My husband picked up three lox bagels to go. When he arrived home, he found that only two of them had actual lox inside. The distance and time between was too much to go back. I decided to call and give them a chance to make it right, but when I called the number on their website, I received a message that the phone number does not exist. I realize this might seem minor but lox is a more expensive order than most. We have enjoyed going here in the past but I think we'll be looking for a new bagel shop. read more

This was a pretty good experience overall. While it's not the best bagel shop in the area, it gets the job done. The sausage egg and cheese bagel on everything was warm and toasted well. However, the everything bagel did not have many seeds on it. The bacon egg and cheese bagel was good except the bacon had a little too much of a smoky flavor for breakfast time. Hashbrowns were also kind of flimsy. Good service though. Ambiance was ok... there was some contraction equipment sitting out which was somewhat off putting. read more

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I came in around 1 PM which was in the last hour that they close. At this time they come out with their pumpkin bagel, which is just a plain bagel with fruit coloring. However, is super aesthetic and really cute. I also got to try their honey, walnut and seasonal pumpkin cream cheese. The cream cheeses are very light compared to most other generic cream cheeses and the bagel is soft and you could tell it was fresh. Small location, but they have a healthy amount of customers coming in even at 1 PM read more

Bobby's Bagel Cafe - Bagels Near Me - Herndon, Virginia

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Stopped by with my sister to grab some pumpkin-shaped bagels, and I'm so glad I got one before they sold out for the day! The bagels were good, and the Sunshine smoothie was surprisingly delicious. The only downside was the service. Our food and drinks took longer than expected, and they seemed a bit confused about the order. Still, I'd go back to give it another shot! read more

Bobby's Bagel Cafe - Bagels Near Me - Herndon, Virginia

The bagels are ok. I had an everything bagel. Didn't ask for it to be toasted but it was. I asked for extra butter, which I would pay for, no problem. What I got was not what I'd expect as extra butter. Overall though, the place is filthy. Floors, tables, counters. Even the padded seat up near the front window is covered in grime. Truly gross. read more

I really like Bobby's. I wanted them for my birthday breakfast but my husband just got home with a moldy cheese danish from there. The breakfast sandwich was good but now I'm scared that all their food is bad. read more

Bobby's Bagel Cafe - Cheese danish with mold - Bagels Near Me - Herndon, Virginia

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This is my favorite location. The herb and cheese bagel was delicious and hearty. Staff are nice and there's plenty of seating. read more

Bobby's Bagel Cafe - Bagels Near Me - Herndon, Virginia

Bobby's Bagel Cafe has the viral pumpkin-shaped bagels everyone is talking about. It's just a plain bagel, but the interior is soft and chewy and it pairs well with their pumpkin cream cheese. Super cute and festive for fall. However, I noticed some little flies inside the pastry display and on their pastries while I was waiting to pick up my order. I liked the bagel, but I'm hesitant to return unless cleanliness improves. read more

Bobby's Bagel Cafe - Pumpkin-Shaped Bagel - Bagels Near Me - Herndon, Virginia

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I tried the viral pumpkin bagel and it DID NOT disappoint. The bagel and plain cream cheese were so good!! I ordered ahead of time (3 days before) & when I got there it was very busy so I am happy I ordered ahead of time. The bagels were fluffy & so good. I would definitely try again & I would try their breakfast bagels when it isn't too busy!! read more

Bobby's Bagel Cafe - Pumpkin-Shaped Bagel - Bagels Near Me - Herndon, Virginia

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LOVE that they have a vegan spread and most bagels are vegan friendly! The spread is a little thick and hard or they would have gotten 5 stars. Payton's were very friendly even though they've gotten really busy from their pumpkin bagels. Most fun to go around the holidays with the special shape bagels! read more

Bobby's Bagel Cafe - Vegan cream cheese Bagel - Bagels Near Me - Herndon, Virginia

