I would put 0 stars if I could. The service is slow and when I went through the drive through no one said hold on and I waited for over 5 minutes. I drove around to give my order after waiting in line for a long time and the person at the window told me I couldn't order and I had to drive around and wait in line again. Poor customer service. If you have all day to wait to order and get your food this may be ok for you. read more

To any Yankees like me that are visiting the South, this restaurant chain may be unfamiliar. But I'm here to tell ya that when you are hungry for delicious biscuits and chicken- you should head over to Bojangles!! They have lots of biscuit breakfast sandwiches like; Steak biscuits, or spicy chicken biscuits, or sausage, egg and cheese biscuits ... you get the drift They have meals also, like; chicken tenders with mashed potatoes and gravy and offer different sides like macaroni and cheese or rice. Every time we go down south we always try to stop at Bojangles. It's different from what we have up home and we like trying new and different places. Here in Covington Georgia we stopped by this very clean Bojangles restaurant and again we enjoyed the food. Service was fast And polite. When we in the area we will definitely come back. read more

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Popeyes up the road is always "out of chicken". This place always gets me right, even if it's right at closing time. Employees are very kind and gave me extra fries :) read more

Walked in 5:45 manager was taking a persons order in front of me and told me she would be right back standing there for 10 minutes she continues to just make drive thru orders and me and the other customer are just standing there his food was ready just sitting there with his drink should probably look for a new manager and cashier after 15 minutes I walked out I'm sure the other guys food was cold read more

absolutely no seasoning on these fires half the reason i came to bo jangles it's unexceptable. read more

Bojangles - Fast Food Near Me - Covington, Georgia

Cheese has mold on it. This has to be the worst bojangles. The lady at the window has the worst attitude and is always so rude.

Listen! Moving to Texas almost two years ago, I had no idea how much I'd miss about Georgia. I went home for a brief visit and my first stop in my hometown, Augusta, GA was Bojangles (this is not that location but I'll get to that later) to get a wing dinner. It did not disappoint. And that friggin biscuit. It felt good to be home. So without any deep thought I knew on my drive back to Texas, there was no way I was leaving Georgia without my favorite Bojangles breakfast order (it explains this location) of a Sausage, egg and cheese biscuit with no rounds. I'm only one person with one mouth but I swear I almost ordered sausage gravy biscuits to go too and put them in my cooler in the trunk (full of other things I can't get in Texas like baby Turkey Wings and good red velvet cake) but I digress. Anyway, the biscuit nor the bo rounds disappointed me. The buttery softness of that biscuit and perfectly cooked sausage & egg, it makes me mad that I can't get one in the morning. The service was quick and without error. Employees were super polite. No ambiance to rate because I hit the drive thru because I had too many miles to cover. From the outside though, the ambiance was a well lit Bojangles. Even though Bojangles is making its way to Texas, those of us familiar with the menu are disappointed. We were hopeful for pieces of fried chicken and not just strips. Oh, yeah, what the hell happened to the sweet potato turnover??? read more

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Mrs. Shay was amazing, Wonderful customer service and was able to resolve my issue with no problem. Food was amazing as well.

Ordered food and paid , after I got my drinks they said was out of white gravy and gave us brown instead for breakfast and it was nasty af

I must say I have never in my life tasted a biscuit so absolutely disgusting in my 40 years of life...it literally reminds me of some doughy crap that came out of my easy bake oven in 1994...I can't even fathom why in the great south that someone can't master a simple biscuit..whoever is making them should be fired. Do not eat here!!!! read more

This Bojo is super hit or miss. Breakfast is always consistent but lunch and dinner is all over the place at dinner time your order will always likely be wrong and is either really good chicken or bad chicken. Never have I had dirty rice from here taste the same twice. read more

I sat in line for 11 minutes for a 3 piece wing meal! And the food was not hot when I received it. Haven't been there in years but I just wanted some fried chicken. Nasty!!!! It's the next morning now and I'm still sick!!!!! They need to be shut down before they hurt someone!!!! read more

Yes, I enjoy all things Bojangles, but I would rather their Pimento Cheese Biscuit be short lived. It's simply no good. The Cheese is bland and lacks the traditional Onion, Garlic and Hot sauce flavors familiar to the Southern palate. read more

Bojangles - It's not only bad, but the rest of the Breakfast menu is guilty by association. - Fast Food Near Me - Covington, Georgia

Drive thru literally in the street. As we finally make it to order the lady is asking for our order but talking to someone else so we had to keep repeating ourselves for her. Took 20 min to get to the intercom then another 10 to actually get our food which wasn't even fresh. read more

Food is good but the service is awful. Complete lack of management. They ignore you in the drive thru. The food may be good but it is not worth the hassle. read more

Food was very good overall. But, the indoor service somewhat slow. Employees seemed to lack enthusiasm, motivation, etc. Zombie like. A true manager would help to turn things around. To keep things moving. No one exactly understood how to coordinate the check number with the order. read more

We have used this Bojangles location numerous times for our 5am pick up, 500 biscuit order and they have never let our company down. Charlotte is an absolute pleasure to work with. She is always courteous and on time. It's good to see people like Charlotte who actually care for their customers. read more

Poor service. No organization or proper management of the employees. Avoid this Bojangles.

