if I could give them a zero I would, they flat out lied to get me to purchase Earpods. sales…read moreperson said I would get discount if I bundle and add my accessories to my account. do not believe anything they tell you.

If I could leave 0 stars I would. Drive all the way there to see a sign that said out to lunch on…read morethe door at 5:30 pm.

The store manager at the store ia a slick rat , I haf reciept to exchange my phone onley had it…read more4 days a cheap moto phone I didnt like that it doesnt come with charger and didnt like the phone so I wanted an exhange came back with reciept he told me I couldnt do it because it take up to much of his time was very rude told me he wont do it, freaking devil go him on video telling me all this bullshit why he cant refund or exhange phone so i called metro pcs they told me he was suppose to refund or exchnage in 14 days with reciept I have a civil case opening with this store totally not on policy the manager is a piece of shit in real life dont got to the store con artist ,I had reciept just wanted to exchange phone they all were free phones !!!!!!!! karma is real

Interesting I just found my Metro PCS receipt from 2006, 20yrs later and my years as a customer…read moremeans absolutely NOTHING. My cell phone that I've had since 2018 finally crashed. I loved this phone it just worked for me. When I contact Metre PCS insurance department they offer the same cell phone with a $60.00 deductible. PROBLEM: the cellphone is No longer being made, No longer Sold and No longer upgrades common apps that I use. Metro PCS reply "this is the best we can do" I then called customer service, they said "thank you for your years as a customer you are eligible for an Upgrade. I go to the store (Metro PCS in Marietta Ga. at Austell Rd) to cut through the madness to get a Cell Phone Upgrade and I am told that I am Not eligible for an upgrade because "You must have the Covid plan (There is No Such Plan. I've had the same plan since 2006. Wow while I am Not new to racism, money grabbers, it is my first experience with ageism. Pray for me and stay toned to update..OVER 20 YEARS

Be careful doing business with them. They were supposed to unlock my phone but only lasted 2 months…read moreunlocked. The unlock is supposed to be permanent not only 2 months. They didn't want to give a refund and they wanted to charge again to have it unlock again. Be careful. They will take your hard earn money and rip you off

went in today to get my iphone 14 pros battery replaced and charger port replaced was very…read moreaffordable took one hour i'm pretty happy with my phone now this place was great

Absolutely incompetent! Took my iPad in for a battery. When they returned it, the battery was worse…read morethan before and both my rear facing camera and microphone were not functioning. I took it back for another battery and repair of what they broke. Received the iPad back in two days, and not only was the "new" battery even worse (completely dead within hours with no use), they stated that they could not fix the rear facing camera, but they refused to pay any toward a replacement. I'm now out $1000 for a replacement iPad. Stay away from this place!

I had work done on my two iPhones at the Cumberland Mall location earlier today, September 23,…read more2025. Rey worked on one, and then the power button stopped working. He insisted they don't go near the button when fixing the screen or battery, but the button worked just hours earlier when I decided to bring my phone in. While he was troubleshooting the button, he pulled out a rubber seal with some tweezers, and then told me that I could come back in one week when he worked again, after he has a chance to order the needed part, and he will fix the button without charge. I'll update my review if the promised work is performed in one week on September 30, 2025. Also, iPhone batteries ship at around 50% charged no matter who you buy them from because its the most stable charge state for a battery and therefore the safest to ship, but the battery he installed on the phone powered on at 5%, which would never happen with a new battery. I think only one of the two phones he worked on received a new battery, and he thought he would save some money with the second battery. After I charged the phone to 100% and played around with the new screen, the home button is also now not working. Sometimes I have to press it three or four times to get the screen to turn on, sometimes it does not work at all. Both the home button and power button worked perfectly prior to taking it in to the shop. Update: On September 24, 2025 I called in the morning to speak with a different employee and to confirm the power button part had been ordered. I spoke with Mavis who said that the part is ordered and they will fix the button on Tuesday Sept 30, but she tried to explain the battery away as a "new battery that had just drained its battery while sitting in inventory". I think this is a sketchy explanation. Update: On September 30, 2025 I came in and they fixed the broken power button. I did not bring up replacing the battery because I just didn't want to complicate the matter. Between Sept 24th and Sept 30th, the home button had started to work properly so I think it just needed to work its way into proper place, but the home button has been a little iffy since Sept 30th. I am hoping that the home button starts functioning normally again within the week.

This is a place you DO NOT WANT TO DO BUSINESS. When you come in they ask you what price you were…read moretold previously which leads me to believe that their pricing is not standardized and are randomized based on demographics or race. I have seen another person mention the same on Yelp. They fixed my screen on my Samsung s22 Ultra, and within 3 days it was cracked. I brought it back in within the 30 day period and they would not honor the warranty. Told me I dropped it or applied too much pressure to it which was completely untrue. Blame the customer when you use subpar parts. I paid $150 for a screen that didn't even last a week!!!! Then I asked them to transfer my data to a new phone, and I left it there for 2 1/2 hours only to come back and be told they could only charge the phone to 2% which I know is untrue because I am charging it now and it is at 85%. Don't waste your time or hard earned money here. Trust me on this. This is a very untrustworthy business with shady practices. Rodrigo Reis is the owner and he should do better. When you don't treat people right don't expect to be in business for long.

I took my Dell XPS computer to MF Phone Repair on South Cobb Drive to have a port replaced, and…read morethey did an outstanding job. They discovered that the port was not damaged and that the issue was actually a bad charger. I appreciate their honesty, as they could have charged me for a port replacement and sold me the charger without me knowing the difference. Their integrity and skill are impressive, and I will definitely be a returning customer. This place does the business for sure ... thank you so much!!!!