Good food culture and community Authentic taste Plentiful food. Years of great service read more

I placed a phone order. When I got there to pick up my food. I had to wait service is very slow but the food is good. When doing a phone Oder go in 30 minutes. read more

So disappointed! The vegetables that I didn't ask for were literally frozen! Like cold frozen! The plantain as cold The meat and rice were OK. Will never waste my time and money at this establishment anymore. read more

Bon Appetit Restaurant - rice, meat, and vegetables in a styrofoam container - Caribbean Near Me - Dorchester Center, Massachusetts

Good food and the service is amazing! A bit loud but not extremely busy! The people working there are very nice and bring the whole mood even more personality! read more

Okay! I ordered from this place like 3 times cause it's close to where I live. Customer service is trash and for the food the food is okay! But the presentation it's 0. You ordered a food 20 minutes they told you 12 minutes that's on top Of the 20 minutes when you come to pickup your food the food is not ready. They're so cheap with the food and they have no respect for customers this girl call Daphné I seriously don't know why she still working there cause heyyyy she has no customer service skill at all. They need to do better with customer service and stop being cheap with the damn food. read more

Bon Appetit Restaurant - That's a du riz sos poi noi with griot. Look how they give you the food. Trash. - Caribbean Near Me - Dorchester Center, Massachusetts

Their dine-in menu is a list of 6 items. It is nothing like what is online. The online menu is a lie. They also have no side dishes except for their version of fried chicken. I was disappointed with the menu, but I was hungry, so I got fried pork with white rice and black bean sauce. food overall is a 6. Pricing was good. read more

Ordering through grub hub is a hassle. They have a list of menu items posted that are not truly available (have to call to find out). If you don't call you will pay for items they don't actually have or be missing items within your order. Just an FYI. Not the best hatian food you can get in Boston, just a convenient location. read more

They sold me a plate with just rice/peas but I paid for a griot plate. I had to go all the way back, and the woman talked SH!T, because I didn't neatly give her my bag, with my just rice container in it.. I almost completely lost it. Then they just gave me griot, no plantain which comes with a plate and acted mad because I asked for it. I had to watch them to make sure they didn't do anything to my food. How dare you get an attitude with me, over how I bagged the food up to bring back to you to fix. GAS is expensive. I'm not the person I used to be, but I had to say prayer to myself to keep from going completely ballstic in that place and smacking all three evil women working behind that counter. They are rude, and unprofessional to the 10th power and there is no effing way in HELL, I will ever spend my hard earned money there again. I doubt this food will taste that good to eliminate the holy grail rudeness and unprofesdionalism of the staff. read more

Good evening, I am not sure what changed from last Saturday, November 13th? This evening we ordered the same 2 plates as we did on Saturday. The plantains tasted spoiled, under cooked and not seasoned. The macaroni had a chemical taste. I had to immediately use mouthwash and brush my teeth. The rice was bland, not seasoned. I'm really baffled by our dinner not tasting great tonite. Blessings... read more

This place really is a hit or miss. I don't come here a lot but when I do usually they are good..nothing to write home about but edible nonetheless. The portion sizes are questionable but that goes for a lot of Caribbean restaurants. My last visit I was offered homemade passion fruit juice that blew my socks away however my chicken patties were severely dry. read more

Bon Appetit Restaurant - Fried Griot plate - Caribbean Near Me - Dorchester Center, Massachusetts

This place wasn't bad. The rice was alright and so was the fried beef that I ordered with it. I had a side of plantains added on and purchased a whole container of pikliz (super spicy cabbage slaw) because I'm addicted and need help. The container of pikliz for sale was in one of those containers that companies use to sell powdered beverages. I'm pretty sure they just rinsed them out and put the pikliz in it -- true Haitian style. LMAO. It was $8 and not even worth it. Maybe $5 would have been justified. It tasted okay.. but wasn't super great or anything. Actually. it was a little too much on the vinegar side. I should have tasted it before buying it in bulk but it's whatever. read more

Bon Appetit Restaurant - Tassot, rice & beans, salad, and plantains. They were out of the macaroni and potato salad - Caribbean Near Me - Dorchester Center, Massachusetts

