Lovely place and good customer service I was there and the manager helped me with all I wantread more

Its a fairly new and remodeled store that has moved from a different location. New management and…read morestaff. The store is a little small and sometimes lines get backed up but they don't have a sign in system or "take a number" policy. Helpful and patient and always willing to go beyond just "turn it off and turn it back on" Things to note: prices and promotions change often no payment kiosk cash or debit only good variety of accessories for current phones parking is a little limited the store is in an easy to find location

Worst experience the owner has no communication skills kept our laptop for over week almost two and…read morewasted our time we would never get updates unless we called or stopped by he was unable to do anything because he doesn't seem to know how to do shit! Almost lost company contracts because of him !

Great service! Efficient and good prices!! Would highly recommend this store! Please give them a…read moretry!!

When I first walked in the atmosphere very welcoming and I was immediately greeted with courtesy…read moreand respect. The store is very clean and professional, and Keeya was so helpful!! Keeya didn't try to upsell me and showed me the products I was trying to purchase. Keeya explained everything thoroughly me with her expertise and patience. She scored me a great deal and some extra goodies for my son's birthday!! I will definitely be recommending Metro PCS at 1250 West Capital to my friends and family!! Thank you Keeya!

No thanks, I'm good for now... I mean I only pay $35 even whenever I pick up a boost card without…read morehaving to pay taxes or a service fee and I get 10GB of data while Metro has 10GB for $40 and after service fee and taxes will be around $47

This store is very accommodating, reliable, and problem solving highly recommend going hereread more

The vast majority of the time when you visit University Wireless you get to deal directly with the…read moreowner, Frank, who is courteous, communicative, and dose quality work and bargain prices. He's been "My Device Repair Guy" for atleast 5 years now, and he has earned a 5 star review from every trip I've made to see him.. I'm consistently breaking my ancient iPhones in various ways, and he's always able to accommodate me, his repairs are always of good quality, and he even did some work outside of his wheelhouse customizing my Steam Deck for me and did a good job with that too.. I believe his establishment also sells used phones, phone accessories, phone plans, and cyrpto too if your into that sorta thing. Screw going to the national chain for these services, Franks the man, he's nice, he's local, he's got your back. Pay him a visit, give him a try, you wont be disappointed, then you'll have your own Device Repair Guy too! =]

Wonderful, prompt service to fix a cracked 17 Pro screen. Friendly, easy sy to work with. Got me…read morein and out in less than an hour.

amazing customer service must come here to repair any phone or technology you need to fixread more

Milan made sure that I didn't leave the store without my screen protector upgrade!!! Came out to my…read morecar and provided amazing service!

Andrew was extremely helpful and a pleasure to work with. This corporate store is on the top of my…read morelist when I need to do anything regarding my T-Mobile account or any of my equipment!

I tried to buy cell (2) phones and the guy working decided that he would add every possible…read moreaccessory and increase the price by hundreds of dollars and not tell me. Even lied about the color told me that they were black, but they were actually blue and I didn't even get to see the phone until after I bought it. Then, when I asked him the total (of the phones) he gave me the total of everything he added to my bill not the cell phones cost and confused me making me think that that's the price of two cell phones. Then he decided to hide the receipt in the bag. Then he tried to say that he was giving me charging blocks for buying the cell phones, but he did not give me anything. He charged me for them. Something was off off and by the time that I had realized he had scammed me it was too late. He had processed my loan without even telling me the total or that he had added accessories I did not ask for. I come back to return the overpriced (charging blocks at $60 each He gave me a bogus story that he can't return it because there's no money in the register, and to come back when the manager is working on Tuesday, but when I came back when the manager was working, she told me that there's nothing she could do about because it's too late to return it. This location is a scam. Do not go here for cell phones. Don't apply for the loan cause they will add as many accessories as possible, and lied to you about the total. MF deserves to be in jail for scamming people. This site is in a trash area cause it's a trash store with trashy scammers for employees

I hate to be this person to write a bad review, but my experience here needs to be here so that…read morethis doesn't happen to someone else. Two words--shit Service!! Employees seem to not want to help with any issues on something they caused!! I went to add someone to my family plan and was promised the IPhone 16pro Max in the color White to be delivered to my house the next day "24hour" shipping, on a Wednesday afternoon. Well guess what guys, everything that could go wrong went wrong here thanks to the cricket employee of the year "Alicia". Saturday morning, THREE DAYS LATER, and my iPhone still hadn't arrived. I called the store- they told me to call customer service crickets support. I call them, they ask me for an order # and tracking # that I also never received, and after some time they tell me my iPhone was delivered to a city TWO HOURS AWAY FROM SACRAMENTO!!! Are you kidding!! I had to travel two hours away to pick up the iPhone because they sent it to the wrong address, and cricket couldn't help at all there so I had to take matters into my own hands. I go pick up my package, which was delivered to a cricket store in a different city, and guess what guys? ITS THE WRONG IPHONE AND THE WRONG COLOR!! How can you fuck up so much on a customers order? To top it off, I go back to this store where i originally bought the phone and they tell me to pretty much call customer service support and figure it out myself. I guess they can't begin a return order themselves, the employee can't call customer support and assist me with the return, anything really is too much to ask for these shitty employees. I have came to this store four times trying to get this resolved, each time an employee would tell me something different but I realize now they are so FULL OF SHIT and can't seem to figure out any solutions on their own. Horrible service, horrible employees, horrible management. Whatever you do, DONT PLACE YOUR ORDER THERE!!

Wanted to see the new IPHONE 15 went to the AT&T Store at 768 IKEA Ct. West Sacramento CA…read more My Daughter and I had the best experiences with going in checking out the new IPHONE 15 Pro Max and seeing what is different and we decided to order 2 new ones. The Technician Marko was very informative on what new things we will need that are different from our old IPHONE Pro Max 14 the trading in and the discounts. We also worked with Technician Tony. We recommend the this West Sac AT&T store ask for Marko or Tony they both were great. There store phone has not been working so just go in they will be there. There the best I promise!