Solet is very responsive and honest. Gave me a fair assessment of my AC unit, the pros, the cons and the estimated cost. I would not hesitate to call him again in the future. read more

Solet is my go-to guy for appliance repair and mini-split installation. Always does an excellent job. He has done multiple jobs for me and has never disappointed. Thanks Solet. read more

AMAZING service!! I highly recommend this business. Very professional and honest!! I received repair advice prior to the service call. This is something that he could have charged us for!! I am very impressed with this level of service and honesty. This is something you don't see often. read more

Honest service man. We were having a fridge problem, and I let him know the model and symptoms, and he gave me an estimate but shared that I could get a better price going through one of his contacts he used to work with in the business that works for the brand of my fridge. I ended up finding out my fridge was under the extended warranty for that specific part and I didn't have to spend a penny, which was such a relief, and now I have a working fridge! That's really awesome to see service folks working together and communicating to help one another and their customers, and they were both very kind and helpful communicators. Definitely will be first on my list to contact next time I'm in need of service. read more

10 year old Samsung Dryer needed repair, lots of banging noise, Solet fixed it in 50 Minutes for fair price. Would use again if needed. Highly recommended. read more

My gas coin operated dryer wasn't drying well, sometimes needing two cycles to get the job done. Solet quickly identify the problem and gave me a fair quote for parts and labor. He went to the store to get a new more rigid exhaust duct and after installing it, the dryer was working as new. He also modified the coins slot so I could raise the price on the dryer and washer. Overall, I am happy with The Appliance Doctor, and I highly recommend him. read more

Appliance Doctor know what they are looking for and doing. He diagnosed an older freezer I bought second hand that was giving me some issues and repaired it honestly and in good timing. I'd recommend him for for AC issues as well we were able to discuss some AC options aswell. Capable and trustworthy. Big thanks! read more

I contacted the Appliance Doctor for the second time to repair my Bosch dishwasher. Top flight guy who knows his stuff, gives great recommendations, and at a reasonable price. Highly recommended! read more

A huge thank you to Solet for "rescuing" our family with a broken down dryer. The kids were going to school with damp clothes for the past few days. He was able to come out the very next day and within the time window he set. There were multiple problems with the unit and his willingness to troubleshoot the unit versus telling us to just replace it was honest and respectable. He spent a little more time than he would have liked but didn't charge us a penny over what we agreed. His rates are the best I have seen. Be careful when you shake his hand, he has that "old-man strength" from working in the field that could squeeze your hand right offl. All kidding aside, he definitely knows his craft and finding an honest repairman when plumbers are charging $250 to change a toilet flapper is refreshing. You won't be disappointed. read more

Contacted them on a Sunday night to come out to service my dryer. Solet responded right away showed up the next day. He informed me that the replacement part was expensive and advised that I just buy a new unit. I appreciated his prompt and honest service. He gave me an extremely discounted rate for the service call and even helped me move out the old dryer. Good guy, would recommend. read more

Solet was awesome. Fixed my problem and gave me a fair price. He communicated when he would arrived and gave me tips on I can fix my balancing rods for my washer if I have an issue with it down the line. Highly recommend. read more

Update again: now I'm starting to sound like a fan of but the accolades are deserved. Solet could have easily charged me for some costly kitchen appliance repair but he helped me reset and get back to fully functioning over the phone during a crazy holiday season. This guy is so legit and knowledgeable. I would rather wait for him to be available than call somebody else. read more

My microwave broke and they were very quick at responding. Booking an appointment was fast and the dates and times were very flexible! Would book again! read more

Scheduled a visit, but as I was describing the problem he advised me that given how new the install was, my a/c unit should be under warranty. Suggested I call the original installer instead of paying him to come out. Definitely saving the number for future issues. read more

Solet came on his day off to repair my furnace. He also gave me tips and recommendations on what it would cost to replace items when it would become necessary and also what things I could do myself to maintain my system. Solet is the best. He is professional, responsive and has the best prices, by far. You really don't need to get a bid, but if you do, make sure you get one from him. You will thank me later. read more

Solet has fixed so many things in our house. Dishwasher, washing machine, fridge, dryer. Always responds quickly and shows up when he says he will. Easy to communicate with professional and courteous. read more

Man of character. I found him on Yelp and initially texted him regarding getting a quote to fix / replace a water inlet valve for my old washer which was over 10 years old. He was honest enough to tell me my washer was old and probably not worth it to pay him to fix it. I appreciated his honesty, unlike others who would have cared less, and just taken my money. He suggested I try to fix it myself, and even took the time to provide me with instructions on what I needed to do to unclog the water inlet filter. Disclaimer: I did not talk to him, all communication was through text. I also did not utilize his service. This review is based on how he treated a potential client unknown to him, where he had no perceived gain. read more

This review is long overdue. We sent messages out about our bottom fridge not getting cold. He replied telling us what to do to fix it, while everyone else replied with their diagnostic fees. Thankfully it worked! We still remember him how kind he was and we're thankful for his help 'til this day. We were stressing on how to fix it or replace the fridge. He deserves a 5 star! If we ever need help again, we'll definitely contact him :) read more

