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    Boost Mobile

    3.7 (3 reviews)
    Closed 10:00 am - 8:00 pm

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    5 years ago

    Helpful 1
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    6 years ago

    Nahomi is a good employee keep her he gives you great assistance keep a smile on her face

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    6 years ago

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    Verizon

    Verizon

    (17 reviews)

    $$

    I haven't been to this Verizon before but I have met an employee from here! He was working at the…read morePlano store and was juggling so many tasks at once. I was impressed with his patience and tolerance when rude customers approached him with questions. My phone took a long time to back up which was my fault because I went over a year without backing up my iCloud. Isaiah was the one to help me and keep me entertained for the hours I spent in the store. I appreciated all of his help and was impressed with his customer service. He was very personal and very honest. This man deserves a raise!!!!

    I went in for a new phone on a Sunday 1/2 hour before closing time. Zac greeted me with a smile and…read moregreat attitude. Zac was so helpful and made sure I got what I wanted. The phone had to be ordered, which was not a problem. He explained the whole process and when it would be delivered to the store. I also got home Internet and Zac was great with explaining how to set it up and if I wasn't happy in 30 days, I could return it and gave me toll-free number to work with for the return. Unfortunately, the whole time I was, there was longer than the store was open, but Zac had no problem staying late and helping me. He is truly a treasure at that store, and I would go nowhere else. I picked up my phone on Thursday when it was delivered. And of course because of work did not get there till right before closing. Again, Zac, stayed late to help transfer everything from my old phone to my new phone. He never once tried to hurry me on because it was after hours and he wanted to go. thanks Zac for everything. You are the best!!!

    T-Mobile

    T-Mobile

    (3 reviews)

    If I could do a negative star review for this store and T-mobile as a whole I most certainly would…read more I went in here to buy a new iphone for myself and bought one for my son as well. I was assured that I did not have to change my phone service to receive the back to school promo for my sons phone. I asked multiple times to be sure and was assured that I would automatically get this phone for $99. Well of course I got the 1st bill and I did not receive the credit. I went into the store and he actually did own up to it and assured me it was now taken care of. I get my next bill and of course it still wasn't taken care of. I called the 800 and was told there was no record of it being handled. I then called again to speak to a manager and he tells me "well that's just too bad because I didn't witness the conversation and neither one of my encounters was documented and he would not fix it. I will NEVER do business with this company again. I will pay off these phones and get as far away from T-mobile as possible. Thank God I did not go in this coming weekend and get the 3 new phones that I was planning on buying. They lost a lot of money for having such horrible customer service. Clearly they do not care at all about their customers or holding their employees accountable for what they tell customers. I had a horrible experience at another store 2 years ago and decided to give this store a shot. I sure wish I didn't. Obviously they are all the same.

    One of the best customer service I experienced in a while. The representative new exactly what was…read morethe issue with my phone and they helped me understand the problem and how to fix it if I needed it at a later time. I couldn't be more happy with the representative that helped me.

    Boost Mobile - mobilephones - Updated June 2026

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