Good stuff: Robert the service guy is a great guy. I really liked him and am grateful for his help with some minor things. He is polite kind and helpful and treats me well. But the service department beyond him has real issues. Update: I bought a brand new Range Rover at Land Rover Tampa because i received such great service from THEM, even though my original purchase was out of state. It pays to offer good service. Dimmitt had a chance to win me over and didn't. Back to Dimmitt: I bought an Evoque in November of 2015. It is used but has 33,000 miles on it and has an oil leak already. This - even though it's been well taken care of by the previous owner and me. They diagnosed it as having the oil leak and told me the earliest appointment they have to get me in to fix it will be ONE MONTH from now. I said well, will my car be fine and not break down or get worse? He said he couldn't be sure of that. So it's supposed to just leak oil for the next thirty days?! I'm under warranty too, mind you, so I have no out of pocket expenses on this. Hmmmm. And they won't give me a loaner because "I didn't buy my car there." I just relocated here so this would be my nearest new service place for my car. You can bet I won't buy my next car here when I upgrade next year. The top management needs to read some books about taking good care of customers. And then do it. I could get better treatment at a juice bar. I called Reese Land Rover in Tampa and they can get me in tomorrow! Tomorrow. AND will offer me a loaner. Ahh the difference in actually serving a customer and just fixing a car is vast. Dimwitt don't know. Reese offers unsurpassed customer service. read more

I recently went down to dealership to test drive a pre owned Chevy Malibu. Just for coming down Dimmit Cadillac advertised a $25 visa gift card just for coming down and test driving a vehicle which I did. I even made an offer to purchase the vehicle Its been 10 days and management has yet to active my card. I met all of there criteria and then some. No one is returning my calls and the activation code they gave me doesn't work with the marketing company My experience in one word " Deceitful" Buyers stay away! read more

Dimmitt has been sending me letters wanting to buy my Cadillac for years. Over-and-over these letters keep coming with promises of how they need the car, will pay more than it is worth, etc. Well, the time finally came to sell the car. It is a pristine, exceedingly low mileage, Cadillac, fully loaded with options. Certainly a car that will fly off a used car lot, particularly a Cadillac lot. Heck, Dimmitt has been chasing me for years to get their hands on this car. I set up an appointment and am told to see a specific Sales Manager. I go in and ask for him. Well, in spite of having this meeting set up just 30 minutes earlier, he seems to be MIA. So, I'm handed off to a "flunky" who then proceeds to hand me off to yet another person down the ladder. About this point I am realizing they are clueless on why I am there. They never asked any clarifying questions, simply went off based on what I told them to track down a Cadillac with my specs for me to pick up that day!? An example of they assume and don't actually connect with their customer. When they couldn't find said car on their lot, they then came back and asked why I was there. Duh, I have this appointment, like I told you, with this Sales Manager who is MIA apparently, for him to buy my Cadillac. Oh, well then bottom of ladder person can go away as the "flunky" will handle it now... As an aside, the only person in this whole mix who actually had any integrity and customer service skills was that guy at the bottom of the food chain. Sad that leadership and management at Dimmitt are all sizzle and no meat. Well, to cut this story short, the offer was an embarrassment, so low no one would have taken it. So much for Dimmitt wanting my Cadillac and being willing to pay extra for it. A low ball offer, without explanation, and a cheap attempt to put pressure on me by printing the offer on a fake check to make it look like I could run out and cash said fake check. Dimmitt needs to work on integrity; customer service; and treating people as solid human beings who work for a living and want and deserve a fair deal. Instead Dimmitt appears to be all sizzle; fancy showrooms; more staff than you can count; the appearance is what they worry about and what they focus on, and the substance is not there. Go to another dealer! read more

What has happened to this dealership. It used to be a pleasure to come here and wait while I had my service done. They now have chairs in the service building you can sit on while waiting. Yea, no. They are filthy. I mean so dirty I wouldn't sit on any of them even if I had come in dirty gardening clothes. I walked over to the sales building to wait. Better, but I still had to pick a chair carefully. The carpet needs a deep cleaning. And, they no longer have their piano!!! How sad, I've loved this dealership for many years. I won't be back for service nor to purchase a car. Old man Dimmitt is rolling in his grave. read more

