The owner is a hypocrite and pretends to be a Christain. We go to the same church, so I was shocked at how she treated me as a customer. She has no humility or care or understanding for anything that you may suggest as a legitimate concern. The gym itself is clean and conveniently located, but my experience with personal training was extremely disappointing.
1 clearly communicated specific training preferences and a prior back injury, yet my concerns were repeatedly ignored. I was pushed to lift more weight than I was comfortable with, which resulted in significant soreness and nervous system distress that left me unable to work out for an entire week. When I raised this as an injury concern, it was completely dismissed and brushed off as "normal."
Instead of listening or taking accountability, the staff turned the situation around on me, questioned my nutrition and effort, and showed no genuine concern for my physical well-being.
When I expressed that I no longer felt safe or comfortable continuing training, I was initially told I still had to pay under the contract.
While they eventually released me from the contract and refunded my remaining sessions, the lack of care, empathy, and willingness to listen was shocking. This experience made it clear that client concerns-especially regarding injuries-are not taken seriously. I would not recommend this gym if you have specific needs, injuries, or expect a truly customized and supportive training read more