Tony was so friendly and did a wonderful job on my boots. The seem was nice and clean and it was an…read moreexcellent repair, I like to take care of my boots so thank you so much.

Super pricey since this business is under new ownership. I did not leave shoes for repair. Will…read morefind another shop. Previous owners did good work at a fair price. My star rating is simply based on price since I did not leave shoes to assess the quality of their workmanship.

Excellent quality service. Very friendly staff. Quicker timelines than quoted. Would recommend to…read moreanyone for shoe repair

I brought in a pair of purple suede Christian Louboutin pumps that I was passing down to my…read moredaughter for her 27th birthday. The pumps needed new heel tips and a cleaning. In addition the suede on one heel was scratched in one spot and there was some damage from stepping in a grate. The owner did an excellent job on the repairs and cleaning. They look almost brand new! The price he charged was totally reasonable and they were ready in a week. I will forever bring my high end shoes here for repairs! I can't wait to see my daughter's face when she receives the coveted Louboutin purple suede pumps on her birthday. She will think I bought her a brand new pair!

I like to wear heels. A consequence of combining this with my love of walking places means I've…read moreoften worn through the rubber stoppers on the end of my heel spikes. No problem, $8 and an afternoon at the cobbler always fixes them up perfectly. I took a pair of shoes to have re-stoppered (?) to Jericho Shoe Repair last year. The elderly gentleman did a quick repair and I was soon click-clacking my way around the office. Ten days passes and I start to hear that quiet tap of metal on tile that accompanies a worn-through stopper. I inspect the shoe to see the rubber has completely worn through. In 10 days. Having repaired a dozen pairs of shoes in this way over the years, I've never had a shoe fail on me so quickly. The runner-up clocks in at about three months. Something was obviously amiss so I returned with my shoes to Jericho Shoe Repair and explained that the shoes had barely been fixed before the right one had worn through again. Having seen an "if you're unhappy tell us" sign on the door, I was looking forward to a quick resolution. Instead, the cobbler presented me with a LAMINATED article about how terrible it is to walk in heels and then lectured me about how much weight was impacting on the heel when I walked. Firstly, I expected some kind of resolution. Instead I got a spiel on the thousand pounds of pressure I was inflicting on that heel. I left unhappy. Let this be a warning to others lest you too want to be served with the laminated, anti-heels article.

I always feel weird calling a person who fixes shoes a "cobbler". It sounds so archaic. And yet,…read morehere I am, preparing to tell you all about my favourite "cobbler". Nope. Still doesn't sound right... Ok. So Jericho Shoe Repair is by far my favourite shoe repair shop in the Kits/Point Grey area. Friendly service, great pricing, and if you tell then you need your favourite shoes back ASAP, they'll do what they can to fix them within a day or two (they tend to get pretty busy there). Bonus: They also cut keys there... PROPERLY!!! I highly recommend this place. Cobbler. Nope. Still not liking it.

Went there once, but was not great. When I went to pick up my shoes, I asked him why the shoes were…read morenot polished, he told to do it myself. I had to go inside and use the machine to polish my shoes while he was watching. (It was cash only).

Just needed to add a hole to my leather belt. Called a few…read moreplaces and Minh said bring it in and I'll do it free of charge. With the hole cutter it only took 5 seconds but other places were going to charge $ 2 to $ 5. Thanks Minh.

This is my second shoe repair through Hugo, I brought in an older pair of HUGO BOSS snake skin…read moreleather shoes. They were in rough shape( my own fault, should have brought them in sooner) Hugo was extremely excited when he saw my Italian made, dark brown , leather shoes. The heels were very worn out and beginning to almost crumble . The outer leather was beginning to separate from the sole on one shoe. Hugo said he would order in a leather patch for this part of the project. I brought the shoes in on June 19,2023 - they were ready yesterday, June 29. Total cost with tax $68.25. The shoes have been fully restored to their original condition. Hugo can seem a little rough in his manner ( he's not 21 years old!) but he sure appreciates the chance to work on quality shoes . The shop is in an older building ,looks like a typical shoe repair shop , with the smells of leather and shoe polish greeting you as you enter. Pictures of Columbia adorn the walls.

I took a boot in to stretch and was really pleased with the result. I'm happy to have found this…read morelittle cobbler store close by on Kingsway. Good price and pleasant service.

I have brought in simple things to have repaired and I was happy. But they are not interested in…read moredoing the more complicated work that I see in their website.for easy things they are fine. I was told that they could not repair simple leather issues which I am currently repairing at home.They could also not effect a handle replacement which seems odd since the handle structure was pretty simple. They would not do exterior deep clean either ... will try elsewhere but the complicate and amazing repairs they show? Seems they won't do that. This was the hornby location.

Outstanding craftsmanship. Excellent work. Quick turnaround…read moretime. Clear statement of work required.

Oh my goodness !!! I brought in my old cowboy boots , my daughter wanted repaired. They went above…read moreand beyond ! The boots look like new ! I went because they have done quality work for me before ! I wasn't disappointed !!!!

I've been meaning to buy Blundstones for a while now and chanced upon this store a while back while…read moreexploring Metrotown. They are tucked away near where Sears used to be. I finally gave in to my decision to buy Blundstones and came back to thisbl store. I was greeted warmly and any questions I had about the boots I wanted were answered thoughtfully. They also gave a free maintenance card for waterproofing, etc. of my boots. I will be back to have the soles of my Sorel boots fixed. Great service. Very friendly and helpful owner. Pay in debit if you can.

Owner Daniel is extremely conscientious in his work and clever in finding solutions especially with…read moreimported quality shoes needing customization. Highly recommend!

Every once in awhile I find a business that I had no idea existed but can't even begin to…read morecomprehend how I ever lived without. As a person with a soft-spot for the most impossibly adorable vintage shoes, I spend an obscene amount money at the cobbler. Rip in the toe, worn-out heel, old dry leather, cracks in the seams - each one I've taken to the same (very popular) cobbler in town, and each one came back with so-so results. But then I found this place. If I'd have known that Denman Shoe Repair would be run by such a charmingly sweet couple (seriously, this pair had me grinning from the moment I stepped in), I'd have dropped in months ago. He hmmed and hawed over the toe-puncture in my very favourite 70s mules, and she spoke quietly in Korean to him, smiling at me the whole time. They finally agreed on a price, but not before going back and forth between numerous boxes of leather, holding up piece after piece to find *just* the right match to my worn vintage friend. "Come back in 3 days" he told me. And three days later, I returned to find my favourite 1970s caramel-toned mules looking (dare I say) as good as new. Perfectly matched leather, brilliantly disguised stitches, and a new heel thrown in for good measure, this is by far the best cobbler I've been to in Vancouver. And good grief, they're friendly.