Kevin C. at Best Buy provided one of the best customer service experiences I've had in a long time…read more From the moment I walked in, he was friendly, professional, and incredibly knowledgeable. He took the time to answer all of my questions, explained my options without any pressure, and helped me find exactly what I needed at the best value. What really stood out was his patience and genuine willingness to help. It's clear that Kevin cares about his customers and takes pride in making sure they leave happy. Thanks to his excellent service, my shopping experience was smooth, stress-free, and enjoyable. If you're visiting Best Buy, I highly recommend asking for Kevin C. He's a true asset to the team, and I'll definitely be coming back because of the outstanding service he provided. Five stars!

Located in the 'Countryside Marketplace' on Haun and Newport near TJ Maxx with plenty of parking…read more The store was fully stocked and organized, with a dedicated "Geek Squad" counter. You'll find a wide range of electronics, from kitchen appliances to computers and tablets, plus small sections for toys and vinyl records. We visited during the evening hours of Black Friday. Despite being busy and initially difficult to find help, the staff at the door were friendly and welcoming. We were fortunate to be assisted by Daniel, who was extremely helpful and patient. He answered all our questions efficiently, making our TV purchase an easy one. Overall, we had a good experience here.

If you are lucky, sometimes there will be random Halloween/ horror things throughout the store lol…read more I'm always on the hunt for Halloween stuff- yes, year round lol This last visit, I found some Halloween stuffed animals. Cool! That made me happy lol I also grabbed a pair of pajamas. Make sure you look at the clearance sections. You can find some good deals/ great value. Service was good. Employees are nice.

The store itself is beautiful, clean and lots of staff, however the service is horrible!…read more There are two checkouts open and plenty of self checkouts, but the air fryer I had in my cart had some security tag on it so I had to go through the regular checkout line, there was a problem with the customer in front of me and the other checkout line there was a problem there too! Instead of somebody else to open up and check us out, they have three employees standing around, trying to solve the problem or just observe what was going on, extremely frustrating! Managers need to train your associates! This could have been so smooth and simple if there weren't so many associates standing around the one coupon problem, or whatever was going on with both lines ! We left our cart and you lost a $200 sale because Costco would never! One associate didn't even know how to use the conveyor belt! View the cameras, this happened at 10am May 12.. ridiculous!

Old style customer service. I didn't know such places still exist. Almost makes you want your TV to…read morebreak down.

Good, honest people. Saved me a bunch of time and money. TV replacements are never easy.read more

We had the pleasure of meeting two amazing employees. Wendy was the sales representative. That's we…read moreoriginally mart, see. I had a great personality, helpful, and product knowledge. We also had the pleasure of meeting Chase, one of the leadership managers. He was very professional powerful and friendly. We will definitely recommend friends, family and colleagues to this Best Buy. We had a great customer experience. Sincerely, Eltony and Carrie W

We purchased a big screen TY and were given a delivery date. The day arrived and we had heard…read morenothing. After making 3 different phone calls we were told that our delivery date had been pushed one week. This is very bad business. We will be cancelling the order. I do not recommend this business.

not very honest, but what do you expect from any salesman. Just know that you are not going to pay…read morewhat you think your going to pay.

All I can say is wow, stay clear of this place, I went here for a tv they had i sale the salesman'…read moresaid I do t have it in stock I should have come 2 days ago to purchase it, I said it right here and he tried to bait and switch me to another tv, the tv he tried to switch me to was a refurbished tv and didn't have the stand, he said if I wanted the stand for the tv it would be extra, then he said my uncle owns the businesses and if I wanted a better price he could call him, felt like he was a used car salesman Stay away!!!

Excellent customer service fixed my phone so quickly. Was referred by Verizon nearby. Honest…read morereasonable pricing.

Horrible! Do not take your phone here. They took my phone for over a month, charged me $70 to do…read morenothing then forgot about me. Just toss your phone in a lake, at least you will, save yourself $70..