Giselle was my tech today and she was so attentive, kind and gentle. She was amazing! This was my…read morethird visit and I'm loving the results.

Professional, clean, efficient and friendly staff! Giselle is amazing. She explains things well…read moreand keeps me very comfortable.

I've been coming here to get my pizza tattoo removed. (Yes, I got a tattoo of a pizza slice. Check…read moremy Yelp profile headline if you need some more context.) So far I've been through a few treatments with Noushi and it's been a very smooth process. The treatments are quick and effective. I've already seen quite a reduction in my tattoo, even though it's on my wrist (lower extremity)! Noushi also makes a point to get to know you, which I really like. It doesn't feel like some stranger doctor's office, which I've definitely experienced a few times in my life. I look forward to my next appointment!

Went in for a tattoo removal gave me a price and then when she was done gave me the higher price I…read morehad to help her with the work and felt wow he's still gonna charge me $200 more than what you originally said and so walked out of there after paying $500 when I was total it would be $300 so not so sure about this. She's a nice lady. She does good work, but I mean to be fair as a big burn. It took two weeks to get healed up. Cost me about $100 for all the first aid supplies and burn cream for the laser tattoo removal and it was pretty intense, Recovery. We did not go back for the second treatment. It was very difficult Recovery.

Went to this medspa in Apr and May when I saw they were offering Spring discounts for fillers. I…read morecame in for Xeomin and Radiesse but could only get Xeomin because Nurse Joy said she wasn't sure if she had enough Radiesse for me, when I only requested two injections, and told me to reschedule for the injections as she didn't want to use up the medspa's low quantities and not be able to inject clients that weren't new patients. I thought odd, but okay. I received 10-15 xeomin injections in my forehead and brow area that day and then came back for the Radiesse for the next appt. For the Radiesse appt, I got the two injections and left after I paid. Radiesse is expensive, but didn't know it was going to be the price I paid, especialy since I used my Xperience+ points and their Spring discount, but whatever. In June, I called back to the medspa as the Radiesse injections had not absorbed into my body and you could see the EXACT mapping pattern Joy used to inject the Radiesse and it looked raised and extremely bumpy. As in, after the swelling went away after the first week, the Radiesse didn't move or soften from where she injected. So, after about 5-6 weeks, I called them in Jun and sent a picture in to show what I was talking about. Joy called me that week and said this has never happened before and that she reached out to Radiesse for advice and would be getting back to me the following week. She never called the following week and oh guess what, my Xeomin injections seem to be dissolving extremely quicker than normal and I already have movement in my forhead area as if I didn't receive any injections there in the first place. This is not normal for me as Xeomin injections from two other medspas had lasted 5-6 months for me in that area and not one. I would not and could not recommend this place.

I have nothing but wonderful things to say about this Med Spa. This is a one of a kind place. They…read moreoffer many services Facials, Botox, Dysport, Fillers. They will have me as a client for life.

I'll go with 5 starts here even though I only went once so far for a Massage, however I do have an…read moreappointment for a Reflexology Mani-Pedi set up for next Saturday, through a deal I bought with a Groupon. I was extremely happy with my Massage from Connie, it was JUST right, as far as everything goes. The Spa is cute and not far from my home, and includes a row of very busy hair stylists, and also an area for Manicures and Pedicures. The massage room was quiet, peaceful and comfy. The Massage Conversation was just right, thank God it didn't start with the dreaded "So do you have a boyfriend? What does he do? What do you do?" while I'm laying there trying to forget that I have a life outside my pampering day. I'm really looking forward to coming back, and making this more of a regular pampering place!

