Great service all around. I've had my teen crack his phone, fixed. He's had water damage and also…read morewas fixed. Some repairs have been done there on the spot as some needed more time but done by next day. I keep going back for the service. Highly recommend.

Got my phone screen fixed by sammuel 10/10 experience !!! he fixed my screen under 10 minutesread more

my wife and i went into the Norwalk T-Mobile location on Rosecrans and Pioneer this past Saturday…read moreto upgrade our 2 phones. there were other customers in the store already but we were greeted within a minute of our arrival and within another minute we were placed into the electronic queue. luckily we didn't have to wait more than 10 minutes before Nate -the manager- was able to start assisting us. Nate was friendly and professional and walked us through the different plans available. we already knew the devices we wanted so that part was easy. About halfway through the process, Nate handed us off to Jose. he was also professional and friendly and asked good questions to help us along the process. the longest part was the data transfer; but that's inevitable. the store was clean and tidy, and there were plenty of places to sit while we waited. overall it was a 5 star experience and if you need any T-Mobile products or services and are near the Norwalk area, you should come in and see Nate and Jose and the rest of the crew at the Norwalk store.

Kept sending me back and forth to ATT and back here just to transfer over service from ATT to T…read moreMobile. Passive aggressive attitude. Lazy. Not helpful. Not considerate.

I've gotten three phones from these people. And had the charging port repaired a couple of times,…read moretoo. Just excellent service, fast, knowledgable and at a great price. Obviously, I've had lots of experience with them, so I know what I'm talking about. Great reliable place if you have an IPhone.

The gentleman is very professional and fast. He only takes cash so be prepared to pay in cash. He…read morefixes iPhones and iPads too

They up sale you things that you don't want and lie about not having an item in stock so you can…read morebuy a higher ticket item and then sold me a home internet device with a fraudulent address and the device is not useable in my area and then charged me twice to activate the device and then never put the SIM card in the device they don't take accountability just constantly calling the customer a liar instead of saying I'm sorry how can we fix this avoid this metro store take your business and money elsewhere and don't bother speaking to the district manager because she's as helpful as the employee who lied in the first place.

This the third time I've been here during business hours, and the door is locked, nobody in storeread more

I like going to this place. Mike is very nice and friendly, and always smiling. He also jokes…read morearound and that's most important. I also got a lifetime warranty for my screen protector for the best price ever. I will definitely recommend this location.

This place was fast and affordable! My first place quote was over $110 and Xeng charged $75 and had…read moremy phone done in less than 2 hours. I am so glad I found this little spot in Bellflower. I highly recommend! I just don't highly recommended streaming a baseball game without protection on your device.

T-Mobil located near by Norwalk area Coworkers are really…read morefriendly And they're explain really nice

Martin and Aldo were very helpful and knowledgeable in helping me navigate a transfer of…read moreresponsibility when the customer service representative was very difficult on the phone. They talked to her and explained my situation and I was able to complete this process. Thank you for being awesome!

I will not rate this review because their customer service in helping on payment arrangements…read moresucks, the way they make things known seem so possible after explaining the financial hardship a person can be in they do absolutely nothing, the female I just spoke to did absolutely nothing to help my situation after being a T-Mobile customer for over 20 years. All I asked was to change my payment arrangement so I don't have a negative with my bank and she told me there was nothing she could do. So I'm doing this for the company and her , to let others know it's not about the customer it's to save the company's rear end

Thanks to Jazmin for excellent customer service! She was very patient in explaining the options to…read moreswitch to T-Mobile, going over rebates, and steps needed. She made the process easy. Thanks Jazmin for doing the setup, assisting with data transfer, and rebate submissions!

They lied to me told me they would take my trade in for new phone with no additional cost and then…read morewhen I got my bill it was a lie!! Went in and now the manager is not available and apparently quit and cannot help me this so unethical

Absolutely horrendous customer service. Their employees are incredibly rude and it's honestly worth…read moregoing elsewhere. Hope management decides to clean this store up one day!

I went to got my iPhone 16 back cover fixed by Blinks mobile repair; they are truly life saver. On…read morea Sunday where most of the repair shops are closed. I called many places either they were closed or don't have the parts available. luckily I was able to find Blinks mobile repair in Bellflower. They fixed my back cover in a timely manner and it looked NEW again. Plus they have many different varieties of phone cases. This for sure will be my Go to shop from now on. Happy customer

The staffs at Blinks Mobile are truly professional. I Called the shop and they gave me a quote on…read morehow much to fix my charge port for my samsung tablet. Chuy was the technician who helped me. Not to mention they have many varieties of selection on phone cases. Their prices are fair and highly recommended.

I visited Sunset Cellular with my mother in law to replace her old iphone 7…read more The store is quite small, but the employee there by the name David assisted us from the beginning until the end kindly and professionally. I've been to many many different cellular stores, and by far, David was an exceptional employee who provided the best customer service and results for myself and my mother in law. David kindly helped me find a current promotional deal at Verizon for trading in Iphone 7 for $460.... Where can you get $460 for selling iphone 7?! No where~ Unfortunately I wasn't able to reset the iphone 7 because the phone wasn't mine and I completely didn't have access to resetting the Apple ID and password. Luckily, David gave me some suggestions and advised me to contact the Apple contact support, and after doing that, i was able to completely erase the old iphone and reset it! After resetting the iphone 7, i dropped off the phone to David, and he processed the trade in process for me and shortly after a week, I received a confirmation email from Verizon that they received our old iphone 7 and they are processing the trade in value as $460! Yessss! this old iphone 7 is worth $460?! Thanks Verizon :) I'm glad I was able to search and find David at this Sunset Cellular. They are Korean based small business, and majority of the customers are Koreans who do not speak English. So if you have parents or family members who are Koreans and needs help regarding any Verizon mobile services concerns, I highly recommend Sunset Cellular. Also for heads up for the owner at Sunset Cellular! I hope you are paying Mr. David well. He is an exceptional employee! I honestly thought he was the owner since he had such knowledge and provided exceptional customer service :) Thank you David for all your awesome help and I'm happy to be getting $460 trade in credit for that old iphone 7! :)

Super friendly and knowledgeable…read more My family and I recently switched over from Sprint to Verizon with the help of my friends at Sunset Cellular. It's Korean owned but they all speak English fluently so no need to worry about language barriers. They have the newest versions of iPhones and Samsung phones. They also sell chargers, cases and screen protectors. They're located in a small plaza in between stores. If you're unfamiliar with the area it can be easy to miss.. so look for Hanmi Bank cause it's behind it.