I got the wing dinner today. The chicken could have been fresher. The wings were more bones than meat. I did enjoy the pinto beans and Cajun rice. I expected a little more from a chicken place. The sweet tea is on point. The customer service is ok; but it is fast food so don't expect too much. The restaurant was clean from the outside. I did the drive thru. The new automated order system does drive you a little batty with all the additional questions; but order was served correctly. read more

This is the best bojangles I've been to in the midlands. The service was quick and great. They were accurate with my order and I did not find anything disappointing whatsoever. I even watched the lady carefully select and pack each piece of chicken and biscuit into the bo box for my order, which is such an appreciated gesture to see in a drive thru. The woman in the drive thru window was nice and didn't give me any issues when I wanted to change my regular sized green beans to a family size. The food was very tasty and cooked perfectly, like it should be. My little family and I enjoyed our dinner very much this evening. read more

This Bojangles in West Columbia is a great place to go for delicious chicken, biscuits, and sides. I really like the location and everything that they have available here. The staff here is very friendly and accommodating to make sure that you have everything that you need. read more

Bojangles - Bojangles - Southern Near Me - West Columbia, South Carolina

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Amazing biscuits!!! Honestly worth it to go for the biscuits and their sweet tea is really good. Good deal for the chicken tender box. Didn't love the fries and they forgot my ketchup :( So service could be better. But overall staff was nice and I would give it another try read more

From Cali, this was good and fun food. The service was great and the food was fresh it was fast and convenient.

Very fast service, friendly staff and accurate order. Fries were hot (forgot how good they were with the seasoning), sandwich had been sitting for a bit and was cold. Sweet tea was as expected, southern sweet tea. The fries definitely made the meal and I appreciated the customer service provided. read more

Bojangles - a menu for a restaurant - Southern Near Me - West Columbia, South Carolina

Bo berry biscuits were great and service was terrific they were very nice and food came out relatively quick

I want to make it clear most of my answers to the social distancing questions is "no" due to there is no inside dining. I know this due to one of the employees open the door to speak to a contractor and immediately closed it in my face without saying a word. I realized there was no inside dining when I tried to enter and the door was locked. Totally disappointing; you would think in these unprecedenting times with all the business loss due to covid the staff would be more welcoming to patrons who patronize their business. I understand most restaurants are not entertaining the inside dining idea and I agree, anything to assist with returning back to normalcy. However, please communicate this information to your customers. He could of simply informed us while he had the door open that it was only drive thru at this time. Frustrated tourist! read more

Bojangles - Waiting for our food to be delivered curbside. - Southern Near Me - West Columbia, South Carolina

The staff was very helpful even though short staffed. All were friendly and professional. My wife and I tried several items. The 2 pc chicken with breast and wing was good. Chicken had a bit of spice to it but was not over powering. Cajun red beans also nicely spiced but not too much. If you like super spicy this is not for you. This was just good food with a little kick. The mashed potatoes were okay. I'm not a fan of white gravy at all, but this was okay. My wife had 4 pc tenders. Amazing. All whole breast meat no fillers, not fused, just good chicken. Bo-berry biscuits? I had to try them. They were a solid winner in my book! Berries throughout and good biscuit. My wife tried cinnamon biscuits. She liked them but I did not. I'm a cinnamon raisin fan. Sorry. And we tried a sweet potato pie. I didn't care for the outer crust but the filling was pure down home taste. Lot of respect for the team there. Working hard, short staff, some customers with no patience blowing horn or being rude. We had a good lunch and enjoyed meeting all of you. Thank you! read more

Cant get enough of this place. The chicken supremes are the right kind of spicy and the fries are great as well! It's rare that they mess up the order but when they do they happily replace it! Could eat here everyday! read more

I enjoy Bojangles flavors; however, not on this visit. I ordered the chicken supremes combo with the seasoned fries and biscuit. The seasoned fries were lacking seasoning. The biscuit was dry on the outside, but was still edible. The Supremes were lacking seasoning as well. Disappointing experience but I will be back. read more

Bojangles - Chicken Supremes - Southern Near Me - West Columbia, South Carolina

I rarely write reviews on fast food restaurants but I am going to make an exception here. Stopped in for breakfast this morning and was greeted warmly at the counter. By the time I got to the pickup counter my biscuits were in the bag and another friendly smile wished me a good morning. On to the food.... My Cajun Chicken Biscuit was perfect. Fluffy biscuit and a moist piece of spicy chicken. My Bride had the steak biscuit which she said was OK. I tribute the lack luster response to a non morning woman up since 5am. On short, one of the better Bo Jangles I have been to. read more

