The staff was friendly and helpful. Olivia was amazing! She walked me through each step and I was…read moreso relaxed I could have fallen asleep. I love the look of the last lift!

The most unprofessional salon I have ever had to deal with. I received exactly one email after…read morebooking my appointment and never received a call or text message for confirmation or any additional information. The day of my appointment came -- one day prior to my 10-day vacation, mind you -- and no one answered the phone at the office. I called when the salon was supposedly open, so I ended up leaving a voicemail, which no one returned. After the call, I received an AI message asking how they could help me, and I replied, "I want to confirm my appointment for today." The operator replied with my appointment details and asked me to confirm if that was the correct appointment. I answered "yes," and it replied that my appointment had been confirmed. Almost two hours passed. I was five minutes from the salon and called because I ran into traffic and was worried I would be late. Well, it turns out I had no appointment because my supposed lash tech no longer works there, and no one bothered to inform me via email, call, or message. I asked if I could be seen by anyone else, and they said no. And to top it all off, when I asked why I wasn't informed earlier so I didn't have to drive all the way to the salon, the lady said, "Yeah, that's my fault. I was running late to work today." Disappointment is an understatement. Horrible customer service. All in all, I am grateful I didn't give them my money.

Najla is THE BEST IN THE GAME. Period. - Just for…read morereference, my natural brows are literally blonde and invisible.

I had my brows microbladed recently and it was the best decision of my life! It's cut my getting…read moreready time down so much and makes leaving the house with no makeup something I don't have to think twice about. It's done wonders for my confidence and I'm so glad I trusted Nalja with them! Her studio is very chic and modern, super clean and centrally located. She's extremely easy to talk to which is very important since the procedure includes being in close quarters for a while, and it helps to be comfortable and relaxed. I'm a big ball of nervous energy and she made me feel at home and like I was hanging with a friend. She talked me through the entire procedure and made sure I was comfortable the entire time. I can't wait to try another service with her and am extremely happy with my brows! Highly recommend.

Made an appointment for 2:30 on a Saturday we got there about 5 minutes early and you would think…read morewe were trying to step things. I am assuming the owner (older Asian woman) asked what we doing here, told her we were the 2:30 appointment, her rude deminor told my wife pick a color and wait. I am standing there and she told me to sit down she will be with me when she is ready. Now mind you there is no one in the shop, so we left never to return. After we left the nail salon and went to have lunch the owner called my wife, she didn't answer because we were eating. Then she sent a text saying we should not be giving bad reviews and that I (the husband ) should not be saying anything. This is why I think the business has no one in it. Just the husband opinion.

Absolutely love coming here! They do such a wonderful job each time! I asked for almond with the…read morecat eye and they crushed it! 10/10

Every time I come, Shelby always manages to make a picture that I've found of hair come to life…read more I've had a wide variety of colors and be loved every one of them. Shelby always remembers my family and asks how they are doing. Denise also asks and they both are just so kind and neither have a bad bone in their bodies. Anyway, just sharing a picture of my hair to see the varieties I've had the past 4ish years from Shelby. Additionally, I have a very sensitive head and Shelby does her best to try not to hurt me. And since I live in Lexington, she always makes appointments work for me. And Shelby also waxes eyebrows and does it fairly painless. Excellent work as always! And she does Keratin smoothing treatments about twice a year to my hair. Really helps when I straighten my hair and keeps the frizz down in my hair significantly. Sometimes I wish my hair could just stop growing so that my hair could always be frizz free. Lol. Best hair place ever!! The day I move farther away is going to be a sad, sad day.