Deceitful and borderline illegal... Drove over 70 miles to look at a vehicle after verifying twice it was available. It was supposed to be pulled up out front, however when we got there we were told by a different salesman that it was already sold! Then they had the nerve to try and push something else on us. Obviously they straight out lied to just get us on the lot. Complete waste of our Saturday. read more

Horrible * Horrible * Horrible My first Cadillac 1999 STS -- after 20 years of vehicles with Dimmit Cadillac -- all I can say is HORRIBLE * HORRIBLE * HORRIBLE They Do Not Care About The People Who Purchase Their Cars... They only there for the $$$ * I was just at the Clearwater Dimmitt & I wanted to speak with Larry Dimmit to share with him my "distaste" and he was away for the Summer in Pennsylvania.... so much b.s. --- despite I have been a customer for 20 years.... #AWFUL do not give them your hard earned money --- I would like to see them sink . . . sink like the Titanic read more

Deceitful, Unorganized and Slimy!! Go anywhere but here for a vehicle!!! Wendy in finance and Steve Bowers the salesman will misdirect you through the entire process and at the last minute when you are about to sign, they bring back a requirement that they had previously told you was backed off. Terrible experience when purchasing a $110,000 Escalade. Will take my business elsewhere... read more

Had a scheduled oil change after waiting 2 weeks For a 21 Escalade Service advisor was running around very confused . Her manager was there. when I questioned the behavior Bill the manager said she was there best advisor. What does that say about the quality of this organization. I have bought 4 cars there never again. The service levels have gone down hill tremendously . read more

I have a 2008 SAAB 9.3 TurboX and it has been serviced exclusively by Dimmitt. They have done an excellent job maintaining the vehicle and their customer service is outstanding. It's good to feel appreciated as a customer. My service writer, Spencer, has good follow up and provides detailed explanations of what is being done during each service interval or during the few repairs I have had to have done since purchasing the car. read more

My final review of our experience with Dimmitt Cadillac of Clearwater. The review is 100% factual. In summary form. Purchased Cadillac Escalade in October 2017. Transmission issues from the beginning. Our vehicle for lack of a better description lurches forward when you first accelerate and or decelerate. It is not 100% of the time and there appears to be no specific cause for it to happen. However; there are documented class action lawsuits in the works for this exact issue with GM. So do you think the dealer is aware of transmission issues! Dimmitt service team has recognized the problem on our car and documented it as such We brought the vehicle into Dimmitt 3 times "to attempt a fix" Dimmitt actually refused to take the vehicle one time, stating they are waiting for GM to provide a fix. We have email from service rep stating; "I wish we had a fix for your car, I have many customers with the same problem". I called BBB to report the problem. They inform me even though I have brought the vehicle for repair the qualified number of times for Lemon Law, I need to allow the dealer one last chance to fix. So we all know the ending of the chapter. After 22 months of our car having the same issues and the dealer recognizing the issues, in the "last attempt to fix"; Dimmitt now finds no problems found! Really? IT took my wife and me less than 24 hours from taking our car back from Dimmitt to experience the same lurching problems. Really! I purchased my last $75 windshield wipers from Dimmitt. I would not purchase a coffee cup from this company from this day forward. I have never had such a horrible customer experience. Quite frankly I would think no matter if my problem was GM fault or not, Dimmitt would have stepped up and taken some effort to end a customer's problems. They did nothing to get me out of this problem. The only reason the review does not have zero stars and not 1 is because the system does not allow zero. Shame on you Dimmitt. read more

Such a shame. My family has done business with Dimmitt for over forty years. None of that appears to matter to them anymore. I've waited to post this review as I wanted to let my frustration cool and post just facts without emotion. Have had my car into service three times for the same issue. First time they missed that Cadillac had a bulletin so not sure they actually did anything. Gave my car back and immediately had the same problem but worse. Brought back, ostensibly found bulletin and charged me $700. Didn't fix and problem worse. Bring in again and then they said they had to change the frame which they bent in the process. Admitted they bent it then tried to cover up and now tried to extort another 1800$. Lied, rude and inappropriate up through the general manager of the dealership. Told me to call general motors directly for their mistake and I did what they asked. Then they make me bring loaner car back under false message pretenses and threats. Then when arrived in the rain, told I had to take my car which is not fixed in the rain with sunroof leak. When legitimately challenged, they called the cops. You read that right. They called the cops. Complete incompetence and unprofessionalism. I should add, this isn't the first time either. My car was in for their detail service over a year ago and they tore my leather seat. The car had less than 30k miles, 5 yrs old, garage kept. They initially acknowledged it on my vm and then tried to say the leather was old so tried to back out of fixing so I paid 700$ (supposedly discounted) to fix that. So sad that a dealership which was once the epitome of class has sunk so low. This isn't a disgruntled customer comment. I'm a master's educated executive with multiple degrees. Their misogyny lives in bright lights as they think women don't understand mechanical engineering. Absolutely avoid at all costs. read more

