Eddie did a great job. Responded quickly, talked about what he was doing, friendly, and competitively priced. I will use them for all of out plumbing needs. I would not hesitate to recommend Bonafide Plumbing to anybody needing plumbing work. read more

Had an early morning plumbing emergency (raw sewage spilling through the ceiling from a backed up toilet upstairs). Ed answered his phone at 7:45am and was at our house in Oakland within 20 minutes. Seemed very knowledgable, fixed everything quickly and was really nice to boot! Strongly recommended. read more

Ed from Bonafide came out to fix a leak in my shower that was flooding the laundry room. A little over an hour later, he had: fixed the leak, changed a stuck water filter, improved the gas flow to my whole house, and repaired a garbage disposal. All for a reasonable price. Highly recommended. read more

Edward came over a holiday weekend to fix our water heater! He was professional and provided great advice and insight for when we need to replacement it. We will no doubt use him again! read more

I really like Bonafide. Eddie installed an airgap on the kitchen sink and a new dishwasher that the Home Depot folks couldn't do. My home is quite old, but he was courteous, respectful, and did the job in no time. Bonafide is great at what they do, and I hope to use them in the near future. read more

Well its February 2013, and another good job by Ed. He switched out my old kitchen faucet with a new one and quickly fixed my other toilet. What I like about Ed is that he is a friendly easy going guy who is professional and competent. He's busy so you get his voice mail, but he quickly texts or calls back, makes an appointment, and does the job. In addition, he also switched out one of our toilets with a high water efficient one a few months back. Again a very good job and experience with Ed. read more

FAST, KIND, Affordable! I called Bonafide this afternoon and requested help with a leaking kitchen sink. To my surprise, Ed was out here in just a couple hours. And he came with the part I needed! He swapped out the faulty pipe and was finished in about 10 mintues. What an awesome service. He even fixed a minor problem we had with a fixture, for free, because he said he doesn't like to see leave things working improperly. Now THATS good service. Five stars to Ed. Thanks for getting us up and running for the weekend. read more

This is one of the most professional and honest companies I've ever used. Since I'm renovating my entire house, I've had to deal with a lot of different companies over the last year. When my water heater broke, they were there in a flash and really took the time to understand my concerns. They gave me a fixed price and talked me through the entire process. When they finished, they had even done a few extra things that they didn't charge me for. It was proof that they really care about their name, the level of their service and of course their customer. Since then, I've used them for installations in bathrooms and kitchens and have never once been disappointed. I definitely recommend them!!! read more

Eddie was great, went above and beyond in helping us get our new house set up. Felt like he was completely honest, and genuinely enjoyed the challenge our place posed to him. read more

Much like any other good new Alameda-ian (where hipsters go to breed), I went to Yelp to find a plumber for our kitchen sink. So I tried TA Roberts (first on my little search results). After getting a voice mail, I went to the second entry for Bonafide Plumbing. Talked to Ed (owner and operator) on the first try and he offered to come out that same day. My issue was not that severe (slow running hot water in our sink) so I asked if he could come on the weekend. He agreed and promptly showed up on the time we agreed. Ed is a super nice guy who has been doing this for years. He was also a steamfitter in the Navy on one of the repair ships when the NAS was still open. In any case, I was amazed and very thankful at how well he was able to solve the problem. When I called another problem and explained my situation, they told me that since my house old that I would have to replace my kitchen pipes that were probably galvanized over the years. Ed came in and just started with the faucet and worked his way backwards. After a try or two, he was able to get out all of the galvanization (aka gunk) in about 30 minutes. Now I have a fully functional sink again. In any case, if you are looking for a professional, friendly plumber that isn't looking to charge you an arm or a leg (and is will to allow your 4 year old to "help"), then Ed Asuncion is your man read more

Eddy is an awesome plumber! He can literally fix anything!!! Called him for a toilet clog, etc., etc. and came within 30mins!!! He's very friendly and super funny too! He will let you know exactly what's wrong and how he'll fix it. He also doesn't mind when you ask questions (he loves helping ppl)! He's the best!!! read more

I emailed Ed a couple of days ago after my botched attempt at fixing a toilet that wouldn't stop running on its own. He responded to my email later that evening, and he came out today and completed the job with ease -- installing the replacement hardware that I had purchased and replacing the old bolts and seals. 30 minutes later, I was back in business. Ed was very professional and told me it was good that I at least tried -- next time I will call him instead! read more

