The store was rlly organized and I found everything I needed. My cashier was Mariah and she was…read morerlly nice as well. Thank you

You have one of the worst customer service managers working at your Palm Desert, CA location. While…read moreI was trying to check out, the associate assisting me asked her manager, Susan, for help with my order. Instead of assisting with my purchase, Susan completely ignored her and proceeded to "train" another employee on how to calculate 10%. No other customers on line and ignoring someone who is trying to help does not shed a good light on ' management' . I stood at the register for nearly five minutes waiting, despite there being no other customers at the counter. The level of customer service and lack of urgency from the manager was extremely disappointing and unacceptable. Take your business to another location!

Ladies are super friendly and helpful , would definitely recommend and visit again…read more Great stock available too

Customer service here has gone DOWNHILL. I came to this Sephora on Sunday morning a minute or 2…read morebefore they opened at 11am. I was waiting just outside the doors with another customer. At 11am the S.A. comes over unlocks the door and walks away immediately. She clearly saw us standing there and couldn't be bothered to actually push the door open to let us know. I mean, it would've required an extra 2 seconds of effort. I almost wanted to leave at this point but I really needed my shampoo. Inside, there were about 10 SAs just hanging around, chatting amongst themselves. Got my shampoo and got in line to pay (had to wait of course because there was only 1 person behind the counter and the 9 others were busy chatting). I used to come here a lot, but I really don't enjoy shopping here anymore. I'm either ignored, or heaven forbid I ask something, they don't know the answer.

Kind of Disappointed! I take my niece in a lot for make up and the girls working there never offer…read morea hello or may I help you. Is this what is expected at Sephora? I would think customer service would be a high priority with so many competitive make up stores and there were several employees available had they wanted to. Or maybe Sephora sells it self and it really doesn't matter how some of the customers are treated. Either way I will shop else where.

Pretty disappointed. The shelves were empty and you kinda have to settle for whatever was there if…read moreyou wanted to buy something. The workers just stood around doing nothing, they were nice but... stock your shelves please!! Who am I kidding it's at JCPenney lol

This store is located just inside of Macys Dept store on second floor. They have everything so…read moreneatly displayed. Lots of wonderful merchandise. My cousin gets all her makeup at this great store. She swears by their products. Friendly and helpful staff make this a great place to shop.

The woman working (Cynthia) was very rude, never acknowledged me or asked if I needed help. I would…read morehave bought more but I couldn't find two products and ended up standing at the check out counter for 10 minutes with no hello or eye contact until she had to ring up another customer. Then she had me step aside to ring up the another guest, which was awkward. She was so slow ringing up the other customer that I gave up and went to another makeup counter, where they were happy to help me purchase some mascara. I love MAC products but wouldn't return to this location.

Do not go to Dr. Driessen for breast implants. She did a terrible job on me and two years later I'm…read moreresearching doctors to get them fixed and redone. She was very nice during pre op but post op I got ignored for weeks and then when she finally returned my call she was extremely rude to me in answer to my questions. Such a disappointing and frustrating experience.

There are many talented doctors like Ms. Driessen, but none who ask for money many months before…read morethe consult! Dr. Brent Molleken in Beverly Hills doesn't...............and the list goes on. This way of doing business makes sense if you are booking an oil change on your car. Whether surgery costs $75,000.00 or more, add your booking fee to the end of the bill. NOT BEFORE YOU HAVE EVER MET your patient! Only a doctor who has had so many cancellations would feel the need to put up a fee before meeting the doctor.

Stopped in for my first time to shop for nail polish. Within 5 seconds a sales clerk hopped in…read morefront of me at the front of the store and asked in an odd tone, "What brings you into our store today?" More of an accusing way rather than a helpful way. It seemed like she was suspicious of me, though I couldn't imagine why. I said that I was looking for Orly brand nail polish, which she asked me to repeat 3 times, then said they don't carry it. I was pretty turned off by this interaction, so I decided not to browse the store which I had planned on doing. I give an extra star for the sales clerk's hair, which was a fiesty bright yellow and red.

I purchased the hair dye by ion color brilliance in the shade tanzanite and the box being full…read morepurple but it's literally black and I am very upset because I have been waiting for my hair to be purple bleached it twice and now im back to black I'm very upset and hope to get a refund

What a wonderful store and concept with superb customer service that adds to the overall…read moreexperience. Highly recommend! The gorgeous holiday decorations with bright red cardinals nesting on lush garlands in the window caught my attention and drew me in. Once inside, there were more stunning holiday arrangements, each put together with such flair. As my eye wandered around the boutique, I realized the entire store was as thoughtfully designed, each detail well thought out giving the boutique a cohesive look to match the Brand promise and experience. Can you tell I'm a marketing professional? The "deli counter" greets you when you walk in, a whimsical play on the store's name and a great visual to emphasize the freshness of the product's ingredients, although they don't require refrigeration. The woman working that day was incredibly friendly, so appreciative of my flattery for the stores design and holiday decor. She explained the concept behind the products and how they are created to nourish the skin without the need for preservatives and chemicals. There was no pressure at all to purchase. She put together a package of samples, which I really appreciated. When it comes to lotions, creams and perfumes, I need to sample and live with them for a few days to determine if they work for my skin. As soon as I got home I tried the blueberry fusion cleanser. Not only did it smell divine, my skin felt wonderful. I also applied a scrub, something I hadn't done in years, truth be told. Then finished with a melon scented peptides gel. It felt like I had a professional facial! Products can be ordered online so don't worry if you don't live in an area where they have a store. But if you do live in Palm Desert, I encourage you to visit The Body Deli for a personalized experience and personal samples. I'll visit every time I'm in town! And for ordering, online is super easy.

My girlfriend introduced me to this place. So glad she did. They have a very large selection of…read moredifferent scents, found in lotions, creams, scrubs, soap, etc. The creams and lotions really helped with an eczema problem, and with dry skin condition, so much needed here in the desert climate. They are all available for shipping as gifts Other items are available such as healthy candies, non acidic coffee, scrub brushes, candles and more. Staff members are very knowledgeable and friendly..

Dr Andre was amazing. The surgery was very quick. He numb the area and I did not feel any pain or…read morediscomfort. It was actually much easier than the biopsy. Thank you so much to Dr. Andre and his nurse and the staff.

I went to their La Jolla location, and I was very impressed by the services that I received. When I…read morefirst called about a mole removal, the physicians assistant, Brittany, called me back, and it was nice to hear from the individual who would be taking care of me on the day of my procedure. They were able to schedule an appointment within a couple of weeks. When I went in for my appointment, the office was clean, the staff was knowledgeable, and Brittany was very kind. She answered all my questions, and gave me tips on what I need to do to reduce scarring. She was able to remove the mold the same day. It's been about a month since the mole was removed, and it is healing so well! Just a little bit of redness, and I really think the scar will be very minimal! I did not use insurance for this procedure, and I thought the costs were very reasonable and fair. For any additional dermatology needs, I will make my way back to this center.