Was able to schedule an appointment with Solet very quickly. He was very nice and professional. My dishwasher was working when he came, but Solet said he would give me a month to see if it started acting up again and apply whatever I paid for initial visit to next. Highly recommend read more

I liked his energy, honestly and service. He's looks genuinely excited about his work and proud of what he does. I look forward to working with him again. read more

I had a dryer issue and found Solet on yelp. I gave him a call and explain the situation. Solet was able to stop by the the same day afternoon to come to inspect the problem. He came over and did some diagnostic came out that one of the parts needed to be replaced. Solet was very honest with his opinion and gave us option to either replace it and purchase the parts. Not huge difference in pricings. We ended up purchasing the replacement part and asked Solet to come install for us. He told us it will take at least 1-2 weeks to recieve the parts and will give us a call once the parts arrived. My roommates and I were very satisfied with his service and our dryer is working perfectly. I will definitely call him again in the future. read more

I contacted the Appliance Doctor based on the reviews of others who described him as knowledgeable and honest. Our personal experience validated all of those reviews as true. He really is someone you can trust when you're in a vulnerable position, appliance-wise. We were already pricing new refrigerator when we called him, hoping for the best. Ultimately he was able to diagnose the simple issue causing our problem, saving us so much money and aggravation. Would absolutely recommend. read more

My third time calling in Solet for various issues in my home and my townhouse. Always very responsive and he was able to repair my furnace and. 2 other techs told me I needed a full replacement . No fun to be without AC during this heat wave! Apparently I blew. Breaker! read more

The Appliance Doctor - Burnt breaker. - Appliances & Repair Near Me

Great job! Came on time as promised did full inspection of the machine and didn't charge us because the dryer started to work on its own. read more

10 freakin stars. Solet really came through to help us diagnosis the problem with our washer. It was broken and he gave us options of fixing it or scrapping it. Very detailed, on time and super responsive. Definitely recommending him to all our neighbors and we have our appliaance person for life. Thank you Solet! read more

With the recent heat wave, a few friends of mine were looking for someone to fix their AC. I forwarded Solet's Yelp and contact information with my recommendation. There were 2 people/families that contacted him the same day and they were both seen and had their ACs fixed. They were extremely satisfied. read more

The Appliance Doctor - Appliances & Repair Near Me

Great speedy service Dryer was malfunctioning and Solet was quick in diagnosing and resolving professionally. His work is backed by a 100-day warranty which makes us feel good if anything pops up again with the dryer in the near future. Will be calling him again for appliance issues and you should too! read more

This is our first time using the Appliance Doctor. I requested service for our Maytag dryer because it was making a loud squeaking noise. I messaged Solet to get an estimate and an appointment for him to come out. I am really happy with the great service provided by Solet. He was great in communicating with me when he would be arriving. He fixed and cleaned the inside of our dryer in under 45 minutes! He did a clean job and didn't leave a mess. We are extremely happy with the service provided. read more

Although its over a month late, I appreciate and except your apology. Im glad that after thinking about everything, you have come to understand how the lack of communication is not a good thing for both parties. However, it appears(based upon your response) that you still fail to understand that making excuses instead of simply accepting responsibility and apologiziing is not something any customer appreciates. After receiving a barrage of text from you, then speaking to you, of course I was upset because you offered noting but excuses and lack of responsibility for wasting 2 days of my time. Unfortunately, you continue to offer excuses in your response to my review. Although you have finally apologized, you are still offering excuses as to why you couldn't take 10 seconds of your time to simply text me that you couldn't make it(on the first day) nor could you take an additional 10 seconds to shoot me "running late text" before or even during our scheduled 2 hr appointment window (see attached text screenshots) As stated during our phone call... the Customer really doesn't want to hear excuses as to why you can't give a simple courtesy call or text for no show's or severe tardiness. Just as much as you value your time, your customers value their time in the same manner. I'm sure you wouldn't appreciate a customer bouncing a check on you only to give you an excuse that he was too busy to make a bank deposit and that he also had other bills to pay.... I'm sure you would be upset for having your time wasted as well. But I digress... Thanks for the apology though! read more

The Appliance Doctor - Solet's numerous text messages after reading my review. Notice there was no apology for wasting 2 days of my time, but plenty of excuses. - Appliances & Repair Near Me

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Solet Kao is extremely prompt and makes a point to give you a heads up on any time changes. Which as anyone that has waited for a service call knows is always if-y. I have had to call on him twice and he works quick and cleanly. read more

Our refrigerator wasn't working properly. The freezer side was working fine, but the refrigerator side wasn't cooling properly. I texted Solet and he was able to help me troubleshoot my refrigerator with no obligations. My refrigerator is now cooling properly. Thank you Solet! read more

I was referred by a friend. Great service honest pricing Had my dryer repaired. Would definitely use them again.

