As soon as we walked in everyone was friendly. We were offered to sit anywhere. The server who helped us gave recommendations as we asked about items. All dishes were good size portions. I had the Stone pot Bi bim bob. Large quality vegetables with shrimp a great recommendation. My wife truly enjoyed the Korean spicy beef soup, needing to take 3/4 of the order with us. Tonkotsu with pork and salmon skin salad were also a hit. read more

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Good good, service too, atmosphere good. Price outrageous Double San Francisco Why? read more

The lunch portion of the Chicken Bento was ok.. do not mistake this Bonsai to be anything like Medford Bonsai.. Medford is much better & portions are larger for the same price..wait staff..new & learning.. read more

I loved this place 7 years ago, so came back to visit. Food still tastes mostly good really. BUT... some really weird/bad things on this specific visit. some of it restaurant policies and some of it a server who seemed inexperienced. RESTAURANT OWNER: Please take the time to train your servers. I'm sure they're nice and mean well, but perhaps this review might point out some holes in the training? For diners: please read #3 and 4 especially if you want to have a better meal! 1. the waitress brought a hot plate of yakisoba noodles, but didn't warn anyone that the metal plate was searing hot. The waitress couldn't quite reach the back corner of the table, and basically, one of our adults who tried to help her by receiving the plate had his thumb burned. no broken skin, but a pretty bad blister. 2. as a result of the hot plate burning the adult guest, the plate hit the table and miso soup poured all over a six year old guest. the waitress seemed new-ish so she wasn't quite sure what to do. we had to ask the waitress for more napkins to get the soup off of the girl's shirt, pants. it was even pooled in her crocs. as one can imagine, children are not happy to have that amount of soup dumped on them. AND while we cleaned up, we actually had to call the waitress back to request a replacement miso soup. the waitress did seem flustered, but it really felt like no replacement soup would be offered otherwise. 3. the rice with every dish (except sushi) is purple pink with beans. maybe this is just me, but my personal feeling is the default bento rice should be white. this is something that should be made explicit in the menu and also by the server. when the food arrived, two of our faces fell-- as we were looking forward to white rice. i asked her if we could have had white rice, and she seemed to skirt around it and said "yep, it's that way here." i asked for white, but was told i would not get it. 4. four guests ordered a four rolls for their dinners. one for each guest. as someone else commented in an another review, each guest's order did not come in a separate plate (4 plates for 4 orders of rolls). they came randomly consolidated onto two plates. NOPE, not correct. we had to rearrange and separate the sushi onto side dishes--kinda messy and definitely awkward. i think it's reasonable to have one order per plate? big picture summary: it's kind of unbelievable that a guest can have his finger burned, soup can spill all over a young girl, and the restaurant come off as not caring. training could help here. read more

We stopped here on our way back to california but the food took long--- and on top of that, who serves 2 sushi rolls on one plate without request????? This was a negative for me as my mother in law and husband didnt sit at the same table and they are the ones who ordered the rolls. Ps. At least our server was generous. They should fire the sushi chefs. The tall one didnt seem to enjoy his job anyway. read more

I'm a rare Door Dash customer but beware if using the service from this establishment. It appeared that they threw scraps of leftover meat--that defined gristly, sinewy--into the Bulgogi Beef order making it a nightmare of a dish. Thankfully, our dog was happy to accommodate. read more

OMG, delicious! And presentation was beautiful completely with colorful orchid on my sushi plate. Friendly staff and view of hills was a bonu read more

Went here a year ago and last week. Very unassuming. The Bento Boxes are outstanding. Well worth a visit. Pleasant interior, some exterior tables, friendly service, great value. read more

I happen to be fond of the bento boxes. The chicken teriyaki is my favorite and I also receive a sampling of dumplings and A few other things. It is nice to go in and just relax knowing you food is coming and it is going to be great! read more