Picked up the Family Variety Pack for about $27.00 for a family picnic. As far as the food goes, nothing to complain about. 12 pieces of southern fried chicken, 12 chicken tenders with dipping sauces, biscuits, 3 sides, half a gallon of iced tea, plates, napkins and sporks. What a great value with enough food for 8 people with leftovers! My only complaint was the extraordinary amount of time it took to put my order together. But maybe it could have been the fact that the chicken was freshly made and cooked till done but still very moist. read more

I would leave zero stars if I could. We were staying at a hotel right behind it. Went in at 7:00 one night, no other customers were in there, nor in the drive thru. We walk in and they look at us and turn their backs to us. We wait at the register and they turn around again and look and turn back around, never acknowledging us. We left and will not go back. These young bucks need to get a grip and quit being little lazy punks!!! read more

Stopped by on a visit to Columbia...staff was extremely friendly and went out of their way to accommodate us. Food was hot and delicious. A good fast food option! read more

This is by far the worst Bojangles I have ever been to. Whenever we go there they are always out of something. Like yesterday they had not biscuits or tenders. All because they turned of the oven before the place even closes. So I talk to management and they said they weren't supposed to turn of the oven before it closes. I'm not even gonna lie this place is horrible ten out of ten don't recommend read more

Came in here on my way to Daytona. Liked the interiors. Maintained and cleaned pretty well. Food fresh as ever. My Opinion: Must try. read more

So I really love bojangles. We don't have them in Michigan so whenever I'm down south I always stop by. I always get the Bo fries because they are so good well seasoned and always hot and fresh. The sweet tea is really good chicken is tasty. I had the bo Bo biscuit as well as the pecan twist for the first time they both were very tasty and very sweet I only can take so much. Over all Bojangles is a good quick stop for good food that's freshly cooked and hot. read more

Love me some bojangles chicken. Went to get some for lunch and I was told there was no chicken cooked. Mind you the was 11:45 AM on a slow Saturday. No games stor not busy. Didn't tell us until we whee in line for over 20 minuets. About 20 people followed me out the door. read more

Cold food. Unprofessional and unsanitary conduct to be serving food. Reaching and talking over my eat in order to give the person ahead of theirs. Male employee announced over the mic he was going to the bathroom read more

The food was good and hot. I ordered the four wing dinner. Came out hot and fresh. One of the better bojangles around Columbia.

delicious as always.

We have been treated terribly more than a handful of times at this location. They stare at us and our children like they don't want us in there and do not wish to help us. They act like we are an inconvenience just being there. When we try to order they act like it is a huge problem and they just want us to leave. We will never go there again and will encourage everyone we know to as well. read more

Always fast, fresh and super hot!!! Love the chicken and biscuits. Never disappointed. However, why does the sweet tea in every location taste bad? read more

I cant really review the food because i got nauseous staring at the raisin like chicken parts in the serving area. After waiting 10 minutes for the mouth breather working the register to take the order of the person in front of us we decided to leave. read more

Great chicken and biscuits. Good service. The new 'chicken bits' were a miss, but you can't go wrong with the classics.

How does a chicken place not have chicken on a slow Sunday afternoon? Why would they ring you up for something they do not have and then try to pass off something else? I am pretty sure you would notice that it si not what you oredered. How is it they would put a new employee on the cash register with no supervision? Why would you hire some one that has to deal with people that has no people skills and does not bother to listen when you tell them the same thing 4 times? Why would you have people standing around doing nothing when there was plenty of things that should have been done?? POOR MANAGEMENT. VERY DISAPPOINTED. TRIED TO LET SEVERAL THINGS SLIDE BUT THIS WAS A HORRIBLE EXPERIENCE. I realize it is fast food and one cannot expect 5 star service but this was just plan unexceptable. Nice thing is that there are 2 others within less than 8 miles. read more

a+++++ a number #1 in my book... customer service is the best i have come across... clean and friendly food was made just right and fast..... read more

Bojangles - Great customer service - Southern Near Me - West Columbia, South Carolina

Staff seems to know what they are doing. The place is not very clean, could be way better. They are taking a long time to serve food to the customers. Very dusty. Almost none of the tables are wiped down. For this to be a newer location, I am very unsatisfied. I have only been sitting here for 10 minutes observing and have already seen 4 people walk in and walk out. Staff is starting to talk more than they are working. This place defiantly needs some work. read more