Great place! Was a bit confused because on the phone I was told it would be 90 for two dogs (110 max based on temperament) and it was actually 90 per dog. But amazing nonetheless my dogs turned out great! Very kind people and took their time read more

I just LOVE this place, and I feel so lucky to have them 5 min away from my house!! The groomers are all so nice, and they are so good with my pug who hates her nails trimmed!! Thank you Born Again, you are VERY appreciated!! read more

Bornagain Pet Salon - Bella, happy with her pedi - Pet Groomers Near Me - Trabuco Canyon, California

Quick response, good prices, very patient with nervous older rescue dog and a his very opposite personality 1 year old housemate. read more

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Born Again Pet Salon did an incredible job with our 2.5-year-old Cavalier King Charles Spaniel! They gave her a completely new look that is absolutely gorgeous--she looks just like a puppy again. The team there is awesome to work with, does beautiful work, and really listens to your direction. We highly recommend them to anyone looking for an excellent local groomer. Definitely a 10+ out of 10! read more

Their price was really high....$120. And then, after I informed them when I booked the appointment and when i dropped my 15 pound dog off , she was a squirmer they never mentioned surcharges. She Does not like getting groomed. They never said anything about A $25 surcharge for squirming. So out the door for a so so cut $150 plus. Never again Big mistake read more

I took my poodle to Bornagain for a cut and couldn't be happier! He came out looking absolutely adorable and smelling so fresh. The groomers were so gentle and kind with him. You can really tell they care about the dogs they work with. Highly recommend them! read more

Pet owners beware: These people are irresponsible liars! They are rude, unprofessional, and could care less about your pet. Additionally, they are grossly overcharging for the most basic services. We've had two separate circumstances, where we asked for a simple accommodation for our senior dog. They fully agreed! However, upon arrival to pick up our dog, we discovered that they had ignored our requests, and argued that our dog was not the only in their shop. We were big fans of Bornagain Pet Salon, under the prior ownership. These new owners have ruined a good business! STAY AWAY! read more

By far the WORST grooming on my dog in his 11 years. Instead of actually grooming him like we paid over $100 for they just shaved him down to his skin. My teen daughter who picked him up was crying when I got home because of how bad he looked (essentially shaved down to look like a rat). My dog is a maltishon had has very curly hair that tends to matt, but never has a groomer shaved him down to his skin. Its obvious instead of taking the time to groom him they did a rush job and decided the fastest option was to just shave him. He was there for 5 hours for what was essentially a 10-15min shaving. As a result we will not be able to take him ouside during the day as his very pink skin will burn and he will be prone to skin infections until his hair grows back. Attaching photos of how he looked after his last grooming 2 months ago (by a different salon) compared to how he looks after today's one. read more

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We've been going here for more than ten years. They always do a great job with our pups. The staff are amazing. Recommended! read more

Bornagain Pet Salon - Pet Groomers Near Me - Trabuco Canyon, California

Been using BornAgain for more than 4 years. Always good service & results to my 15 lb baby girl. However, recently, red flags began: Called to make appointment, left message, no one returned my call. Dropped my girl off for a simple TidyUp, they kept her for 5 hours!? This past Thursday, she was her happy spunky self when I dropped her off, but they kept her for almost 6 hours for TidyUp. When I picked up my baby, she couldn't/wouldn't open her eyes; I thought she was sleepy. At home, she tried to open her eyes, but she struggled. Eventually, that evening, she opened her right eye, it was fine; but the left eye was squinty & mucousy & her lashes were shaved off. I could see she was in pain. At bedtime, she opened her left eye long enough to see more: inner corner pure red, cornea cloudy!!!! Our Vet's office was closed, I used PetChat online to ask questions. Brought her to Vet early next morning. Diagnosis: possible Chemical Irritation causing Indolent Corneal Ulcer?!?! I don't know what happened at the groomer's, but this I do know: my baby girl is in pain, suffering, and not the same; I'm heartbroken. Vet appointment & treatment costly. Im not asking for reimbursement, altho I'm angry and sad. And scared to use any Grooming Service ever again at this point, no trust. Three photos: sleepy/squinty eyes at home, later in evening forcing to open her eye, next morning at Vet's view of dyed pupil, cornea, & surrounding area for inspection. Beware! Be Aware!! read more

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I have been camping and my dog needed a bath badly! I parked next to a pet salon not thinking my Yoda was going to get cleaned. I called to see if they were available to wash my little stinky and it was so spontaneous and everyone was so friendly. They welcomed my dog and gave him his much needed bath. Now he is gorgeous and smells really good! read more

Bornagain Pet Salon - Yoda the One Eyed Jack! - Pet Groomers Near Me - Trabuco Canyon, California

Called to get my dogs nails trimmed and they were very happy to help right away. The staff was very friendly and our dog nail trim was quick and stress free. read more

Excellent service and very gentle and kind with my senior blind dog. Been coming here for years - highly recommended