I tried to come here for lunch by myself on a Saturday, very hungry. Don't make that mistake! I ordered a bento box because I figured it would be quickest. There's no miso soup or any kind of appetizer that comes with that order. I waited for 40 minutes and my food still wasn't ready. The Restaurant wasn't busy. I paid my bill in advance and tipped too much given what to transpire. There were people who came in after me, sat down, ordered, Got their food, ate, paid their bill and left before I was given my food. Finally, I asked for me food to go cause I couldn't stand being there anymore. The wait staff was mildly apologetic, but offered no reasonable explanation as to why I was forced to wait so long. I asked them if they were prioritizing called in orders or what, but the kitchen and the staff had nothing to say and didn't really even apologize. And it's overpriced. Support other establishments. read more

This place is a pretty solid 2 or 3 stars. We are locals and live very close. We have given Bonsai a chance to be great a few times over the years and they just never hit the mark. Our kid was sick and just really wanted some miso soup and that's pretty hard to screw up so we just went over to Bonsai to get her some. My husband and I were hungry so we decided to go ahead and order a roll each. We waited for a bit and the nice girl at the register realized she made a mistake on our order and payment. She did fix it and she was apologetic. However there was pretty noticeable tension between the chefs and waitstaff. The sushi. Im convinced they PRE make most of the rolls and simply add the toppings and sauces to order. The roll and the toppings were two very different temps and we sat and watched them try to discreetly pull them pre-made rolls from giant fridges in the waiting area. 99% of the rolls have Kani Krab filler as it is cheap and yes filling but they're still charging nearly $20 a roll. We likely won't ever be back. There's far better options for sushi in Ashland. The girl at register was doing her best. The other staff looked like they wanted to be literally anywhere else. Its just Meh. read more

The food here was amazing! I came with my friend and we were seated and brought waters right away. They brought out appetizers, rolls and entrees out as they were ready, which I really like (I am a hungry gal all the time). Everyone from the waitresses to the sushi chefs were incredibly friendly (service is super important to me). We got an Alaskan roll, double double roll, and a sunset roll and they were all so pretty and delicious. We got edamame and cheese wontons for appetizers that were both really good and my friend got soup which I didn't ask about, but she devoured it so I'm assuming 10/10. (Sorry the picture is chaotic. I wasn't planning on making a review, but I was having a really nice experience and became inspired late in the game). read more

Bonsai Teriyaki - Double Double Roll, sunset roll, Alaskan roll, edamame, cheese wontons - Japanese Near Me - Ashland, Oregon

Food is good enough taste but my seafood udon had a nasty looking shrimp in and then my salmon roll had bones in it! Normally I would never waste the energy to write a review even if it was bad but ... Fake wasabi, and plastic containers also suck. Not goin back read more

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Driving through Ashland and stumbled on this . Pleasant servers . Ample parking. We ordered the lunch bento boxes and it was more then enough food . The chicken teriyaki was good but the beef was more like a Chinese stir fry. It was not teriyaki and the bill actually said we ordered bulgogi beef !!!. Enjoyed the two gyoso. Rice was a little dry . Would still recommend this place . read more

Bonsai Teriyaki - Beef Teriyaki Bento Box - Japanese Near Me - Ashland, Oregon

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Just moved to the area in November...and we're really excited about having a solid and affordable spot like this! Feels like an old time diner -- which made it feel fun and cozy. Really good and friendly service too. read more

I've been here quite a few times for casual meals, which were satisfactory most times. However, I've gotten quite a few messed up orders. I enjoy this place enough to have taken my visiting family over the past weekend after a long drive, and needless to say, we are all so disappointed from the experience. Restaurant was packed initially, then everyone seemed to cash out at the same time. We were one of three tables left in the restaurant on a Friday night, and the only POC customers. We were told to choose a table, then a server [literally] dropped a stack of menus on our table without acknowledging any of us. She came back to take our orders: edamame, baked mussels, a chicken bento, the Mt. Ashland roll, the baked salmon roll, the TNT roll, and a steak. The steak came out long before the rest, even preceding the appetizers. It was wonderful, but the rest of the dining experience sadly outweighs the positive. Mussels were okay, a bit fishy. Chicken bento is a go-to. Nice as usual. The baked salmon roll came, but the two other rolls were nowhere to be found. These were all brought out by a different server. Our initial server asked if we were ready for boxes and the check, and we stated that we haven't even received our full order. The table next to us (seated after) received their sushi long before the two rolls we were awaiting, and we were told by another server, about 20 minutes later, that our rolls were given to them by mistake & that they're remaking the TNT roll. We did not receive the Mt. Ashland roll. The other person in our group just ended up nibbling off of everyone else's plates and we all left dissatisfied. We were not checked on at all, water was never refilled, no apology was given for the mistake. Servers were rude and unprofessional, but seemed to check on the other, whiter, tables kindly. Take your money and tips elsewhere. read more