Now, in March of 2024, I feel like this location has gone down. On the last two visits, the bagels were stale and were clearly not fresh. Given the price of one bagel is now over $4, I expect the bagels to be fresh. Time to look for another bagel place or at least try the location in North Point. read more

The food is ok, typically good proportions; however, the wait time even when ordering ahead is at least 20+ minutes whether the place is lively or not. My wife was yelled at by staff when she went in to pick up the order that wasnt ready by the assigned online pickup time and berated in front of other customers. We have had a bad experience each time we go either sloppy food messed up orders and now this. Inside is dingy and not a great place to sit and eat. Won't be headed back here again purely based on the staff interaction this past time. read more

My go to bagel shop! A great local shop that serves quality food. Most of these negative reviews are about timeliness but they are so nice. The food is great for breakfast or lunch. The bagels are fresh and delicious. You are able to customize the bagels to your liking and with different variations. Also a great spot for lunchtime as well. I usually get an everything bagel with cream cheese for breakfast. During my most recent visit I got the Chipotle Grilled Chicken Panini. It was a hearty lunch and served hot. It was flavorful and satisfying. The chicken was moist and I loved the sauce in it. Will keep going back! read more

Bobby's Bagel Cafe - Chipotle Grilled Chicken Panini - Bagels Near Me - Herndon, Virginia

Love the pumpkin shaped bagels. I will probably go again to get a few to take when visiting family this holiday season, not only are the cute to look at the bagels taste great. The cafe also has a lot of other great desserts to chose from. Good breakfast sandwiches too. read more

Bobby's Bagel Cafe - Pumpkin-Shaped Bagel - Bagels Near Me - Herndon, Virginia

MAJOR PIECE OF ADVICE YOU WILL THANK ME FOR: ONLY GO HERE DURING OFF PEAK HOURS! NOT WORTH THE AGGRAVATION WHEN THIS PLACE IS EVEN A LITTLE BUSY. Sigh.... BIG TIME EATING MY WORDS, which I don't often do but you folks that have a BIG BEEF WITH SERVICE HERE AND HOW PAINFULLY SLOWWWWWWWWWWWW IT IS to get your order when there's any kind of line are SPOT ON, O. M. G. I swear I didn't believe it when I read the bad reviews. I had never experienced it myself, ever. But after my last visit (which resulted in me and my friend turning right around and walking out the door without ordering a thing), you naysayers have me convinced. Bobby's Bagels - YOU HAVE A SERIOUS SERVICE ISSUE THAT NEEDS FIXING. And if you think you don't have to fix what's broken and "they will still come," you should think again. Had a hankerin' for a bacon egg cheese bfast bagel sandwich and walked in on a Sunday right around lunchtime. We thought we might have to wait a bit but "how bad could it be?" we thought. PRETTY DARN AWFUL. Our dumb luck, we got there right around the time a whole gaggle of youth athletes who had obviously just finished a game came in. About 6 or 7 of them. All waiting in line to order. With NO ONE BEHIND THE COUNTER SERVICING CUSTOMERS. We waited for another 2 minutes - still no one taking orders. That's when we also noticed a few other customers standing around waiting for THEIR orders to be made. Sizing up the abysmal situation, we turned around and walked out. What we decided to do was head over to the Bobby's Bagels in North Point Village Center (Reston) about 10 mins up the road. Never been there before so we thought we would try it out. First and sadly our last time there. (Read my review.) Here's the BOTTOM LINE FOR THIS PLACE: I would still come here for the bagel breakfast sandwiches for all the positives I've mentioned in my prev reviews - BUT...anymore (or at least until I hear their service issues have improved significantly) if I pop in and see a crowd inside milling around or a long line of people at the ordering counter, IT IS SO NOT WORTH THE WAIT. Bobby's Bagels - FIX YOUR SERVICE ISSUES, GOOD GRIEF. (I noticed that the lady that had been there for soooooooooooo many years that was the glue that held that place together doesn't appear to be there any more...sad face... BRING HER BACK - she's the key to fixing the poor service that ails this place.) 1 STAR for the abysmal service even though I would still give 4 stars for the food (BEC bfast sandwich). But what good is good food if the service sucks?! read more