Huge thanks to Ed for coming out to fix my clogged kitchen sink on a Friday afternoon. Bonafide Plumbing gets 5 stars for fast, friendly, and fair service. read more

Eddie has been my plumber for the 8 years I have lived in Alameda and I always does a great job. Very professional, reasonably priced and a pleasure to work with. read more

Ed really went above and beyond for me and my client. It was easy to schedule a time for him to come out. He knew who to call to find a part for an ancient toilet so we didn't have to replace the whole thing. When it seemed like perhaps the toilet still had an issue after that part was replaced, he actually came back without my asking and took care of it. He really cares about making sure your problem is fixed! Excellent plumber and all around nice guy! read more

Ed Asuncion did an excellent and timely job with our plumbing issue! Called on a Sunday night and described the plumbing issue. He gave me a quote and scheduled an appointment for the following day (Monday). He showed up earlier than expected (good thing) and diagnosed the issue within 5 mins. He revised his quote to half of the amount as the work was not as invasive as first thought, finished within 30 minutes, and guaranteed his work for 30 days. I will definitely call Ed again for any plumbing related issues we may have in the future and highly recommend him!!! THANKS ED!!! read more

Bonafide Plumbing gets 5 stars from me . As a homeowner I have found it hard to find good service persons. Service persons who are on time and do quality work at a reasonable rate are few. After checking out the Yelp reviews , I decided to give Bonafide a try. Called Ed and he answered right away . Scheduled a service call for later that week . Ed showed up on time and re installed a toilet that had been installed incorrectly , fixxed a leaking faucet in my laundry room and best of all fixxed a leaking water line ( irrigation) at the rear of my house , that I thought would require some digging , with a simple solution . He put a plug in the line leading out from the house. It's all rock and cement back there now , so the line is not needed. All this in about an hour and the final cost was very reasonable. I will recommend Bonafide to my friends. read more

Eddie and Bonafide Plumbing are superb -- we will call him again and again. We were in a total pinch (late on a Sun night) as my husband tried to fix our outdoor sprinkler system. He hit our main water line and Eddie to the rescue. It took him less than 20 min to respond and come over, and within the hour all was fixed. He is honest, good and fair-priced, and deserves nothing but (5) stars!! read more

I had a leaking bathtub. Another plumber came and just sealed the edge of the bathtub, which did nothing. Eddie came and showed he knew the layout of my townhouse. He immediately located the panel in another bedroom that lets him peek at the pipe coming out of the bathtub. He turned on the water to test for the leak and quickly found the leak. Then he got the tools and fixed the leak. Then he confirmed the leak was fixed by looking at the pipe again. Then he took out the remaining old panel that was cut but never taken out, so it would be easier to look into the panel the next time. He did all this in about half an hour. He shows thoroughness and knowledge of the house. The cost, $153, also sounds reasonable. And he seems happy just to make his customer happier. read more

What a find! Bonafide is the BEST! They understand that when you need them it is NOW. Not only is their work EXCELLENT, but they are friendly, helpful, and honestly priced. We will call Ed and Bonafide in the future whenever we have the need of a plumber. read more

Eddie and Stephanie at Bonafide are wonderful! They've always been so responsive, accommodating of last-minute needs, and able to fix just about anything that goes wrong plumbing-wise in our house. Highly recommended! read more

Honest, good rates, reliable. Good guy!

Inspired me to write my first yelp review. First plumber I found in the area who returns calls quickly. 1st time I called, he came over that same day and installed a new garbage disposal at a very reasonable rate. 2nd time, he helped me fix the disposal myself free of charge over the phone. Highly recommended. read more

Eddie at Bonafide saved my day yesterday! I couldn't get my regular plumber to call me back (Eddie is now my regular plumber!); other plumbers' voicemail boxes were full; my handyman couldn't fix my drain, Drano didn't do it and I was fit to be tied. I'm fostering four kittens and have three of my own and after three days and in near desperation with Friday night quickly approaching and the weekend on its heels, I found Eddie on Yelp. His wife ANSWERED the phone! Just talking with her made me feel better, because I had someone to talk to. She said she'd talk with her husband and see if he could squeeze me in. It gets better: At the same time, one of my foster kittens was so sick I had to rush him into my vet's who made special accommodations for him if I could get down there momentarily. Then the phone rang and Eddie was on the way! So, I was changing and getting my kitten ready when Eddie rang my doorbell. I was in my jogging bra and exercise pants (nobody wants to see a 74-year-old woman like this), so I ran down to get the door with excuses about my state of undress. To his credit, he averted his eyes and looked down at the floor. (Note to Eddie's wife: You got a good man!) So Eddie set to work and I left my house to this total stranger, and my foster kittens in his trust (don't open the door!) and dashed to the vet's. When I came back, my drain was fixed and there was a, what I considered, very reasonable bill. I let out some sort of guttural response when I saw it, because for a man and his wife who saved my day, it was a gift! Thanks you guys! You are my new go-to plumbers! Oh, PS, I sort of remember, most likely incorrectly, that Eddie was in Bermuda shorts and flip-flops and would have been on his way to his weekend, were it not for his kindness in coming to my rescue first. read more