AVOID AT ALL COSTS I don't care if my dog was in the for 2 seconds there was a dog in the gated area up front that was 25lb-30lb that could have easily fit in there but no you decided to put a dog that barely fits in there in a cage that he doesn't fit in. If you have a bigger dog do not take your dog here. My dog was screaming like someone beat him all day and he was never like that before until I took him to this groomer NEVER COMING BACK WORST GROOMER EVER!!!!! read more

Bornagain Pet Salon - Pet Groomers Near Me - Trabuco Canyon, California

Ive been taking my puppy here for months and I have never had a bad experience. They take excellent care of him and all their pets for that matter. This is my first dog and first grooming experience and I will never take him anywhere else. They listen to what I want, and treat Diego with care. They only do whats necessary and all the employees are super friendly and accommodating. Kate the owner is truly gifted in her craft, She knows what to do and does it well. She offered a lot of great advice on how to care for his coat. He's a bischon Tzu-chon mix so his hair is silky and mats easily. He always walks out in good spirits with a cute little dog bow on. Highly recommend Bornagain for any of your grooming needs! Seriously best staff ever! read more

Bornagain Pet Salon - Diego - Pet Groomers Near Me - Trabuco Canyon, California

We've been taking our mini poodle, Molly, here for about 3 years and always have had a great experience.

I have 2 dogs that I bring regularly. Staff is very friendly and handle my dog lily with extra care. She hates to get her nails tripped and julio makes sure to take extra time with her. I never have a problem booking with them always accommodating to my busy schedule. I would highly recommend this shop! read more

Bornagain Pet Salon - Lily and Dormi - Pet Groomers Near Me - Trabuco Canyon, California

Great service! Staff was super helpful and friendly Initially, I was on a wait list, but they called me back super quick and got me a spot. Good price as well. My pup was very happy read more

Update: We still LOVE Bornagain!!! They are so friendly, courteous and do such an awesome job! If you're looking for a groomer this is the place to be! I don't understand the 1 star people, We love it Thank you Kate and your fantastic staff! read more

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They did a great job with our pet! Easy to schedule and price was right! Will definitely be using them for grooming services!

really shocked & dismayed over how the staff or owner (not sure who- regardless it doesn't matter) dictated & scolded my mother for not bringing our very delicate and elderly poodle in since July. She expressed over and over again how it's a hassle to shave a dog with such loose skin.. as if our dog is a Sharpay.. our dog doesn't even have loose skin. Really she doesn't, it just seems to be an excuse to just cut her hair extremely short for winter which we didn't want.. regardless, the reason we didn't bring her in was because last time we brought her here, She took one look out the car window when we pulled up and collapsed in our front seat. We were looking for a mobile groomer but unfortunately haven't been able to find the right one so we brought our little girl here.. as we always do. I just don't appreciate being treated like a student or imbecile regarding something imaginary & not true. (The loose skin- I can and will provide photos of our dogs "extremely loose skin" which as I've stated is not loose in the slightlest & also I am rather unhappy and unappreciative moreso my mother being spoken to in a manner that is just inappropriate and unacceptable. From what I gather, the overall tone of the statements made we're trying to basically insinuate that it's not bringing our dog in since July was pretty much consistent with abuse or neglect, which is the farthest thing from the truth, and regardless of this is not what their intention was, they need to learn how to speak to people especially patrons who returned their business over and over again provide them with a good customer reviews on yelp almost every single time we got our dogs hair done, and it's just really rude and unacceptable to speak to somebody in a manner as if they are beneath you. Also really upsetting when we always get bows in her hair, we've been going here for sometime now, but they act surprised when we asked for bows during this past visit. We were told "we know you want orange bows for Halloween but we don't think we have them" So instead of getting two orange bows, we got two differently design orange bows. not that it's the end of the world, but it's just adding insult to injury, when you're literally dictating to my mother as if she is a child, and if you're not trying to treat her with that kind of regard, regardless the lack of customer service is unacceptable, you don't speak to customers in that way Next time we won't wait too long to bring our dog in, we just won't return here are become patron of a better and kinder groomer who actually values their costumers & their pets & will actually speak to us with tact & respect. Really honestly shocked at how the staff or owner acted, won't be coming back. Guess you got your money but lost a loyal customer. read more

Another great job! My pack looks great (again). Thanks for fluffing my dogs, doing their nails, and making them smell lovely. read more

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Wow!!! Loved loved loved this place. This is my 5th time here and honestly, it's great every time. Some places just fall off on quality when you become a regular, this place is the opposite! My baby gets anxious around new people and they were so kind and accommodating. Would really recommend. read more

I had been bringing my dog here for more than 3 years. Always been an amazing experience. Friendly and professional staff and really provide good suggestions. Highly recommended. read more

The sweetest people work at this pet salon. I took my sister's maltipoo for a groom. He is usually very nervous but they were wonderful with him and went at his speed. All the dogs I saw at drop off & pick up seemed happy. The store is open and is visible from the store front. read more

About a year ago we started at this pet salon. All was great at first. Very concerned owner, pleasant interaction and they overall did a great job. I wonder if the ownership changed? Because so did everything else. The prices went up, the attitude of the male groomer is unacceptable and service was not rendered when requested. Won't come back again. read more

Staff was super friendly and knowledgeable. They took my pup in on a short notice and had a fast turnaround. Highly recommended. Will be back for sure! read more

