I've used Oakland Rooter and Plumbing now twice. It is hard to put into few words how impressed I…read morewas with their work. Professional, well equipped, friendly, but most importantly problem solvers. Look at these photos of the sewer lateral cleanout, and this big chunk of grass they found in it! I didn't even know I had a cleanout, the previous owner had it buried and there was no cap on it. The guys at Oakland Rooter found it and fixed it!

I called Oakland Rooter and Plumbing last minute midday Saturday because the bathtub at my property…read morewasn't draining. We had another company's plumber snake the bathtub, but unfortunately, it didn't solve the problem. Oakland Rooter and Plumbing was immediately able to get someone out to the property within just a few hours. Eddie came out, assessed the issue, and recommended snaking the bathtub again. Within an hour, he was able to clear a hairball from the pipe and get the bathtub draining properly again! We were initially worried that there might be a broken pipe, so we were very relieved that Eddie was able to resolve the issue so quickly. Huge thank you to Eddie and Oakland Rooter and Plumbing! I really appreciated the clear communication, quick response, availability on such short notice, and professionalism. We will definitely be reaching out again for future plumbing services!

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

Isaiah was a great help. He did a wonderful job and took care of all my needs. He cleaned…read moreeverything after he was done. He and cool supervisor where great his name was John tan M. I'd call on them in future.

Jazz was first responsible for fixing our broken dishwasher. The professionalism and education…read moregiven freely to me during the process really stood out. They hit another home run when Isaiah and Monty were assigned to a plumbing issue at my house. It was a hectic week to start, topped off with a backed up toilet that started to overflow. After I turned off the toilet and used a plunger and some elbow grease to fight back the overflow, I knew I needed a professional opinion. Turns out, Jazz not only fixed a huge backup of sewage, fixing the immediate issue; they did it with such professionalism that I was really impressed. Monty and Isaiah were a great team. Special shout out to their non-pushy approach. I really appreciated the speed, efficiency, professionalism and honesty that these associates demonstrated. The folks on the phone, such as Mario and Adrian/AJ, are also fantastic and really made the process easy end-to-end. Well done, Jazz. That was excellent overall value and the highest-quality service I could ever ask for.

We used this company in July of 2026 and they were great. We had been smelling a slight gas smell…read morein our garage for a number of months. The smell was not consistent. It only occurred when the weather was hot. Basically, only summer afternoons. We had PG&E come out repeatedly and they could not find the source. We spoke with plumbers and other heater repair companies. All of them told us that it was not our heater; that we were wrong about the inconsistency of the smell. That gas leaks are only consistent and would not happen only when it was hot. We were told that we must be wrong. We felt like we were going crazy. Until we called Bay Area Water Heaters and Dave came out (with a whole crew). He took the time to inspect our heater and said yes, this slight gas smell on hot days is something he had heard of. It was likely due to an old valve within the control panel. He walked us through our options but ultimately suggested replacing the entire heater. His team was able to do the job right then and there and at a reasonable rate. It was completed within the hour. And sure enough, no more gas smell in our garage. Dave and his team were amazing and incredibly professional. We will be using this company again.

The owner, Chris, showed a complete inability to control his emotions and yelled at me over the…read morephone during a routine customer service call. I had scheduled a service appointment and needed to cancel. I understand that cancellations impact a schedule, so I remained completely calm and polite throughout the conversation and paid their full cancellation fee immediately without hesitation or dispute. Despite complying with their policy right away, the owner became hostile. He lost his temper, raised his voice, and berated me for how much the cancellation hurt his business. A cancellation fee is meant to cover lost time--it is not a license to yell at and lecture paying customers who are speaking respectfully. Handling ordinary business interactions with this level of aggression and emotional volatility is completely unacceptable. I would strongly advise against dealing with an owner who treats customers this way.

I sent a request on a Sunday about a toilet that had slowed to a crawl. Cristóbal Paredes got back…read moreto me within minutes, and Wilson was at my door and finished the job within three hours -- on a Sunday afternoon, when most plumbing companies around here won't book anything outside a weekday appointment. The old angle stop behind the toilet turned freely but was clearly calcified internally. Wilson replaced it with a proper quarter-turn ball valve and swapped the fill valve as well. Fill time and pressure are back to normal. Two things stood out beyond the work itself. First, I had already bought some of the parts, and Wilson took them right off the estimate without my having to ask. Second, my Kohler has a canister-style flush valve, and instead of upselling me on the seal, he showed me how to replace it myself -- which part to order, how to get the canister out, what to watch for. That's a repair he could easily have billed me for. Fast, honest, clean work, and genuinely generous with his knowledge. If you need a plumber who won't pad the bill -- and who actually shows up on a weekend -- call Master Plumbing Solutions.

Wilson from Master plumbing solution was excellent! He was on time, professional and got the job…read moredone quick for a very fair price! I highly recommend them if you have plumbing needs!

