Room was right on the beach which is what we wanted. The front desk staff were super friendly and…read moreaccommodating. We arrived early due to our flight time and were able to leave our luggage in the lobby while we headed to the beach. By the time we sat, they had our room ready (before 1pm). Each room is designed differently/privately owned. Ours was set up nicely with a great view from the balcony and a coffee pot. Our only complaint was the cleanliness of the shower and some of the construction that was going on at the resort, especially for the price we paid even in the off season. We would stay here again next time without hesitation.

The entire resort staff was very professional, insightful, courteous and knowledgeable of the St…read more Thomas Virgin Islands culture and customs. I am very appreciative for Dononver, Teddy, Jo and Ciego as it relates to me having a wonderful visit and I definitely plan to visit again. Thank you so much for your hospitality and services rendered. Over the top!

We had a great stay at Elysian Beach Resort. We visited both restaurants and enjoyed the food and…read moredrinks at both places. The front desk was helpful and accommodating when we had issues. The rooms were clean and AC worked great. There is a laundry room available to use as well as a pool & hot tub for guests. It has its own beach front access & lounge chairs available to use free. Our favorite place was Rico's bar located next to the pool. He gave us the best recommendations and we had such a great time hanging at the bar with him. Definitely stop by for a drink at Rico's bar! Personally I wish it was located closer to the main road but we had a rental car so it wasn't a big deal. We stayed on the 3rd floor bldg Y. Our room had a fridge.

Booked through AirB&B so this experience might not be the same for members. We got to the resort…read moreeasily from the airport via taxi. We were allowed to check in 2 hours early, so that was a plus. The lobby is small but has cold water, a small lounge, a bathroom and an ATM. But no concierge (front desk person: "I don't know where she is--I haven't seen her in a long time.")--so had to figure out everything ourselves. They had a concierge contact us from one of their sister properties but she never texted back when I asked about a time to connect. Only one restaurant was open on Sunday when we arrived so we were barely in time to order before they closed. The dive shop was supposed to be open but was not. Even though we were advertised a late check-out, we only got 30 more minutes so stored our bags and went into town as they did not have guest showers on property to be able to enjoy the beach after we checked out. The room was nice, clean, and spacious for a studio king. The kitchenette had a blender, toaster, coffeemaker, small fridge, and cups/plates/silverware etc. Bathroom had towels, shampoo, conditioner, bar soap, and lotion. Room had a safe. There was a dresser and end tables and a small table and chairs inside. On the balcony, there was a table and chairs and one chaise lounge chair. Each room has its own air conditioner. The property is built into a hill but relatively easily accessible (not ADA accessible but not crazy) despite the stairs. The grounds were well-maintained and the pool was a decent size and clean. At first I was not impressed with the beach because it was a bit rocky especially on one side and had lots of boats on the bay, but after touring four other properties on the island, I realized ours was the best we had seen. The lounge chairs are adequate and towels are provided both in your room and at the front desk. The shore is dotted with trees for natural shade if you want it. The water is clear but a bit rocky. The dive shop offers snorkels, boat rentals (kayaks, SUPs, and paddle boats), sand toys, sundries like sunscreen and tampons, and gear like hats and shirts and waterproof bags. They also offer snorkeling excursions departing from other nearby properties. Shout out to the attendant working the shop this week--he gave us great recommendations. No market or store on property--go into Red Hook (small nearby town) to the shops. Also, warning, you can't go to the glamorous property next door even to have lunch as they do not allow visitors on property. The two restaurants onsite were fine for our needs. One is pizza and sandwiches (Sangria's) and the other is more upscale (Caribbean Fish Market). But definitely recommend going into Red Hook to enjoy the local cuisine! I would recommend this hotel for a less expensive option than many competitors, especially if your party wants to go out and explore and do activities. The beach was the best we saw on the East End, and being close to Red Hook was a real plus. There are lots of options to take a boat road or the ferry to St. John and it's a pretty quick ride. If you want an immersive, pampered experience, this place isn't likely for you. But this is a good home base to enjoy all that USVI has to offer.

Nice timeshare and paid accommodation hotel, great location in USVI, near red hook and a few…read morebeaches and have cab company for the others. On site has two pools and have bars. Happy hour is 4-6pm best time to buy as it's bogo. Units vary in size. Are able to request cooktop and equipment. Can cook on your own. One draw back is the on site resort restaurant, some staff tries and some don't. Food can be hit or miss. They do some things very well and others very poor. In the end it's a corporate big box location but does a decent job considering all the managers and groups

4 stars for: Clean rooms, well kept property, nice employees, 2 nice pools, beachfront…read more.. Downsides (and why it's not 5 stars): just one restaurant on property and food was just ok, service was slow, prices for snacks and things like sunscreen are astronomical ($25 for a spray bottle of sunscreen, $15 for a bottle of water?!), lack of amenities (no spa/massage), entertainment was listed incorrectly or not at the time posted. Property was just a bit boring tbh.