I contacted Demmitt Cadillac to purchase an 2016 XTS. I was referred by Cadillac that they had the car I was looking for in stock. On their webpage they listed the car at a good price. I asked the sales person if their were any sales coming up. She said she would check. I then receive an email from another salesperson with a price quote that is 5,000 dollars more than the online price. I thought this looked strange. The next day I received a message from the original salesperson, who didn't understand why they raised the price she said she would check. Two days later the salesperson who gave me the strange price Julie sends a note and says the online pricing includes Cadillac loyalty. No where online does it say that anywhere This dealership seems to pull you in with a price and then tells you that you can't have the car at that price. Go to another dealership that really wants your business. read more

(Land Rover side of Dimmitt) If I could give them a negative star, I absolutely would! As a disabled Veteran with a service animal, I have been discriminated against on multiple occasions by their staff. Once I was told I would be charged a cleaning fee for having my service dog in the loaner vehicle and shortly thereafter a salesman (Alan Supplee) called me trying to sell me out of my vehicle for an upgrade according to him (standard edition same make, year, model, but mine is a Special Edition) and using my disability as a predatory tactic in the process. After providing them with the evidence of the error, I don't even get as much as an acknowledgement. At this point I highly doubt an apology would even be considered. I also purchased a Certified Pre-Owned (CPO) vehicle from them on 9/22/2017. I've had nothing but problems with this vehicle and proved to them that they have been lying in their invoice and CPO checklist about the tire tread and other issues related. Since September of 2017, I have brought my vehicle in for multiple fixes and they can't fix it or it takes them 3 times to get it right. Problems range from bad/worn tires, missing window tint, Eco Stop/Start not working, Scheduled maintenance not perform fully or correctly, blown speakers, broken undercarriage shield that flaps at high speeds and a nail in the tire which they completely missed after performing a so called inspection on the tires. I purchased a Wheel and Tire protection plan for $1,409 and they refuse to honor the agreement. After opening BBB CASE#: 67397939 and a case with Jaguar Land Rover North America, their best attempt to fixing my vehicle was to offer me new tires claiming to be "AT COST" but are still three times as expensive as MSRP in some instances and trying to readdress the Eco Stop Start. All without my direct involvement in the offer discussions. My suggestion, read the BBB case and look at the actual evidence provided. Go somewhere else and save yourself the hassle and aggravation of dealing with a dishonest and discriminating dealer. read more

I am so impressed with the service and manner in which my situation occurred that I am giving a high five to this group. I walked out of the dentist office to find someone had hit my car and broke my mirror on my new escalade! Needless to say, I was very upset! I called the nearest dealer and they told me to come right in and they would take a look at it! Less than an hour later My mirror is being replaced, and buffed out! They were so kind, they offered us water, coffee, donuts while we waited! I always knew the high standard of service was one of the reasons I bought my Escalade, but this really helped me out as I was leaving on vacation and needed to have a safe drivable car, thanks to the team who fixed my car! read more

I purchased a used '14 Benz convertible a couple months ago and definitely recommend Dimmitt. I worked out a deal with Steve Audia via phone and email as I live in Ft Lauderdale. I flew out there the next morning and the car was detailed, filled up, and the paperwork was ready for me to complete. I was out of the dealership in about an hour. Price was exactly what we agreed upon and the entire process was painless. Thanks Steve and crews! read more

We have had the same issue with our Cadillac from the beginning, it lurches forward for no reason. We can be sitting at the light and the truck will lurch forward making me think someone hit us from behind. At first we didn't know what the problem was so we took it back time after time. Our initial thought was that it was the motor and all along it was a known transmission problem that they apparently have no fix for. Every time we take it back they cannot produce the same results, and basically told my husband they couldn't fix it. It is unbelievable how you can buy something so expensive and it turn out to be garbage. This is our 3rd escalade and I would never waste another dime on any of their products. read more

