Pat and Team are always ready and willing to help however they can. Their knowledge and expertise…read moreis exceptional.

they are the best . Their customer service is top-notch. We will use them for any repairs or…read moreupdates and chemicals. We will need at our home or at the resort. thanks Lilikoi resort

Highly recommend Patrick! Our above ground pool installation was unbelievable from start to finish…read more Patrick is an honest, competitive priced contractor. 10 out of 10 experience!

From the owner: We sell anything related to and including pools and hot tubs. We also provide services to maintain,…read moreinstall, and repair pools and hot tubs.

Mel is incredibly rude and unprofessional. As a business owner I am surprised anyone can treat…read morepeople that way and still own a business. I would not use this company.

Mel is amazing. We needed a hot tub moved and let me tell you there is almost no one out there that…read morewill do it. I contacted multiple movers and they just don't more hot tubs. Mel got the job done quickly, professionally and for a fair price. He also gave us some excellent advice and basically knows hot tubs in and out. I highly recommend Mel!!

I already have to replace my liner after three year's. My heater already went bad. Plumbing had…read moreto be re-done. They broke three sections of my sidewalk they won't fix. Concrete is already cracking around the pool. They are a terrible pool company.

REVIEW UPDATED! Boy…read moreI wish I would've read these bad reviews of Nelson's before I let them pvc hard plum my pool hoses! I also wish I could give them 0 stars! I noticed a small leak 8/27/23on the hard pluming to the SAND FILTER they installed June 2023. I called to get this repaired since it was just this summer that the work was done. Being told I would have to pay $142 for a service call for work that was just done THIS summer! So I asked to talk to NANCY NELSON the owner. I see her name on the other bad reviews of Nelson's. Boy were the right!! I told Nancy that I would pay 1/2 of the service fee. She would not budge! I also told her I regretted ever having the hard plumbing done. I was thinking out loud and said my deceased husband would not have wanted me to have the work done in the first place. (He passed 9/4/22.) Nancy says "Don't bring your dead husband in this, he can't help you!" OMG! I couldn't believe she said that! I told her to come out and put everything back the way it was. Which is taking all the pvc pipes off and putting the hoses back on and after that I would never use Nelson's again! I agreed to pay $200 to have this done. I'm not going to pay $142 for a service call every time there's a leak because of crappy work! I never had issues with the hoses. I was sold that the pvc hard plum is the way to go. It's not!! No where in the review did I mention the solar heater! It did leak several times before they brought me a new one. Yes we did hit the hose to the solar heater. We used the hoses that were left over to fix it. It is now leaking at the coupling the tightens the hose to the solar heater. We disconnected the solar heater all together. That I regret buying also! But again this review is about the small leak to the sand filter and the horrible customer service I received from Nancy Nelson the owner. I never said a word about her technician! They were to come out 8/29/23 to do the work I wanted. Nancy wanted $200 cash from me because I guess she thought I'd give her a bad check. I got the cash and took it to Nelson's, gave it to Nancy and had her sign the receipt saying the work would be done. I also told her I hope her husband never leaves her a widow and that she doesn't have to put up with a very disrespectful person like her! The work was never done. I was called the next day saying they decided not to do the work because I was firing them anyway and that they were mailing me a check for $200. I told them no I want the cash back. So I had to go back in there, of course Nancy was hiding and had an employee give me my cash back. She also had him call me telling me the work would not be done. Sorry this is long but I wanted to tell everyone exactly what happened. I was also in the parking lot telling a lady about this place. BUYER BEWARE!! READ THESE REVIEWS! I am also going to call the Better Business Bureau. Thank you for your time.

Big thank you to Cody who was out cleaning our condo pool today when I discovered that my door was…read moredouble locked and I was gonna have to call locksmith. He offered to help me to see if he could get the door open and thankfully he did so I didn't have to call the locksmith thank you again Cody and the pool looks great. He took time to clean our pool and talk with my grandkids and just a wonderful experience. Thanks again.

