Dr. Utley and the staff at Boston Dental are professional and caring. Having major work done after a lifetime of major work on my mouth. It gets discouraging. Dr. Utley knows his stuff. Minimal pain. Quality work. The staff in the office have always been positive and welcoming. After providing them with insurance info they developed a care plan based on my ins and finances. I would recommend this office to anyone committed to caring for their teeth. Unfortunately I have been to many dentists in my lifetime. Dr. Utley and the staff are by far the best Don't waste your time looking for a dentist. Call this office. The breathe competence. read more

I wish ZERO stars was an option. A regular six-month check, no issues? $453.00! They charged $175 for the cleaning, $62 for fluoride that they knew wouldn't be covered and three other charges above 'reasonable and customary'. I have two (2) dental plans and should have walked away owning nothing. They send a "statement" without any information - balance due. I've paid $48 and now they're saying I owe them $45. A trip to the dental office offered no resolution. This is unethical. Most pay $90 for a cleaning and $10 for fluoride. $453.00! DO NOT GO HERE. Unethical. ROBBERY. The worst and no help from them at all. AVOID at all costs. read more

If you're looking for reliable place don't go here, they cancel your appointments every other month, doctor told me 2 years with braces it's been 5, front office doesn't ever call you back. If they do they call you expect them to call you late in the afternoon. They send you messages to "press y" for a callback don't hear from them ever again. read more

I had a routine filling done by Dr. Justice, and ever since, I've been in constant pain. I went back to have it corrected, but the improvement was minimal. Now, I have to find another dentist to fix the issue properly. Beyond the poor dental work, Dr. Justice's behavior made me deeply uncomfortable. He is unnecessarily touchy--why does he need to rest his hand on my knee every time he talks to me about my teeth? As a young woman, this felt highly unprofessional and inappropriate. Even worse, he repeatedly fixated on a scar on my face, something I'm already self-conscious about. Every visit, he would touch it or make unsolicited comments. The last time, he poked it and said, "Uh-oh, looks like somebody's got a pimple!" I was mortified and wanted to cry. This experience was humiliating, unsettling, and unprofessional. If you value your comfort, dignity, and quality dental care, stay far away from this place. read more

I've been driving across town, for at least 30 minutes, for all my dental needs for over 15 years now... considering there's a lot of other dental offices near me. IMHO, this is the best place for all your dental needs, and I have tried quite a few around my area. Dr. Justice, Vicky, and the staff are all amazing at what they do. For every dental appointment I've had, I always leave feeling extremely satisfied with their services. read more

This review is purely for my experience, not any treatments they offer since I didn't get any. I walked in at 3:10pm for a 3:30pm appointment knowing I'd have a lot of things to fill out as a new patient. Everyone I interacted with was nice, but it took 2 hours for them to inform me that they could not do my cleaning and fillings today and that I would have to reschedule for another day. There was no reason, just that "the dentist can't do the filling and the hygienist can't do the cleaning." No other explanation. The raving Yelp reviews is what brought me in to try this place, but my experience has proven that this place has no care for a patient's time. read more

I have been a patient for a while at this office and they have taken such good care of my family. I even asked the Dr. Rosales to add a cosmetic extension on to one of my teeth and as busy as he was, he did that for me. the office is clean, updated and the staff is friendly and a pleasure to work with. I highy recommend them! Trish read more

Fraudulent billing. They have owed me 1k since I found out they were biling shady and have not answered my insurance, BBB since October. ​

Was excessively charged then when my insurance balked at the total Boston Dental mailed me threatening to sue me or take me to collections for the balance even though I paid my part right after the procedure. Before I could even sort out what the charge was for and why my insurance was questioning it Boston Dental starts harassing me with threats. So much for customer service. Save yourself the hassle and go somewhere else. read more

Boston Dental charged me $300 for a retainer (looks like a thin plastic Invisalign). I was shocked as I thought that was way expensive, but I'd already ordered it without asking the price, so I bought it. I wasn't expecting a gouging when I ordered it. The wouldn't give me any discount, even though I'd had a ton of dental work done over the years. So I panicked when one night after I left it on my nightstand, the dog ran off with it. I couldn't find it anywhere. Oh, No! Another $300 for a new one. I asked my dog if he had seen it. AND he actually ran off and came back a few minutes later with it in his mouth and offered it to me. True story!!! Makes me realize he understands a lot more of what I say than I thought. Anyway, Yippee. I have it. I don't have to spend another $300. Anyway lesson learned. Caveat Emptor! read more

Boston Dental - Rocky, the Retainer Thief - Oral Surgeons Near Me - Las Vegas, Nevada

