To start it off the security guard treated my mother and me very poorly. She assumed my mom was yelling and rudely said, "Stop screaming in my ear." when my mother was just confused on why the other people on a different line were going first.My mom is one of the nicest and hardest-working people I know. The guard then screamed at my little sister, who is a minor, and I confronted her about her behavior. She responded arrogantly, claiming her job gave her power. She made racist remarks about Mexicans and people of color and even threatened my sister with a year-long ban from entry. The worker next to her witnessed the situation but didn't help. This encounter left my sister upset, and my mom, who is unwell, is worried about her. We deserve respectful treatment regardless of our culture or skin color. read more

Oof this bottle drop is the prime location that 'everyone' goes to. Expect very long wait times if you don't have the green bags to drop off- That is one of the nicest option they have and very convenient, but you don't get your money right away (usually in a day or two). The drop off door is on the side near the entrance. You need your card to open the door (wait three seconds to pull). After I go drop off my cans, I go in and get a box of bags and print some tags. *Usually* there is paper for tags, but if it's busy and they're out, your best bet is to come back later. Your maxed allowed bags to drop off every three months is 15. A nice pro is there usually is security around. I am giving this location low stars because of just how... busy and not so clean it can get. The area is also sketch as it's in a high crime area with business slowly moving away. Line is long outside the door, but only a certain amount can be in. Line also forms pretty early in the AM. Parking is tight. I wish I could give The workers the 5 stars as they are always nice and helpful and I'm thankful they show up. There is also the bottle drop app that is convenient that has your card on it and balance and remaining bags. read more

BottleDrop Redemption Center - Glisan - Recycling Center Near Me - Portland, Oregon

Depending on when you're there, it's ok. The guards are pretty nice, and keep everyone in line.

Really like the concept, so easy to do and 20% extra at some locations, can't go wrong. Get your bags and tags ahead of your first redemption to make it so much easier and the next time go more smoothly. read more

BottleDrop is a scam. 50% of the time I do not get credit for all my bags. It's super annoying having to call costumer service to ask about my missing bags. Also, the employees here are very unhappy so they are rude. The mood at this redemption center can only be described as doom. read more

The mother land of working machines. 16 Working Bottle Machines. That's right. Working Machines! Each machine is able to take all types of returnables, even those without a deposit. If it can read the label, it will take it. There are several places around Portlandia that are ........... less than great. (122nd/Powell) (39th/Powell) They are all an assault on all your senses! That fact is constant no matter which recycling center you go to. They are all gross on some level. I want it to be quick, so I can go home and wash my hands. "Bottle Drop" has a good handwashing sink area, with a hand air dryer. The bathroom was fairly clean as well. They have an attendant that will help you out and even count up to 50 returnables for you. There is also a Drop Off Box, If you set up an account, you can drop off your returnables and they will count your returnables for you and deposit the money onto a Debt Card account with "Bottle Drop". I did about 345 returnables in less than 15 minutes. It was awesome. As opposed to the half hour I spent the day before at 122nd. Ave. and only got about 30 cans through. I was on the only working machine. Problem was that you had to keep putting the same can through about two dozen times before it would accept it. (If I come across sounding bitter over my experience yesterday, @ 122nd. Ave. it's because I am!) Bottle Drop, you are an oasis! read more

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I used to work at this location. I was wondering how it had such a high rating. 1.6 stars is WAY too high for three glisan location. Delta Park is the worst but glisan runs a close second. The workers there didn't care about anything ( but who can blame them? ) The street folk are everywhere. They tried putting in porta potties, but just became a place to overdose in and leave needles all over. Why people bring their children here I'll never understand. It's a really crappy place where v crappy people go. read more

Great first time experience. Sure, it's a few miles from home and not nearly as close as my local retailer like Fred Meyer but the machines here are super modern and efficient. I no longer have to deal with those Can't-do machines that are always giving me problems when I try to get my money back from the deposits. Everything is taken care of right there, two quick stops. The machines that count your returnables, then a machine to give you your cash or deposit it on your account. And, for a small fee, you can use the 24-hour drop off machine. The customer service was patient, friendly and helpful. read more

BottleDrop Redemption Center - Glisan - Recycling Center Near Me - Portland, Oregon

