VERY SHADY location. I've been coming to the eden prarie location since October 2024 and paying for…read moreindividual laser hair removal sessions with Connie. I was disappointed to recently learn that package deals have been available since January 2025, yet this was never communicated to me. I was recently told over the phone by an employee "Some technicians advertise the promotions during the service and some dont". As a loyal client, I expected better transparency, especially regarding cost saving options. I hope they improves its communication with clients to maintain trust and loyalty. I had four more sessions left for my legs. I will not be returning again.

I really appreciate the help I get from Permanent Choice. It's nice not to have to shave any more…read more The people are so friendly, helpful, and entirely competent. I always feel like I am in good, caring hands. Thank you all again and again so much!

The Good: Dr. Reid (and her assistant, Margaret ) is exceptional. Listened to my concerns and…read morealways on time. The Bad: Eden Prairie front desk women are NEVER happy. In fact, they never greet you with a smile, or a kind word, and almost always seem *bothered by whatever interaction they have to have with patients. Scheduling a follow up appointment for a minor surgery felt like a surgery in and of itself, and painful. The woman with the blonde and fading pink bob, was so unkind and had a major attitude when 'helping' me schedule my surgery. For this reason I will avoid the Eden Prairie location at all costs. I left feeling awful. The anticipation of my upcoming surgery, wasn't made any less unpleasant by the lack of empathy or compassion from the front desk staff. Which is sad, considering it is a first and last point of contact at the clinic. Incredibly disappointing, especially when the doctor and her assistant are so awesome. I will definitely pass this information along to them next time I'm in.

$500 for an initial 15 minute consultation. No exam, just talked for 15 minutes and given a common…read moreprescription for hyperhidrosis that was requested before the visit. Called the business office after receiving the bill and they didn't seem to care. 99204 CPT billed to insurance - not even close to justified...

The front desk girls are so inviting & kind! I have been here 3 times and they are fantastic!…read moreOlivia is amazing and she knows what she is doing! I will not be going anywhere else.

Laser hair removal has seriously changed my life!! I love going to Chapter for my appointment every…read moremonth. Danielle is my nurse practitioner and she's so kind, knowledgeable and understanding. She takes the time to actually listen and gives me recommendations based on my skin concerns rather than trying to just sell me on the latest. I really appreciate that! The laser treatments are super quick and they don't hurt AT ALL! I've been to another studio for laser hair and it hurt way more. Chapter's lasers are painless! The studio itself is a vibe, I could seriously hangout at the coffee bar and work before my appointment! Everyone that works at the studio is so sweet and welcoming. I'm looking forward to getting more treatments here, I want to try a CoolPeel and a relaxing facial! 10/10 recommend.

Just attempted to schedule an appointment but changed my mind after speaking with the scheduler…read more She was short and had a strange attitude; it seemed like because they were booked out for later dates she didn't want to schedule anything.

What a wonderful dermatology clinic. It is easy to make appointments, they are very accommodating,…read more and great at what they do. Each Dr listens carefully to your needs and helps you find the right pathway for you. Highly recommend them!

Envy Skin Clinic in Bloomington is my favorite med spa! I came back to MN for a short while and…read moremade sure I had appointments with Amelia to get my skin taken care of. Courtney helped me figure out what services would best meet my skin goals and Amelia delivered! Highly recommend!

Horrible customer service. No availability for services, which they put an expiration date on, so…read morethey expire before you can get the services completed.