Trouble started when I tried to book a spa package. At first, no one would answer the phone. I…read moretried multiple times during the day when they website said they were open. So, I left a message. No one called me back. Someone finally answered after the third day of trying. I would have given up, but I had purchased a Groupon. The Groupon they had advertised was for a three hour spa package. Mani, pedi, hot stone massage and hot stone facial. They pushed me out the door after two hours exactly. I handed the owner my Groupon while my nails were drying. Gave her a generous tip to share with the massage "therapist". They both then proceeded to walk out the back door. Didn't say thank you, or good bye, or hope you enjoyed your visit, or I'm sorry we're an hour short today, etc. One of the hair dressers politely said for me to have a nice day. I was the first client of the day. They got there and opened up at exactly 10:01. The rugs and floors were dirty. The nail area needed a good scrub and sanitizing. It was kind of like a one room school house. To the right are the hair stations (2 or 3) and to the left is the small nail area. Straight back behind the receptionist "pedestal" is the hair washing station and to the right is the "massage room". I can't imagine what the massage room would have sounded like if someone was getting their hair washed. The massage room is sectioned off by sheet rock ONLY. You can hear everything that was in the salon. While my masque was drying, the lady felt the need to eat chips....in the room. I have never had that happen in my life. Oh, and I was super curious as to what a hot stone facial was, but I'll never know. It was just a regular facial that I could have done at home. Didn't feel refreshed and I actually felt dirty. Poor job of washing the masque off. I went out for lunch afterwards and my entire nose was still full of masque goop. I recommend a business owner refresher course, a good deep cleaning, and removing the word "SPA" from the business name.

Best Professional Service I have had in a long time. Followed the recommendations and the results…read morewere astounding. Highly recommend.

Angie, Brooke, Amanda, Emily, Sarah, Jenn, Kayla, Emma, and Sherry make this place special! Every…read moretime I walk in, I am warmly greeted and promptly seen by Angie, Emily, or Sarah (so far). Throughout the office visit, they are thoughtful and keep me informed of everything they are doing during the visit (e.g. steps in The Perfect Peel, areas where filler will be used, warning when I am about to be zapped by the laser, etc.) and are constantly checking on me to ensure that I am as comfortable as possible. After years of tanning beds, no facial sunscreen, harsh skincare, and only having Botox done quarterly instead of treating the entire surface with skincare and maintenance services, I have had a lot to catch up on over the last six months, but I can say that I am on a simple day and nighttime skincare routine and that, plus a BBL treatment, two chemical peels, and some hydrafacial action has DRASTICALLY improved my skin texture, pore size, hyperpigmentation, elasticity, hormonal and fungal cystic acne eruptions, etc. etc. etc. My results are always WAY BETTER THAN MY EXPECTATIONS! ALSO, the ladies at PrimeMD are ALWAYS working! Rather than selling services via social media, these platforms are used for educational purposes and responding to patients and potential patients that may have questions outside of regular business hours. I guarantee that every medical provider is an expert in any and all technologies, products, and services that they offer. From my personal experiences with aesthetics over the years, that is basically unheard of. I had been dealing with this rash on my chest for MONTHS and had been on topical and oral antibiotics, had had multiple blood panels done, and was even taking a large dose of allergy meds twice a day for WEEKS. Angie looked at my chest and recommended that I use a couple of drugstore products that help with fungal folliculitis and within DAYS, the rash was resolved! Another bonus: the facility is STATE OF THE ART but not "cold". It is warm and cheery, just like the staff! I HIGHLY HIGHLY HIGHLY RECOMMEND!

I still see Bobbie for laser hair removal and she is still as fabulous as ever. I now also see Dr…read more Spencer for Botox and he is amazing. He starts off conservatively to ensure the procedure is not overdone. I have received so many compliments from his work and look forward to future visits. I've had a hydrafacial here as well and really enjoyed it.

They are so nice and informative. I unfortunately forgot the name of the lady who did the Botox on…read moremy forehead ( I had some terrible worry lines creeping in!) but, she was amazing and my forehead is wrinkle/crease free!

What a fantastic place! I was visiting a friend and we thought this would be good and we were so…read morepleased! Everyone was great! The space is cute! Can't wait to make this my stop always when I come to visit!

Really disappointed with my experience at Lorena Luca Spa. I received a promotional email…read moreencouraging me to book for October 28th at 2pm, so I did -- or at least I thought I did. Their system somehow scheduled the appointment for October 22nd instead, which I only discovered when a confirmation email arrived late in the morning that same day. Unfortunately, I didn't see it right away and was then charged a no-show fee for an appointment I never intended to book. It's really sad when a company makes an error and puts the blame on their customer instead of taking responsibility. I expected better service and accountability from a business that promotes itself as high-end. Definitely won't be booking here again.