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2 of my 4 green bags I drop in was credit into account. Last time I'm going there as the Milwaukie BottleDrop credit my bags! Warning don't use this drop off location! read more

Absolutely the worst experience. They say they are open until 6pm, but they absolutely are not. They start closing down machines at 5pm and leave one line open. We showed up at 5:20pm and they had us waiting out in the cold and rain for 40 minutes just to close the doors on us at 5:50pm as we were right at the front of the line and there were still people behind us. When I asked why they didn't have the machines open until 6pm the lady said because they wanted to get out of there at 6:30pm. So the employees basically shut the place down so they can do all their closing work in that last hour, instead of shutting it down at 6, as the hours are posted and do their closing work after 6. The employees were also incredibly rude. I feel that the least they could've done is come out and tell the people in line they probably wouldn't be getting in tonight instead of leaving us standing out there for no reason. They knew we weren't going to make it in time and they didn't care. They should also probably post their hours of operation as closing at 5 or 5:30pm. read more

This place is absolutely unsavory. Outside is dirty and littered with homeless people not just depositing but "hanging out." There is also broken glass everywhere. The inside smells like a bum's armpit. Standing in line for an hour doesn't help with the smell. I'll just give away my deposits next time. Yuck. read more

BottleDrop Redemption Center - Glisan - Recycling Center Near Me - Portland, Oregon

I heard about Bottle Drop from my Dad in Eugene. A while back they took out all the bottle returns at a number of Eugene grocery stores and installed a Bottle Drop on the west side of town. My first experience there was awesome. We were in. We were out. We had our cash. Nice. So I thought I'd check out the local Bottle Drop on Glisan and 122nd. It's located all the way back in the far corner of the shopping center. I've been here twice now. The first time, there was quite a long line to use a machine, even with the many available. Although there was a wait, it worked very smoothly. The machines work by scanning the bottle/can and then sending it down a conveyor belt where it gets crushed somewhere else. So you don't have jammed machines or have to have someone come unlock the damn thing to shake it down a little bit. I went again this weekend and arrived shortly after they opened, about 9:15. I still had to wait, but not as long. It's in that part of town where people really value their cans and also use a lot of them, if you know what I mean. This review would easily be 5 stars if the place wasn't so crowded. What I really like is that they have an attendant there to hand count your cans and bottles that the machine won't take. The machines take 99% of them, but if you have specialty bottles or something, then you can still get them counted for in a short amount of time. Then you just head to the machine, scan your tickets, and it spits out your money. They have an account option, but I'm not fully sure how that works. I just take my money and run! read more

BottleDrop Redemption Center - Glisan - Recycling Center Near Me - Portland, Oregon

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i have never seen a manager of a store be so hateful and mean towards anyone as i did today at the beaverton cannon road location. my sister has down syndrome and i took her there. it was are turn we went inside and the manager started yelling at us. i said could you please not yell at her. she lost her mind. was cussing and kicked us out. im still in shock. i still cant believe her behavior. her foul mouth. 2 men ask her what her problem was and she kick them out. she would not let me buy bags or stickers. im filling a law suit tomorrow. for discriminating against someone with special needs read more

BottleDrop Redemption Center - Glisan - Address of location - Recycling Center Near Me - Portland, Oregon

I go there at least 1-2 times a month. Since the virus there is always a line out the door, when I try to use the outside drop 8 out of 10 times the door will not open. I was told when the room is full they lock the outside door. read more

It's mostly crackheads and tweakers and there is no convenient parking for drop off. Milwaukie location is MUCH nicer, easy drop off, and feels safer. UPDATE: tried to go back out of convenience and STILL A HECK NO for this gal. Milwaukie location still preferred, and OC off Beavercreek is my 2nd choice. read more

Pretty convinced these green bags are a huge rip off/law suit waiting to happen. When i read the fine print setting up the account they are supposed to take 2.00$ per bag counted. When i filled a green bag and emtpied it into a machine myself i got $10. For the same green bag filled and given to them to count they gave me 5.90. This is a lot more than the agreed upon $2 per bag. They are ripping people off read more

