Don't waste your time calling this guy.. He stuck his hand in my refrigerator and told me to unplug it for three days and give me a bill for 90 bucks . read more

I've used Bobs services a few times now and every time I called he answered. I called for parts but he and his employee were very helpful on telling me if I run into any issues installing the parts to just give them a call. Very friendly and willing to help even if it meant I was going to do the work myself. Every call they had the parts readily available which made not having a dryer working for a few hours stress free! Definitely will recommend and call for their service again! read more

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I hired Bob in the past to repair my dryer, he was very prompt and returned my call , came out for the repair, charged me a fair rate. Just recently my dryer wasn't working well and lint was backing up. He returned my call within minutes. He asked me to check if the vent was blocked. That was the problem, I had a lint trap bucket attached to my vent, and the rain filled it with water, blocking the lint trap. I poured out some water , problem fixed... great advise, and free advice... Thanks Bob! read more

One of their technicians (Alex) came in after scheduling an appointment for my Kenmore 110 model dryer to replace the thermostat and coils on it (was no longer heating up to fry the clothes). He was professional and knew what to do right away, fixing it under 30 mins. Dryer is heating up again and functioning as normal. I would recommend their services to any one with applicants issues. Happy customer here. read more

Bob's Appliance Service - Kenmore Dryer model 110 with business sticker for future reference. - Appliances & Repair Near Me - Whittier, California

These guys know their appliance craft well. My VERY OLD washing machine is still working. It amazes me the knowledge of how they've been able to keep it alive sparing me from purchasing something new. I've heard so many horror stories. I've been lucky to keep it alive thanks to these guys! Give them a try. They are very upfront and honest. read more

I just wanted to write a quick review and say Bob's appliance was very professional with quick response time on my oven today. Thank you, Dan, for the excellent customer service today.... read more

Unfortunately we have to leave a negative review. We called to have our washer repaired. We were given the phone number to Alex to call to come out on Saturday morning between 10-12. Alex calls at 8:30 saying he's on his way ? We were not ready at 8:30 am and we had already agreed on a time. Alex says he will be there at 10 am. We waited until 11:30 and he didn't show up. He never called to say he's running late or anything. I sent a text message saying to cancel appointment. He finally calls and says he just arrived. I tell him what happened ? We have already canceled appointment, why are you here. He gets upset and says we made him come out for nothing, he hangs up on me. I was already thinking this guy was unreliable and now he hangs up on me. Extremely unprofessional. This guy is horrible and we have no confidence that he'd be able to fix anything. He couldn't even find the house let alone fix a washer machine. Do not call this fool. I don't know how they even pay their rent ?? Bad bad bad. read more

Our washer recently stopped functioning properly. Noticed that this place had pretty decent reviews. They said they were going to arrive on Tuesday afternoon but were no show and did not even courtesy call to let us know they were not coming. They showed up Wednesday morning after I had to call and make sure they didn't forget about the appointment. Communication is not their strong suit. They did fix the washer. One of the servicemen was nice and kind, however, the other man (possibly the owner) had serious attitude and was not wearing a mask and gave us attitude when we asked him to please wear one. He refused by responding with "what mask?" As if covid cases aren't growing and having no disregard for other people. The experience with this business was horrible due to the mans attitude and lack of respect for other people, especially PAYING CUSTOMERS. Grateful they fixed problem which was an imbalance on the foot of the washer, was charged extra... will not call them again. Check your attitude. read more

My wife called and spoke with Dan and he let me know that they had some cancellations and he would send someone out, Alex. He showed up and found the problem in no time, fixed it. I will be keeping their number in my contacts on my phone. Highly recommend if you have any appliances problems. read more

Called Bob's Appliances a week ago after our washing machine started making strange noises during the agitation and spin cycles. I was told that Dan would be out the same day, but he did not show up; neither did we receive a phone call. A few days later, I was called and given the excuse that my contact was lost, even though I texted it. Dan came out finally on a Saturday, pulled the washer out, diagnosed it as a faulty transmission and said it would cost $500 to repair. He collected his $59.00 visitation fee and was out the door in less than 10 minutes. I'm pretty sure, based on my description of the issue, that an over-the-phone diagnosis would have been pretty accurate, but then who wouldn't want to collect $59.00 for five minutes of labor? Nonetheless, I thanked Dan for his honesty and rounded the check up to $60.00. So here's my advice: if your washer is over five years old and it starts making loud noise during the agitation or spin cycles, save the $59.00 consultation fee and just go buy yourself a brand new washer. Unless you have $559.00 lying around that you want to get rid of... read more

