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    Boost Mobile Premier

    3.0 (2 reviews)
    Closed 10:00 am - 8:00 pm

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    4 years ago

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    Century Link

    Century Link

    (11 reviews)

    So we asked for Centurylink internet service to a home we just bought from a man whose wife had…read morepassed away here. The seller had stated that he had turned off service a long time ago and there was no current service. The modem he had left did not show any connection. Upon calling the company, they said there was no service account here and we started the new account process. They gave me a connection date and I started receiving texts using my name and number to authorize T&C's etc. I was texted that it was being installed on the day we were told, the company sent me a new modem, and the modem started working! Slow as @&)(; but due to our location we had been warned that beforehand, ok whatever. 3 weeks later the service goes off and my profile suddenly says essentially "installation on hold." What? Multiple calls to numbers requiring excessive phone message trees revealed them having no record of the account being started back a month ago in my name or the original install date texted to me. The order # was the same one so it's not like they thought it was two different orders. They were telling me it could be months before they could install it. We had to spend a lot of time escalating to get it in gear to get turned on again sooner than later. I had returned the new leased modem originally when the old modem I owned and the new modem they sent had no difference in service, before I realized there was an issue with the install. I can only shudder when I anticipate having to argue why I am getting the lease bill as they have no record of receiving the modem back.

    Do not use for internet service. Because you will not have it more than you do. I blame myself…read morebecause I didn't jump this ship along time ago. I am however now close personal friends with people from India. They know me so well after years of conversations that I'm welcome to visit anytime. The is the poorest excuse ( should be their middle name) for a business that I have ever seen. Don't do it!!! Even their own technician told us to give up and which provider to use. How about that???

    Boost Mobile Premier - mobilephones - Updated June 2026

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