My coworker loves Denise, and despite the fact that she's had several bad experiences (late,…read morecanceled, missed cutting areas of her hair and had to go back, scheduled multiple people at the same time), I decided to get a blowout Groupon. The first visit I scheduled with Denise, but did not find out I was seeing another stylist until I got there. It appeared Denise had scheduled someone else that was overlapping my appointment. Luanne was kind enough to volunteer to do my hair to help Denise, unfortunately it was apparent she had never done a true blowout. I could tell because she was asking Shelby how to use the curling wand. That was probably my sign to leave, but I thought I would give her a chance. Although Luanne was nice, she did a terrible job. She was very rough when using the round brush on my hair - it's surprising that I had any hair left. She dropped the blow dryer on my head and the curling wand. She tried to style my hair so it would look nice the next day, and didn't even bother to ask if I had somewhere to be that night (which I did). Evidently her arm or hand gives out occasionally - which makes me wonder why she's still doing hair. The blowout was not a true blowout and looked terrible. By the time the appointment was over, I was hungry and wanted to get the heck out of there and to my dinner, so I just gritted my teeth and told them it was good. I texted Denise later showing her there were sections of my hair without curl and after some back and forth she agreed to give me a do-over after Derby. She was VERY difficult to deal with, even tried to blame everything on me. Denise also explained to me that the blowout Groupon is for only straight hair. (This was not in the fine-print of the Groupon.) She said they canceled the blowout Groupon due to the misunderstanding of what a blowout is. In another text she even said she doesn't take Groupons - how does that even make sense? When I first got my Groupon in Feb, I made an appointment for June. Two days before my appointment she asked if I could come at a later time, but I couldn't. She then proceeded to tell me to show up early or on-time because she was going to have to work me in between her 530 - basically she was going to work on me while her color customer was processing. Evidently Denise cannot figure out how to make a schedule. While I am always on-time or early to my appointments, I decided to cancel since I don't prefer to share my appointment with someone else. She believes it's perfectly acceptable to work on multiple people at one time. I prefer to have the sole attention of the stylist. I canceled my June appointment and went ahead and got a full refund from Groupon ($55). Overall, I would not recommend ANYONE to come here. Denise was very difficult to deal with and you might have to share your appointment with someone else.

First I'm super tender headed, it's not by choice to be a curly haired girl and super tender…read moreheaded. Ms Fatou- bless you for not popping me for moving when it hurt me ‍ Super patient so thank you!!

They're quick and do a great job. I was in and out after 3 hours for medium knotless with curly…read morehair! My go to for these braids and I like the quality of hair they use.

Love the final look of my eyebrows Reasonably priced…read moreservices Salon smells strongly of cigarette smoke pets are present so if you have a fear or allergy be aware

I definitely don't recommend this place. I went there to get my eyebrows touched up. Denise made…read moreone eyebrow a lit shorter than the other eyebrow. She wanted to charge me for her mistake.

First off the place is beautifullll inside! And Jennifer did my nails exactly like my inspo pic!…read moreBest nails salon around

I have now been to VPro many times now and have had a great experience every time! First time was a…read morepedicure with Kayleen. She was awesome! Took such good care of me and I was sad she was not there when i came back for the second visit. My second visit I had Emma and Rica! Emma did my pedicure and manicure, && Rica did my eyebrows! So glad she told me that they are going to start doing facials soon!! The staff is always so friendly and the salon is always spotless and smells good! I always am greeted and welcomed when i walk into the door. You can tell they care about their clients and the complimentary diet coke was great too! :) This is definitely my new nail place and it makes it even better that it is just right around the corner from my house!!

Lea and KiKi did an AMAZING JOB on my nails!!!! The salon owner also checked up on me as well and…read moremade my experience a 10/10!!! I'm coming here everytime to get my nails done!!

I like how they do nails thats not the issue, the issue is, they will tell you a higher price for…read morethe service than what the menu says. When you inform them that the price on the menu says something different they try to say they have to update the menu. There's no way a powder fill in should cost more than a full set. There's noway that I get overcharged and can't get what I orginally wanted because the nail tech was moving slow. They told me 45mins it took her lil over an hour for a basic fill in. No designs , and only 1 color which was the same powder color I originally had. They told me to come back and I still have to pay 20$ more dollars on top of the 60$... its getting out of control!