Amazing service today at the Port Moody location. Walked in wanting to get new shoes to offload the…read morepain I've been getting in my feet and knees. Was treated great by Jasmine, who examined my feet and walking gait, finding out where my weaknesses were. She was extremely knowledgeable and helpful in picking the right shoe for me. No sales pressure, just good help, humor, and problem-solving.

I wanted to find some good running shoes to train for a half marathon and my friend recommended…read moreKintec. The staff were so welcoming and very non-intimidating. There was some coffee in the back corner of the store. I did some walking and Keiler (Keller? sorry!) took a video of how I walked to assess what shoes I should try on. I tried on a good...10 pairs! But he made sure that I was comfortable with my decision and was very patient. I got to walk around the store in each pair and take my time. I love my runners now! I will definitely be back for more shoes! Thank you, Kintec Port Moody!

Manvi - great service, fast and kind to me. Helped me with shoes…read more Thank you Will shop with you again !

I love Softmoc and I love the variety of shoes they carry! What I don't like it the fact that I…read morehave to go to a mall out of my area to shop there. Every time I have visited the Coquitlam store I leave frustrated and shocked at the low level of customer service this store offers. They completely ignore you and if you ask a question or request a size it feels as if you are imposing on them. Big "sighs". "No we don't have any sizes "( before they even look) "it's out of season for these", are just some of the things I've heard! Sad situation and it's coming from the management as I asked the guy there one day if he was the manager, not surprising it was!

After a long and frustrating journey I ended up in Sterling Shoes in a last act of deperation for a…read morepair of knee high boots which a) I like and b) zip over my calves (I have small feet and muscular calves, bad mix apparently). I had actually spotted a particular pair of Roberto Viannis I liked and were cheap at the Lougheed location, but since I was on a spending spree at Coquitlam Center I thought I would nip in and try them on. Flagging attention was hard, the store was packed as they have a sale and I guess people are preparing for the holidays, but a very nice staff member came over when she saw me holding a boot looking around for someone. She brought out the shoe box for me to try'm out, however someone had put the wrong boots back. Instead of sending her back to get the same pair I tried the once she brought (same designer). They actually hit me so she actually had to locate the right pair for me. She was so apologetic, when really it wasn't any bother. So, I bought them. The sweet score was they were ridiculously cheap (well, to me... I spend too much on footwear). The associate who helped me was awesome. And it's good to know a place and designer who makes boots I can wear. I would recommend this place for trend shoes. They carry Steven Madden, Roberti Vianni, Vianni Collection, Guess, and Franco Sarto - all inexpensive brands at decent quality, funky design - this way you can have the of the moment shoe without the guilt of wearing them for one season.

Was able to receive help right away in regards to an exchange…read more Boyfriend got me UGGS! To replace my other ones from two years+ ago? Hehehe Uber happy they had my size and in the color I wanted when I bought my first UGGS years ago! :)

bought new shoes less than 2 months ago and they broke withing the first month of having them.read more

When I was paying, the male cashier spoke unusually loud and he asked for my phone number. I told…read morehim no. He insisted and shouted that his reason for asking was in case if we lose the receipt. It was inappropriate for him to insist on asking for my number because it is my personal information. I finally told him my number and he repeated it very loudly and thus exposed my personal information so everyone could hear. He then found my name from his computer and said it very loudly as well. It was humiliating. He should have respected a customer's response when the customer refused to provide their personal information. Moreover, shouting my name and phone number was illegal as it violated my privacy rights. It was clear that the company did not provide privacy training for its staff.

Located on the second floor in Lougheed Town Centre, this small shoe store has been my go to place…read morefor several casual shoes, especially 'Croc's' for my lady and I, over the past several years. It's been great for what we've been looking for -- nothing fancy, just some 'Classic' model replacements -- they usually have what we're looking for, in colour, but most-importantly, in the sizes being sought. We like SoftMoc - it's a handy shopping location for us, service is friendly, and they carry casual shoe products we're seeking.

I visited this boutique once a few years back when my colleague gave me a flyer about a sale event…read more I was disappointed with the sale selection, service (too busy because of the sale, perhaps) and prices. Carrying a variety of designer clothing, shoes and accessories, there were some loyal clientele who seemed excited about the sale. Geared for the mature corporate professional woman or wives of professionals, the owner who was kind enough to be interviewed, told me she prides her shop for being able to assist her client with creating a complete ensemble for any occasion. If you don't have the time and have a generous budget, this is the place for your professional event needs. When I get the chance to visit this store again, I will update this review.

The old lady there was extremely rude, The prices are really expensive I recommend you to go to…read moreDuck feet in north van It is half the price as the dance box and the service is amazing. And Duck Feet sells the same items.

Terrible terrible service. The lady was so rude i picked up a pointe shoe and she rudely told me…read morenot to touch it and i was really embarrassed and she looked at me like I was something that you'd see in your toilet, also she didn't smile or ask to help with anything or offer help also she would only talk to another lady she kept talking about stuff that didn't even make sense. i really didn't like this store also lady you've made a mistake for being so very rude to your costumers -everybody

Nice, organized store. Again, designed mostly for women's but luckily, the men's section…read moreimmediately on the right side when entering. typical selection of Rockports, Nike's, etc but usually last season and entry level models, you won't find the $200 Jordans lol. Friendly service and sales going on. Located in the 'newer' side at Lougheed mall, while undergoing renos, and with the new Steve Nash by there.