I thought the food here was straight average, albeit overpriced. Ramen for $22? C'mon son. But the service was very subpar. Our server basically ignored us for 30 minutes and then was VERY sarcastic when we finally got our sushi and asked her what rolls were what. She literally rolled her eyes. read more

Pretty good overall experience if you are looking for sushi that is both made in a timely manner while still being pretty tasty. They have a decent but not huge array of options to chose from when it comes to your meal, meal size, and drinks. The staff is usually pretty efficient and quite nice to interact with. There are a few downsides here though. Being a small restaurant they don't have much in the way of indoor seating and it can get rather cramped inside during the evening/early night time. I also found their spicier sushi options to be a bit underwhelming when it came to how spicy they were on their own. Good experience on the whole though. read more

There is a long list of Sushi plus Saki on the menu but that is not all they serve. There are Ramen and rice options as well

i've been eating here for a couple of years, really really good food, the people there are extremely welcoming and nice, and the overall atmosphere is great. they're really nice for kids as well, and i love it here so much overall. me and my boyfriend come here an unhealthy amount and it's really nice to go there :) read more

A comfortable neighborhood Japanese bistro restaurant that serves good Asian standards in a clean, pleasant in-door, out-door atmosphere. The staff is helpful, efficient and pleasant. Nice selection of beers. Wide selections of Japanese rolls. My favorite dish is the Bi Bim Bop served in stone bowl. Prices are competitive. Give it a try! read more

I used order take out here frequently as an SOU student, and I recently applied for a job as a dishwasher. That was a mistake. Now I'm guilted into writing this yelp review as a potential warning. Here area few bullet-points of my experience: Working in small, cramped workspace conditions, the lack of consideration for employees and their belongings, no preliminary discussion of pay, scheduling, etc., the assumption to exert oneself at a potentially exploitative pay rate while working in an already susceptible work environment at the behest of the owner--made that much worse by poor health and safety standards for employees. I was hoping this particular type of hiring practice didn't exist in such an obvious place, but it does. And it definitely hits a bit different considering the current circumstances. Fuck Bonsai read more

Bonsai Teriyaki - Japanese Near Me - Ashland, Oregon

What a dissatisfying meal. They acted like they had never heard of gluten free. Everyone was befuddled at the idea of it. I ended up simply getting sashimi. When it came out I verified that it was all gluten free. The server shrugged and said that it should be. Ten minutes later I asked if the roe was gluten free. After checking with the kitchen they couldn't say that it was. What a waste of $100 and a meal! read more

My folks and I have been eating here for years. My Pops and I love the Volcano Roll and Spanish Roll. Great steak and Bento Boxes also.

Delicious food, garden salad is the best salad in southern Oregon. Salmon bento is always perfectly cooked, the salmon is so good you can eat it without any teriyaki sauce. Since it has gluten you can still order and enjoy it without the sauce if you have celiac. Friendly staff. One star off because it is quite expensive for the location. The building is old, the booths are kinda gross and sitting outside is awkward with car's parking so close to your table that you get a cloud of exhaust. read more

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If you say you're open 'til 9pm and I arrive at 8:45 to see the lights on and door open, I don't expect to be told you're closed. I had to drive in to town to place the order because you wouldn't answer your phone. If you have so much business you can turn customers away, good for you. But don't complain about Covid and ask locals to support you. read more

This place has consistently fresh flavorful sushi. The servers are young, but they are good. My husband is a retired Alaska fisherman and he's very picky about the fish he eats and he thinks his place is great. read more

It was ok. I had the miso ramen and the lava roll. The soup had a bit of a fishy taste to it so I didn't eat it and it went in the garbage disposal. (Had my order to go) The lava roll tasted fresh and had a decent flavor, but I have definitely had way better sushi and miso ramen. The best part of the experience was the customer service was great as far as waiting for a to go order. read more

