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    Bob's Handy Service

    3.0 (2 reviews)

    Services - Bob's Handy Service

    Electric inspection

    Plumbing inspection

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    13 years ago

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    15 years ago

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    Sal's Plumbing-El Segundo/LAX

    Sal's Plumbing-El Segundo/LAX

    4.7
    (125 reviews)

    I emailed them on Thursday and received next day service…read more Victor came to my apartment. He was on time, and polite, and very knowledgeable. The main priority was a leaking kitchen faucet, with a secondary issue of a broken garbage disposal. The garbage disposal had been broken for more than a year and we were used to living without it, our main concern was the leaking faucet and the corresponding water waste. The faucet leak was a fast fix, Victor was very efficient. The garbage disposal was considerably more complicated and took more time. I was hesitant to move forward with the work because, as I've said, we've already lived for a while without it and were used to simply not having one and I wasn't sure if the additional cost of parts and labor was worth it. Victor charged me for parts, but gave me a deal on his labor. He was a class act and a gentleman all the way. I paid with a credit card. My card payment was taken over the phone by one of their office staff, Wendy. Wendy was very professional and patient with me as I spelled my email for the receipt. I have a long email and spelling it out can be confusing. She took her time and read back to me what she had typed to make sure it was correct before completing the payment. The only reason this review is getting 4 stars instead of the full 5 is because of the OTHER receptionist from when I first tried to book an appointment for a quote and work. I emailed inquiring about a quote and was called back by Jennifer. I unfortunately missed the call and Jennifer had to leave a message. She identified the business, but didn't say her name. When she asked me to call her office back, she rambled off the phone number so fast it was nearly unintelligible. I had to replay the message three times before I could write it all down. This is BAD phone etiquette. When I called the number, it was not for a plumber, the phone number was for home health services. Obviously, the wrong number. I sent a second email explaining the miscommunication and Jennifer called back to tell me I was the one who got the number wrong. This is BAD customer relations. I have worked customer service, guest relations, and hospitality jobs my entire adult life. BASIC phone etiquette when giving a number, any number whether it be a phone number, address, date, etc., is to speak the numbers slowly and then repeat it. Jennifer did not do that. When a customer messages about a miscommunication you do not place blame on the customer. This is service 101. I hope a portion of the fee from today's work goes to getting Jennifer some better phone etiquette and customer service training. tl;dr Victor, plumber - 5 stars Wendy, office staff, 5 stars Jennifer, office staff, 2 stars

    We had a burst pipe and Sal's was the quickest plumbing company to arrive same-day to help us. They…read morealso had a policy where they provide a free consultation and will not bill unless they move forward with a repair. In our case, the plumber arrived and assisted me in shutting off the main waterline to the house. From there, he diagnosed that the repair would have to be to a fire sprinkler system, which would require a specialist with extra licensing. Because of this fire sprinkler requirement, unfortunately, he was unable to do the repair. However, I'm leaving a 5 star review for the team because not only were they proactive in coming by same-day to help, assisted me in shutting off the water and diagnosing the root cause, they demonstrated a tremendous level of ethics by honoring their word and not billing for the consultation, even though it could be argued that they provided more value than simply providing that consultation.

    Mattucci Plumbing

    Mattucci Plumbing

    4.6
    (647 reviews)

    Mattucci Plumbing just finished replacing a root infested section of my main drain from my house to…read morethe street. Tyler, Olsi and Matt from Mattucci did a beautiful job. It's too bad they had to bury their beautiful work. They promised one day of prep, one day of pipe pulling to replace my old clay pipe with new pipe, and one day for the city's inspection and their cleanup. Everything went according to plan, and I believe their price was reasonable. I waited for decades to take care of this problem because I thought that it would be enormously expensive to dig up the entire 30' from my house to the sidewalk. That would produce enough dirt to cover almost 1/2 of my front yard. I considered pipe lining, but I was concerned that I couldn't clear any future problems with a snake without damaging the lining. Instead of digging a major trench or lining the old drain, Mattucci dug a hole at each end of the old pipe and pulled the new pipe from hole to hole. The STD-17 pipe they used is both flexible for installation and very strong for a very long lifetime afterwards and no more roots. They discussed the plans ahead of time with the city senior inspector before beginning work, so there were no problems with the city permit or the final inspection. Tyler, Olsi and Matt had previously completed many pipe pulls similar to mine, so there were no hiccups or price increases. I was surprised how much effort they spent on the third day repacking the dirt and cleaning up their work. They had saved patches of grass before they initially dug the two holes and they put each patch back exactly where it came from. Except for the newly installed cleanouts, there was no sign of the extensive work they had performed during the previous three days. I was impressed and very happy with their work. For a complex job like this one, I would definitely go with Mattucci again.

    Great service. Professional Communication. Arrived on time & completed the work quickly. We had a…read morecup stuck in our kitchen sink. Showed respect to my home, wore shoe covers and double checked the work once finished. Price was fair, Service was worth it.

    Drain & Plumbing Pros

    Drain & Plumbing Pros

    4.9
    (196 reviews)

    Our insurance had us replace our water heater and the entire process to do so with this company was…read morea breeze. Clear communication, transparency in pricing, and quick and efficient service. We are very pleased with the work and service. Michelle handled all of the paperwork and appointment scheduling and answered all of my questions promptly while the plumbers themselves were quick to get the job done. Lovely experience.

    Summary: Highly recommend Armando of Drain & Plumbing Pros. He was awesome in every aspect…read more(technical skill, price, responsiveness, communication). If/when I ever need a plumber in the future, he'll definitely be my first call. Details: I was dealing with a leak in the water main buried under the concrete of my driveway. He was very responsive, answering the phone when called and fitting me into the schedule to evaluate the problem, gave me two viable options and clear rationale which was his recommendation. He was very willing to work with the leak detection guy I hired separately. He did the repair efficiently and effectively, starting with a small hole to minimize cutting of the existing driveway while he confirmed the actual location of the leak -- which turned out to be a bit off-center to where the leak detection guy had marked; Armando then made an appropriately sized saw cut, enabling access to make the repair while minimizing disruption to access to our garage during the repair. He did a solid job on the concrete patch when it was all done. He completed it in less than the time he allocated, and was a great communicator throughout the process. Finally and importantly, his estimate was one of the lowest of the 4 estimates I received and he stuck with the estimate.

    Best Way Plumbing

    Best Way Plumbing

    4.8
    (52 reviews)

    Gary is the best, great service and great price. Very smart and nice. Love him and his team…read moreMy realtor recommended him as I said I want a smart plumber get tough job done without breaking the bank but also pay him fair too, it is a tough job. So I hired him for house big leak underground, he fixed it great. Then I had gas leak. He fixed it. Then dryer faucet has gas leak. He was right next door fixing other house. I called. He came right away. Fixed it easily. He is a smart and sweet guy. My # 1 to go plumber. I appreciate you.

    We had significant tree root intrusion in our sewer line and ultimately needed a full sewage pipe…read morereplacement. From the beginning, their team was honest, knowledgeable, and incredibly efficient. They took the time to thoroughly explain what was happening, why replacement was necessary, and what preventative measures we could take to avoid future root damage. What really stood out to me was their proactive approach. I've worked with other companies in the past who simply fixed the immediate issue without offering any guidance on how to prevent it from happening again. This team genuinely had our best interest in mind and made sure we felt confident about the long-term solution. The job was completed properly, the pricing was fair and transparent, and the entire process was handled with professionalism from start to finish. I highly recommend them to anyone dealing with sewer line or root intrusion issues.

    Bob's Handy Service - plumbing - Updated June 2026

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