Stupid incompetent and slow. Took almost 20 minutes to get a 3 item order. Manager obviously doesn't give a crap.

The guys here were so nice. Especially a guy in a baseball cap. He really fixed me up. It was late and I was tired. And really appreciated the service. read more

The best Cajun chicken biscuit!!! The biscuit is amazing and makes my day! The team working there are always so pleasant! Great operation. read more

Great place to stop and get your fix for southern fried chicken and biscuits. Has friendly staff and great location.

So don't you love when you wait in line for 30 minutes for breakfast and order and get up to the window and they have your order messed up and you try to tell her what all you ordered and she tells you to hush. Must i say that is no way to talk to a paying customer? I mean if i'm wrong please tell me... I would just like to say i held my composure told her i would like to cancel my order and i left. I would much have rather told her how i actually felt but i'm a bigger person than that other then the worker at Bojangles in Covington Ga. read more

My first time visiting here from traveling. I was super excited to enjoy a cajun filet biscuit and the awesome sweet tea! I started to order my food and there was a pause on the drive thru speaker side so, I said hellooo and the lady had the nerve to say "DIDNT I SAY HOLD ON" I was so shocked so I reported this to the manager Antwon and he didn't seem to care. I asked for the number to corporate as well as the young lady's name. Antwon acted as if he had no clue who was on the headset! He gave me the name Tiyona. She's a big light skin girl with matted hair. Needless to say I will not be coming back to this restaurant. read more

We were on the ay home and realized this was one of the last jangles we would pass, so the hubby and i pulled off for gas and hit up the Bojangles for a snack! We both got the Cajun chicken biscuit with cheese, the woman was really nice and asked if we minded waiting and she would throw in a couple fresh chickens, They were def worth the wait. I got back on the road and before we knew it they were gone.. i think we both wished we had another one!!Fingers crossed they will put one in alpharetta one day!! Pllllleeeeassssse read more

Drove 10 miles to get breakfast . Got back to job opened bag only to see plain chicken bisquit. I ordered steak egg & cheese. How hard is it to put the correct order in bag? Will be returning entire order for refund . read more

Management: please have more than two people working ! It is not the staffs fault they are understaffed! Waited nearly twenty minutes for a drive threw order with a car waiting as well ahead of me! Have proper staffing two-three for front. Two for drive threw and two -three cooking. This is ridiculous and you just opened ! Unacceptable! read more

The chicken tenders were pretty good!! But as far as the customer service goes y'all need to fire everyone and hire different staff. me and my family ate here expecting good service. They rung our food up wrong after we got our food we realized we was missing things. The rude lady reprinted the ticket showed it to us and said it's not on your ticket you don't get it. That wasn't my issue. My issue was that we told the lady exactly what we wanted and she failed to press it in the computer right. We will never be back to this Bojangles. read more

Hands down best restaurant I've ever been to. The chicken is like a heavenly chorus flawlessly resonating on my taste buds. The buttermilk biscuits melted in my mouth like smooth, silky chocolate. Just the indomitable prestige of the restaurant was difficult for me to handle. Seriously, this place is so good, it's kind of hard to handle it. You'll understand what I mean when you eat here. read more

Loved Bojangles before BUT it is much worse than it was 2 years ago. Staff was not friendly, had to wait behind around 10 patrons to be served, parking lot is so badly engineered that people using the handicapped spaces (like myself) and anyone parking against the building were blocked in by those using the drive-thru. The food was tasty and hot but kind of pricey for fast food read more

Food is good , soda tasted flat , tenders were good cashier guy was lazy only took orders and didn't clean just stood around over all good experience read more

This mornings visit wasn't all that great. Service was fast so kudos for that! My food could have been better though. My biscuit was just warm and the Chicken was not as crispy as it usually is. I was not at all pleased, as Bojangles is my go to when I want Breakfast or Lunch. I hope they get it right the next time. read more

First time going and the biscuits were crispy and warm and just great. I can't wait to go again

The only problem I have with this location is the drive thru wait. In the morning when there are fifty cars in line, it does not seem to take long at all. But during the slower times of the day it's like the staff takes a break. The last time I went I sat in line for almost 20 minutes with only two cars in front of me. Two other cars that were in front of me ended up driving off. read more