1. Bollenbach Movers

1. Bollenbach Movers

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Monroe, NY

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Bollenbach Movers

3.0 (2 reviews)
Open Open 24 hours

Services - Bollenbach Movers

In-state moving

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12 years ago

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15 years ago

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This was my first time moving and using a moving company, and overall I had a very good experience…read more From the operator I spoke with on day one, to the origin service center in New York, to the customer service center in California, everyone I dealt with was professional, helpful, and knowledgeable. The truck drivers who loaded and unloaded my container were excellent--they answered all of my questions, provided clear timelines, and kept me updated with calls when they left the unit and when they arrived at my home. Their communication was always on point. The only downside was that my container was extremely dirty, almost as if it had been used to transport charcoal. Because of this, I strongly recommend wrapping items in blankets and stretch wrap to prevent them from getting stained. Unfortunately, my mattress cover was ripped during the move and ended up with black marks. Overall, the professionalism and communication stood out, but I do wish the container had been in better condition.

This was five star from quote to pickup of our cube. The customer service, the booking and online…read moreprocess were excellent, price was reasonable and everything arrived on time with notice ahead. This company is much less expensive and better rated than PODS for long distance, non-storage moves. Apparently for good reason! The drivers, both in NY snd FL, were friendly and efficient, protecting our driveway in placing and pickup. Flawless!

Intense Movers

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So glad that I went with Intense Movers instead of some of the other more well-known companies…read more They were punctual, crew size was just right for a quick and efficient move, and their captain Lane was extremely friendly and professional. For reference, Intense Movers moved me from a 1 bedroom 4th floor walk-up to a 2 bedroom over 100 blocks away. They showed up promptly at 9am and were done by 1pm. None of my property was damaged and they left no mess behind. Also, it's great to support small and local businesses whenever possible. Highly recommend.

I chose Intense Movers for my move because everyone on Reddit raved about them. I wish I hadn't…read morelistened to them. I did think it was a bit strange that everything was done via email and there's really no other way of contacting them. That said, they were extremely responsive to email, which was fine. The movers themselves were personable and worked efficiently throughout the process, which I appreciated. Beyond that - there were issues. Firstly, the team arrived about 20 minutes late. I did appreciate the heads-up text, but on one of the most stressful days of your life, it's worth noting - especially as it was early in the morning. More importantly, I was under the impression that loading the truck was part of the service I hired Intense Movers to provide. Nope. Instead, that responsibility was completely handed off to my partner, who stayed with the truck while the movers brought items down for him to load. There was no discussion about this. In fact, it was initially suggested that I use only 2 movers but I requested another to be more efficient. I didn't realize that they assumed my partner was an unpaid 4th. Items with "this side up" stickers were completely disregarded. They brought everything down however they wanted to and handed them off to my partner however was most convenient for them. Also, a couple of guys who were not part of the moving team entered my apartment unannounced, to say hello to the movers. They did not clearly identify themselves, though it seemed like they may have been affiliated with the company. Regardless, having strangers invite themselves into my apartment during the move was pretty inappropriate. Lastly, when it came time for payment, you can only pay by cash or Zelle - which, to me, is sketchy AF. I had planned to send it via Zelle to their company account as instructed. However, the lead mover was insistent that I send the payment directly to him instead, saying he needed to pay his workers immediately. He was so insistent about it that it made me feel really uneasy. In the end, if I could do it all over - I definitely would have chosen someone else who was more professional.

Bollenbach Movers - movers - Updated July 2026

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