Fantastic service from every single one of the people we worked with. They were nice, on time,…read moredetailed and knowledgeable. They made our electrical upgrade a smooth ride. I will use them again if needed. I recommend them 100%.

My family used nick form many years. Due to his son hitting on my I notified him. I said to him I…read morestill would like to do business with him it's just his son was not allowed at my house anymore. Now I can't even get a text back like I did something wrong. Yeah they are a good company and reasonable prices, but to ignore my text and Calls on some personal mess is BS. This is unfortunate but yeah this is what happened. Best wishes to you Nick.

I admire the quality of service. Best one I seen yet in San Diego. My equipment never really breaks…read moredown unlike all the other places I've been to. Hands down when it comes to building fixing maintenance this is my go to place.

Always great service and products! My go to pressure washing store in San Diego. Everything is…read morereasonably priced and great value.

Worse customer service and business ethics I have dealt with in San Diego. Overcharged me and tried…read moreto up charge my service. spent three days trying to get a receipt from them and customer service refused to help.

We just had Robby over. He left our couch looking brand new. 100% recommended for his service and…read morehis carisma. All around great experience.

very pleased with first response plumbing. Chuck, my man., was fantastic. He was knowledgeable and…read moreprofessional. He explained everything to me and he addressed every issue and fixed them. I would definitely use first response plumbing again and ask for Chuck. Thanks.

Today we had a water pipe break outside. We had to turn off our main water, to keep the leak from…read moreflooding us. We have American Home Shield Warranty and they assigned 1st Response to assist us. I called them around 10 am today. They wanted to come out on Thursday, 4 days later. I explained our situation and that going without water for 4 days would be impossible. Her solution, just keep turning the main on/off as needed. I said that is not possible. She said she would try and get someone out there today. Around noon, we got a call that someone would come by between 2-5. Fantastic!!! I had explained to them that I have a block on my phone and to please have their guys text me, because the call won't come through. Around 3:15, I see I have a voicemail, it's the plumber saying. Hey, Im here in front and can't get a hold of you. As I'm reading this, the doorbell rings. (new concept, I know) My husband answered the door immediately and out they went. This guy Charles ,was rude, very unprofessional and had the empathy of a rock. He couldn't care less that we didn't have water all day, or anything. He did find a way to isolate that pipe, so that we could turn on the main again. He looked at and told us what he would do, then left. Yup, no fixing it today, he just wanted to take a sneak peak and see what it was and off he went. An hour later we received an estimate, $500 to repair and wait for it, $300 extra if we wanted him to backfill the hole. The hole that was in soft dirt in our garden that was at the most 10" deep. WTAF!!! I was on the phone with AHS, immediately. Turns out they denied our claim (that's another horror story). We rejected the estimate and told them, not to worry, we would have our own plumber come fix the "$500 + $300" pipe issue. Our plumber came and fixed (we didn't do this earlier because it voids our warranty), and the parts cost us $10. Being that he is a friend, he didn't charge us. A $10 fix, unbelievable. Guess which company we won't ever be using in the future. What a way to make sure you never have a loyal customer.

If you like your business, don`t use this company. They come to do the annual and 5-year…read moreinspection. After coming to the property 5 times and leaving water all around on the floor, nothing was done. Excuses after excuses, and the invoices are bigger and bigger. Yesterday, technician Erick came with a worker and let the water from the sprinklers flood our garage. Over 30 parking spots were flooded. When I approach Erick, he blames the old building, the clogged drain, and the reflecting pool. I asked 3 times if they were going to clean, and he denied 3 times. When I rase my voice, he started racially attacking me. I told him I would call the police for trespassing. After one hour, the owner called me and started treating me with disrespect and blaming me for raising my voice. They vandalized my property, caused further damage to it, and then sent me an invoice. Only non-educated people will not see how unprofessional this company is!

This place is not professionally managed. They placed a big red fire alarm box right in the center…read moreof our main lobby in a condominium complex in La Jolla! Now it looks like an auto garage or even worse. They put big metal brackets with screws all over the walls paying zero attention to anything aesthetically. They had the audacity to demand $3,500 when multiple homeowners noticed this disaster and requested they move it to a more appropriate location. Go elsewhere for your fire safety needs. These people are a major rip-off! They're crazy to think anyone would ever be satisfied with a bright red box next to a mirror in the center of a lobby. It will be investigated further as to why they didn't plan this better which has resulted in a big mess and headache to the community homeowners with the eyesore created. I found a competing company in Escondido willing to relocate the unit for $1,500. I'm hoping this gets resolved better with Fire Watch. This will be updated to be accurate if they de use to do something seemingly more fair.

I had an excellent experience with this restoration company during a very stressful water damage…read moresituation. From the initial response to the final pack-out, their team was professional, efficient, and extremely detail-oriented. They acted quickly to mitigate the damage and took the time to thoroughly explain each step of the process, which gave me a lot of peace of mind. The pack-out was handled with exceptional care--every item was carefully documented, packed, and transported as if it were their own. What truly set them apart was their support beyond just the restoration work. They were incredibly helpful in coordinating with contractors and guiding me through the insurance process. Dealing with insurance can be overwhelming, but their knowledge and communication made everything much smoother and far less stressful. Communication throughout the entire process was clear and consistent. The team was always available to answer questions and kept me updated on timelines and progress, which made a difficult situation much easier to navigate. What really stood out was their level of organization and respect for my home and belongings. Everything was handled seamlessly, and I truly felt like I was in capable hands from start to finish. A special thank you to Oscar, Cody, and Christian for going above and beyond--their professionalism, responsiveness, and care truly made a difference during this process. I highly recommend this company to anyone dealing with water damage or in need of restoration services. Their professionalism, guidance, and quality of work are unmatched. Thank you SOS team

We called SOS for kitchen mitigation after a plumbing issue, and Oscar came out the same day--even…read moreon a Saturday. He clearly explained the entire process, what to expect from the company, and how insurance would be handled. Losing your kitchen is incredibly stressful, and unexpected plumbing repairs can be costly, but SOS truly helped ease our worries, fears, and stress. What impressed me most was the entire staff's professionalism, detailed communication, and genuine empathy toward our situation. I would confidently refer this company to anyone in need of restoration services. Thank you, SOS!

Some miscommunication on price but it was resolved in the end…read more The crew did a great job. Hot day and hard work but they were up to the task. With the follow up from Chris, I will use them again. Chris has negotiated some great prices on concrete so there's savings already before the work even starts

This company is outstanding with work that is unparalleled, who not only do a good job but go above…read moreand beyond to be considerate and helpful, who work hard and don't complain while doing it! Outstanding!

Highly Recommend--reasonably priced high quality products and craftsmanship--Excellent…read morecommunication (24/7), crew is always on time, kind and does an excellent job! My house is very complicated with many circles, triangles, 2 stairwells, 14 foot wood steps (they did a couple custom 14 ft wood pieces that look like one piece of wood); the cuts are all perfect around the curves and tight corners. I also did a combo of wood and tile. The owner, Shayne, has over 30 years in the business, and many of his employees (very very large crew) have been with him just as long; all love working for him and smiling coming to work each day. A true gem of a company.

Highly recommend Coastal Flooring. Tesha was so helpful from the moment we walked in. I needed to…read morereplace carpeting for stairs and upstairs in a 4 bedroom home. Tesha and her team made the whole experience stress free from start to finish. They were quick to set up an appointment to measure and respond with a fair quote. Installation (which can be so stressful when it is an occupied home with furniture) was a breeze! They were on time at 8 AM and finished by noon. The carpet looks amazing!