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It's totally my fault for not looking at yelp first before going into this horrible place. They refused to give a refund after I asked them nicely their griot did not taste good !!!after their food has been sitting there all day and I've seen them microwave it ,they don't even have forks only spoons made for toddlers,I don't understand why it took them about 15 minutes to prepare the food even though it was already cooked ,the girl at the front desk was a complete lazy moron,Haitians or anybody else do yourself a favor and don't go there ,they are a big disgrace to Haitian food. read more

Bon Appetit Restaurant - This is where this garbage food belongs - Caribbean Near Me - Dorchester Center, Massachusetts

Triggedy trash. This place has gone downhill significantly. I called my order in and STILL had to wait 20 minutes when I got there. The staff are so incredibly unprofessional having long extended conversations with regular patrons while people are waiting to place orders. The food I had was very bland and cold. Makes absolutely no sense. The fact that they are still in business does not compute....someone please make it make sense! read more

This place is terrible, food sucked it was cold, couldn't even bite into the pork. Didn't get our orders right either. Rice was just stuck together, plantains May have given me a disease. read more

This place Must be in the new management the rice has changed when they give me bones only in the taste is not there anymore why couldn't you guys keep things like they were whoever the cook was because the food was bomb now it's Bland never again read more

Called a order in just to be told "we ran out of rice and beans I forgot to check" after I rushed from alllll the way of the other side of town!!! You have to be a Ahole or absurdly clueless to be running a business like that. Pathetic!!! read more

I'd rather eat my own *$ģ#. That's coming from someone who's always willing to uber there...I'll be back with NAMES and PICTURES. A true S-hole experiemce. read more

Food is bomb but workers are delusional and unprofessional and ghetto. Placed a $70 order for me and my family and they had the audacity to give us one plate of food. Then they gave me attitude on the phone and tried to call me crazy. Whew Chile... read more

No one answers the phone, and when they do pick up they don't actually pay attention to what you're saying. When you walk in they give you attitude and are really rude, really dirty and disrespectful 11/10 would NOT recommend read more

Im so disgusted right now.. I just got robbed by this place. DO NOT ORDER HERE!! they sent the wrong order. that's not the bad part. they charged me twenty five dollars for two plates of rice only with nothing else and wouldn't give me a refund or the correct food. I got nothing I ordered and had to pay an arm and a leg.. they robbed me in broad daytime and they have no shame at all because it's just business as usual for them...they are thieves and there customer service is the worst. DO NOT ORDER!!!! read more

Bon Appetit Restaurant - a microwave and a container on a counter - Caribbean Near Me - Dorchester Center, Massachusetts

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disgusting...my plate look like the day before and didnt have what I ordered so they just gave me whatever. I couldnt even chew the plantains they must have been from 2 days ago the pork was nothing but bones and overcooked, dry rice no flavor couldnt chew the carrots i dont even think they were cooked $60 down the drain never again someone needs to close this place read more

Hello, Bon Appetit Restaurant has excellent food. The portions are large and cooked to order. The staff is pleasant and the sauce is delicious. My favorite dish is taso & rice w/beans. This is my go to spot for freshly cooked Haitian food. Warning: Parking can be trouble so look for spots on the side of the restaurant. Enjoy! Daniel read more

Great food! Staff is dedicated to the customer experience--very attentive when I placed my large order to add to my Family Thanksgiving Spread! read more

