If you ever find yourself in a situation where you need your computer or your phone repaired and…read moreyou somehow find this place well, consider yourself lucky. God is truly looking out for you. I fried my MacBook (liquid damage) and was recommended to contact this place, after speaking to several places that didn't really assure me they can fix it. After speaking to Tony on the phone for 10 minutes, I got a good feeling that he knew what he was talking about. So I immediately drove down and he explained process to me thoroughly, and gave me best and worst case scenarios. Tony was very knowledgeable, transparent and professional - he went above and beyond to resolve my issue and fix my MacBook to have it running even better than before. He literally saved me! Price 10/10, Service 20/10, Expertise 50/10! Please heed my advice and go here, you will not regret it.

I came in with a bit of an embarrassing problem -- I had inserted my SIM card without the ejector…read moretool and it got completely stuck in my iPhone. T-Mobile was unable to assist and referred me to iTech. Tony was just about to close for the day, but he kindly helped me anyway and resolved the issue in under five minutes. My iPhone is back to working perfectly. Truly appreciate the fast, friendly service!

Came to get my phone cleaned. She did a wonderful job in less than 10 minutes. My son was…read moreextremely happy, and she showed us that the phone actually charges now.

Came in to get my phone screen replaced and the experience was super painless! I reached out to a…read morelot of places through Yelp and this place gave me one of the best prices. The lady working there was also very friendly~

Worst costumer service I have ever experienced. I waited over for over fifteen minutes with little…read moreacknowledgement from staff. I asked three times for help and was told the "person in the back" needed to help me. This person never showed. There were three staff in the store while I was there. One was with two women and another sitting at a table chatting on the phone and the third standing at the front not helping anyone or acknowledging costumers. This person told me they had to be at the front of the store to greet costumers. I waited fifteen minutes- no other costumers walked in and I asked for help again from the "greeter". This person did not want to give me their name because they said I would "bad-mouth" them. After a while, they told me their name was Alex. I cannot believe how poor the costumer service was, seems like Verizon does not care about customer retention.

My car was directly in front of a camera on there store. When i got back to my car I saw that I…read morewas a victim of a hit and run. When I asked if they could see who hit my car they did nothing. I am now responsible for the insurance payment while the criminal is out free. Basically they helped the criminal for then the victim. Good job verizon helping criminals!

Matt was awesome!! I love supporting small business and the customer service was top notch My…read moreAndroid phone wouldn't turn on, I couldn't see anything but a black screen... After doing some research it was either a new screen or the motherboard Thank sweet baby Jesus the screen was the issue and it could be repaired vs buying a new one (which can be a pain honestly). Matt was very kind, professional, and knowledgeable! I need a screen protector and a new phone case... He doesn't have them in stock because my phone is 2024. But he said it wouldn't be a problem to order it and I can come back. Repeat customers are given a discount on their future purchases which is great! It's nice to have a repair shop for phones that won't charge an arm and leg. I called around to other places as well and one shop required a $45 diagnosis fee. Matt charged me nothing!! I paid cash and the entire total was very reasonable. Highly recommend SD PHONE PROS! 5 star experience for sure Btw, it's off Clairemont Drive, when you see the Tai Chi sign turn right!

Matthew is very customer service oriented, great communication and follow up. I needed a new…read morebattery for my cell, he had a to order. Kept me posted on arrival and texted as soon as it arrived. He wanted a tech who was most familiar with my phone to do the work . I came when he asked me to, said it would take 30 minutes for the switch and it took 30 minutes almost to the second.

Great service! Matt the owner was really professional and responsive when asking for a quote. Him…read moreand his team fixed my phone in about an hour or so. He had another phone being fixed before us so assuming it would have been done quicker. I shopped around for other quotes and he was really reasonable with the price!

UWS was amazing! They fixed my iPhone 11 Pro Max in less than 2 hours after my back glass shattered…read moreto pieces. Jose was super nice and answered all my questions. I went back to them again to get my iPad Pro 11 inch 2nd gen functioning again after I thought it was a total goner and only recycle-worthy. The frame my still be slightly dented on the side but everything works and that's all that matters! And to top it off, Sam was super nice and accommodating, meeting me wherever I was to drop it off to me and to check up on my iPhone. Highly recommend these folks to anyone who needs their devices repaired!

great service!! i came in for a screen repair but they also repaired my charging port and gave me a…read morescreen protector as well as diagnosing other software problems my phone may have. only took 30 minutes for the repair

Took my IPhone 12 Pro Max in for a broken screen. They…read morefixed it super quick and fixed my charging port issue. Great place, great people!

The guys here are awesome! Im going to submit this review for the north park and downtown location…read morebecause the fellas at both of these shops have helped me. I brought my iPhone 12 Pro in to have the back glass replaced (badly cracked each time, yeah I suck) and to have a new battery installed. Every single guy I've interacted with has been awesome. They are very friendly, work quickly, care about the customers and are VERY accommodating. HOW accommodating you might ask? Well I brought my phone in yesterday to have the back glass and battery replaced. They were able to fix the back glass no problem but did not have the battery at the north park location so they asked to come in tomorrow. I mentioned that I wouldn't make it by closing because of my work commute. Well that didn't deter them from being awesome at all. Not only did Miguel, from the downtown shop, bring the battery up from his store, but he showed up at the north park location 30 minutes after closing AND replaced the battery for me. I choose to support local businesses and I am MORE than happy to spend some time writing up a review (here and on google) for great people behind a great local small business. I hope this review is helpful (it really is) and hope you give them your business (cmonnn). Thank you guys for giving a s**t about your customers!

if I could give it 0 starts I would first off they answer…read morethe phone super rude and extremely loud background can't hear anything and they completely rip you off! They make sure you pay for the service first then they attempt to fix your phone screen and after a few days almost 2 weeks later hey say it's unfixable and won't refund your money!! watch out for these SCAMMERS!! DO NOT bring ANYTHING here!

Mike is a killer, meaning tech killer, not literally,. I hope. :)…read more I've spent several hours with few different people trying to switch my phone numbers on two devices around.. nothing worked and I was told to just come into the store. So I did! I was in and out in under 5 min. Thank you Mike, you the brains and knowledge !!

Took over 3 hours to get a my phone plan registered. No one seemed to know what they were doing at…read moreany level.

We used their pocket WiFi during our 2 week trip to Japan and it worked perfectly. High speed and…read morenever had a single problem with it. Will definitely use them again the next time we go there!

Perfect pocket mifi for my 2 week trip to Japan! Ease of rental and return. Support available as…read morewell

I brought in my Samsung tablet this morning. What I believed to be a major virus issue, it was in…read morefact not. Hung deleted a bad app that was causing the problem. He didn't want to charge me. I insisted that he take a nominal amount for his time. Hung demonstrated a good representative of his company with excellent character. I would highly recommend The PCS Connection for your computer needs.

Long story short, I have an old iPhone that I use as mainly an alarm clock. Apple declined to help…read moreme replaced a battery. I took the phone to PCS connection, always look them up for my electronics needs even when they were on convoy. In and out in 20 minutes, new battery and old phone has new repurposed life. Thank you for everything. Totally recommend this shop. Been around for years and have honest price and good work.