This shop fully repaired my 2012 jeep Laredo V6 Pentastar engine with 98,000 miles. Thought I was…read moregoing to need another car... In 4 days they replaced 24 Rockers, 24 lifters, 2 cams, oil filter housing, 2 sensors, spark plugs, oil change, and broken tie Rod. It cost, including 4 new tires 1/3 of what a dealer would charge. It runs and rides great! pick up is improved, no knocking, balanced perfect. Thank You for saving me like $40,000 on a new car!!!

They were recommended to me by someone who had been going there for many years and I can honestly…read moresay that I will be continuing to use them going forward. I have used them multiple times now for some pretty big issues. Carter is always extremely nice and helpful, always willing to answer any questions you have. I have also worked with Chris two times and he was transparent and willing to work with me on payment. He explained everything thoroughly so I understood (I literally know nothing about cars). They get everything done so quickly and I have not had to go back with issues on something they repaired. 10/10 recommend to anyone needing repairs. I can't say enough positive things about them.

Just had a part replaced on my Tesla (2-3 month wait for service at the Tesla Dealership)…read more If you are looking for friendly, compatant service-give them a try. I highly recommend them. There is a reason we have used this business for nearly three decades. Both Jim and Jody were a pleasure to work with,

Continue to be a very satisfied customer of Douglas. Had them do several important repairs in…read morerecent weeks. Today they performed an inspection of our daughter's car after she ran over a flying re-tread truck tire coming home from college for a long weekend. They were able to get her in same day and give the undercarriage a look. Many thanks!

A Lombard treasure! An old school mechanic that is honest and has integrity. Dropped my car off…read morethis morning for front brakes because the dealer said I needed them. Bill called within 30 mins to tell me they were fine. Thank you Bill and crew for saving me $800. You will always be my go to mechanics!

If you need an affordable, trust-worthy auto shop, look no further! I recently had my car repaired…read moreand the guys were great with communication and explaining everything that needed to be done and why. I won't go anywhere else!

Scheduling was easy, owner great to work with, exceptional work and would highly recommend!read more

Word of mouth convinced me to go here . I always make an appointment and they get it done on the…read moresame day . Recently I had a check engine light turn on . On the way I got gas and the light went out. They plugged in an OBD and no specific codes showed. No charge to scan for codes . They are on top of maintenance schedules , if you ask they will have the manufacturer recommended milage to replace spark plugs and belts . They are trust worthy and don't add extra repairs like the dealerships .

Kevin is amazing! Drake provided incredibly kind customer service…read more I cannot give higher reviews for this mechanic. They are ethical, kind, and completely knowledgeable about this field. Grateful beyond.

I made an appointment to get my air conditioner fixed. I gave this place enough notice to have time…read moreto bring the part in. When the appointment was made, I was told it would take one day. I dropped my car off the night before. we called in the morning, they told us the part was ordered and that was it. then we called them at close to end of the day to see if it was OK to pick up my car and they gave us the runaround and said they would call us the next day at 10 AM. We drove by and noticed my car was never worked on because it was in the same parking spot that I left it at. I sent an email saying to forget it and that I was very disappointed. I did get a reply back and was told they were shorthanded but the person that we talked to should've explained all of this to us instead of dodging it. unfortunately this place has the worst communication!! And NO communication!! Never was told what was going on. the absolute worst customer service. when we picked up my car he didn't say good morning. He said nothing to us just handed me the key and that was it. No apology No nothing. For all this inconvenience. I highly recommend going somewhere else.

Do Not trust or take your car for repairs to JMS Auto Repairs. They Do Not provide Quality…read moreservice and they are NOT CERTIFED TRAINED MECHANICS, they take short cuts to cheat the customer with fast sloppy unskilled service; and in my case done major damage to my front drivetrain while doing a simple front brake type job. Frank took a Powerfull Impact Hammer Wrench to my front axle connection, hammered it for more then 15 minutes, and damaging the front drivetrain to the point that the axle was Distored at the Connection To Transmission and at Rotor Assembly.,.. his experiance must from a Mexico junk yard demolation - rather then being at a certifed proper mechanic training ; the axle was damaged & distorted causing the car to vibrate while driving. The new part he was to install even had a instruction sheet available stating not to apply a power torque wrench to the front end part he took apart -- in fact it was not necessary at all to take apart the axle from the rotor in doing the job he was told to to--- Frank does not know the correct way to do important auto repairs. I spoke to Jeff about the damage they caused after driving the car with shakey viberation and damaged ride - but he could not care -.. he got my money & the customer got screwed. Avoid this place for SO CALLED auto service...

If the option was there is would be a -1 star They are not…read morehonest, they worked on my motorcycle. Jeff said he would use OEM parts, He did Not. he decided without consulting me to rebuild the alternator But i requested a new OEM one Back breaks not working after his work. they would auto apply and stick. He said he rebuilt the master cylinder an caliper- and he did not. After tearing the bike apart i found that it was the original master and not rebuilt. and according to the book it recommends not rebuilding but replacing. and he also said he could not find the parts and after a short web search i did find them online all new with multiple sources with ranging prices. So i have to say i am not happy with his Service and his dishonest behavior when trying to remedy the situation. -Would not recommend to Anyone-

Only take my cars here - fair prices, great service and quick turnaround. Took my car there after…read moredays at the dealership and an outrageous quote and Jeff fixed the issue quickly for a reasonable price. He assisted me in planning out when to have certain repairs and maintenance performed. He may not be he most socially friendly guy, but he can tell what's wrong with the car when I describe a sound over the phone.

I was not happy with the service here. The receptionist was…read morevery delightful but the lead mechanic I believe his name was Jeff was not very nice. His customer service skills are @ a -10. I wanted to try a new mechanic being from the area but after the experience I'm going to stick with my regular mechanic. It might be more expensive but the service will be on point.

My family and I have been using Vaupell Auto Repair for years. I highly recommend them! They are…read morevery thorough, they communicate well, and they perform great work. We've very lucky to such a family friendly service in the community. I will continue going back to Vaupell for all of my car needs!

I'm out -- despite smiles & friendly banter, too many experiences of Vaupell staff ignoring the…read morespecific ask when getting multiple cars serviced & being force fed the highest cost service as "necessary" rather than what you asked for an opinion on. No communication from drop off to however many mechanics service car, and then to pickup person. Left intentionally confused & with the highest price tag possible & no answers to your service request. Wanted to give them fair shot, they failed many times. All it takes is listening to the customer & communicating between internal team, but they don't bother. Moving onward (and upward) to another mechanic, aka my garage