Excellent experience. Had a ring re-sized. It came out perfect. Fast and friendly service. Would…read morehighly recommend.

Dorano Jewelry did amazing work resizing my opal ring. I had checked with a few other places, and…read moresome were noticeably more hesitant to work with opal because of how heat-sensitive the stone can be. Garen was very upfront, professional, and confident. He explained that he would be using laser welding, which helped minimize heat exposure to the opal, and that gave me a lot more confidence leaving the ring with him. The finished work came out beautiful. The sizing looks clean, the ring fits perfectly, and the price was very reasonable for the care involved. It was definitely worth the longer drive. Thank you again to Garen for taking such good care of my ring. I will definitely be a repeat customer.

Trustworthy, he quoted me on my gold and I got a very good price. Open late too, very convenient,…read morethey know their stuff, lots of experience

The work here is very good quality and good value. It is also cheap compared to other places. I…read morewould recommend coming here to buy jewels especially gold. Staff is very nice too.

I went here on a Monday afternoon. There was only one window open, only one person working there as…read morefar as I could tell. After waiting in line behind two other people (not too bad), I presented a check that I needed to cash, along with a broken gold chain I was hoping to get a little cash for. I was told they couldn't cash my check because it was from out of state. What do people whose companies issue payroll from another state do? It wasn't even a large check, under $20. Then I was told that my chain wasn't real gold. It IS real gold, only the clasp is another metal. She didn't even do a test, just a quick check with a magnet (only the clasp will stick to a magnet). There was nobody in line behind me, there was no need to rush. I tried arguing with her but she was determined it wasn't real. I won't waste my gas going back there.

Used to go here with my dad when I was a little kid. Dad bought a lot of hunting and fishing gear…read morehere. We came down to visit family and decided to go visit the old shop. Wow it's really changed. It's very nice, and had a lot of jewelry and musical instruments. Got a nice amp and guitar for my son's graduation. I'd definitely make another trip into the shop when I come back into town. The employees were nice too.

They are very helpful and bought all my items!!! I would recommend this pawn shop in El Monte!!!…read moreHopefully They never go Away!!!

Awasome great service and very honest I was pricing out my gold scape --l had decided I was going…read moreto get 3 bids on my gold -- This was my 3 gold store I had taken my gold to sell and they didn't try to cheat me -was offered triple digit $$$ where 2 other gold stores -were very dishonest with there price $ others stores were begging me to sell to them --the buyers in this amazing store with there amazing sales staff -- the staff even shared with me if I didn't need the money now to till next year that gold prices would go up$$$ I am thankful and admire people in business that are nice and honest --so YES !!!! I HAVE BEEN SHARING WITH everyone how much l appreciate the Gold Store , and they do amazing repairs on your jewelry Sincerely Gladys Anleu

I rarely leave negative reviews, but my experience was so disappointing that I feel it's important…read moreto share it. From the beginning of the conversation, I was met with an incredibly rude and dismissive attitude. Rather than listening to my concerns or attempting to provide professional customer service, the individual I spoke with repeatedly interrupted me and spoke in a disrespectful manner. What stood out the most was that she seemed far more interested in bragging about her five-star reviews than addressing the issue at hand. A business's reputation should be reflected through its actions, not self-promotion.

Very friendly even thought what I brought wasn't sellable. Would go back when I have more things to…read moreget looked at.

I went to see Garen early November to sell few of old jewelry and also wanted to repair 2 broken…read morenecklaces. He was very helpful , nice and I can sense that he is an honest guy. He fixed my necklaces without charging me I was very surprise. If you need to sell or repair your jewelry, I recommend you to visit him . I have no experience of selling old jewelry before , he made me feel very comfortable .Thank you Garen

I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

Ask for Jimmy, he is the best! He was so friendly and helpful, and repaired my father in law's…read morewedding ring beautifully. I will definitely go there first for any jewelry purchases or repairs in the future. Would highly recommend!