Took my dog Henri here for his first full-service grooming, and we're super happy with his treatment. He's so clean (my favorite scent), and they did an excellent job with his nails which can be tricky with his longer quicks. Thank you guys for being so gentle and sweet to our guy. He's loving his handkerchief too. read more

Bornagain Pet Salon - Pet Groomers Near Me - Trabuco Canyon, California

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Very sad to be writing this as we used to love them but last 2 times something was not right about this place. This last time they shaved my dog down to the skin where they were bleeding and had to go to the vets for medicine and to make sure the wounds would not get infected. They also had my dog for 5 hours so not sure what they are doing with the dogs for that long. The assistants are not bad but the lady who runs the place doesn't like her job and I think that's why there are issues and safety protocols are not being followed. I unfortunately can no longer take my dog back here as the vet says this is not the first time they had to treat a dog after being at bornagain pet groomers. read more

Oliver has visited many dog groomers in RSM. They were all "acceptable". However, once we discovered Born Again, he goes nowhere else. They are very accomodating, and do a great job. We really appreciate the staff who are always kind to him, and he has never had a bad result. We vary the length of his hair seasonally, and they are always on top of which cut to use. Sometimes he goes in for a "tidy" and sometimes he gets a full bath and over all haircut. I tried doing his grooming myself a few times. Because of those experiences, I can really appreciate the service, and quality, offered at Born Again. I'm glad others are in the business, but for Oliver, this will continue to be where he remains a trim, and dapper, gentleman. read more

Great job grooming and bathing our miniature Schnoodle. Very loving and kind...he couldn't wait to go back. Thanks! Matt C read more

She's all done up and beautiful!!! Izzy has a heart condition and suffers from CHF, Bornagain Pet Salon was very king and gentle with Izzy!!! She looks wonderful and she's very happy when I picked her up! I wouldn't trust anyone else to cut her hair!!! Thank you Bornagain!!! read more

I've been taking my 2 dogs here for years and i wouldn't go anywhere else because they are the best! They are always so nice and everything is clean and my dog is happy to go there. They always do a great job! read more

Bornagain Pet Salon - Pet Groomers Near Me - Trabuco Canyon, California

We took our scroungy poodlepup here today upon recommendation of our friend. They did a fantastic job. We highly recommend. read more

Bornagain Pet Salon - Before. - Pet Groomers Near Me - Trabuco Canyon, California

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Used them for the first time today! They did a great job on our Dog! They where super nice and friendly. Prices are great too. Our dog looks so cute . I'll be using them regularly. Our dog smells great and they took out all the tangles and knots. read more

Bornagain Pet Salon - Pet Groomers Near Me - Trabuco Canyon, California

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If you can try to avoid this place please do so, my friend recommended me to come here and the way she got treated today was not professional I will be taking my business elsewhere. They told her she was not welcome back because her pets obviously have anxiety and they pooped. As someone who works in the vet field it does happen when they get scared. They should know this working with animals they are not humans and can't tell you when they have to go potty. It so terrible to hear how she was treated and now I'm scared if my pups will get treated the same or if they do when I take them in. Please everyone go somewhere else where your pets will be treated nicely, I fear what they do when we are not there. They also used bad language words in front of my under age child. read more

The owner reimbursed​ me for my vet bills and profusely apologized. So she did the right thing, it doesn't change that I had to take my dog in twice and that my dog basically could not leave her crate for a week. But I wanted to update fellow Yelpers that they did do the right thing. read more

Horrible customer service. Rude and inconsiderate. They don't make your pet feel at ease at all! To top it off, they are cruel and rough with handling of the pets. My dog was anxious and was trying to hide behind me. The owner reached around me and pulled him by the hair!! The poor dog yelped so loud and she still continued to drag him by the hair. She tried to show me the dematting tool she uses, but was very rough when brushing him. It looked very painful. I do NOT recommend this place to anyone. read more

Katy is wonderful with my two little dogs. We've been going to see her for nearly two years. Her new location is very convenient! We highly recommend Born Again Groomers! read more

Bornagain Pet Salon - Pet Groomers Near Me - Trabuco Canyon, California

I brought my dog here 5 weeks ago. When he got home he was unable to move his back end. I brought him to emergency vet and was told he needed neurosurgery. I brought him to surgeon and he had a totally ruptured disc in his spine. He had surgery and luckily it was successful. We knew he would walk again several days later when we picked him up. We had to keep him kenneled for a month. He still wobbles, but improving every day. Surgery was extremely expensive, but he is a young dog so we were compelled to fix him. I was speaking with my neighbor yesterday and she used the same groomer, Bornagain. She told me the last time she brought her dog there he was unable to walk. She thought it was a problem with his leg and attributed it to the groomer tweeking it and was not too concerned. Then she brought him to the vet and was told he had a back problem. He is on anti inflammatories now. Bornagain must be using a bad technique to restrain dogs. There is no other explanation. In fact they told her that maybe it was the strap they put on his stomach. I urge anyone not to leave a loved pet at this groomer. It may be one of the last times you see your dog. If I could give them less than 1 star I would. read more