Solet was responsive and arrived when he said he would, fixed our stove in less than an hour, checked out another broken piece and made a suggestion. Will definitely call again or recommend for appliances issues read more

I reached out to the Appliance Doctor a couple of months back while I was researching for an appliance repair person. My Kitchenaid electric oven had stopped working as the warranty had just expired. While reading all the positive reviews I found out that the Appliance Doctor also services and installs HVAC units. As the summer was approaching and my still functioning but under powered 37 year old HVAC unit was on its last leg. I made a decision to replace my HVAC/furnace. I had received two quotes from other HVAC vendors and never felt completely comfortable with their bids and communication. Solet, the owner of the Appliance Doctor was patient, communication was outstanding on the details of the install and helping my decision making on the tonnage, seer ratings, and various functions for the unit. As someone who is obsessive about researching a large purchase, Solet was patient with me and did not pressure on the process. I probably changed my mind on him like 3 times on the equipment I wanted. He allowed me to come to my own decision on what type of system I wanted and never stopped communicating. I then decided on a basic unit, Goodman 14 seer 5 ton single stage. The money I saved on going with a basic unit allowed me to install a whole house fan. During the installation process he encountered a problem. As Solet installed the evaporator unit above the furnace he noticed a crack in the evaporator unit. He conducted a leak test and found that the evaporator unit was not leaking. Although it was going to be much more work for him, Solet recommended that we remove the evaporator unit and he would get a perfect one from the distributor. A lessor installer who is worried about their time/money would have just installed the damaged unit without saying anything. As much as I wanted the work to be done so I could enjoy a nice cool house that day, I very much appreciated the honesty and integrity. Solet then removed the damaged unit and came back the following day and finished the work. He checked my vents and ducting and located some improperly installed ducting. He fixed and adjusted my ducting without additional charge which greatly increased the airflow into the rooms. Overall I was extremely happy and grateful I found someone honest and trustworthy. The decision to hire a contractor during COVID 19 was hard to make but I was glad I found the Appliance Doctor. Solet, the owner and the one doing the work was extremely clean, always wearing booties in the house, and having a mask on during the installation. Solet is a hard working individual with tremendous integrity. HVAC unit is running great and he also fixed my oven as part of the package deal. Appliance Doctor for the win! read more

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Had a gas furnace that was having some issues so messaged the appliance doctor via yelp. Looked like he was on vacation but he still managed to inquire about my problems and led me on a step by step direction to try to diagnose the possible issue with my furnace. Fortunately, the furnace started working again somehow and he suggested not running a in person diagnostic since it's hard to diagnose a furnace that's not completely broken. Very honest in his advice, will call him again if something really breaks in my house next time. read more

So my 10-year old washer broke down. Great experience. Solet contacted me through Yelp promptly and of the four people I contacted, he was the only one who told me what he was going to charge me. He explained what was probably wrong and what were the costs. He responded the next day, was knowledgeable and didn't waste any time. He quickly analyzed the problem and discovered that the repair was smaller that originally thought. I appreciate repairmen who are honest and knowledgeable. My washing machine is working perfectly now. He even gave me tips on how to add service years to the life of my appliances. Great job and totally satisfied. read more

Solet did a perfect job on 2 x Dish Washers, 2 x Wine Coolers, a Trash Compactor, and 2 Ceiling Fans. Would recommend 100%. Fast, polite, clean, talented, and gave me some good ideas for some window blinds (our next project). Well done - would give more than 5 stars if I could. We did have a little trouble hooking up to set the appointment but this is because he is in demand. Just stay on top of him to confirm your appointments! -eric read more

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I first contacted Solet K. of The Appliance Doctor about June 7 to see if he could service an old Amana in-the-wall air conditioner which was no longer emitting cool air. He advised it could no longer be serviced and we discussed replacing it with a mini split. After having the old AC removed and the hole in the wall patched, today, August 6, he installed a Daikin unit that he recommended. He worked very carefully and cleanly. The mini split works just as good as he said it would. I am so glad we chose Solet for the installation. read more

The Appliance Doctor - The Daikin internal fan portion installed. - Appliances & Repair Near Me

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You should hire the appliance doctor. You will not be disappointed. His name is Solet. He will cure whatever ailment you appliance has. I needed my AC unit disconnected and moved. I am repairing the stucco on the adjacent wall, and unit was so close, I could not get access to repair the cracks. Solet pumped the coolant out of the unit and disconnected the electrical for a very fair price. I also found Solet to be genuinely nice and polite. He was on time and the work took less than an hour. When I am ready to move the AC unit back into place, he is who I will have do the work. read more

Wow what can I say I didn't want to buy a new fridge we had a 2 year old brand new kenmore . Out of no where it wasn't getting cold and here come Dr.sol with his big bag thought he was a doctor testing all the parts . I had a leak and refilled the freon. Used his uv light to figure out where it was coming from. Def responds and way affordable than calling the sears repair department read more