This is world class service at its best. We're traveling through Florida from Ohio. Our Cadi needed service and we were only in the area for 4 days. Patricia Jones, service manager, got the parts ordered, kept us updated on their progress & got our car ready to get back on the road in time. The entire staff was conscientious, polite, and professional. Thank you!! read more

I had the same issue as a prior reviewer. I went to the Pinellas Park store and was told they did not have the car as advertised. I was told they had them at the Clearwater location, drove there. And was also told they did not have them. They tried to push a more expensive model at a higher price and down payment. Clearly bait and switch advertising at its worst. read more

Bought a used 2012 Range Rover from Dimmitt. From the start Kevin Stella (sales manager) and Tom Hassle (sales team leader) were honest and forthright at every turn. The vehicle had 10,500 miles so was near new condition as advertised. The problem was I was over 3000 miles away in San Francisco California. Used vehicle, web site sale, dealing with an automotive group I knew nothing about. You bet I was scepticle. The whole team from Kevin, Tom, Gyorgyi Cassidy, Evelyn Ferguson, Gene Mccaffertys and all the behind the scene support group did one thing very well THEY DID WHAT THEY SAID....NOT ONCE BUT EVERYTIME!! That's it... best way I can put it... Believe me there was numerous times they could have said "listen Mike your just to pecticular" not only did they not say anything like that...they most importantly never made me feel that I was unreasonable in any of my requests. I'm certain there were times when they had wished they'd never answered the web site request from me The vehicle was delivered from Florida to California missing 3 fairly significant items Cargo cover 540.00 Rear Audio Control 934.59 Blue tooth Head Set 246.67 Significant amount of money. Dimmitt Automotive Group could have blown me off it was a used vehicle....they did nothing of the kind they stood firmly behind a uncommon notion these days. True customer service, they showed me that action speaks louder than words. The whole lot of them from the top down are the real deal Thank you to all the team at Dimmitt Automotive Group Sincerely Michael R McClellan Palo Alto California read more

DONT WASTE YOUR TIME!!! stay far away from this company! I buy 2 new cars every year and I have never been more insulated and experienced such horrible customer service In all of my new car buying years!!! i feel very fortunate that i didn't buy this 100k vehicle from them.... talking about dodging a bullet !!! good luck dimmitt family! read more

Liam was great with our purchase our new used SRX, even when we showed up as they were closing. Very happy with everything EXCEPT high pressure to buy extended warranty that wouldn't kick in until the manufacturer warranty expired in three years. Needless to say, we didn't purchase. read more

Being a new Range Rover owner (Previously a BMW owner and always impressed with how BMW continues to take care of their customers in the service department) I took my Rover in for a recall issue. There was some minor things that I asked them to look at (which would have been no problem at BMW) which they did, came to the conclusion that I needed a new windshield, did no work or maintenance at all and charged me like $150!!! This was just for them to look at the car, not fix anything! The service advisor "was kind enough" to take some money off the bill but I still walked out of there paying $150 and incredibly disappointed and he knew it. I later looked at my bill and saw charges for disposable fees?? What did they dispose of? Nothing, they did NO WORK on my vehicle! There was no follow up or survey that came through about this experience so I am reviewing on YELP instead for everyone to see. The service department needs to take a look at how BMW treat their customers, which from everything we have seen is far superior. Seriously, you purchase a very expensive vehicle you expect a certain level of service, not to be nickle and dimed for things that should be covered!!! read more

Please do not believe the false advertisement they post on their website. They advertise $99/month for a Cadillac XT5 lease with $3999 down for 24 months. I called because frankly did not want to burn an entire Saturday sitting in a dealership. I was called back immediately by a salesman. I explained to him that I receive the GM employee discount (incentive). The salesman stated he was familiar with the discount and just used it last week for a customer (this has been what all GM dealerships in Tampa have been saying). He stated that the $99 dollar deal is not active now due to the stock for that deal is gone. I suggested they remove it from their site then. He got the usual information but I did not disclose my current lease amount per month. GM offers employees a Cadillac XT5 for $269 per month with $2500 due at signing. I said I would put $500 down. The price they said per month to lease for the XT5 was $500 per month. Do the math. It does not add up. First, they specialize in false advertising. Second they do not honor the GM discount (terrible), or worse it's because I am a woman. read more