Walked in and three salespeople were working with customers, with two customers waiting. I went to…read morejust look at the iPhones where another salesperson was working with a customer. I stood behind her for a moment, as they were blocking the whole display. She turned and looked at me as she was finishing her sale but pushing a screen protector on the customer who had said he didn't want it. She never bothered to address me (like a greeting or something) or even move slightly so I could look at the phones on the display. This is almost average junk service anywhere you go now, sadly. I left within five minutes. I won't be back. I'll probably just order online. These storefronts are a waste of company money.

Went in to upgrade my phone as we are very happy with the network and coverage, which is…read moreexcellent. Two young women working there in a totally empty store -- no greeting, unprofessional, incorrect grammar. They couldn't have appeared less interested in me or my business. Didn't show us phones or explain differences just asked what I was interested in. Only tried to get me to change my phone plan stating that I had an old holdover plan from Sprint. Apparently wasn't interested in selling me a $1,000 phone. Asked what another plan could possibly do for me as we have 3 lines, 3 phones and unlimited service. She responded nothing, just better promotions when you want to upgrade. Walked out and purchased on-line.

Switched from Tmobile where I had a horrible customer service experience went to Verizon where…read moreDevon went above and beyond! I can't even explain the level of customer service, he was polite, welcomed me with a smile, provided me with options and educated me on the different devices to choose from. Helped me seamlessly transfer to Verizon. Thank you so much Devon and the general manger I believe at the Venice location for staying late and actually wanting to help me!!

My phone suddenly stopped making calls. I pulled into this store and the young lady behind the…read morecounter quickly troubleshot the problem which turned out to be the SIM card. She replaced it and I was in my way within 15 minutes. Excellent service!

This is the location next to Publix and Panera in Venice Village Shoppes. They're great, always…read moresolving my problems quickly. The employees seem to enjoy working there while expertise and attitude make all the difference in the world. Thanks

Terrible service. Manager wouldn't even come out of the back to speak with me. Just the go-between…read moreminion running back and forth. Wouldn't even bother to look at the updated protection policy information which covers my issue which multiple other T-Mobile stores have had no problem complying with. 1 star is too many.

Terrible and alof. They really do not care much for you or your service but only want to sell NEW…read moreservice to people and phones. Bad news. I had to leave and finally did all I needed in my truck by calling myself.

Thank you to the gentleman who is helping my Mother (who's 90) with her flip phone setup. I made…read morethe appt online for her. She ca to say they won't see me. They said they do not make appts. On your website there is a selection that says make an appointment. I told her to go back in. She did and some girl kept telling her NO. Then a nice man frim the back said I'll help you if you can wait a few minutes. Thank you - It's not an easy task to help the helpless who are Seniors. Let's talk to this chick about customer service and take a look at your website!!!!!

called because bill for internet serviceonly was increased from $80 to $90/month. Only use for…read moreemail, searching and ordering. Not only no help to reduce price but was directed to a higher price of $110/mo. Check out other carriers. Comcast was $44/mo

If I could give 0 stars I would. Everything about dealing with Frontier was a headache! From the…read morepeople coming to your door weekly to sign up. To the installation where installer wanted to mount a permanent box in the middle of the living room wall! To being over charged by Frontier, with very spotty service. Cancelled after two horrible months. Charged for a third month after disconnecting and hit two month later with an early termination fee that I was never informed about until I wanted to cancel. They just took all of it out of my account when in three times after I cancel to get money! NEVER AGAIN!

Great service. In and out in 20 minutes with a new phone screen. My son picked up a couple…read moresquishmellows from the thrift items.

Had a bad incident with my iPhone 8 while dining out and trying to get a picture taken at a local…read morerestaurant where the device was dropped and the screen shattered. Took my iPhone to I-Fix-A-Phone to have it repaired. Ben was superb. Got my iPhone looking brand new. And as protection got a new case for my iPhone there at the store to prevent incidents like this happening again. Very grateful and thankful for the service.

I brought my MacBook in after a juice spill. Max was very helpful and knowledgeable. He checked it…read moreand let me know that the spill was minor and didn't cause any damage. He was honest and didn't overcharge. Grateful that it wasn't more serious. Highly recommend the business!

I brought an iphone with a shattered screen in. They told me it would be fixed in 30 minutes. It…read morewas actually ready in 14 minutes. The salesman was very friendly. I highly recommend this company.

Brought in my Motorola Atrix - a phone rated the EASIEST SMARTPHONE to repair - for a glass…read morereplacement around 4 PM. The screen was cracked but the digitizer was working fine...all they had to do was replace the glass. At about 5:30 I went to pick it up, because I knew they were closing soon and hadn't called me. They told me it wasn't ready yet, which I found strange (coz it shouldn't have taken more than an hour) but I said ok and sat down to wait. A few minutes later they came out and told me that the phone couldn't be repaired that day and that I'd have to come back tomorrow. i said no way, and asked them to put the phone back together. They did, but it no longer functioned, although it did boot. I asked them why, since it had worked when I brought it in. They told me that they had had to cut the cable when they took the glass off -which was an error on their part. I asked them who owned the company so I could file a complaint and they refused to tell me. They also refused to give me their names, and as soon as we walked out, they locked the door behind us even though it was at least 15 minutes before their official closing time. I brought my phone down to UBreakIFix in Fort Myers the next day, and got it fixed for $99 + tax - this place was gong to charge me $125 + tax. So I savfed some money, but most importantly, my phone worked,. STAY AWAY FROM THIS PLACE --- if they can't handle a glass replacement on an Atrix, I wouldn't trust them to fix anything.

A really good place to go for iPad repair and trouble shooting. Review is of my experience when my…read more2-year old iPad wouldn't connect to charge. Venice, Florida should be aware of this. iPads and iPhones are expensive and so I'd rather try to repair than replace with new.

I needed a new screen for my IPhone 14 with cracks in the surface so I could turn it in for an…read moreupgrade. I'd heard about Harrison and the good reviews he'd obtained on Yelp. He certainly lived up to his very good reviews. He's very personable and knowledgeable. No fancy digs, no hypo or upselling. He set a reasonable expectation for next morning service. It was great! While I hope not to ruin the new screen I'd go back to him in a heart beat!!!

Needed new batteries for my fob for my car. It took them 1 minute to set me up. Great service!read more

The store closes at 7pm. I got there at 6:35 pm and the lights were out and the door is locked. I…read moredrove out of my way to get there. The time right now is 6:48 pm