No My dentist Glenn Justice charged me and my insurance company over $1,000 for upper dentures and he gave me some cheap plastic throw-away Dentures without ever even doing impressions , they're plastic and they don't fit in my mouth I can't even breathe with them in my mouth and they gag me and he looked me in the eyes and said I'm not making you a pair of dentures and he just kept the money , these plastic Dentures are made for implant surgery not for permanent dentures and I can't believe I let him do this to me but he is not honest dentist ! read more

I'm not particularly fond of any dentists, especially not in Las Vegas. Well.... I have found my dentist! I'm so glad that I came here! The Doctor eased my fear, and the staff is Wonder-ful (A little inside joke for Thelma :) ! Dr Justice and his league at Boston dental are highly recommended for anyone who dislikes dentists or the whole dental experience! read more

Brittany Hunt is amazing and wonderful , she is very tentative. Great person all around. So great with kids read more

Absolutely the worst service you will find. The front office staff has no clue what they are doing!! The doctor had to come out and listen to my complaint and basically said oh well, I'll look in to it read more

The office staff and dental hygienist are really nice. From what I've experienced the dentist is decent also. The office is clean and the wait is usually minimal. read more

Am very pleased with their orthodontist, Dr Tran and his team. Their customer service is top notch and are always there when you need them. Truly recommend them for their quality of service. Thank you Boston Dental. You guys are the best! read more

The woman in the front office was rude. The dental hygienist was very unprofessional.

Don't expect good customer service from this place. Tbh yeah purposefully delete your scan and imagery so they can just keep charging you.

Great day at the dentist with Julia she took great care of my teeth!!! Love coming here!!

Great people and service! Makes coming to the Dentist easy. I am always happy with my experience.

Horrible dentist all he cares about is money. I used to go there but one day m y insurance card was not working. I told the office I would get it straighten out and call them back with my card number. They practically held me hostage they would not let me leave. I was trying frantically to call my husband so he could help me and he had worked all night and was sleeping. I asked if I could make a small payment until I could get a hold of my insurance. They refused to let me go until I paid. I finally was able to call my bank to make a transfer. I was so upset with the way I was treated mind you I had been a customer for 4 years. I even paid for a mouth piece that I never got because they suddenly changed their schedule and don't work Saturdays. I faked for a refund and yet to receive one. So embarrassing and faced so much humiliation never received an apology or anything. I want my money back tit a mouth piece I never received. I will be filing a complaint with the BBB. read more

If there are Zero stars on here, that's exactly what I would give this place. The financing staff are uneducated, Arlyn doesn't pay attention to what needs to be done, numerous times, I told her I cannot bring in a voided check, when I called the office, she told me to bring in a voided check. Arlene, what part of "I cannot bring a voided check did you not understand!!" Anyway, long story short, Arlene was supposed to contact someone to see if we can move forward without a check and she NEVER got back to me. You know, I don't need this horrible customer service from uneducated people, I have many options of going to another dentist, don't need this. Got there at 5:30 left at 7:30and this is with nothing being done, only a consultation I waited two hours. Dentistry Equipment is worn down! Yuk! I wouldn't go to this place even if you paid me!! read more

Boston Dental - Oral Surgeons Near Me - Las Vegas, Nevada

Great experience! Both my boys' (12&9) appointments for their routine cleaning went super smooth. Love Boston Dental, have been seeing them many years, Dr Justice is great, they have the best hygienists and a relaxing environment! Highly recommended!! read more

The last time I was there it took over 90 minutes for a cleaning and a checkup. Today I went for a filling and a new issue. I left after 40 minutes in the waiting room and 25 in the chair. The techs saw me but never gave me novacaine, only the TV remote. They are staffed with young people right out of what I'm assuming is a vocational school, and I believe there is only 1 dentist. I'm looking for a DDS with a practice, not a storefront. BTW, my wife is also searching for a new dentist because she says that this Dr. has BO. I know that his stomach makes a lot of weird noises... read more

Dr. Justice is the best! had an extraction done it was a complicated extraction but he did it with no problem . All staff had a friendly attitude and pleasant at all times . Love them! read more

