SO RUDE! i wasn't allowed to get a drink because of the rude young man. what's the point of having…read morea store he yelled at me for doing nothing, you can't yell at a customer!

This place is generally pretty good. The only thing that really differentiates the experience at a…read more711 is the people who run it. The older guy doesn't have much to say, but he's cool, but the real gem of this place is the sweet lady who runs it during the day. She's always got a smile for me and has made things right when they've gone wrong. Without her this is a 3 star location.

We were on our way to our destination and stopped by this market. Very clean, organized and the…read moreperson at the counter was extremely friendly. We need bags of ice and beer before the night end. Good lit place.

This is my new go to store since Broadway down the street has gone down hill since new ownership…read more It would be cool to see Easy Stop add a deli in the future. Highly recommend if you are visiting Sonoma.

What a nice surprise! We stopped here for a quick bite to eat in between wine tastings and it hit…read morethe spot! Yes you can get gas, interior is very on theme with lots of nice local brews and menu is pretty straight to the point. Their fryer was down but the burger itself was really good--grilled onions, gooey cheese, and a nice smashed patty. Service was friendly and fast, couldn't ask for much else, pretty solid spot.

Does not honor posted hours, after driving out from Berkeley. An hour before closing time he had…read moredoor locked, he was inside, told him I from out of town and first visit, I asked him to honor posted store hours as I wanted to purchase albums, his response "piss off". Not worth the travel, as store hours are at a whimsy.

Raul is the best, always knows what i want, friendly, kind, efficient. The store is clean easy to…read morewalk through, employees are wesome, environment safe and well lit. The food is always good, could never complain about doughnuts!

Unbelievably rude customer service combined with zero Covid concerns…read more I was the only person in the store when entering at 1:15 pm on January 14, 2021 to buy a lottery ticket. A young employee was sweeping the floor at a distance from me and proceeded to slowly sweep (snails pace) towards me backing me up almost to the door. I told him to stop as I was trying to keep 6 feet apart. He then rudely said, "well then wait outside". The music was playing so loud I could barely hear myself talk. Now here's the sad part....... When I win the lottery this store will get a payout for selling the winning ticket. I guess I'll buy the store and staff it with people that have a clue as to what customer service is all about. Negative stars should be available when posting reviews. STAY AWAY FROM THIS STORE!

This is about the PHARMACY. I went there for a covid booster and they had a choice of…read moremanufacturers and walk in service. But avoid lunch time. There is a little wait, but all the other health services in town have given up on vaccines. I had an absolutely fabulous experience with Judy, the pharmacist. Being phobic about shots, I know who is good and who is still learning. She was the best.

Just experienced a very rude Safeway employees' lack of service and bad attitude - by a sandwich…read moremaker named Angel. I had been waiting next in line for a few minutes to be served, as another employee was helping a person just ahead of me. I was waiting partiently - approximately 10 minutes to be served next. A young man approached the counter, looked at me in line, then looked the other way - down the delicatessan area-l, and asked a man that had just walked up to the counter if he needed anything. I immediately spoke up and mentioned to the gentleman that I had been waiting for a while to be served. The young man pointed at the customer he had just talked to and said to me "I'm helping him now". I immediately stated, I had been waiting for a while and that he should have first asked "Whom was next in line". The young man shook his head, closed hos eyes, and started laughing and continued to help the other person. Of course, as It so happened, Angel's supervisor was nearby and I immediately explained to him what had happened. He had an amused smirk on his face and said nothing. I ince again explained in detail what had just occurred and it seemed that he was not taking my complaint seriously either. I work hard all day, like everybody else, and expect at least some common courtesy when dealing with a situation like this. I am not happy at all with the service "Not provided today". In looking at the previous revoews on Yelp it seems that this Safeway has had many complaints that probably are not being resolved through corporate or by immediate remediation and training. I highly recommend that more training be given to those who do not respect customers nor have the presence of mind to read a situation and handle situations like this more professionally. Please take the extra effort to go to a different grocery store as you may also be left holding the short end of the stick...

I may have to wait I. Line sometimes, but everyone seems very efficient. I get my vacations there…read moretoo, saves me a trip to the doctor.

Actual shopping experience here is fine, parking is easy, but they FORCE you to use the self…read morecheckout. I have been here and on several occasions got in line to wait for help at the counter and the employee made me go to the self checkout each time instead of just helping me. Those machines give me a lot of anxiety and I leave the store feeling stressed out. The checkout process at this CVS is why I don't like to shop here.

There is a reason why this place has won best sandwich in Sonoma for the last ten years…read more We are tourists, we came here TWICE for lunch but I wouldn't have minded if we also came for breakfast and dinner hahahaha. You go all the way back to the deli, grab a paper and pen and fill out the sheet on how you want your sandwich. Then place it on the counter and they stick it in line. Sandwiches take a few minutes especially if you want it hot or toasted. If you want a burrito or some special not on the paper, just announce it to them and they'll make a paper and put it in line. They put a ton of meat of the sandwiches. We were very pleased. I went with the cucumber which was 0.50 extra so my sandwich was $15.99. My husband got the pesto which is also an extra charge. They forgot the pesto but we took the sandwich to go, so we didn't realize that. The next time we got lunch, I had the burrito and it needed salsa or hot sauce. Luckily, we ate outside in the covered seating area and I was able to go back in to get hot sauce AND the pesto sauce they forgot a second time. What is it about the pesto that they forget? They offered to remake the sando but I said no just gimme a side. Apparently there is hot sauce by the microwave FYI. The store has all kinds of drinks and snacks. We grabbed two small bags of chips. They also have premade meals for lunch dinner and even breakfast. Everything looked so good. If I lived there, I would shop all the time. They have a butcher shop as well. There is a small bathroom around the back for customers. And a sink in the covered eating area to wash your hands. Parking is along the street or their little lot. Check this place out. It's not fancy. But is sure is good.

A great place for lunch or snack on the way between Sonoma County and Napa!…read moreIt offers A WIDE VARIETY of items! It is a market, beer & wine grocer, deli, candy counter, and Convienence Store all in one! Helpful and friendly staff. Super wide variety of drinks and chips. Excellent quality sandwiches! Wide variety of hot and cold sandwiches. Reasonably priced. Convienent location. Great ambiance!

Closed-but no details why??? The 24 hour sign is blackened out and yellow tape closes off the…read moreparking lot. Wonder why it's closed?

Let's take a moment to think of the usual customer service we get at an average gas station. Now…read morehalf that quality... And half it again. That's what you get here. Wow. Beyond words. Word of advice to their staff/managers. Building code and OSHA require that there are a certian amount of restrooms for staff... if you happen to manage a gas station of a main highway with no city area for at least a 30min drive... you might wanna have that restroom open to the public to avoid accidents on your floor... poor kid...

It's been a long time was in the area needed a few things stopped in here. Terrible customer…read moreservice. This is the Shell on Broadway in Sonoma. They also run a repair shop, same business there was nobody in the store. But the young girl with glasses at the register was more interested in continuing her stupid conversation about Taco Bell and guacamole then helping ring me up so I can be on my way. I was in a hurry. I had to cut her off and she still kept her stupid conversation going with the other employee that work there. I'm not coming back here again.

This little Shell Station in my neighborhood has everything I need - excellent customer service,…read moretoo, with a very friendly staff. I always go here for fill-ups and quick snacks!

Was looking for the closest gas station and Yelp brought me here and it turned out to be a Valero…read more Gas is gas...no so harm no foul. I like that they have a tap chip reader and I did not have to swipe my card. I wish all gas stations had this.