Their tech did an accurate assessment on Iphone 24 Pro and repaired my phone as I waited. Nice…read moreconversation. He know his trade well.

After speaking to multiple places I ended up here. Living in City of Decatur myself it was my first…read moretime. I must say, just amazing service. Very friendly and helpful! Spoke with Justin and he helped fix my front and back iPhone 11 that was badly broken. He is an excellent phone tech and lovely salesman. They even had the purple to match the original color of my phone. I love this place and I highly recommend it for the quality especially.

Years ago life's most major frustration was dealing with the cable company. Today I believe it to…read morebe your mobile phone provider. This is why I want to take the time to thank the good folks at the North Decatur Verizon, especially Courtney. You know the mess. They've added this, didn't subtract that, told us one number and when the bill came it was twice that. Our first bill outside of the shop of liars in Reynoldsburg, Ohio even had a late fee built in. You might stay away from that place. Courtney looked the entire account over and found a couple of key mistakes that resulted in upcharges. There was also a first responder discount that was never applied. By the time she was finished not only was the bill cut in half; we received a year long bundle for three different streaming services...for free. She even told us those services "fall off" on their own next year. No need to even call. Great work, Courtney. Beautiful store. Nothing personal, but I kept all the new paperwork and made notes in my planner for 11 months from now. Been there, done that too many times in life! 11/24

I cannot say enough good things about the manager of this store, George. When I purchased a new…read moreApple Watch, activating cellular service and transferring the plan from my previous watch was a nightmare. Neither Apple nor Verizon customer service could help. I brought everything to this Verizon location, and George made it so simple. He also improved our plan, added perks, and made the whole experience seamless and pleasant after hours of difficulty. It was a striking difference. Thank you so much!

Located @ 1486 Scott Blvd Decatur, Georgia…read more I was welcomed by in the Agent upon entry into the store. However, he was the only Agent onsite and several customers had to wait to be served. Once I was finally serviced, all my questions were answered and I was assisted with T-Mobile accessories. Other than the long wait, I didn't have any additional complaints.

Shannon did an amazing job getting me transferred from my former carrier to TMobile. She was…read moredetermined to solve the issues of transferring me over and remained patient and cheerful throughout the whole process

These folks are the real deal! Knowledgeable, friendly, kind. They have serviced my iPhone and my…read moreiPad fast and at a reasonable price. Lucky to have them nearby.

Excellent help by a very nice guy. Highly recommend this business for professionalism and great…read moreservice.

We went into the AT&T store to inquire about possibly changing our internet. Ari was the AT&T…read morerepresentative that helped us. After we changed out internet, he offered us an expired promotion to switch our mobile service. We paid off an iPhone with Xfinity of $691.67. He promised us the promotion of up to $800 if we paid off our device with another carrier and switched to AT&T. When we submitted all the required documents for the rewards VISA, it was denied because the promotion was over. We were lied to so he could get the commission on moving two mobile lines from Xfinity to AT&T. We have spent two weeks being tossed around like a hot potato from customer care, the rewards center, and even a in store manager. Everyone we encountered has lied to us. We spent $691.67 to pay off a promotion with Xfinity because of sales representative greed. BEWARE. Get everything in writing with both the employees signature and a manager signature. We got F**KED. No one at AT&T will honor what we were lied to in store.

Horrible customer service! Walked in - no one acknowledged me. After waiting for 10 mins, one of…read morethe customer service person came to ask what I want. You can tell from his body language that he has no intention to actually help you. After explaining , the guy relayed that message to his manager across the room. The woman manager started shouting at me from across the room in front of 3 sets of customers sitting there about how they cannot help me. Totally ridiculous n rude response! I just walked out. Don't go to that store.

Charged me $252 to fix my iPhone 14 Plus screen and camera. Had to come back twice in one day…read morebecause they decided to put an iPhone 15 screen on it that did not work properly. Told me the original screen was more expensive. Changed the screens and had to come back again because it was glitching. They charged me $50 for "three hour labor" but put my original cracked screen on in less than 15 minutes and 30 minutes to originally get it fixed. They are horrible.

From the owner: Very fast and professional service provided with certified technician read more

There are nice fast and friendly . I'll give updates later but my phone works better than ever !!!read more

From the owner: Mobile Phone Repair Shop Battery replacement…read moreButton repair Camera repair Charge port repair Microphone/speaker repair Power button repair Screen repair/replacement Iphone Samsung Lg Software problems Water damage repair Back glass repair iPad Screen Repair iPad Battery Repair Iphone disabled Android phone Screen Replacement

EDIT: the owner has responded to this review on google and said that I left this review for the…read morewrong location but that is absolutely NOT TRUE. It was THIS location and it was this business owner that treated me as I described in the review below: Do not by ANY means go to this location. The owner is unhinged and unnecessarily disrespectful. Bad customer service is one thing... This guy took it to another level. I came in with my package and asked if I could weigh it and he refused, then I asked him about printing out the label because I had a prepaid label and most shipping places of any kind have printers and will gladly print something for you. He immediately had an attitude, said he didn't have time to do me any favors and it wasn't his problem that I didn't print it somewhere else before coming. That was literally his FIRST response. It seems like he has gotten in arguments with people about printing things in the past and immediately came with this argumentative energy that had nothing to do with me but still wanted to argue anyways. My first response back to him was that I could happily pay him for the print because my car is in the shop and took a rather expensive Uber just to bring this package to his store. (There's no where else near by) He then immediately started going off about how it's not his problem that I took an Uber and he doesn't care and he doesn't have time to print the label for me and called me entitled for asking. I didn't come in there thinking that we were gonna have a fight or a problem. it had nothing to do with the print, it had to do with the way that he was talking to me, condescending, insulting, and acting like a victim because I asked him about paying him to print the prepaid shipping label. If you're gonna say no, then say no, but he threw out all these unnecessary comments and rude remarks and started raising his voice. That man was just ready for a fight. and it turned into a full-blown argument where he started cursing at me. Eventually I started yelling back as well but initially I was trying to reason with him and he was not reasonable. As somebody that's owned multiple businesses I have never in my LIFE dealt with somebody that was so quick to be so disrespectful to a customer, who's asking completely normal questions at a shop for packages. After multiple disrespectful remarks, cursing, and him just making the whole situation completely exhausting and unnecessary, he eventually said there was another print shop up the street that will print and take UPS drop offs. HE LIED. There was no such shop up the road, he purposely said that to have me wandering the streets on foot aimlessly looking for a place. I searched on multiple browsers on my phone and didn't find this shop and had walked for maybe 45 minutes and realize that there was nothing within a 3 mile radius and I was gonna have to take another Uber. The fact that he lied just to waste my time on top of his disrespect and yelling was one of the most unhinged reactions to asking for a print I've ever had in my life. It doesn't cost anything to be a decent person to speak to people with patience and kindness.

I'm a person who uses my phone for everything. Unfortunately I left my phone on the hood of my car…read moreand drove off. Once I realized what happened I doubled back and noticed that several cars must have ran over it. I needed to be at a job interview and all of the information was on my phone. I drove over to 360fixx to see if it could be salvaged. They had my phone back up and running in less than 20 minutes. I'm now a customer for life!

Justice helped me with my iPhone screen repair which only took about 45 minutes. I would highly…read morerecommend this location for your needs :)

Sordan was extremely helpful with advising me how to economically get my phone repaired. He even…read morespoke with the AT&T customer service folks on my behalf. Thank you! This was my 2nd visit to you over the past year, and I continue to be impressed.