This review pertains to the office at 9484 W Lake Mead Blvd Ste 2 Las Vegas, NV 89134. Boston Dental offers the very worst customer service I have ever experienced whether it be a medical or non-medical business. They ignore their phone, and return calls, if at all, after 48-72 hours. It is not unusual to wait in excess of 30-60 minutes beyond appointment time before being seen by a dentist. This dental practice is a participating in network provider as per my dental insurance, however, they required me to pay up front for the work performed and advised me that any future credit balance resulting from insurance reimbursement would be refunded. It took Boston Dental over 5 months to supply the proper documentation to my insurance company for processing. After they received the insurance payment nearly an additional 5 weeks passed before the proceeds were refunded. I spoke to numerous employees only to be told, "it takes time." I had to file claims against Boston Dental with the BBB and the Nevada Office of Consumer Affairs . I recently initiated a small claims action which I now will not pursue as I did receive my refund. I have never had a more frustrating and horrible experience at any business - medical or nonmedical. Only one front office employee (Sue) was helpful, and, although I am satisfied with the dental work, I advise future patients think twice before deciding on Boston Dental -- truly the very WORST !!! read more

Great place to get your teeth maintained, The staff is very nice to work with, my dental hygienist was excellent along with the dental assistant. I am using them for all my teeth needs. read more

they are not professional they charge you hidden fees , make you wait long times even though you have an appt. and are not organized. There office manager is rude and very unprofessional , i needed authorization and we had to call to there office 4 times to get it for after she said she had handled it ! read more

Great experience! Dr. Justice was very thorough and explained everything in detail. I felt very comfortable and included in my treatment. I am always nervous to go to the dentist because I have extremely sensitive teeth, but everyone made me feel relaxed. Dr. Justice was very gentle and understanding of my sensitivity. Their equipment is state of the art and amazing! The entire staff was super friendly and made me feel welcomed! If you need a dentist, this is the place to go for great care! read more

Horrible front office. Great dentist. But no customer service skills whatsoever. Been leaving messages for weeks and nothing. They finally reach out to me and they booked the appointment on the wrong day! Now nothing till October? Unacceptable. Take your business elsewhere if you value your time and your sanity! read more

If you like sitting for a long time this is the dentist for you. I've never experienced waiting 2 hours at a dentistry until now. It's sad that I have to leave a negative review because they can't glue my permanent crown in a timely manner. I already spoke to multiple people here and they give you the run around. I suggest that you seek another dentist that is attentive and cares about your time and teeth than this place. read more

I just want to thank Dr. Justice and the staff at Boston Dental for the great service! One of my crowns came off last night. I wasn't able to get into my regular dentist because they stopped taking my insurance. My wife is a patient at Boston Dental and recommended I call them to see if they could get me in for an emergency appointment. They told me I could come in as a walk-in. Dr. Justice reattached my crown and I was on my way. Dr. Justice and his staff were all very friendly and accommodating and provided me excellent service. It looks like I will be making this my regular dental office. read more

Followed every COVID safety guideline. The Doctor and his staff were friendly and professional which made the visit very pleasant. read more

Love the staff here! Everyone is professional and extremely competent. My husband and I have been patients at this office for two years. We have had general cleanings and each went to this office for emergency dental work. All of our experiences here have been great. Highly recommend! read more

Great place. Very very friendly staff. Follows all COVID Protocols to ensure clients safety

This is a follow-up review. Since I wasn't happy with Boston dental, I made a cleaning appointment with another dental practice. I had nonrequested x-rays done with Boston. The new dentist's office wanted do x-rays, but I told them that I would have the Boston x-rays sent to them. So, I went back to Boston and filled out a release form. I was told that an email to my new dentist's office would be sent that day. Four days later I go to my new dentist and I'm told that no x-rays were sent. I called Boston to see why they didn't send the x-rays. Boston told me that they were sent. I had to cancel my appointment. Now I'm still trying to have my x-rays sent. So far, no results. Boston says that they're sent. My new dentist says not so. I guess that I'll never be able to have my teeth cleaned. read more

I've been coming to Boston dental for years to see Dr. Justice and he is amazing! He is always attentive and caring about what's going on and the staff is always so sweet! read more

Dr. Justice pulled my tooth today and I never felt a thing. Office is clean and the staff was great even if I was really scared

I just came from Boston Dental , with me I have a compromised health situation I asked if the staff was vaccinated ? They told me that because of the Hippa Law they do not have to disclose that information. With my wife worked for a dentist for 25 years as an office manager, if they are vaccinated they can voluntarily tell you that they are. Her office wanted every patient to know so they would fell safe. If they were vaccinated you would think they would let you know? We walked out! I just want to warn ANYONE who has compromised health to be aware that this office does not care if you feel safe or not and that you MAY be taking a chance by going there without knowing. read more

It was a great experience. From the wonderful staff at the front, to the amazing Moses and the other gal, I was made to feel comfortable ,(not an easy task), to Dr. Justice, who made me laugh,(seriously at the dentist!) Dr Justice sat down and explained the entire procedure and went out of his way to make me understand the plan for my future visit visits. I highly recommend any new patient to visit this office! read more