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    BOBS Auto Services

    1.0 (3 reviews)
    Open 9:00 am - 5:00 pm

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    Services - BOBS Auto Services

    Routine automotive maintenance

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    3 months ago

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    2 months ago

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    3 months ago

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    Pep Boys

    2.6
    (278 reviews)

    I arrived at 9:30 in the morning on a Sunday and they were open and available. My Tires had dropped…read morehim to 35 psi and I had a warning on my Tesla so I pulled in and they filled it up to the recommended psi of 42. The manager on staff is friendly and they seemed organized and rather busy to take me very quickly. In the value of the service was top-notch and they had exactly what I needed. Ricky at the front desk sent over Jessie to help me fill the tires. He confirmed the 42 psi on my screen of Tesla and filled me up and I was on my way within 5 to 10 minutes. It was a complementary service and they had exactly what I had requested

    Yesterday, 02/14/2026, I had an appointment to have my air conditioner serviced. I arrived at 10:00…read moreAM for my 10:30 AM appointment. I sat there until 6:00 PM, only to be told that they couldn't figure out what was wrong with my car and that they were "pretty sure" it was a part that would cost $4,000. Keep in mind, I have a 2021 Nissan Sentra. While I was waiting, I overheard a woman -- I'm not sure if she was a manager -- telling another employee that the technician working on my car did not know how to work on that system. She repeated that she was pretty sure he didn't know how to handle it. That immediately raised a red flag, but I continued to wait patiently. When I finally got my car back, I got in and started to drive off, only to notice that my check engine light was on. I immediately pulled into a parking space, got out, and informed the service advisor. He had me pull my car back into the bay where the technician had been working on it. The technician then ran a diagnostic test and told me the issue was my key fob, claiming there were about 42 alerts on his machine. I explained to him that I did not have any of those issues when I drove in -- I came in strictly for an air conditioning service. Needless to say, something clearly went wrong. I will be taking my car to the dealership on Monday to determine what is actually going on. The technician had a horrible attitude, and I do not understand how we went from servicing my air conditioner (which took all day) to now having my check engine light on. The customer service was extremely poor. I was only given updates when I asked for them. It seemed like they were scrambling because they didn't know what they were doing. If they were unsure how to handle my vehicle, they should have been honest about it instead of wasting my entire day off. Overall, the experience was ridiculous, unprofessional, and very disappointing.

    AutoZone Auto Parts

    AutoZone Auto Parts

    3.1
    (71 reviews)

    I stopped by this AutoZone store while my wife was getting her facial treatment nearby at a Studio…read more I didn't want to wait there for here so I came to this plaza that was next door and visited this AutoZone store to look at their car detailing supplies. They carried Chemical Guys, Adams, Griots and many other products. I really like the Adams Graphine products but I didn't purchase them here. I also took time to walk around the store and see what else they had like interior LED strips. I saw some of the AutoZone employees helping other customer and even calling other stores for a customer to see if they'll have the item that the customer wanted.

    I came in here to get a battery for my dads motorcycle and asked if they could help and the young…read moreguy directed me down the wrong aisle to find them in the back of the aisle which had no batteries. When I did find them no where on the box does it indicate if it's gonna be the right fit. I had the old one on hand so I had to take each one out the box to match it up. Granted these batteries way a ton so it's not easy going through them. This whole process would have been more helpful if I had an actual employee doing this and not me trying to figure it out. Anyways finally found one, and I took it up front to ring up. My dad wanted the one year warranty on it but you have to pay for a six month one and the manufacture gives you six months. I didn't end up adding it on cause the guy didn't explain it right. Also note that they do charge a "core" fee automatically and if you don't say anything they won't take it off in exchange for the old battery. It also has in fine print next to the batteries that it's a certain price with and without an exchange so make sure you're reading the tags and watching it get scanned. I also wasn't apart of the loyalty and he didn't ask if I wanted to sign up after spending over $100 here. Poor customer service, not helpful whatsoever.

    BOBS Auto Services - autopartssupplies - Updated August 2026

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