Do NOT Trust Bernache Autobody…read more I honestly don't even know where to start with how bad my experience was with Bernache Autobody. It's been almost six months since I took my truck there for repairs after hitting a deer, and I'm still finding issues that they caused. In fact, they've caused more damage to my truck than the deer did! Here's the situation: I hit a deer while driving at 40 mph. The only damage was a dented front bumper and some broken plastic in the grill. I continued driving my truck for weeks after, and then went through my insurance to get it repaired at Bernache. After about three weeks, I finally got my truck back--and it was an absolute disaster. The bumper was crooked, they used zip ties to fasten the wheel wells, the headlight wiring was just hanging underneath the truck, the fog lights were crooked and nonfunctional, and there were missing bolts and nuts throughout the front of the truck. This was not professional work; it looked like a child had put it together. Naturally, I sent the truck back. After another week, I got it back, and the problems only got worse. The headlights were now full of water (they claimed it was because the insurance provided cheap ones) and the daytime running lights were flickering. To top it off, my truck threw an engine code related to the radiator louver--a part they had touched. So, back to the shop it went. ....My truck is relatively new and had been in immaculate condition before the collision. After the third time I got it back, I realized they had replaced several front grill pieces with cheap aftermarket parts, which weren't even damaged in the collision. It felt like they were just trying to cut corners at every turn. Frankly, I feel like they're scamming people. The work they did is subpar at best, and I can't imagine how many other customers have left that shop thinking their vehicles were repaired by professionals, only to find out they were hastily thrown together with zip ties and inferior parts. I would not trust Bernache Autobody with any vehicle. If you care about your car or truck, go somewhere else.

I had to get my car repaired and they kept me in the loop from the start to the finish. They…read moreanswered any questions I had and even helped to return the rental car for me. They were able to put my car into the shop within 24 hours.

I broke down yesterday on 95 South in Maine without notice and found myself in a potentially…read morevulnerable situation. This was a first for me in my 40 foot diesel motorhome. Leonard Heavy Duty Towing was sent out to tow me via my Good Sam Club membership. They arrived promptly with both a tow vehicle and a second truck to follow in order to ensure a safe arrival at our destination. I was surprised at how complex the hookup process was. It became very clear how serious the ramifications would be to the RV if the lengthy procedure was not handled with significant expertise and care. The staff could not have been any more professional or courteous for which I am exceptionally grateful. Luke M.

Great troubleshooting of an electrical issue on our international 4200 RV. Lots of places don't…read morewant to look at an electrical problem, never mind an RV, but these guys quickly found the failed wire supplying the necessary ECM input, and off we went. Let us camp in their driveway overnight. Even had the u-joint strap kit in stock to replace the one the tow driver (different company...) took off and did not return. Great service, fair billing. Would trust them with my trucks anytime.

A tire blew on our airstream an hour away from our destination. Bouchard was unable to help bc they…read moredidn't have the tire we needed, but they pointed us to where we could park safely for the night. Wayne then contacted us the next morning to check on us. We'd picked up a new tire by then, and he stopped by to see if we needed anything and to check out our other tires for us. He wouldn't accept any money. My husband and I haven't experienced customer service and care like that ... perhaps ever. Highly recommend this business to anyone in the area!

I have had tons of auto work done hear from working on a my explorer to Silverado I highly…read morerecommend them

Thank you everybody for your suggestions…read more Today I hired A-1 Towing to tow my F250 to the mechanic after blowing a head gasket. Scott did a great job. We scheduled a time, he was there when promised, I followed him, and he drove safely. He delivered the truck to my mechanic's without incident. Also, his pricing was very fair. I definitely recommend A-1Towing.

Unsafe driving, unable to contact anyone to take the matter seriously. Unable to contact an owner…read moreor get information for one. Extremely unprofessional. Would never trust my car on the back of that truck.

They arrived promptly, the technician was very pleasant. He got my pickup secured and we were on…read moreour way quickly. Got it unloaded fast, too.

l called for a tow from hartland to new hampshire at 3:30 sunday afternoon was told driver will…read morecall me right back it is monday morning still waiting.

One hour labor to diagnose and then tighten a bolt that another shop had twice missed. Very happy…read morewith the service and competence, I'll be coming back.

Wish I could give zero stars. Waste of time and money. After charging me $115 for a simple…read morediagnosis of a failed A/C compressor, they proceeded to tell me that in order for the warranty to be valid on a new compressor, they would also have to replace the condenser and a bunch of other parts which were not broken, all for a total of over $1900. I never heard of such a requirement for a "warranty". I asked them for other choices, such as replacing the compressor only and forget the warranty, or install a second-hand compressor. I also asked if the $115 diagnostic charge would be applied as a credit on the final bill. I don't think that was well received. The attendant said she would have to ask the mechanic and get back to me. She never called me back. I guess they figured I was not going to be a pushover customer, so they decided to run with my $115. Meanwhile I got a dealer quote to replace the compressor with an EOM part and warranty for $1300. A mechanic friend of mine advised that I go with the dealer, since private shops often use overpriced after market parts anyway. I never found an auto repair shop that charges more than a dealer, but this is it. THESE PEOPLE ARE CROOKS.

My parked car got hit by an 18 wheeler. I knew Gliddens does a great job since they have worked…read moreon my sisters car. The people there are SO SO nice and accomadating. They also do GREAT work on your car! My car looks brand new. and to top it off they washed and cleaned the whole thing! I am taking vaccuming, dusting, windows, everything... what GREAT SERVICE! Their service even comes with a guarantee. If I ever need body work done on my car again I will be sure to use them and tell all my friends to do so as well.

Our summer vacation was interrupted when the specialty shocks on our Ford F350, failed. Traveling…read morefrom Ft. Lauderdale and towing an Airstream Trailer, through Pennsylvania, upstate NY and upto the Accadia National Park, before heading down to CapeCod, we were in danger of having a very bad experience, either on the highway, or with an unscrupulous mechanic. We frist contacted the manufacturer of the shocks in California. We determined that the shocks were covered by their warranty but labor was not covered since there were no authorized dealers in the NE US. Meanwhile we started Googling suspension shops, mechanics shops etc., in the Bar Harbor area while traveling from the Adirondacks. We spoke with Mike at Glidden in Ellsworth and hooked him up with the specialists in California who manufactured the shocks. The folks at Glidden spent time on the phone with the manufacturer, took overnight delivery of the replacement shocks and were ready to go as we pulled into Glidden's shop in Ellsworth. They promised the truck back to us inside of a couple of hours, gave us a ride to a nearby laundromat so we could get some washing done, pointed to a nearby pizza resturaunt for lunch and set about their work. They were done in less than 90 minutes, charged us only $130, boxed up the old shocks for shipping and sent us on our way. We were vulnerable to unscrupulous business practices but the folks at Glidden were absolutley honest, professional and happy to have our business. As travelers, far from home, we could not have been happier!

Very professional and helpful! They came and towed my car to where it could be fixed - even…read morearranged for a part that was needed and a mechanic- BRS goes above and beyond to help in my opinion- they're terrific!

From the owner: BRS Towing and Recovery Service Reliable. Fast…read more Professional. At BRS Towing and Recovery, we’re dedicated to providing top-notch towing and roadside assistance when you need it most. From breakdowns to accident recovery, our skilled team is here 24/7 to get you back on the road safely and quickly. We handle everything from light towing, jump starts, lockouts, tire changes and more. Trust BRS for prompt, courteous service you can count on every time. Call us now for fast and reliable towing assistance!