I contacted Victory Plumbing to unclog my toilet drain, bathtub drain, and fix my toilet handle…read morethat was broken. I paid about $300 for this job . After they left I was pleased with their work until I tried to flush by toilet. The handle of the toilet was loose and the mechanism inside the tank was not flushing properly. The tank continued to fill with water and then drain. I guess they just did the easy jobs.

I have now used Victory three times. Jeff is my 'go to'!…read more The first time used Victory Plumbing I needed a back-up hot water tank that had failed removed. The project required disconnecting and capping the water lines; disconnecting and capping the gas line; capping the exhaust line; and removal and disposal of the tank. Len the Plumber quoted $1100. Jeff was able to complete the job for $450. Last month, while traveling out of town, my wife called to tell me the hot water tank was leaking. I gave her Jeff's number and asked he to call him, telling him that I would be back in town in early afternoon. Jeff and his apprentice met me at 3:30pm as arranged and replaced my tank within 90 minutes. It was relief to have a professional available for an 'emergency' that I could count upon to show up on time and take care of the problem immediately. Two days ago, Jeff came out and was able to quickly diagnose and repair a small gas line leak on my fireplace within a very short period of time. His work is always neat ,efficient, and reasonably priced. Lastly, when you call the number, Jeff is the person that answers... and he always answers his phone unless both hands are in a project at that moment.

Wallace was very helpful and affordable. I called him to install a new faucet. He communicated when…read morehe would arrive during his designated timeframe. While here, he not only corrected bad plumbing completed by the previous home owner but also installed my new faucet. I will definitely call him again! Thank you Wallace!!!

I can't say enough good things about my experience with Wallace Plumbing. I needed a sprinkler…read morevalve replaced after a home inspection and found them through a Yelp inquiry. From my very first contact, their communication was fantastic--I felt confident they understood exactly what was needed. Derrick, the plumber who came out, was knowledgeable, thorough, and kind. He provided an electronic estimate within minutes of his assessment (but this was after he determined the cost of the materials through more than one vendor), and the office quickly followed up to ensure that I reviewed the formal quote. The repair was completed quickly and professionally, and Wallace Plumbing is handling the coordination of the county inspection with the buyers. Their timely work has been a lifesaver, ensuring our property closes on time. I've found a new go-to plumbing company and highly recommend them.

Vernon is awesome. Our AC went out yesterday morning and being the hottest day we were panicking…read more I got ahold of Vernon and of course he's crazy busy but he still managed to come out to fix our AC in the afternoon. You can't go wrong with this place. They are always reliable, honest and hard working.

Hamilton did an amazing job the first couple of times we called them. We never had concerns about…read moretheir work. In fact, we were so pleased with it that we purchased the service contract. We understood that we were working with a small family-owned company that did not operate 24/7, but after many calls over the course of a year, our calls have not been returned. Therefore, we were not able to use our service contract. Considering the great work they did when they did respond, this has been very disappointing.

Doug Bamford went above and beyond, cleaning, adjusting, and repairing our previously only…read moresemi-working boiler. In the 20 years we have lived in this house the heat has never worked this well and I expect we will see some reduction in our electric usage this winter. But even more importantly, the boiler is significantly safer thanks to Doug. He quickly identified and repaired several hazardous problems including a part installed backwards (!) other HVAC "experts" had missed over the years. Highly recommended!

Doug came out on a Sunday. We called him about a kitchen drain leaking into the lower-level…read morebathroom. Water was gushing down whenever the kitchen sink faucet was used. He arrived on time and was able to identify the main problem, a separated joint, after a short investigation. He repaired the break in the line perfectly. He also identified a much smaller leak further up the line. We will probably have him fix that on another visit. We are very satisfied with his work. Doug is friendly and professional. I highly recommend Doug and Bamford Plumbing!

Quick response to clogged kitchen sink, Did a great job, no mess. I found Impressive Drain…read moreCleaning to be Impressive.

Nicholas was probably the most thorough and patient contractor I've worked with over the last…read moredecade. He responded promptly to my request and happily answered all of my questions (which were a lot) and never once made me feel rushed, clearly explained his logic/approach and gave me full confidence in his recommendations as an expert. Last but not least is that he could've easily upsold me on services, but after a thorough assessment including my main line, ultimately recommended the least costly approach with some suggestions for future consideration if any problems arise. Overall, I cannot recommend him enough and will definitely use Impressive Drain Cleaning again if I encounter any plumbing issues.