This place is sad and dirty and somewhat sketchy. Because of coronavirus measures, all the people with bottles to return can't go inside at once, so there's a line across the parking lot. Many people in line are not wearing masks or social distancing. I'm a green bag user, and I need to buy more tags, but there's no way in hell I'm going to risk going inside to buy them. Nor am I going to stand in line and risk catching coronavirus. There's got to be an easier way. They could at least offer to sell bags or tags online. I'd suggest that the state get rid of the bottle return and allow us to use our recycling bins to recycle cans, but I'm hesitant to take away from some people what seems to be a major source of income. read more

I think BottleDrop needs to change the color from being Green to something not so environmentally friendly. I was told that if I go over my limit on how many bags I am allowed to recycle that they would 86 me and I would never be able to bring cans back to the place. I would love to know why they put a limit on recycling? If anybody has any information on where else I can turn in cans that I do not have to turn in myself, I will gladly take the advice. I guess BottleDrop doesn't like money. read more

Where to begin? Well this place doesn't give you credit for all bags being dropped off. The first time I dropped a total of 6 bags for my uncle and only two were accounted for. I had to wait and call back in five days. I dropped off one bag today that wasn't even counted. I called customer service because I don't feel like they're doing a very good job. I was told this location does a great job. Lol ya a good job ripping off people. This is a service people use and pay a fee. We purchase our bags and get charged for each bag. I'm done with this location read more

It's dirty and smells, but what do you expect? It's a bottle return. The staff is nice as long as you show them the respect you would want! read more

This is the 3rd time that we haven't gotten the correct amount of $ deposited in our account, around $ 5.00 each time. Make sure that you count how much is going into your green bag before dropping it off. read more

It's a gamble whether or not they'll count your bags for your account, or take them. Sometimes they count both, sometimes employees take one. Whenever possible I try to go to other locations. I guess the 2 stars is for the times they actually do redeem my paid deposits. Management: Are you going to do something?? read more

I like the convenience of bottle drop but this location is seriously lacking. We drop off about 4-5 bags a month consistently, two at a time, and usually always around the same amount. Typically only one bag gets counted or the bags are counted as half the amount they should be. While the customer service line is helpful and always credits our account, they make you wait a full 7 days just in case the bags got separated and one got in a different batch. That logic doesn't even make sense to me and the other bag never magically appears up to 7 days later so I'm left calling again to deal with it. This literally happens every single time I drop bags off. read more

The last 4 bags I dropped off here were never scanned and calling the Bottle Drop Center number is a waste of time as they never call back despite leaving multiple messages. Better off donating the bottles to Parkrose school district bottle drive... read more

Look at all the recyclable items Bottle Drop DOESN'T accept. Just find a real recycle center where they just weigh the items in a basket & pay you. read more

BottleDrop Redemption Center - Glisan - Look at all the recyclable items Bottle Drop DOESN'T accept. - Recycling Center Near Me - Portland, Oregon

Prior to 2020, I would have given a 3-star rating to this BottleDrop location at 12403 NE Glisan. But since the coronavirus hit, the NE Glisan location has plummeted to an ignominious 1-star rating. The main problem is that many of the employees at this location are completely unfamiliar with Oregon laws on beverage container redemption. This is surprising, given that redeeming containers is literally all that happens at BottleDrop locations. The worst employee on this score is the older white female employee who started working here as a security guard at some point in early 2020. Most weekdays, she is there playing a "gatekeeper" role at the door of the facility. It is her job to tell people when to come in the door. She takes her role way too seriously. All too often, I have witnessed her unnecessarily yelling at customers. But more importantly for my purposes, she apparently received either no training or very bad training in Oregon's bottle redemption laws. Several times she has told me "we don't do any hand sorting here," even though the law is that each person may redeem up to 50 containers per day at each location for hand sorting and counting by the employees. She is breaking the law each and every time she tells the public "we don't do hand sorting." I would bet money that at this point, she has told thousands of people this false and unlawful information. Other employees at NE Glisan are not much better. At least one employee has told me they won't accept *any* flattened containers (for example, containers that have been run over by a vehicle). Such a refusal to accept these containers also violates the law. The state law is that all containers must be accepted for hand counting -- even if crushed, flattened, or otherwise damaged -- as long as the brand can be identified (or the "OR 10 ¢" is visible), except for containers that show signs of already having been run through a reverse vending machine (e.g., containers that are squared off or have linear notches in them). Unfortunately, trying to reason with (some of) the employees here is like talking to a brick wall. Finally, at the NE Glisan location if you're lucky enough to get an employee who understands that they have to accept up to 50 containers for hand sorting, odds are they will still make you stand in the long "COVID era" outdoor line, just to get in the door. This makes no sense, especially when there is no line or a very short line inside the store at the customer service desk for hand sorting. Frustrated with this NE Glisan BottleDrop location, I have recently started visiting the BottleDrop location in Gresham instead, even though it is much further away from my home. The Gresham location is like a breath of fresh air compared to NE Glisan. My hope is still that the NE Glisan location will improve. I have written emails to the people down in Salem in charge of the statewide BottleDrop centers with my specific complaints. They have assured me that the employees at the NE Glisan location will receive better training. Only time will tell whether this actually happens. read more