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Not bad but nothing I could recommend. Service was fine. I don't love the bagels seem a little yeasty and a bit chewy. Again, not bad but not great. I had a egg sandwich. Eggs appear to be microwaved. I did not see them prepare it, so I could be wrong but they seem that way. I don't dislike microwave eggs but they are not my favorite. The location is kind of of small inside, maybe six booths. All in all a fairly average place. read more

The good: decent food The bad: extremely slow lines and half an hour wait for any order even during off peak times. I've been here 4x, all during off peak hours. Doesn't matter if you go Wednesday at 11am. 2 other customers in the store and it still took over half an hour for egg and bacon bagel. Also, all 4x I went their coffee is out and you have to wait 20 min for new one. It's also one of the dirtiest restaurants I've been to. They never clean any of the tables. Cashier also seems to get easily confused and doesn't even know their Owen menu items. read more

I arrived at 7 a.m., ther opening time. There were three people inside, they saw me, did not open the door until 7:04. When the young lady came to open the the door, she unlocked it, pushed on it for maybe one second and walked away. She did not look at me, open the door for me or say hello, welcome or anything close to I appreciate your business. Seriously, was I expected to walk in and pay money to an establishment that clearly did not want me there? read more

Unfortunately, I can't bring myself to go to Bobby's Bagel Cafe even though it's in walking distance from my home. I can't get over the fact that in the last 6 health inspections, they were only able to pass once. Fix it, and bring your standards up to code! 10 violations! Standard not met: Safe, Unadulterated & Honestly Presented Standard not met: Cold Holding Standard not met: Duty of PIC, Employee Health Policy in Place NON-CRITICAL VIOLATIONS Standard not met: Handwashing Cleanser, Availability Standard not met: Food Storage 6 inches above Floor Standard not met: Physical Facilities, Cleaning Frequency Standard not met: Paper Towels Provided Standard not met: Handwashing Sink, Water Temp Standard not met: Clean-up of vomiting and diarrheal events Standard not met: Handwashing Sink, Designated Use read more

Service is slow, ordered online and came at the set pick up time and had to wait. They were out of the bagels flavors I ordered so online ordering is pointless. You get your order faster ordering on site and waiting for it. Food was okay not worth the headache. Shouldn't take over 45 minutes from ordering to pickup and still not be ready. read more

This is the first time we have frequented Bobby's Bagel Café (formerly "ksb"), but some of our friends have raved about them so we thought we should give it a try. Since it was a Saturday, I checked out their website to see if I could order online ahead of time to avoid some of the Saturday morning rush. Using a phone, it was not immediately apparent that you could order online. But then when you use the drop-down menu, they had an online ordering option. You select which of their locations you would like to order from, and go from there. They definitely frontload their catering and non-bagel related options, but you scroll down and look for the category of "all-day sandwiches" and find breakfast sandwiches there. First impression: expensive. A sausage egg and cheese on a plain bagel was $7.50. An everything bagel with cream cheese was $4.50. It was fairly easy to use their online order system (once you found it, that is), and we had hoped it would speed up the process of pickup. Second impression: slow service, no one monitoring online orders, chaotic store pickup experience, and a real lack of customer service. The store was insanely busy. My husband couldn't see a designated pickup area, so he ended up standing on line. He got frustrated by the wait, so he left and picked up something at Giant next door. He returned 10 minutes later, and finally asked someone where he could find our online order. They asked for a name, and they said "oh we can make it now, it'll be 8 minutes or so." We had ordered 45 minutes prior! After they prepared it, they left a bag and an empty coffee cup on the counter. What was the point of selecting a coffee and what type of creamer we would like in it if you were just going to hand us an empty cup for self-serve? Then, adding insult to injury, the urn for regular brew coffee was empty. They didn't have another urn ready swap out, and he didn't want to wait 10 more minutes just for regular coffee after waiting as long as he did for a prepaid order, so he took the empty cup and went home. Third impression: our order was incorrect. I ordered an everything bagel toasted with cream cheese. What I got was a sesame seed bagel untoasted with cream cheese (see photo). While I appreciate the size of the bagel and how it resembles a New York style bagel, a sesame bagel with plain cream cheese tastes like nothing. I wanted an Everything for the flavor. (I would've ordered a flavored cream cheese to jazz up a plain bagel if that's all that was available.) The fact that he was there in the store waiting for them to prepare an order they received 45 minutes prior and they didn't alert him to a bagel variety no longer available (if that was even the case and not a total mixup on their part) is inexcusable. So, in summary: ordering ahead online is not as convenient or time-saving as one would think; you will probably not get exactly what you ordered without any heads up or explanation or ability to swap out for another flavor if they ran out; you're better off brewing your own coffee at home; and you'll overpay and get half of what you actually ordered. But you will get XL New York style bagels, just perhaps not the flavor you ordered so be prepared for a surprise. Giving a second star for the latter; otherwise a one star experience. read more

