This review is for the Liberty Ave location in Bloomfield…read more It's currently July 2025 and in December 2024, I dropped off an old pixel 6 of mine because the battery expanded in my hot car. I was told they'd look at it and let me know next steps. I was told I'd need to leave a deposit and I'd hear back. I received a call the next day, wherein a voicemail was left letting me know they'd have to order a battery and it'd arrive in 5-7 days. I never heard back. A few weeks later, I called for an update and was told that they couldn't find my phone but could see the work order and that they'd call me back. No one called me back. I called a month later and was told the same thing and that I'd get a call back. Nope. No call. Oh, by the way, when I "paid a deposit", I was actually signed up for a subscription for Asurion Home that I wasn't made aware of. I cancelled it, but not before I was charged. I visited the store today, as it's clear no one cared to call me back. The manager let me know they likely recycled it after 3 months. He said someone would have called to let me know. Spoiler: no one called me. I, however, did call at the 3 month mark and no one said a word to me outside of letting me know they'd have to keep searching and would call me back. And even though someone said they could see my work order when I called, today I was told there was no work order. I really don't know what to think. Was it deleted to cover tracks when they couldn't find my phone? Did one of them steal my phone and delete the work order? I mean, wtf is happening? From my perspective on the outside, I have to assume the employees either have a min amount of people they need to subscribe to Asurion Home, or there is some sort of credit they receive (it looks like I'm not the only one this has happened to) and the person who I spoke with did so without telling me. Regarding my phone, the manager says it was probably recycled after 3 months and that he couldn't help me. He said to call corporate (which I just did. They asked for the work order#, but that was apparently misplaced along with my phone). His recycled-at-3-months argument is nonsense as well, as my phone went missing after a few weeks. I needed the data on the phone and planned to do a data transfer (per the employee), so I didn't need the phone. It was a phone that wasn't in use. But now the data is gone, along with my phone. This really blows for me. I'm pretty upset and I feel like I won't be helped. So yeah, don't go here unless you're interested in a surprise subscription to Asurion Home and being out the cost of a phone.

EVERYTHING COULD IMPROVE!! Charged me for a $200 battery that was in warranty and should have…read morebeen free. Battery "lost" in shipment from Dell. Now I have to pay. One month in repair at Cranberry Township store and they will not provide documentation to prove they even ordered the battery from Dell and a tracking number to show it was lost. "Against corporate policy to do so." Take your electronics elsewhere! This company uses sham tactics!!!!!! Spoke to Corporate at Asurion and believe it or not they offered me a $25 check to settle this $200 issue!!!!! Told them they could do BETTER. Said I could have just picked up my computer and sent it to Dell myself to settle but how the hell do you do that if you have no proof of Ubreakifix's order for replacement battery under warranty and a tracking number to prove it was lost in shipment??!!! All which "corporate" says is not permitted under their "policy" worse yet they try to upsell me on an Asurion maintenance plan!!!!! No on your life! RUN DONT WALK!

My husband ordered me a wireless charger for my birthday. It arrived several days before my…read morebirthday, so he didn't open it right away. At my birthday dinner we opened it and discovered the following three things: 1. It was a lemon and does not work. Not a big surprise as it is a cheap, made in China knock-off, which they glued some wood to. 2. The way it is constructed, it will not hold your phone unless it is out of the case. This is not something they mention on their website. 3. Their return policy is a dense page of things they will not cover. Including any defects discovered after it has been more than two days since you picked up the order. Even if you somehow end up being eligible, they want you to pay to ship the product back to them, and they will not refund shipping costs. I hope this review helps someone else not make the same mistake.

I have the iPhone 6 charging case. The charging part works great, but the case does little to…read morenothing to protect your phone. The bumper cracked in multiple places, and broke off in under a month. Thinking that maybe I was too rough with the case, I purchased a replacement bumper (The fact that they even sell a replacement bumper should have been a red flag). The new bumper cracked and broke in several places in less than 2 weeks. I contacted customer service and they immediately refused a return or refund of any kind, and pointed me to the return policy on the website (which is outrageous). Now I'm out $80+ and only have half of phone case. Looking back now, its suspicious that every review they have is 5 stars. I wouldn't be surprised if they regularly take down negative reviews. Do not spend your money on this product!!

here is iphone repair 、sevice very well、the phone looks like new 、they also…read more sell screen protective and iPhone case

From the owner: our do phone repair 、and case for sale.we fix…read more iPhone6-1phone15

Jamie is a really remarkable man. Think of all of the legendary things people assume about people…read morefrom Pitttsburgh; hard working, honest, pride in service, truly compassionate. That's this guy. Even if I'm on the other side of the continent, if I have a Boost question, I'm bothering Jamie. Here's what makes him so special. I strongly suspect that we hold very different political views. And I tend to wear mine on my sleeve, for better or worse. This guy has always treated me and my family with professionalism, respect, and kindness. Water what you want to grow. I highly recommend this business.

Boost Mobile is a scam do not by anything from this store I paid my phone bill and my phone service…read moreis not restored. The company is a scam there have been maintenance issues on the website and the app for a whole week please save your time and money and they will give you a number that doesn't even work!

The guy who runs the store is by far the worst proprietor and a constant lier. Complaining to…read morecorporate does nothing, they take my money and fail to deliver service. He lied to me to get me to upgrade my service and then did not deliver on his promises. He states he will call me back and doesn't, he told me he was busy with a customer and when I asked if I was also a customer and shouldn't he deal with me he just ignored my question.