Quick service Quick turnaround time…read more Affordable price I would highly recommend this place if you need anything repaired or serviced electronically.

Great customer service!…read more I brought my Xbox Series X in to have it repaired. It was having overheating issues and needed thermal paste replaced, which seems to have solved the issues and it's running a lot smoother.

Great service and great customer service from Gaby And Brittney!!! Switch over from metro, got 2…read morefree phones and I'm paying only $80!!! For unlimited talk text and data!!! The service is great in all areas that I travel can't get any better then this!!!

Got my phone fixed the same day and in a very quick and timely manner, the price was also excellent…read moreas well, ill be back

My mother went to Sandy's to use the payment center service. They took the money but never paid the…read morebills she brought.

Fast service and great pricing…read more My IPhone screen had completely stopped working but luckily Cracked Screens was open at 8:30 AM. When I got there, I was welcomed by the owner of the business, Luis Santos. Luis was very knowledgeable and his exceptional customer service made the entire experience extremely easy and fast. He was able to diagnosed the problem and provided a reasonable quote on the spot. After agreeing to move forward with the repair, the team there immediately started working on my phone and had everything completed in under an hour. To summarize, service was FAST and EASY, customer service was phenomenal, and pricing was great. Cracked Screens is a place I'd feel confident recommending to others and if I ever need another repair in the future then I'll definitely be coming here.

Was recommended this place from a Verizon store employee in an alternative to the Apple Store…read morereplacing my screen. They were available and super friendly. Took exactly how long they said it would and everything looked great. However, my phone isn't the same. Backlight is either super bright or too dark. The color contrast isn't the way it was before, and while they said that might happen, I wasn't expecting it to be that big of a difference. So if you're looking to get your screen fixed for around $200 instead of $375ish this is your place but just know it won't be exactly the same.

I had a gaming PC that was having some issues, it was overheating and shutting down, giving me…read moreweird errors, I invested alot into this PC so for it to have these problems was a big deal to me. I dropped it off and they diagnosed it, it took some time but as eager as i was to get it back, i knew this kind of thing couldn't be rushed.

I brought my wife's laptop in about two weeks ago to get the mousepad fixed, our dog jumped on it…read moreand it no longer functions properly. Upon bringing it in, Roger charged me 160$ for a "motherboard level repair". I accepted it hoping that it would cover the entire job or at least most of it after repairs. Now about 3 days ago I had not heard anything from them yet so I call and they can't even recall that I brought it in to begin with. After I gave Roger all of my info that tied me to the laptop, he says he will call me back and never does. The next day I show up and he tells me it is completely taken apart and he is trying to determine what part it needs to be repaired and how much more it will cost for me. He promised to give me all the info I need by the next day. The day after that I call and he texts me back rather than answering the phone. After telling him who I am he no longer responds to my message. Today I picked up my laptop extremely unsatisfied with my experience here. To pay 160 dollars up front for my laptop to sit around and be forgotten is unacceptable. The customer service and lack thereof on Roger's part is also unacceptable. I will never bring another electronic here again and I would highly recommend that nobody else does either. I'm also fairly certain they never touched my laptop to begin with. None of the screws have any signs of being touched and the information he gave me seemed like he was making it up.

Gloria gave excellent costumer service highly recomend coming here she helped me with all my iPhone…read moreneeds fast and easy to change over to a new carrier .

If I could give this place 0 stars, I would. I walk in and I'm there for 5 minutes and I got a…read morecockroach climbing up my fucking leg!! Then I see another crawl under a filing cabinet! Disgusting. Might as well advertise the place as an insect museum.

Super helpful! Last minute phone repair and still helped through communication and kindness. My…read morescreen was fixed in a instant they have the best prices lake Elsinore can offer:)

Daryl is AWESOME, he really goes above and beyond to fix your stuff!!! We've gone to his shop a…read morefew times now and he's always been helpful.

I opened a business account with Verizon Communications at this store on November 30 after being…read morequoted a plan that was supposed to be around $160 per month for four lines. Based on what we were told in the store, we switched from T-Mobile and upgraded our devices. Unfortunately, the experience since then has been extremely frustrating. Our monthly bill should be around $167 (confirmed later by a Verizon billing representative), yet our first three bills were approximately $340, $340, and $370. That's hundreds of dollars in overcharges. To make matters worse: * Insurance was added to our account without our authorization * The $1,200 promotional credit that was promised when we signed up was applied in a way that simply covered inflated bills rather than fixing the billing error * We've spent three months trying to get this corrected The reps who assisted us, Juan and Amani, have repeatedly told us to "wait another billing cycle," but have not provided any actual resolution. We've visited the store multiple times and called customer service, and each time we're told to wait again. At this point: * We have been overcharged hundreds of dollars * We have a reference number for the issue * We have filed a complaint with the Federal Communications Commission because the issue remains unresolved On top of the billing issues, the cell service itself has been disappointing compared to what we had previously, which makes this situation even more frustrating. After three months of trying to resolve this, we are requesting a full correction and refund of the overcharges. If this is not resolved soon, we will be cancelling the account. If you're considering opening a business account here, I strongly recommend getting every detail in writing and watching your bills very closely.

The service was good. Get there when they open and there shouldn't be a wait. The nice service lady…read moredidn't even charge use for helping us set a phone up because we ran into an issue trying to do it at home. I think that was really cool since Ive been to other stores over the years where they say they have to charge a $10 fee or something like that. It was over all a good experience.

Today I went in for a screen protector. The staff member could not help me at all, and I ended up…read morehaving to call the customer support and they even agreed with me that it was weird. The staff was not more helpful in guiding me to get a new screen protector. Save your time and energy and just go to a different store or do it online.

well. Im sorry to say this i have been with att since I got a phone, my family has been for 20+…read moreyears and i have never met a worker so terrible. There was a staff member who kept checking in and being kind, helpful, friendly. Then there is dylan, he could not act any more unwelcoming. He seemed tired, aloof, uninterested, short, and a bit rude honestly. I can get past not knowing how to do everything and being new but this was past that. Consistently checking his phone and not communicating at all the process or progress of the service we had come in for. Safe to say I'll only go to the att in la habra.

Halloween stuff is already out!!!!!!!!!!…read more Shreeeeeak! So excited! **She does the Thriller dance** I love Halloween and all the spooky things! I was pleasantly surprised to see Halloween stuff out already! And of course, I bought it all LOL well not all, but a good amount of it. I couldn't resist!! Value is there too. The Halloween stuff was cheap. Can't beat that value. Variety was there. Service was fine at checkout. Win for this gothy girl!

The store itself is beautiful, clean and lots of staff, however the service is horrible!…read more There are two checkouts open and plenty of self checkouts, but the air fryer I had in my cart had some security tag on it so I had to go through the regular checkout line, there was a problem with the customer in front of me and the other checkout line there was a problem there too! Instead of somebody else to open up and check us out, they have three employees standing around, trying to solve the problem or just observe what was going on, extremely frustrating! Managers need to train your associates! This could have been so smooth and simple if there weren't so many associates standing around the one coupon problem, or whatever was going on with both lines ! We left our cart and you lost a $200 sale because Costco would never! One associate didn't even know how to use the conveyor belt! View the cameras, this happened at 10am May 12.. ridiculous!