Ordered Mongolian Beef, miso soup, and pot stickers via DoorDash. The beef was a gross grey in color--it obviously hadn't been seared well, if at all, in the wok. The sauce was a gloppy, gross mess that seemed like a badly made Thanksgiving gravy out of a can. One of the worst dishes I've had anywhere in a long, long time. The miso soup was bland and completely forgettable. The pot stickers were passable--fair at best. read more

For the second time out of three visits, Bonsai told me they didn't want to take my to go order, although they were open. Too busy apparently, and they'd sold out of everything. Hmm.... Everything. Sure. I don't get it. Are you making so much money you don't care? Do you just have lazy staff? Does the owner have any understanding of what's going on? I have no idea, but there's something wrong with this place. Maybe you can survive off the passing I5 customers, but when you're turning away locals, don't expect any support during the hard times. Did Covid teach you nothing? Locals matter. read more

I ordered a chicken teriyaki that says 10.50 right on their menu. Then when I get there, they tried to charge me $18 for it and said that's not their menu. Even though I showed them it's their menu whatever lost my business. read more

Stopped by for lunch on my way home from WA. Great price and the food was amazing! I had the Bulgogi lunch special! Thank you for the great service and lunch! read more

I just witnessed such rudeness by the younger of the 2 Asian chefs. A woman in her 50s came in with her at least 80 year old mother and she asked the chef a question and he told her, " Every time you come in you ask the same question. He said this 3 times! Then when she walked out they were talking about that customer for 5 minutes. I've been in 3 times in the last 2 weeks and it seems I witness an extreme lack of gratitude from the staff, no smiles, no hellos, no thank you's. Very abrupt "service" None of this directed at me directly, just what I've observed in their interactions with other guests. I think they don't deserve my business. I'll go elsewhere. read more

The service at this place is terrible every time. It's the kind of service you get when a restaurant hires college students, doesn't train them, and no one supervises them. The food is fine, not spectacular for what you pay, and you wonder why you just paid $60 for a basic dinner (for 2) with bad service. read more

-Good sized portions for the price. -Has quite a variety of Japanese and Korean dishes; something for everyone. -EXCELLENT table service; very attentive (kept water glasses filled). -Accurate menu descriptions; what you read is what you get placed in front of you. I'd most definitely visit again! read more

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I love the sushi here. That's the overwhelming positive that brings me back. The negatives are I find the inside dinning room cramped and the booths uncomfortable. In drastic need of a renovation with the "bar" seats unusable because they use that space for storage (making for a strange and cluttered ambiance). I also discourages single patrons. I do also find it frustrating that they stop taking orders 30 mins before closing. If the restaurant is open, they should serve you, if you want it to close 30 mins sooner, just post the new time instead of turning people away when they are clearly there well before closing. read more

Food and service are always consistent and great. Wide variety on the menu for those who love sushi/sashimi and for those that don't. Very clean and although it might seem that the entrée prices are a little high, the portions are huge and most will leave with enough to have another meal of the leftovers. read more

As far as the quality to price goes this is the best place in Ashland. The food is good, the fish is pretty fresh and the portions are good. If I had anything negative to say it would be that I wish they would bump the quality of their sushi rice up a notch. But I'm a sushi connoisseur so most people probably don't notice. The atmosphere is friendly and fun. The sushi chefs throw candy to people as they enter and exit. Bring a sweater as it tends to be a little chilly inside. Update: A year later and I still think this is the best bang for your buck for sushi in Ashland! I keep coming back! Update: I keep coming back for more! This is definitely the best place for sushi in Ashland! One of the sushi chefs made a mistake on my order and I was given a complementary order of seared salmon belly as an apology. Omg!! It blew my socks off!!! You gotta try it!! I love this place! read more

Bonsai Teriyaki - Seared salmon belly! To die for!! - Japanese Near Me - Ashland, Oregon

We've been eating at Bonsai Teriyaki for over 20 years. The food is still amazing! You won't be disappointed.

This place is not good. The sushi is literally dry and tasteless... if your absolutely hungry don't go here because you will be disappointed read more

Bonsai Teriyaki - . Shrimp Nigiri . Spicy Scallop Roll . California Roll - Japanese Near Me - Ashland, Oregon