PLEASE READ…read more At this point it has been more than 2 years since I first met with staff at Zel Skin. It took me a long time to write this because my experience receiving treatments with them was very negative, and it has taken me a long time to recover, both physically and emotionally. For anyone considering treatments with Zel Skin, and in particular, Dr. Adam Schmitt, I would strongly advise you to seek alternate consultations and treatments. Below is the outline of my experience with them. It is difficult for me to write this, but it is important for me to share in case I can prevent this experience for anyone else. In 2020 I came to Zel Skin for tattoo removal. I had a tattoo on the inside of my left forearm, unfortunately my body had a bad reaction to the red ink in the tattoo, and it was a source of ongoing discomfort that I wanted to remove. The clinic told me that they couldn't proceed with conventional laser tattoo removal, because of the risks associated with the red ink being dissolved into my bloodstream, potentially causing a worse reaction. Instead, in consultation with Dr. Brian Zelickson, I was advised to have the tattoo removed surgically in a series of procedures. The plan was to slice out a strip of skin from the middle of the tattoo (which was about 3.5 inches at its longest and 2 inches at its widest), stitch the skin back together, let the wound fully heal, and then repeat that procedure twice more until there was no more tattoo remaining. The first one of these surgeries went smoothly, and the recovery from that initial procedure gave me confidence in the clinic and Dr. Adam Schmitt. Unfortunately, that confidence was misplaced. After the initial surgery, Dr. Adam Schmitt recommended that we proceed with only one additional surgery, rather than following the initial plan. He thought he could remove the rest of the skin with tattoo ink on it with only one more procedure. This was appealing to me because it meant less surgery and faster healing. Unfortunately, this was overly ambitious and even dangerous, and Dr. Adam Schmitt struggled to stitch the skin back together after the tattoo was removed. I was sent home with a large open wound, and inadequate self-care instructions. A nurse that I know in my personal life was appalled that I was sent home in that condition and recommended home visiting wound care. When I asked what was going wrong and why the surgery hadn't proceeded as expected, Dr. Adam Schmitt told me that forearm skin is not as stretchy as other parts of the body. This seems like a fact that he should have taken into account before recommending we proceed with a second surgery removing more skin than originally planned. A couple weeks later, on the recommended timeline, I returned to Zel Skin in order for them to try to fully close the surgical wound they had left me with in the prior visit. Dr. Adam Schmitt continued to struggle to close the gap, and even resorted to removing fatty tissue in order to get the skin to close. This has left my left forearm with a noticeably different shape and size than my right forearm. Although the stitches were able to connect after this follow-up procedure, the skin was so tightly stretched that it began to cut off circulation to my hand. This necessitated reopening the wound in the same visit and restitching. The procedure took over four hours. It was clear Dr. Adam Schmitt and the secretary at ZelSkin were clearing his schedule as the procedure went on and on. When I got home, the wound continued to burst through the stitches and wouldn't stay closed. Please see the attached picture of the final healing, it shows where the stitches continued to burst, tear, and where new scar tissue was formed. It was at this point that my confidence in Zel Skin and Dr. Adam Schmitt was fully exhausted and I began to consult with a different dermatologist and medical team to help me physically recover from this experience and try to get my forearm into a presentable state for my wedding scheduled later that year. The skin was traumatized and flaring up accordingly. This timeline would not have been a concern if not for the disastrous results from Dr. Adam Schmitt's irresponsible approach to my tattoo removal. Later, in reviewing my patient records, I noticed that Zel Skin never submitted costs of the second surgery to my insurance carrier. To me this indicates that they knew that they made a serious mistake in implementing these procedures (which they would not admit to me directly), and didn't want any details leaving their clinic. The records are vague all over actually. Going into this process, I was fully aware that there would be some level of scarring after the tattoo removal was completed. However, the botched surgery, poor judgment by Dr. Adam Schmitt, and Zel Skin's efforts to minimize my concerns led to multiple painful surgeries, unnecessary levels of trauma, and excessive scarring (including the changed shape of my forearm,

Update: The Dr at Zel who provided the service called and apologized. That's very nice and I…read moreappreciate it. It doesn't change my experience at all, but hopefully no one else will share the experience that I had and that's a good thing. I'm updating to 2 starts because I am happy with the product, but I cannot sit here and pretend that I was happy to catch that bill without prior warning.

Had my first hydrafacial with Ana today!! Such a lovely pampering experience! Before I came in for…read moremy appointment there were quite a few forms I had to fill out but it gave her a ton of great info to help recommend the best treatment for me and so she could understand my hopes, desires, and goals for the treatment. I had heard a lot of rave reviews about hydrafacials from friends and colleagues so wanted to try it and this was the best rated location closest to me. I was not disappointed! The experience was so much fun, so relaxing, and I loved that the bed/chair? Was heated! The extraction part was a bit painful but I think it's cause I've never had such a deep clean facial, super excited to come back again in 6 weeks again see the results in a few days!

I had a Halo Laser Treatment in early December 2025…read more Let me first say that everyone at the location were great. It is the treatment and recovery that were very disappointing and painful. I was warned of the post treatment burning sensation and of the possibility of inflammation. Those both happened to a degree which I don't feel I was warned about. On day 6, I developed what I thought was a rash/infection by my mouth. I contacted my doctor since it was a Sunday, and was advised to be seen in person. Turned out that I had gotten shingles (I have been vaccinated)! I was prescribed an Antiviral as well as some ointment. I had also sent an email to Belladerm. They did contact me on Monday and offered to call in a prescription for an Antiviral. I feel like some sort of partial refund for the issue would have been an appropriate gesture. I will say that my skin tone from the treatment is a little better, but not TWO THOUSAND dollars better (plus the cost of the doctors visit and prescriptions). It was not money well spent. I did learn my lesson.

My first time to a med spa was a huge success. Loved the look and atmosphere at Zoya. Jalyn is an…read moreexcellent Aesthetician and Laser Technician; I couldn't be happier with the work I had done. I will definitely be back.

A friend recommended me to this place. Never been to a med spa before but let me tell you the staff…read morehere made me feel at ease and their approach was extremely professional. I had treatment done to my back. I am looking forward to my next appointment with them. I would recommend this place every one I know

Highly recommended! Melissa and Dr.Roohani are absolutely…read morewonderful. I was struggling with acne and pigmentation prior. Melissa was able to get me on the right track with a proper skincare routine and treatment. They're both very knowledgeable and friendly. I wouldn't go anywhere else for my skin care needs.

From the owner: Medical spa located in Minnetonka, MN that offers Neuromodulators, Fillers, HydraFacial, BBL, Skin…read morePen, and Skin Care.

This place is amazing! I am outdoors all the time and thoroughly abuse my face and skin, my…read moreaesthetician shakes her head at me all the time but I know she really still cares. The skill,products and advanced technology Vibrance MedSpa has always keeps my skin looking great! People are amazed and say I look 10 years younger than my actual age. Thank you Vibrance MedSpa staff and owner, I recommend you to everyone!