Love my hair! Had a full head of hi-lights from Charlene the owner. She was quick and very…read morereasonably priced. It looks so natural and bright. I'll never go anywhere else.

I visited naturally nails upon referral of a friend, who accompanied me during my appt with…read moreBernadetta. I got what seemed to be a basic pedicure which was fine. My gel manicure, however, was a different story. To start, she pushed my cuticles back and clipped them while dry, which was uncomfortable. She clipped the skin on my pinky finger to the point where it started dripping blood. I offered to hold pressure but she she apologized and that she's take care of it. She then sprayed it with quick dry spray and put glue on it, then moved on. After filing and painting the rest of my nails the blood had spread into the polish on the finger. She then had to remove it and repaint. As you can see in the picture I left with crusted blood that lasted about four days before fully coming off. At the end, she filed the excess gel from the skin around the nail. When doing this she had now filed my right thumb nail so short that it was very painful and raw at the nailbed. I told her it was very sensitive, she apologized and had me go wash my own hands in the bathroom with an exfoliating gel. I did not receive any lotion or hand massage. I paid $80 for this pedicure/gel manicure and regretfully gave her a 20% tip, feeling awkward and pressured as she watched what tip amount I chose after I swiped my credit card. Although she was nice during the service it did not deserve a 20% tip. I walked out of the salon with my friend and found that my thumbs nail bed was now slightly bleeding. Not much, but it shouldn't at all! My pinky and thumb were so painful! Not to mention risk for infection. I showed my friend that came with me. She agreed that I should call Bernadetta and talk to her about the situation. We thought because Bernadetta seemed nice that she would help rectify the situation somehow. She refused to give me any type of partial refund, but offered a free polish change, which I am not interested in. She also asked me to send pictures of the nails which you see here. I sent them to her on Instagram. The next day my friend went back for her own appt and Bernadetta apparently addressed this issue with her, and then sent me this DM in response. She sent this DM two days later while I was on vacation, (which she knew about). This whole situation made me very uncomfortable and frustrated, and I honestly felt harassed by the message she sent me. Basically a $96 nail nightmare.

You have not experienced a manicure unless you have been to Naturally Nails. I have been seeing…read moreJess for a while now and she is beyond incredible. I think the prices are quite fair for what she does and she does her job VERY WELL. I have never gotten so many compliments on my nails! She is so sweet and talented. I feel comfortable going in to get my nails done, whereas at other nail salons, I did not feel this way. Everyone is very sweet and welcoming and the atmosphere is very nice. I would suggest making your appointment about a month in advance as she books up extremely fast!

I'm in love with my nails and highly recommend Liz! She worked with my busy mom schedule and was…read moreable to fit me perfectly! Very clean and chill vibe inside the salon! Beautiful inside and the nail work is amazing and I was like a little girl with excitement after my nails were done! My kids loved my nails and I will be coming back!

Very jarring weird experience walking in as the staff is just not professional. Can't believe…read morethey've stayed in business. Appointment only btw

Requested long, VERY subtle layers (1-2 inches max). Showed 5 reference photos. I have been afraid…read moreto ask for layers ever since my hair dresser butchered them when I was 10 years old, and after a cut here, there are 6+ INCH CHUNKS of my hair gone, and it is choppy and uneven. The two sides of my hair do not even match, and I could've done this by myself much better. Never coming back.

I've been going to total image since 2011 when I was a URI student. To this day I live in Fall…read moreRiver and still make the hour long commute to go there. I won't let anyone touch my hair besides Brenda! Brenda is amazing she is so genuine and does an amazing job with hair! Her prices are great as well! If you are in the area total image is worth going to!!!

Ruined my nails. The 'helpful' man that steps in when the ladies are busy used a coarse file to…read morescratch the surface of the gel on my nails, in the process to remove the old gel, and managed to scrape into my nails not just the gel. I had a manicure here in very early February '26 and now, mid April, I'm still dealing with splitting and breaking nails. Probably another six months before the damage has grown out and in the meantime- no polish until then. VERY DISAPPOINTED.

People are nice, but it is definitely no-frills. No added amenity like other salons. No warm towel,…read moremassage of lower leg with pedicure, no hand rub with manicure. These are the nice touches that keep patrons coming back.

The staff was friendly and the prices were reasonable…read more My significant issue was with a woman who was getting a pedicure and was talking on her cell phone with speakerphone on the entire duration. I, along with others there (I am sure), would have appreciated it if she had been asked to switch off the speakerphone. It was not the most relaxing experience.

Love it! Great dip nails. And I always get chrome. So shiny and lasts three weeks. I'll be backread more

I'm from out of state. Had my hair cut here by Mallory like 3 years ago. It was simply the best…read morehaircut I've ever had. Just went back today and got another perfect cut. If only she wasn't two and a half hours away., Everyone is pleasant and courteous. The place is clean. The price is good. I'd go back every time if it was closer.

My kids were in for a haircut and this Person did their hair…read more The first words said to me where that that's were way too rough. Pulling hair cutting them with the buzz cut. And with scissors. She even Dropped a comb on my kid and said, thank god it wasn't the scizzors. Horrible! The worst hair cut ever. My kid even was about to cry.

Ok! Always willing to give a second chance. A friend recommended Stellar and claimed it was the…read morebest pedicure around. We went for my daughter's birthday with her little girls and everyone was pleased with the special attention they received! MUCH better than the last time I went! The leg massage was great, my toes look fantastic, and can't beat the neck massage at the end. The joint was jumping on this Friday in early summer so be sure to make an appointment!

If ZERO stars was an option, that would have been my preference over a one star…read more The tech was in such a hurry, she burned my nail while using an electric file and then proceeded to be intentionally rough becauce it pissed her off that I brought it to her attention. No apology. Just a bunch of unwarranted unproffesionalism. Hands down the worst pedicure and customer service I have EVER recieved in a nail salon. What a waste of time and money!!!