Had a great conversation with my "account manager" that goes by Andrew Oliver. Not sure what…read morehappened but he looked into a situation where an AT&T representative told me a different price than what was actually done. I haven't heard from Andrew since. Call date: February 24 I didn't want to bombard him with calls/text but it now March 14 and I haven't heard a word.

Worst customer service. They are bunch of liars and will try to take as much money as possible. The…read morealso make your trade it so much difficult.

Went in to get my iPod touch 5th generation's battery replaced. All the buttons were working when I…read morebrought it in on Monday, March 23rd. When I picked it up on Wednesday, March 25th they gave it back to me with the battery replaced but the home button no longer working. Then the technician that worked on it tried telling me and his coworker that it wasn't working when I brought it in which is a complete bs. Then, they tried telling me that it was broken due to the inflamed battery which makes no sense since it was fully functional when I brought it in on Monday. Would never go to them again horrible experience.

Took my iPhone there to replace the shattered screen. I called the other repair shops and Mobile…read moreMagic Repair gave me the best price! They also gave me the best and fast service! I got my phone fixed in less than 30mins! Highly recommend this shop !

The commercials sound great. $100 a month for four lines but they neglect to tell you the tax is…read moregoing to cost you about $25 plus with all them other fees. once you get your bill it's never what it's supposed to be. I have to call in every month to get Bill adjustments. this doesn't make sense. they want you to be on autopay so they can just charge you all kind of extra money. my question is if you don't call in where does all this extra money go?

Switch from AT&T to T-Mobile, pick up was quick , I had trouble porting number over and Jaime G…read moretook the time to help port it over and waited patiently over 30mins to set both my parents Apple devices up. Thank you Jaime G!

if i could give them 0 stars i would. no. just absolutely no. the owner is rude and does not listen…read moreto you and is EXTREMELY sarcastic. he's not just like that with his customers but his employees as well. only cares about money and not the concern that his customers have. tricked me into buying a new phone when i just went in there for a question. never gave me a receipt. 2 hours later i returned the phone because how uncomfortable the situation was. next day switched to verizon.

LISA is amazing! Ask for her! She is so knowledgeable about any questions you have for Metro and T…read moreMobile. Always the latest and greatest phones and deals here. She's awesome! Thank you LISA!

I really hate businesses that make their own hours. The store hrs posted say they open at 10:00am…read more Even on their website. It's 10:20 and still not open this has happened too many times here. Maybe you should change your hrs.

I had a great experience with iPhix. My laptop screen was completely damaged and needed to be…read morereplaced, and they fixed it quickly and professionally. The new screen looks perfect--just like a brand new laptop. The staff was knowledgeable, honest, and kept me updated throughout the process, which I really appreciated. What impressed me even more is that they don't just work on laptops--they also repair phones and other devices. It's nice to know there's a reliable place that can handle multiple types of repairs. If you need a screen replacement or any type of phone or laptop repair, I definitely recommend iPhix. Great service, fair pricing, and fast turnaround. I'll definitely be coming back if I ever need another repair!

Called to get a price for an iPhone 14 Pro Max battery replacement, and the guy I spoke with was…read moresuper helpful. He gave me a quote, set up an appointment, and told me it would take about 20 minutes. When I got to the store, the same guy helped me again--great customer service. The battery replacement was done in the time promised, and he also took care of an issue I was having with my charging port. I'd definitely recommend this business.

I fix my several phones and laptop for years. Everytime…read morerepair was done fast. Price is reasonable.

Yelp reviews were 100% correct. Great, fast, professional service. Philip is a very nice guy and…read moreI'm glad we brought my dad's phone to him. My dad thought his phone would never work again. Phillip fixed it in a couple of hours. Thank you!

AMAZING CUSTOMER SERVICE!! I was in and out in about 10 minutes and they were kind, attentive, and…read morehelpful. So grateful. My mom's iPhone had been glitching like crazy and it's been perfect ever since. Thank you guys for helping us!! 10/10!!!! I'll be coming back and recommending it to my family as well. Great service.

They were respectful and helpful over the phone…read more I came in the first time with a device that needed fixing. They fixed it but when I got home I noticed a part that was broken that wasn't broken before and the screen was white. The second time, I came in with an iphone repair. I noticed I couldn't power off the phone so I went back to fix it and then the buttons weren't working. Obviously, it's not the first time I had to come back to fix a problem. It's very inconvenient when I come for one problem and have to come back for another. Edit: I noticed they charged me extra when using my card. 1 dollar extra which is crazy.

Great customer service Nelson is very knowledgeable on his…read morewireless carriers Definitely recommend this place

Came here yesterday to get a new phone and they had some great deals on phones, cases and screen…read moreprotectors. The employee working, a young man was super informative and helpful. He took the time to explain all the features each phone had to offer. Excellent customer service I will come back here for my future wireless needs based on customer service alone.