They were timely and very polite, very transparent in what my options were and flexible. They…read morelistened to what I wanted from the project and delivered a satisfactory result. I will absolutely be using them again when I plan on renovating my bathroom.

His first visit was fantastic as they discovered the issue with the leak in the showerhead that was…read moreshooting up to the ceiling and save me a lot of money digging into the sheet rock. They did not charge me for one hour or $400 (extraordinary fair), however the second job was replacing a garbage disposal and I was surprised that I had to pay extra for the sink fitting to be replaced for $425 total. That being said, I asked them to open the stuck watermain valve that I haven't touched for 25 years and he miraculous got it loosened and operable again that's something that needs to be every year to prevent this from happening which can prevent a flood so that I'm very grateful and it's worth every penny. Love these guys. They are so prompt and neat and courteous. Also, they are Hispanic immigrants which I always find the most competent workers I've ever to hire. Thank you very much!

Todd is amazing! My mom had a dual kitchen sink with pipes that corroded. After sending some…read morephotos, Todd was able to make a quick visit and arrived at our home with all the parts/tools needed to help solve the problem. Todd worked really efficiently and was very respectful of our home. Mom does not speak English, but Todd was very friendly and made sure to show her how to use the newly installed sink drains. Todd has been a local on Alameda and offers top notch service. I highly recommend him if you need any plumbing work done!

I highly recommend Todd for plumbing. He has helped us twice when we had floods in the house. He…read morewas very prompt in responding and prompt showing up. I was so appreciative of his help. The first time was a pipe under the sink that busted and it flooded the kitchen and it was going into the living room. He helped to repair the broken pipe. The second time was a few weeks ago when a part connected to our water heater blew up. It was spraying water everywhere and again part of the downstairs flooded. Not only did he respond to my message that I left quickly! And I also left a text just to be sure. He called back and walked me through some safety protocols to make sure everything was turned off like the gas. Then came by the next day! He is very honest and does not try to upsell. He could've easily sold me a whole new water heater installation because it's been in the home already now for 18 years!, but he decided that we could just try changing the one part that had rusted and began spewing water everywhere. It was crazy. I was in so much distress, but was so encouraged by his honest helpfulness. It ended up being cheaper than I had anticipated. Because I had checked in with Costco and Home Depot for a full replacement. But if I would've went that route, I would've spent thousands of dollars. It feels so good to know that there's an honest skilled plumber in our community you're not only does excellent work but cares about people. We learned the hard way: check your water heaters regularly.

I had an issue with my sink and a leak that was happening. …read more They were fast to respond. Their estimate was reasonable. Communication was good.

These guys are great! A few weeks ago I had a different plumber from Rooter Hero come to unclog a…read moresink, and after a significant time, he was unable to do it and said my pipes were closed up and I needed to replace my drain pipes. I wanted a second opinion so I called Alameda Rooter - Ygnacio was skeptical and said he can send someone out, and if they can't clear the clog, he wouldn't charge me. The plumber came same day, pointed out where the other plumber likely failed, and fixed my clog! I can't believe I almost spent a bajillion dollars to replace my pipes when it was due to an error by the previous plumber. Alameda Rooter is much more thorough and love their guarantee that they don't charge if they can't solve the problem.

Abraham arrived promptly and fixed a leaky faucet at a very reasonable price. He was knowledgeable…read morein his domain and pointed out other things wrt plumbing in the basement that could use some improvements. Communication was clear and respectful. I highly recommend Abraham's services for your plumbing needs.

I contacted them because I needed my toilet reseated. They showed up about an hour after I called…read moreand had things completed right away. Fast and efficient service at a reasonable price.

Jim and Sal came in like determined detectives who don't give up until the mystery is solved…read more We had heard the sound of dripping water inside a wall cavity and noticed paint bubbling on the wall a few days earlier. Other plumbers we called suggested cutting the wall open in large sections, but Jim said they would inspect first and find the source of the leak. They paid attention to both the big picture and the smallest details, climbing into and crawling around our attic until they figured out exactly what had happened. They explained their findings clearly and documented everything thoroughly. Jim also took the time to answer my questions about water heaters and provided some genuinely helpful information. It's special to meet professionals like Jim and Sal, who have the curiosity and perseverance to get to the bottom of things instead of jumping straight to the most invasive solution. I know that the next time I need a plumber, I'll call Jim.

If you are in the Alameda/ Oakland area, Jim of UleakIFix Plumbing should be your first call for…read moreyour plumbing problems. I had a damp tile floor in the bathroom, and wasn't sure the source. Jim helped me troubleshoot it over the phone. I found out it was a leak involving the toilet tank. Jim came over in an hour and fixed it for a fair price. Problem solved. ULeakIFix Plumbing is the same as "Smart Rooter & Plumbing." Thank you for a job well done. Great customer service.