My wife and I recently stayed at the Buoy Haus Resort on St. Thomas, and we had such a great…read moreexperience overall. The resort is easy to get around, beautifully landscaped, and spotless -- from the rooms and grounds to the common areas. The staff couldn't have been nicer -- everyone we met was friendly, welcoming, and eager to help. Our room was right by the ocean and just steps from the private beach, which made it feel extra special. The infinity pool was large and never crowded, and the swim-up bar was a fun touch. There were always plenty of lounge chairs available, so we never had to rush out early to grab one. We also appreciated having access to the amenities at the sister property, The Westin, which added even more options during our stay. The bartenders at The Sandbar, Sean and Michael, really stood out -- super friendly, attentive, and just great to talk to. The food there was excellent (we especially loved the pizza and tacos), and the portions were just right. We also used the valet service, which was quick and very helpful with our luggage. Breakfast at Sugarfin was delicious, though a bit pricey -- the $25 French toast was hands-down the best I've ever had, and honestly, I'd order it again. The orange juice, bacon, and sausage were also excellent. We did run into a couple of small issues, but the staff handled them quickly and professionally. One thing to note -- the "king" beds are actually a bit narrower than a standard king (about six inches). Malika from Service Express explained that all rooms have this size to maximize space, and he was kind enough to offer a small resort credit for the inconvenience. We really appreciated how he handled it. The sunsets from the property were absolutely stunning -- some of the best we've ever seen. On our last night, we had dinner at Isla Blue, the fine dining restaurant on-site. Service was excellent, and most of the food was fantastic. I did have an issue with my filet that took a bit of follow-up to get resolved, but once upper management got involved, they handled it very professionally and made things right. Overall, we really enjoyed our stay at Buoy Haus. It's a beautiful, relaxing resort with a great atmosphere and amazing staff. We'd definitely come back and recommend it to anyone looking for a laid-back, upscale getaway in St. Thomas.

The service here is not equivalent to a 4-star property…read more The latte machine was broken every day during our stay. The servers act like they do not want to be here and the lobby and car service folks as well. Right now I've waited 45 mins to get room service on the line. I either get hung up on or no answer at all. Sent multiple food items back as they were either raw, or never showed up. When I told a server on our first day here the ceviche was big clumps of tuna with some mango pieces she just said ok. We waited 50 mins because our order was lost at the sea side BBQ restaurant. Balcony was never swept and bath gel was never delivered. It's a beautiful location with a lot of potential but i can't recommend this hotel as the service is absolutely non existent.

This resort was recommended to us by some friends, and I found it clean and family friendly…read more The grounds are beautiful and expansive, with golf courses and tennis courts. Our room is big, and we were able to check in and go to our room two hours before we were supposed to. My only complaint is that the glass divider on the shower isn't as good as I'd hoped, and water leaks on to the bathroom floor when you shower. As for food, we had sushi from the Okinawa restaurant which was DELICIOUS. Our server, Angel, was also very courteous and attentive. We did have to call and make a reservation in advance, which seems to be the norm at the resort, but the food was well worth it. I especially enjoyed the Alaska rolls. My experience at El Conquistador was pretty good. My only worry is that you might run out of things to do if you stay longer than a couple days.

I went to this hotel for a conference. Like the other guests stated it is very very loud…read more Due to flight delays I got in around 12:30 at night. I stood at the front desk for over ten minutes and no one was around. Finally a man that worked there asked me if I've been helped. Told him no, he went into the back and got someone. I'm greeted by a guy in a warm up suit with long hair. Not an expensive resort look. My room had a beautiful view. Room problems : the shower handle fell off when I turned it. Shower curtain smelled terrible The water was warm but not hot in the shower. No hot water from the bathroom sink. As this was a conference everyone ate together. The food set out for the conference was terrible. Breakfast food was cold each morning. Lunch food was ok. Dinner food was cold also Went to Ventanas (spelling) got there at 7 Dinner did not come out until 9:15. Food was terrible. Checkout the desk clerk did not ask how my stay was. I told her the room needed repairs. She said I will get someone up there. She didn't ask what kind of repairs. I asked if she wanted me to tell her. I told her I don't know if it mattered . My only good thing was the people I was with.

We stayed at Grande Bay Resort during our first visit to St. John and were very pleased with…read moreeverything! First of all, our one bedroom room was BEAUTIFUL. We had a large bedroom, small laundry facility, living room, kitchen, and two balcony's (one overlooking the water). Everything was extremely clean, and I felt very safe during this time - which is hard to find! The staff was extremely accommodating; switched out our cooker bag that was rusted, brought us new beach towels, gave us extra laundry pods, etc. The cherry on top? The location was PERFECT! We were so close to all of the restaurants, bars, and shops... we only used the taxi service to get to the beaches! I will for sure be staying here in the future!!

I love this place. It's close to town and everything you need. It's the 2nd time I stayed here and…read morewill do again every time I go to St. John!