If I could give no stars I would! I have had their food about 10 times recently. Usually fried fish, white rice, sauce, and black bean sauce. Once I ordered this dish and when I got home they gave me green bean sauce which I absolutely HATE! Instead of telling me they no longer had black they simply put in the green. I let it slide because my boyfriend did not mind. When ordering fish on the phone the first few times it was allowed. Around the fourth time I called they suddenly no longer took orders of fish over the phone. Then as I am going to explain the confusion she rushes me off the phone stating to come into the store and hangs up. I stopped wanting to order there but my boyfriend continued. Last night was finally the last straw, I called around 10:15pm and their closing time said 11pm. I still asked the lady what time they close she said 10:30. As I began to order (fried chicken NOT FISH) she said we don't take any orders over the phone. Frustrated but starving I sped to the restaurant and arrived by 10:23. I placed my order and watched the lady fry my chicken and everything else was already plated. She handed me my food and I saw no pickeles (spicy cabbage/ carrot sauce served with every dish ) I asked her for some then left. I got home in 5 minutes as I began to open up my meal I was given TWO pieces of chicken !!!! I was given a tablespoon of sauce for my whole meal and to make matters worse I the black bean sauce was ice cold ! I heated it up in the microwave and as I did I smelled a burning scent. As I took the black sauce out it smelled like the sauce had been burnt. I tasted it and yes it had been burnt! Disappointed, frustrated, and hungry!!! I called back at 10:55 and at first the lady had no idea what I was saying then I was told to call back and the situation will be handled. I will do so and hopefully they stick by their word!!!! Regardless they have lost a customer. Impolite and horrible customer service! read more

Bon APETIT WILL NEVET GET MY MONEY EVER AGAIN. The people are rude and don't take people's orders correctly. The woman took my order over the phone and assured me that was my order that I placed with an attitude and when I picked it up she acted as if She was doing me a favor by allowing me to come to her establishment. This is very unprofessional and I will make sure that I will never recommend this place to anyone... The salad was so small even a rabbit wouldn't eat it. And the Tazo was so salty that my mom had to take blood pressure pills. Horrible. read more

They have been around for so long, they just don't care. Customer service is horrid. Food is mediocre. You are better off going to Las Vegas in Hyde Park. read more

This place is still around purely base on reputation, I used to go here allot when I was younger and they were great, the food price everything. now the staff are rude, the food are over price, and the food is decent at best. The place is nice and clean at least and pretty big but every thing has went down hill, I won't even step foot in there read more

I would give them 0 stars if that was an option. I ordered a plate of rice and beans with bean sauce and they gave me JASMINE RICE!!! AND NO BEAN SAUCE. When I called them back, they said that I would have to PAY FOR THE RICE AND BEANS WITH THE BEAN SAUCE AGAIN. When I proceed to walk to the restaurant, there were cop cars everywhere and within the restaurant. They're customer service is deplorable and I would advise EVERYONE to not spend money at an establishment like this. They do not value customers money nor do they respect their time. read more

The food is okay...hit or miss and the customer service is absolutely pathetic. Also they have side dishes ON their menu but won't sell it to you unless you buy the meal with it. This is unlawful and unethical. They're also stingy with some of their portions like giving you a WHOLE pot of rice but a half cup of black bean sauce...really? For the life of me, I cannot understand why Haitian cuisine is not mainstream well now I know why. It's an embarrassment and no wonder Haitian restaurants have such bad reputations and many need to take customer service training and learn the financial value of retaining customers. I'll never go back again and they lost a customer for life. read more

I used to go here once in a while but all of a sudden their service and food went downhill. There was one specific plate I used to get and they seemed to have run out of the goat meat. I went there so many times trying to get that one dish and they never had it no matter what time I went. It got to the point that I started calling to see if they have the dish and they didn't. The staff never seemed friendly. They all looked mean and worked slow. They never smile or look like they're happy. I had their breakfast one time and it was the worst thing I ever tasted. I got a recommendation from a friend to try Las Vegas Seafood Restaurant in Hyde Park (another Haitian place) and I'll be going there tonight. Hopefully they are fully stocked unlike this place! read more

The food is ok.. sometimes. CUSTOMER SERVICE IS TRASH. Which makes this place not even worth going to at all. Every time I call to place an order there is always some type of mix up or confusion on their end. I ordered a meal on several occasions in advanced (6hrs) to be exact. I get there to pick up my order at the time we both agreed on and they did not have my order at all! They tried making up an excuse saying oh you had to pay half of the order in advanced, but that was never mentioned on the phone when we spoke. She then tried to ask me if I wanted something else that I didn't order.. and I respectfully said no I would like what I came here for which was a simply pan of rice and beans. Clearly they either forgot my order or just felt the need not to make it. Huge waste of time. I should've listened to those who have been saying not to go to this place because of the customer service. DON'T WASTE YOUR TIME HERE! read more