Bobby's Bagel Cafe - Ordered: Everything bagel w schmear; Received: Sesame seed bagel w schmear. - Bagels Near Me - Herndon, Virginia

Great place to come if you want to wait in line for 10 minutes, order a toasted bagel with cream cheese, and 20 minutes later get a untoasted cold bagel with 3 lbs of cream cheese piled on. This place went downhill hard. Consistently bad experience. read more

This review is due to slow service unfortunately. They don't seem to have a good system to intake online orders from multiple platforms. Orders get dropped or you have to remind them to check their screens. In person orders are slow but I guess this is to be expected on Saturdays or Sundays. I rarely review but this has happened multiple times so I hope it helps them get a better system in place. read more

Delicious bagels and TONS of options for everyone! We got a rainbow bagel with lox and avocado, and a bacon 4 cheese bagel with avocado. Delicious and can't wait to have more soon! read more

Bobby's Bagel Cafe - Dozen Rainbow Bagel - Bagels Near Me - Herndon, Virginia

SUCH great bagels! I didn't realize what a massive difference it made to go to a place that made fresh bagels instead of getting them from the grocery store, so caveat that this was my first time getting bagels from a bagel cafe. That said -- wow!!! The people are nice and friendly, and I like the environment in the restaurant as well. Unfortunately they're only open until 2 or so, which makes it impossible to do remote work there because my workday ends later than 2, but I don't know how many people this is relevant to. read more

The bagel was okay but the place was filthy and customer service unbelievably bad. We got there at 1:12 and placed an order to eat there. We were told the "dining room" (5 tables) was closed and we could not eat there even though they close at 2:00. We questioned the logic and told her we would eat quickly. She finally obliged. All 5 tables were dirty and we had to wet napkins and wipe off a table. Oh by the way the floor was also filthy. I can only imagine how the kitchen looked. Needless to say we will not be back and would not recommend this place. Go to up the road to Einstein for better bagels and atmosphere. read more

Bagels are my love language. When I found out I was lactose intolerant I didn't care about losing out on dollar cheese pizza or full fat ice cream, it was bagels. Enter Bobby's Bagel Cafe! Many of the bagels including onion, garlic, everything, and sesame are vegan. AND they have a vegan cream cheese! Only bit of advice is that they do run out of vegan cream cheese early, so get in line (or order on Uber Eats) ASAP! read more

Bobby's Bagel Cafe - Onion bagel with vegan cream cheese - Bagels Near Me - Herndon, Virginia

This is our go to Bagel spot. There's great variety of bagels. Constant flow of fresh bagels. A+ service

I can't believe I didn't know this place existed until I saw an ad online! They have the cutest bagels for fall, including rainbow bagels! I ordered 3 of the pumpkin shaped bagels with jalapeño cream cheese and garlic and herbs (they also have ones that are pumpkin flavored as well - I'll have to try that one next time). Service was very fast and efficient - great experience overall. read more