I can't say enough good things about Amazing Walk In Tubs. My Mom's bathroom is narrow as is the…read moredoor opening. We had several other companies come out. Some said that the work couldn't be done because the tub wouldn't fit through the doorway and some of the estimates were double the price! Steve and John went above and beyond to help with my Mom's bathroom renovation, overcoming some tough challenges with the narrow space and door opening. Their competitive pricing and expertise really made a difference. We would HIGHLY recommend both of them and their company!!!

Wonderful company to deal with. At my age, getting into and out of an old-fashioned bathtub was…read moregetting risky. It was time for me to replace the tub with a walk-in shower. I contacted Amazing Walk-In Tubs & Showers (AWIT&S) and soon after, their reps arrived with photos, samples, and advice. I found a design that I really loved, down to the walls, faucet, safety bars, and even a seat. They scheduled the installers who really did demolition of the old bathtub and walls, and installed the new shower- all in one day. The results exceeded my expectations. AWIT&S - they are all about customer service, and the value was amazing. I strongly recommend them!

Nice guys. Honest and did good work. I'm giving 4 stars only because the price of the big company…read moreis $$$$ because I'm sure there is a lot of overhead. However - first we had a guy come out to assess a drain, he informed me that the issue was my sump pump and we only had to pay $50 for the camera view of the drain. Then after my home warranty company refuses to cover a new Sump pump because their plumber service told me there was nothing wrong with my sump pump, they came back and replaced the whole system. It looks really pretty (a phrase I never thought I'd say about a sump pump) but we now have a nicer system, no cords in the pit, one pump with a reliable battery back up. Worth the inflated cost of a big company for the peace of mind. Also despite my husband and I not wearing masks in our homes and not being near the plumbers that they sent out, these guys wore masks the entire time they worked and shoe covers. Good guys!

Update 021826. I've traded voicemail messages with Roto Rooter representatives about my experience…read moreand would like to add the following: Pat responded to my review and elevated the matter to higher management. Given previous Yelp review comments, this was a pleasant surprise. RR Management responded to my VM message. Also, my review was apparently shared to a wider, yet selected, audience within the company to seek clarification. Demonstrating concern and seeking to learn from my experience was also surprising and, IMO, a very positive attribute of the company culture. Consequently, if I were to rate the organization based on management commitment to customer satisfaction only, I'd assign at least 4 stars. Readers: I've now written to Pat at Roto Rooter as requested to provide more details as requested. My plan is to update this review if needed. Thanks! Original review follows...... Clearing a slow toilet drain to a septic tank was successful. Cost $1,138.24. invoice 13-24864537 on 1/31/26. RR location on invoice-Baltimore, MD. Though NOT an emergency, we were grateful that RR was able to respond in 24 hours by providing a technician with truck and all equipment needed to do the job. Communication with the office on technician arrival status was very good. FYI - I first used a plunger and my own 23 ft power snake without any success. The technician claimed to have augured our system 100 feet and pulled some flushable wipes out of the line. This was puzzling as such wipes had not been used for over 3 years. These were not, apparently, the problem with our drain. Consequently, power auguring continued for over 5 hours with nothing else to show! We were told the drain to septic tank might have settled and/or become otherwise obstructed. Thus, it was recommended a separate camera inspection be done and for us to be prepared to pay for the basement floor to be jackhammered for access the problem and allow RR to lay another line. Estimated cost between $5k and $10k. We were surprised by the level of effort, duration, and cost to clear a toilet drain. Soon after this work by RR, the septic tank was pumped. This was routine service. No drainage blocks were detected. Our plan is to continue to be careful about what is disposed in the toilet and monitor for any slowness. And.........we'll start saving for the cost of a possible home excavation project. So service was prompt and clean. The price was unexpectedly high, and we remain concerned about future problems.

Great work performed on my property. They provided honest/professional service and backed there…read morework/analysis of the situation when I went to the city for resolution since the issue wasn't on my side of the line. I would highly recommend them as they were highly recommended to me.

If I could give less than one star I would. I contracted this company to install a sump pump in my…read morebasement early this year. They incorrectly installed it (sensor arm above the water table) and funneled the water to my backyard flooding the yard with water. Three weeks later I developed puddles of water in my basement even though the sump pump was working. After repeated calls to this company without any positive responses or solutions, I called another foundation company five days later to solve my problem (which they did). After notifying Mr. Goddard of my dissatisfaction, he asked me to wait a few weeks to make sure I had no further water problems assuring me that his company has been in business a long time. I called him 5 weeks later letting him know my basement was still dry. He told me he would send a written response within two days. The second day, I received a forwarded email from his plumber stating the work was done correctly and there were no guarantees or warranty. Me. Goddard did not even have the common courtesy to personally respond. I can not recommend ever using this company. They do not stand behind their work.