This resort is so amazing and like a little hideaway from the daily life. The rooms are not that…read morebig But you really should not spend your time inside LoL the room were clean and bed was so comfortable small kitchen and a awesome balcony and did I mention the few so beautiful. We will definitely come again oh before I forget they have a onside restaurant so good I definitely recommend it order there brussels sprouts my husband normally doesn't like them, but he did eat these and said they're really good

The hotel room: -Dirty, so Dirty…read more -dressers missing handles so you cant open several of them -broken safe -front and patio doors, take a lot of effort to lock The pool: -no towels at the pool. You must go to the lobby/check-in and ask for towels. The front desk is NOWHERE near the pool. -nice bar and great bartender, but dont forget to take your credit card or cash since you can't charge anything to your room. Customer service: -they are at the mercy of the owners. So if you book through VRBO and they mess up your reservation, too bad, so sad. Our reservation was changed and canceled and multiplied, requiring us to move rooms while there. It was a terrible experience. Never will I ever stay here again.

I booked a villa for a destination wedding on St John. It was a first class experience from the…read moremoment we landed in St John. We were greeted with a taxi, who whisked us to Red Hook to catch the boat to St John. We were met on St John by a lovely greeter, Denise who gave us keys to a Jeep we reserved. We followed her to Hawksbill villa, a couple of miles from town. Denise explained all features of the magnificent hilltop villa, gave us tourist information, showed us highlights on a map, and made us feel welcome. The return trip was equally expertly arranged. Caribbean Villas is a top notch villa operator and I would not hesitate to book with them on St John again.

I wanted to rent a house on St. John USVI, for my family of eleven and the ladies at Caribbean…read moreVillas where great in helping me find the perfect house to meet our needs. Not only did they direct me to the right property but our reservation was the beginning of the Chinese Virus shut down for the Islands. No worries though, everyone at Caribbean Villas couldn't have been more accomodating to work with me rearranging our schedule around this crazy epidemic. We finally made our trip the first week of the opening of the USVI in September. The Property, Cinnamon was better than presented on their site. We had a couple of minor issues during the week and the local representatives where more than responsive in addressing our issues. I can't say enough good things about these folks at Caribbean Villas except we will be back! Thanks for a great job done and helping my family have a gathering of a life time.

We visited this restaurant while vacationing in St John. It was an amazing experience. The…read morerestaurant reminded me of an Italian villa. The ambience was impeccable as was the service. Alexandra our server was very well spoken and informative. She checked on us several times during the evening. We did not feel rushed at all as our boat back to St John was 2 1/2 hours after our dinner reservations. The food was amazing and came out hot. I ordered the lobster schnitzel which I loved. The drink menu was extensive although I felt my drink was not very strong. The portion sizes were very large. Everyone enjoyed their entree selection. The price was what you would expect on a private island resort $$$$. But the experience was well worth it.

Don't eat there on a Saturday night, unless you want to brush up on your waiter/waitress skills. If…read moreyou must, then order and pay for your appetizers first, and then come back for entrees. DO NOT add a gratuity because you will be serving your own food and beverages.

we came to the St. Regis after staying at the Wyndam in palmas del mar and…read more irs been absolutely wonderful here. The people here are so accommodating; they have 3 restaurants on the property and they are all equally good. from formal to casual you can't go wrong eating at any of them. i'm a marriott member and had some points that i used for one night and im happy i took advantage of it. unfortunately they are converting the property to a 4 seasons and it will be far more expensive to stay here. The st. regis operates like a luxury hotel should. i would give it 10 stars if i could. i used the spa facilities and the massages we got were first notch. and jesselyn was a great nature guide that took us around the property. we are sad to be leaving.

For all that this St Regis offers, the website does a terrible job of showcasing it. So here goes!…read more For kids There is an animal shelter with dogs and cats and specialist who will educate you about the animals. There is a small farm with goats to feed. My young kids were delighted with this. There is a boathouse area with free kayaking, standup paddle boarding and inflatable playground. This boathouse also offers more high-tech water sports equipment for rent. For families There are adult bikes and children's bikes on the resort that are complementary. There are golf carts that take you from one area to another as everything is pretty spread out. For example, from the main gate to the hotel is a little less than a mile. Only two free breakfast are included with Marriott status. So if you are traveling with kids, you have to pay $22 plus tip for their breakfast every morning. They have a few sand toys to share out on the beach. The large pool area does have Shallow parts for children. For adults The beach here is gorgeous though setback many yards from the hotel. The pool does not have an adult only area that I know of. There is a nice but small hot tub. You have access to all of the spa amenities every day as a guest here. There is a small gym next to the spa and a larger gym called the wellness center which is about Half a mile from the main area. Food issues The main issue here as many other of viewers have stated is the lack of decent food selection. Sea grapes is decent but only open until 5 PM. Paro gets terrible reviews and is excessively overpriced Mediterranean food. However, an Uber from the hotel to Rio Grande is not expensive around $10 and they are good restaurants, but you must do your own research. I recommend Los kioskos de luquillo Which have many food options and it is basically a beach party scene better for adult adults than kids. Service and butler service overall were spotty. We were given incorrect information multiple times. Don't forget to take a ton of cash to tip-wish they would include this in the final bill. Loved the ocean view, comfy beds, and spacious bathroom. Overall a nice stay and would consider coming back if the food options improved a bit!