I had a very disappointing experience at the Verizon store. I came in looking for assistance with…read moreupgrading my phone and expected some level of customer service and problem-solving support. Instead, I felt like my concerns were brushed aside. The sales representative, Angel, seemed bothered by my questions and did not appear interested in helping me understand my options. I was also disappointed that there was little effort made to assist with my trade-in. Rather than working with me to find the best solution, I felt pressured toward options that were not in my best interest. Customer service should be about helping customers navigate issues and providing clear information, especially when making a significant purchase like a phone upgrade. Unfortunately, I left feeling frustrated and unsupported. I hope management addresses these concerns and focuses more on customer care and service. I had to call Verizon and do all the work through the phone

I can't say enough about how helpful Alex was at the Verizon store on Washington Street…read more I walked in with some billing related issues regarding a phone upgrade and walked out with my problems solved and with an even better solution than I had anticipated. Alex was very easy to talk to and he saw my issues through the eyes of a customer. He looked at a number of possible solutions and I ended up better off than when I walked through the door. I couldn't be more satisfied. Thanks so much Alex.

Darryle responded immediately to my text and was able to see me right away with my laptap issues…read more I am so impressed with his knowledge and suggestions. I will certainly be a return customer!! Such a pleasure!

Let me start of with a little background. Both my senior mom and i are not very knowledgeable when…read moreit comes to phones and gadgets and almost every meeting with her there is undoubtedly a 'phone' question that comes up, so as per usual we would head over to our subscribers store at the mall with those questions and never really solve the issue. So when i saw they were closed, i panicked, and thought, what now? Luckily, little down the ways, we saw a booth and a store front of a phone repair shop "I Repair Expert". i hesitated at first, then walked in and was welcomed by a young man named Moe, and we proceeded to try and explain to him what has been bothering us and of course a million questions come flying out of both my mom and I. And this is the point where it usually goes south. Usually the clerk will give up and just try to put a temporary band aid on the issues. BUT NOT Moe. I have never met a more knowledgeable, professional, more patient and kind, and funny clerk ever! He walked us through our issues, one by one, in language we could understand. Explained all our options, multiple times with the most sincere answers for us, and actually FIXED our problem! I cannot say enough good things about this shop at the mall, and i usually never leave reviews, good or bad, but this one, really got to my heart, like they really cared to help us 2 old ladies who havent a clue. we felt empowered actually, leaving the store. Thank you Moe again for your knowledge and kindness and thank you for fixing my moms phone! anyone reading this review, that has been feeling defeated every time they leave their subscribers store, forget them, if you have any and i mean any phone questions, go see Moe at I Expert Repair, you wont be disappointed, thats a fact!

This is a small kiosk next to food court. The fellow runing the busines is very friendly snd very…read morehelpful. He fixed my glass screen at a very good price. Hebid very knoeledgeable about phones and was quick and very effcient in fixing my phone. I highly recommend him

Nick gave me fabulous customer service very thorough and gave me all kinds of ideas for purchasing…read morephone covers and replacement screen protectors! You will be thrilled and he will take care of you !! Five star service *****

I worked with Nick at the Palm Desert location inside Walmart and he was so professional and…read moreknowledgeable. I was having a problem with the drivers on my Microsoft Surface and was unable to retain a login to the internet and he knew EXACTLY what to do to fix it for me. For a modest fee, he took care of it and called me when he was finished to come pick it up. I can't say enough good things about him. He took care of me when I didn't know where else to go. WELL DONE NICK!!! Julie

John the owner took care of setting up my new computer and answering any questions I had. Would…read moredefinitely recommend his services. Thank you John:)

John has helped us out several times over the years with our computer issues. Once again he has…read morecome through and solved our issues. We highly recommend his services!

This is the second time Fernando's come out to help me, he remembered the system and services that…read morehe provided from April 2023! This time he did a fabulous job again the chaos with the Spectrum modem that Spectrum text messed up and correct my connections and set up my Wi-Fi printer again! Oh, he even fixed the cable TV remote! Highly recommend him absolutely without a doubt! Thank you,

Fast and very fair pricing, Fernando not only fixed my charging port he gave me a new charger. He…read morehad my iPad back within 2 days. I strongly recommend him.

After trying Minutemen and another printing store, I thought that I would try Staples for my…read moresocial cards. Since I'm not adept at this, I found the manager, Amy, who spent time with me, creating the most fabulous cards in a very short time, while she also helped another customer at the same time. She is sweet, patient and professional! The store is so lucky to have an employee as her.

These guys were very cool!…read more Came in and got something (HP Laser Printer) a month back, cost over $400. I didn't have the box, didn't think a problem was going to happen - but they did the return anyway. Thought that was good of them. Would have hated to dealt with this by mail or something you know with the manufacturer.

The job was done well. Quality work and even tho I didn't have an appointment they nevertheless did…read morethe job. I didn't even have to wait to get in, tho they do recommend appointments. I was treated well. Good stuff all around. I would recommend this business!

Excellent service and friendly. Screen replacement was fast and smooth highly recommendread more