We have been using this company's services for years. Thankfully, not too often, but we generally try to repair instead of discard and buy new. When the nearly 20 year-old dryer finally expired, we contacted Dan and bought a fully refurbished used one from him. I was OK with a couple of laundromat visits while we waited a few days for Dan to fit us into his schedule, but my wife was not. Dan was able to rearrange his schedule and delivered and installed the dryer a couple of days earlier. The price was fair, the service prompt. We will definitely use the service again, just hopefully not for a while. read more

Dryer was not heating up enough to dry the clothes. I explained the issue to Dan and he basically figured it out over the phone. Problem was a clogged vent, so he referred me to a plumber. He could have come over and taken my money to diagnose the issue in person, but he didn't. I appreciated his honesty and helpfulness. read more

Again, quick to respond. Honest and he did the job quickly. Thankfully he had a pump on hand so I had a working washing machine the same day I called. Yeah me! read more

I highly recommend Bob's Appliance for your appliance service needs. Dan is very knowledgeable, professional, and kind. Our washer stopped working, and after tinkering around a bit, we decided to call a professional. That's the kind of service we received. Dan had our washer up and running in no time. He was prompt and affordable. Don't hesitate to give this local business a try. You won't be disappointed! read more

Called early one morning when my refrigerator suddenly went out and left a message. He called back within a half hour, but by then I had diagnosed the part that needed to be replaced. I told him it appeared to be an easily accessed circuit board and I was pretty sure I could do it myself and he was very nice and even gave me the contact info for the closest place I could buy the part. He seemed very honest, so I am sure I will be calling him next time I encounter a problem requiring more technical expertise that this one. read more

My Maytag washer seemed out of balance. But they told me it was an out of balance load. He leveled the washer and it seemed fine. I ran a load later and it did work fine. Saved me from replacing the washer. Thank you read more

Great service. Reasonable prices. We have been using him for years. Very trustworthy. He won't try to sell you what you don't need.

He was awesome in getting my washer going. Friendly and helpful. Took the time to put back things I had disconnected

Very knowledgeable and honest with their recommendations. I have the set Maytag washer drier from 1999 bought at Montgomery Ward. Several service men have said don't get rid of them. Will call ask them for future service. read more

Our company has used Bob's Appliance Service often. They service our employee refridgerators, washers and dryers. I appreciate how efficient and service oriented they are. Our employees also use Bob's for their own appliances at home. read more

Had what we needed right away, called several different businesses and none of them had any parts in stock. Bobs had the part I needed and we were able to pick it up right away. Friendly service. read more

I had a problem with my dryer making a loud noise. Bob's appliances was referred to me by a friend. I called and was able to get an appointment immediately. Alex was my technician and he was great. Very professional and friendly. He knows his stuff. He was able to diagnose the dryer within 10 minutes and had it fixed within the hour. The prices was reasonable and there is a 1 year warranty. I will definitely be calling them again and asking for Alex if I have any appliance issues in my home and will also be referring them to friends. read more

Great customer service and good prices, showed up on time and work was done quickly. Would recommend.

Dan the owner is a very honest person if you're reading this consider yourself lucky that you'll have an opportunity work with Dan.

I've been using Bob's Appliance for just about 10 years if not longer. They have been to both places I've lived and helped repaired my fridge, freezer, washer and dryer. Every time a family member, friend or Co worker need repair I highly recommend Bob's! They're quick to respond, quick to resolve the issue and are affordable. Very friendly, professional, and well acknowledged. If I could give 100 stars I would! read more

The best! A few weeks ago our washing machine broke. I have a toddler and infant and we were just about to leave on a trip and he saved the day! He came quickly was able to identify the problem was honest, reliable and so affordable. I realize now that the problem must have existed for awhile before totally breaking because it works so much better and doesn't make a sound now. He also fixed a small part that was about to break and be another issue and he did so for free as a courtesy. I'm an overwhelmed mom and I can't tell you how nice it was to have someone do an honest, reliable, affordable job and communicate well with me through it all. Thank you so much! read more

My parents lives in La Habra Heights and their 20+ year Maytag washer has been unbalanced for awhile. We thought the issue was due to unbalanced legs. When Bob arrived, he confirmed and quickly fixed the problem. I'm giving him 5 stars because of his expertise and not for his responsiveness. Before hiring Bob, we tried 1st Rate Appliance who told my parents that the inner thread of the leg was worn and that the washer was too old to fix. Another words, 1st Rate Appliance took advantage of my parents to collect the service call fee and did nothing. I'm willing to trade off responsiveness for expertise and honesty. read more

Bob's Appliance Service's technician Alex was on time and very professional. He explained the work he was doing on my clothes dryer repair and showed me where the problems were before repairing. The pricing was fair. I will use again! read more