The food is good but the plates have gotten smaller over the years, which is a real downer because the food is also very overpriced for the amount given. Depending on when u go u will get good service but i have also been in there with an older woman that gave me a death look and totally turned me off to the place for a while. read more

For starters the staff were very unfriendly and rude! I had to asked them if i may order or if i can see a menu and the waitress behind the counter still ignored us and took someone else's order that come in way after us.. The food isn't all that great to put up that type of service. Overall it was the worse place i have ever been to. Will not be going back to that place again! read more

worst customer service ever !!!!asked for the manager information and they did not want to give it to me never again

OMG! Can't believe I paid $12.00 for a plate that came with just two green plantain (small round slices), two little pieces of meat that appeared to be chopped up from the leg. The third piece was practically a bone. They gave me a lot of rice to feed six people. When I brought it to their attention. The older dark skin lady who appeared to be in charge was refusing to add more meat to my plate. Accusing me of eating some of it. which I hadn't even began eating yet. I told her I am not a dog I don't eat bones, she said some people like that part of the meat. I said well you should ask me if that's what I prefer first. She went on to complain about what it cost for them and where they order their meat from and that's how it's shipped. I just couldn't believe how cheap they were with their food when their prices certainly aren't cheap. After 10 minutes of debating back and forth I finally got a third piece of meat but vowed not to eat there again. How could this same ole plate feed a hungry old man! SMH! If your going to open a business serve portions! read more

Never ever again. Is there any way to give 0 stars?? The people working here are the rudest people ever and will look you dead in your face and lie to you. I had a truly horrible interaction with the woman at the counter. With all the Haitian restaurants opening up in the Boston area, I hope they put this one out of business. If you want to be a horrible human being stay home and cook for your own family who has to deal with you, leave the public alone. The food was nowhere near good enough to deal with the service I had. I can get better food elsewhere. read more

Last Friday I went there to eat Haitian food and i wish that i choose another place. here the story my friends ordered $14.00 dollars plate which we all know should bring a lot, but it turned out that he was given 4 pieces of fried plantains with 4 small pieces of meat that was overly cooked. as for me I ordered there special for $10.00 dollars which was 4 chicken drums a small amount of black rices with 2 pieces of fried plantains. first of all the rice was not cooked and 2 plantain are they kidding me. also when my friend told them that all the food he gets for $14.00 the waitress rolled her eyes and sucked her teeth. REALLY what was that about. never will i step foot in there again. read more

The food is good, just overpriced. Needs improvement on customer service. They keep me coming back for the Haitian soup on Sundays after church. read more

first impressions is everything, i dont wanna walk into a restaurant and see an old man at the counter where people eat food with no shoes or socks on and his feet on top of the counter next to customers food, that really bothered me looking at crusty feet and food on the same surface, then they couldnt understand what I wanted and kept trying to give me something i didnt want, then after waiting for 20 minutes I got my food paid and they didnt have change so they just decided that they were going to give me whatever they felt like giving me, of course they kept my extra money that I over paid but by that time I just wanted to get out of there, then I get home and the food was disgusting, I will never go back there again read more

Why are they still in business? I'm very disappointed at this Haitian place. This place is disgrace so I go there with a couple friends First off we was not even there been for 5 minutes the waitress was already telling us we need to harry up there closing clearly we got there one hour before they closed the waitress was very rude and uneducated ( that's what happens when you hire cheap help) so we sit down mind you its 3 of us waitress come and states are we eating here clearly we all sat at this table now she comes with two dirty menu not sure if they came out the trash bin so i ask can we get a third menu she pays me no mind so i start to talk even louder then say we can share now i placed and order fritay it came with all badly fried green sweet plantains i ask the waitress can i get regular plantains replies rudely that all we have the we order some legume (Vegetable Stew) got some thing different from the menu the worst thing is they !!!!!! CHARGE FOR TOO GO PLATES!!!!! so after you pay for your meal you still have to pay extra to take your own food home wtf is that the place is very disappointing and i really not refer this place to anyone stay away you will me on yelp telling your disappointment :( read more