Bobby's Bagel Cafe - Pumpkin shaped bagel with jalapeño cream cheese - Bagels Near Me - Herndon, Virginia

Food is good. But word of advice, order online ahead of time if you can. Minimum wait for anything (even just regular bagel and egg) is 25 minutes. Typical wait is over half hour. Even when you order online, it's almost always 10 minutes past the ready time they tell you. They are extremely slow and their coffee is out often. You tell them they need more coffee and it's another 25 minutes. Right now I'm waiting for Bagel with avocado spread. Ordered at 10:52. It's now 11:27 and I'm still waiting. read more

I would give them zero stars if I could. T E R R I B L E service alllllll the way through. Sooooo many people waiting for orders and staff was SOOOOOO rude when anyone asked. Food was well over 30 minutes after scheduled online order. Would not recommend ordering online. MAYBE in store only but you run the risk of them selling out. But I will not return to this location. sooooo bad. read more

I've been a regular here for about a year and really enjoy their salt bagels and hazelnut coffee. They do a cute rainbow bagel for kids and my husband loves the jalapeño and cheddar one.. During COVID, I did curbside pickup and then would take my family to eat the bagels at a park on a weekly basis. I talked to the owner recently and learned they do some other cool things like free delivery on Mondays and special occasion bagels. Two thumbs up! read more

Bobby's Bagel Cafe - Turkey and pumpkin shaped bagels - Bagels Near Me - Herndon, Virginia

Not a fan of their North Point location, and this location wasn't any better. It's small, cramped and painfully outdated inside- it's like a time capsule of an 80s shop, dirt and grime included. Service was lackluster and disinterested. Apparently they call out your order by number- which would have been fine if they had given me a receipt or told me what my number was. As for the bagel, it was doughy and bland, just mediocre in every way. So many better options around, we won't be back. read more

I want this local bagel restaurant to be good. We need more locally run restaurants. However, it's just here. The bagels are pretty good and breakfast sandwiches are tasty. The service is mediocre based on my experiences. For instance today I came in to order and the guy behind the counter just looked down, out the window, but not at me. I thought he was waiting for someone else to help me. I didn't feel they wanted my business. It's also confusing that the name on the sign continues to be different from what I suppose is the actual name. It's "Now Bobby's Bagels" but for years the signs say KSB Cafe of New York. I just adds the feeling of a location on auto-pilot. Today I did find the dining room to be clean and plenty of bagels available even during the morning prime time. So food is good but they need to be more pro-actively friendly. read more

Suburban strip mall bagel joint - it has lots of selections, including breakfast sandwiches, with quick service.

Bagels are decent but the service is TRASH - absolute TRASH. We just had an order take 50 minutes longer than AND they messed it up. Very disappointing, honestly not sure how they are staying in business with this level of service. read more

A local bagel joint that does fresh bagels for breakfast well! They make their bagels fresh and their options are affordable for how much you get - the bagel itself is a great size. I got the Avocado Spread (avocado, onion, and tomatoes) on an everything bagel and it was great. There's nothing fancy about the inside but it gets the job done and you can tell who the regulars are who stop by for their morning coffee and bagel. Will be back! read more

Very yummy bagels! I usually get a blueberry bagel toasted with butter or cream cheese. The employees are pretty nice and service is consistently quick. The booths are very well worn and not the most comfy to sit on but that's kinda just part of the experience. Oh also nice cheap prices too! I like this place. read more

Is this place serious? Girl at counter didn't speak any English. I ordered a turkey bacon with egg white on everything bagel. She said turkey sandwich. I said what? I pointed at the menu above her. She had no idea what I had just ordered. There was no chance I was risking paying for something that was clearly going to be screwed up read more

Although the place is super busy, you don't have to wait long and their bagels are huge! Can't even fit in a regular toaster!And if you try to smush them to fit in the toaster you smush them a little and it doesn't fit. You go to smush them again and you say they are good as they are! They don't really need to be toasted read more