As a prior annual customer, Poolblu was exceptionally disappointing with their service this year…read more I called to book my spa startup four weeks in advance and asked them to get back to me for a price quote on a new spa heating unit. I had asked them to do the same the previous Fall. Not only did I not hear back from them on the heating unit, but they no showed on the day of my appointment. When I spoke to them, they apologized and had to rescheduled my appointment. They said they would get back to me in a couple of days on a price for the heating unit, which again never happened. So, I bought my own heating unit for them to install. On the day of my rescheduled appointment, the technician showed up two hours late. When the technician finally showed, he installed the new heating unit and we began to fill the spa. The technician failed to check all of the couplings, so we had three leaks, He tightened the couplings and then we began to fill the spa. The technician asked me if it was ok for him to leave, as it was going to take another hour for the spa to fill. He gave me his cell number and promised he would come back that evening or worse case, the very first thing the next morning if I had any issues. Unfortunately, when I turned on the spa, I did have issues and I placed multiple phone calls and left voice messages to the technician. He never returned to my house as promised, nor did he even return my phone calls until a day and a half later. When he did finally call, he told me he was on vacation and he could not help me. This company has grown too fast and their service, or lack thereof, is pathetic. I would highly recommend if you are considering using them that you look for a different provider.

Great communication! Very professional! Inground fiberglass pool installation. River Pool…read moremanufactured swimming pool. Lake Geneva Pool and Spa is creative when designing a back yard oasis.

My review of Lake Geneva Pool and Spas has spun to ground zero 3 years later on a 3 year old pool…read more This pool was not set true and level to begin with with and is noticeable when full of water. There is definitely a catastrophic failure that is likely caused by a very poor install and winterizing of the pool. It appears there is settlement around the pool due to improper installation and compaction of the surrounding soils. I went to open this pool this year and noticed it drained down. That is not a good sign. Of course they came to air test, seen it failed and left. As it was put it is not Lake Geneva Pools Problem anymore and left. First observation is skimmer box is busted up. Improper winterization and ice damage. That is a major repair if the epoxy coating does not work to seal up the box. That is all I can try. Second observation is the return lines to the pool. Cannot get air pressure on the system. There is either a poor winterization of the lines or major settlement snapped the lines. Time will tell once a leak detection service can get in and do their testing and maybe send a fiber optic camera thru it. Third is the water heater. Leaks out the bottom every year. Always needing some sort of attention. This should not be. Forth are the laminar jets. They just do not operate like they should with the lighting. Never have since the beginning. It is sad for the price they charge for these. One laminar jet and area surrounding it sunk a lot. Fifth is bubbler jets. One jet si surrounded with sand and sediment. This is troubling as we do not know where that is coming from. If those failed that shallow deck is poured with concrete under the fiberglass. Basically the pool becomes a total loss as there is no safe way to repair those. This is disappointing to say the least that a pool install has this many issues. My aunt's pool is 45 years old and still working fine. This repair will be costly to say the least. This is gut wrenching because I have to fill the pool and hope the two bubbler jets will heat it and not cause a drain down. Pool must hit the 80 degrees for leak detection services to work in it. A lot of sleepless nights now.

I needed a kitchen sink repair. After about 20 minutes of work..taking off drain pipes, snaking…read morethe pipes, running water...I was told $351. I think this is excessive for 20 minutes of work.

Quick and effective. Solved my problems and gave me great peace of mind. Wonderful to work with and…read morequick to call back when there was a small change in arrival time.

these guys are awesome!! they helped me last minute way late in the season cleaning and winterizing…read moremy pool... weather has been kinda warm until now and forgot to close it... they helped me so much.... I definitely recommend and will use their services in the future!! so sorry they had to clean my dirty pool

I called around and was given Swimming Kool's phone number for cleaning and maintaining my pool…read more They are very friendly and knowledgable and patient. They will show you how to maintain your pool or you can call them to schedule a cleaning schedule. The company started in 1990 and is family owned and operated. I highly recommend them for all your pool needs. Hours of operation 8:00AM-5:00PM Monday - Friday Also available for emergencies