Well let me start by saying I have used Bob in the past for my dryer and washer repairs. In the past I remember he said don't ever get rid of this washer and dryer because they don't make them the same anymore AND you have a great washer and dryer! Well this past time when the spin stopped working on my washer Bob sent out one of his guys. The guy stated he would take my washer and bring it back in the next 2 days. Little did I know that would be the last time I saw my washer. Bob called and let my husband know what he was going to repair. My husband approved. Bob showed up the next day with a totally different washing machine. I said that's not my washing machine. He said The part that we replaced your top piece would not fit anymore. So he pursued to tell the the whole inside of the machine was mine but the entire outside was definitely not mine. It was older, beat up and one of the buttons did not work. I expressed my opinion of this machine being beat up but Bob said I promise you it will run like a Mercedes! Nope! I text him that night and expressed I'm not happy with one of the knobs not working and I want my machine back. He said a knob on my machine broke AFTER he took it. He brought me yet another machine. I'm still so upset that this machine is older! Who knows if the interior of the machine is mine. My washer and dryer are no longer matching. I will never use Bob again! If you already have a nice washer and something breaks, be careful because he might steal it. Very upset. read more

Great and speedy service. Called them up and they gave me a window of time they would be here. Showed up at the start of the window and checked out the dryer. Very knowledgeable and explained the problem to me. Gave me the quote and he was able to fix right then. Fair priced and very neat while and after working. If you need a reliable service this is the place! read more

I deal with and evaluate "Customer Service" on a daily basis on how companies deal with the public during a conversation. Many companies do not realize that "Customer Service" is the key to success. There is this thing called the "BUT Factor". The BUT Factor is, "I went to this restaurant to eat, the food was great BUUUT, the wait was too long!!! The negative part of their experience is the BUT Factor, the thing that kicks you in the A-- and destroys all companies! I called Bob's Appliance Service and right off the top, I felt very comfortable and knew at that moment, I was NOT going to be taken advantage of! They offered me a used part as an option to paying a HIGH dollar amount for a NEW one. I opted to go with the used part after they stated they will test the used part in front of me just to assure me that it did in fact work. They even offered to have the part delivered to me if they would happen to be in my area by "Pizza Mania" as he put it, at no extra cost. "Bob's Appliance Service" DID NOT OFFER GOOD CUSTOMER SERVICE! THEY OFFERED A GREAT CUSTOMER EXPERIENCE!!!! Mark read more

Really didn't want to buy a new fridge. Was hoping this one could be fixed.... and it was!!! Technician was here the next day within the time limit he gave. I got a reasonable quote and it was fixed in just over an hour. Highly recommend read more

Fast prompt service! He knew exactly what I needed and made repairing my washer lid lock a breeze. A+ business. Highly recommended if you need help with any washer/dryer issues. read more

We've known Dan forever. My parents used to call his father when their appliances broke down, so Dan must have at least 30 years of experience. We have been calling him to repair our appliances for over 20 years. He is friendly, professional, honest and reasonably priced. He will always tell you if your situation is worth a repair or if it's better to purchase a new appliance. And he always gets back to us in a timely manner. Just last week he sent his associate to repair our clothes washer. He diagnosed the problem and finished the repair in under an hour. We received the same service as if it were Dan himself. Absolute high recommend! read more

My freezer had produced so much ice that the fridge broke down and was not cooling. I called a few other places to get a quote but apparently Daewoo is difficult to work on since they really don't sell the parts here (Korean brand). They came out to see what the problem was and came by two days later to fix the problem. Very friendly and professional. I definitely recommend these guys. read more

Had an electrical problem with dryer that was diagnosed over the phone. He called right back and problem solved in under a minute. Will call him back next time something breaks! read more

I called with a general inquiry about my washer. Being new to this situation, I asked if Bob gave free estimates. He answered, "you mean drive all the way out there take your machine apart, and then tell you what is wrong?" I told him he was being rude and without skipping a beat he asked me what kind of machine I had. I told him I'll be looking for someone else and hung up. It is clear to me that Bob doesn't value new business. Come to find out (from a different, much more professional repair company) that my machine needed no repairs. read more

Super helpful! Bob took my call after hours and even though he wasn't able to come out the next day for an estimate he diagnosed my issue over the phone. I really appreciate that he took the time and answered my questions and help me repair something that was an easy fix! I will definitely be using his services again. read more

Great customer service! Answered all my questions that I had regarding my broken washer. Will definitely use him again. Thank you Bob

Had problems with my dryer, and they were able to fix it. Alex was the technician and he was very informative and honest. Competitive pricing. This will be my go to company for now on whenever I need appliance servicing. read more