Ed has done it again! A few weeks back, I had no hot water for my shower.... Upon checking out our tiny basement, found there was water all over the floor! I called Ed, he had me look around to switch off the water until he could get here. He came as soon as he could because I couldn't figure out how to turn the gas off on the unit. He came over and checked out the situation and then said he could get back tomorrow with a new water heater because this one was "dead and gone"! He came right at the time he said he would, took about three hours to install the new heater and took the old one away with him... ALL at a very reasonable price. Bonafide Plumbing is great! read more

Thumbs up all the way! To accommodate my work schedule, I was offered a very early morning appointment. Eddie called the night before to request photos of the toilets so that he would come prepared with the right parts. He arrived right at the appointment time and finished fixing my two leaky toilets within an hour. I hope I will not have any more plumbing needs in the near future, but it is nice to know that I now have someone reliable and professional to call when I do. read more

For those who don't live in the city of Alameda and have a nonemergency plumbing job, please note this business really doesn't encourage business outside of Alameda. They have a $65 FEE for providing estimates (free if you live in Alameda by the way). So I assume they really aren't interested in developing business outside of Alameda. Good luck with that. read more

Eddie installed a new gas line for our fireplace. Fast, efficient, and very clean. Highly recommend!

I've had Ed come out to work on my house twice. Both times he was professional, timely, fast and efficient. He went above and beyond to get the job done. In order to move a gas line, he had to dig a trench under my house to crawl into. Months later when I called him to see if he wanted to take on another large job, he rolled up his sleeves and did the job right then and there! It's difficult to find a quality plumber sometimes. After my experiences with him, Ed is the only plumber I will ever call. read more

I have used Bonafide at least 5 different times over the past 18 months. Eddie is great - reliable, skilled and cost-conscious. He arrives on time, gets things done, and is always very personable and careful in his work. I plan to keeping using him whenever I have plumbing needs. A quick story to show just how great Ed is at his job: Last year, we started having trouble with the shower/bath downstairs (one in which the shower is above the tub, and a built-in regulator allows you to switch the water from tub to shower). Another plumber came out and looked at the situation, and concluded that we would need to tear out the existing plumbing from the wall and replace it in its entirety. I didn't even ask for an estimate; instead, I found Bonafide on Yelp and asked them to come out. Ed spent some time looking at the problem, and then figured out that the issue was simply that an "O" ring had gotten old and wasn't able to create an adequate seal when we switched to shower mode. All we needed was an 80 cent replacement, and everything works great. So Ed saved us thousands of dollars and a huge headache. I'd recommend Ed and Bonafide to anyone. read more

I would give Edward 6 stars if I could. On the Friday between Christmas and New Year's my hot water heater stopped working. With overnight guests arriving on Monday and a full day of family scheduled that day I was panicked. I called two local plumbers who have done work for me before and left messages. I called a neighbor who recommended Edward at Bonafide. Luckily Edward answered his phone. He was off that day and waiting for a delivery at his home so he could not leave. He knew I was in trouble with guests coming and really wanted to help. He quickly diagnosed the problem asking if it was leaking, how old, etc. He said he could find the part but I would still need a plumber to install it. When I told him I would just call one of those 24 hour hot water heater companies he was concerned that they would want to replace the entire water heater at more than 4 times the cost. Yikes! A few minutes later Edward called back. His delivery was changed and he was going to get the part I needed. Not only that he offered to install it while I was with family so I left the garage door open for him. I came home to a repaired hot water heater, the old part and an invoice for less than the $350 Edward had quoted. I was happy to thank him in person when he stopped by later to pick up a check for the work. He is a very nice, helpful, trustworthy and trusting person who totally saved the day for me! read more

I am going to use bonafide plumbing for all our plumbing needs! They are honest and friendly, when I called, the receptionist was so sweet and professional. Edward was quick and very informative. Alameda is lucky to have Bonafide Plumbing. read more

I almost regret updating this review as the word is already too much out on Ed. This review is different as he didn't even do the work, but you will see why I wrote one and why he is so wonderful. So last month my water heater conked out at my new place and in checking the age of it found out that the water heater warranty expires after 6 years..and the water heater was purchased 6 years and 3 months ago. OF COURSE! Anyways called Ed to see what he can do and his schedule was unfortunately packed (damn you YELP). He did give me a recommendation but that person was busy too. I was hoping to see if any repair could be done as the heater looked in great condition. Anyways the person I called came out right away and started doing everything (measuring, talking about how these things break down, how you can't really fix them, better to replace...) and he quickly gave me a quote and said he could replace the next day. Well wait a minute. Can you check the unit out first (totally ignored my questions was going right for the sale). He proceeded to try, and like with me the pilot light wouldn't come on, but by that time his lack of listening made me not trust him. So we almost had a deal except for the amount of cash I wanted to check one more thing. So as they went on their way i called Ed back and knowing he couldn't do the job timely just wanted to know if I was getting a fair shake. He was very honest, said the price wasn't bad for a new unit but if the heater was in good shape maybe it was a small part that could be replaced. He gave me yet another name and sure enough that guy came out the next day and instead of a new heater it was a $60 part (basically the part the first guy said wasn't worth replacing). With a plumber the most important thing is trust, and there is no one that I trust not to take me to the cleaners more than Ed. He gets the job done right and if he can save me money in the process he will. Now, with that said can some of you go try someone else. You are keeping Ed too busy for when I need him. read more

I called on a Tuesday and Ed came out the next day. I was rushed for time as I bought and already received a 12" rough-in toilet from Amazon.com only to find my old Alameda house bathroom had an 8" rough-in. Amazon gives a short window to return a toilet. I already used most of that time trying to deal with a #1 Yelp plumber who didn't call back after numerous attempts. Ed arrived and checked out my situation and knew right away what needed to be done. I could keep the Toto toilet! He had another appointment that day but we made plans for him to return and complete the work that day. Shortly after that, he called to let me know he wouldn't be able to make it. He said his schedule was packed but said he could get my job done in just a couple days. His staff answered my phone calls, Ed called with his cell and replied to my text messages quick! He was on time and made the job look easy. Being a United States Navy Veteran, Ed has learned a great trade and great work ethics. My first time using him but he seems very fair, honest and a hard worker. He is very familiar with the old homes in Alameda; I found out he did work on my neighbors too. I will call Bonafide whenever plumbing work is to be done. read more

I called early in the morning and left a message. They called back a few hours later and arranged to pick up the garbage disposal I wanted and come and install it that day! Great job and the price was less than I had expected. Great job, done quickly, nice folks. If I ever need a plumber again I will call them for sure. read more

I had a clogged kitchen sink and just had too many dirty dishes to wait through the weekend. I called Ed on a Saturday night at 9pm and he came right out. Fixed my clogged sink and my cold water flow. Pricing was very reasonable. If need a plumber, this is your guy! read more

I had sewage backing up in my basement bathroom and laundry room the day after Christmas. We called Bonafide about 5pm on a Saturday and Ed came right over and took care of the problem at a much lower cost than I feared. Ed was great, and I'd call him again in an instant. read more

I signed up for Yelp just to rate Ed - he was that good. He showed up on a Sunday when no one else was returning calls. When he arrived he was professional, and kept trying different things until he figured out how to unclog our kitchen sink. This was huge as we were in the middle of a Christmas party. His bill was reasonable and I learned that he lives in Alameda. I'll definitely call him again (but hopefully won't have to). Thanks Ed! read more

no show.. the first time... but he called to apologize and promise that it won't happen again. He came the next day to take a look and gave us a quote. Then called again to make sure we wanted to go through with the work. He called making sure our appointment was still ok for us, came, worked hard and let us mail in the check for the work that he did. read more

Ed recently helped us install a new kitchen faucet. He was prompt, courteous, friendly and very competent! He completed the job both quickly and well and we're super happy with the new faucet and have Ed to thank for a seamless installation. Additionally, after he installed the faucet he also provided some advice on a couple of other minor plumbing repairs we were looking to complete. We'll definitely be using Ed again in the future for any of our plumbing needs! read more