Compared to Medford's.... It's filled with spiders, dirty floors... Small waste bins that world work if you had the guy working the floor in Medford... He's on it, will clean your cart for you, count your cans when the machine refused... Wow. Portlands is like s Meth lab. read more

I wish I could give this place a negative star review. If you want to be treated with disrespect and profiled this bottledrop is the place for you. The two ladies working the early am shift act like they are working in Nazi Germany. The entire time I was there they were yelling "no bottles or bags on the floor", and constantly asking to see tickets. I had just started redeeming my cans when the short black lady asked to see my ticket and the guy's next to me, we are both black also, him a bit older. We told her we had just started. She looked at us like we were lying. I've been to this bottle drop before and have NEVER been asked to show my ticket. When I asked the lady why she needed to see my ticket, she had a HUGE attitude, and seemed put out that I was even asking. I told her it would be nice to know the reason why. She told me there is a $35 limit. THEN she started yelling to everybody there was a $35 limit. A little while later the short heavy-set white lady with the pony tail came by and saw me pull a ticket. Now it came out because there was an error, only had 10 cents on it, and when she asked I showed it to her and my previous ticket which only had $20 on it. Then she said that's how you cheat. SERIOUSLY?? The white lady kept going on even after she walked away so I said I was there to redeem cans not to be harassed. She proceeded to tell me I had an attitude, which I replied they were the ones with the attitude, was then told I was in denial about my attitude, and was finally told to leave by the security guard. Very unprofessional. I don't feel the need to be harassed early on a Sunday morning. The security guard was nice and calm, that is the best thing I can say about the entire situation. I asked how to file a complaint, and then asked the ladies their name which they refused to give. If you didn't do anything wrong, why would you care about giving your name?? Mind you, I asked a white guy who came out later how much he redeemed, and he told me almost $75. You be the judge. I will be filing a complaint with corporate on Monday. read more

The keys to a positive experience at this Bottle Drop location are timing and your own attitude. If stale beer odor and low-income folks (doing what they can to make ends meet) bother you, you certainly should not come here during peak hours. I just bounced through at 8:15 AM on a Monday morning, and had no problems whatsoever dropping off my two bags and collecting some new bag tags at the vending machine inside. Everyone was smiling, and there were several open redemption stations. read more

The floor is sticky with the remnants of everyone's soda and beer leaking from their bottles. The lines will be long, particularly at peak time. I went around noon on a Saturday and was lucky enough to snag a machine with no line, but as I went through returning $20 worth of bottles, lines formed at every machine. The machines, for their part, have serious trouble detecting Whole Foods brand water bottles. I partly blame the bottle label for having an empty white box that looks like a bar code box, but the machine should still be able to understand where the bar code is. So I'd say 50% of my water bottles need to be reinserted. I swear it took an hour just to return all my bottles. All in all, this is a bit of hassle so you better decide if the money is worth it to you. Either take smaller batches to the grocery store, or just recycle your bottles without getting the deposit. To be frank, this place is frequented by a lot of people who seem to need to money and to be honest, the $20 doesn't matter that much to me -- I just want to recycle. I think I'm going to start giving my bottles to homeless people or something. read more

Three visits to the location. Visit 1: 37 minutes waiting in line in attempt to setup an account. Per worker when got to front option to set up account ended 7 minutes ago. Had to return second time to set up account. Odor intense inside. Visit 2: Acceptable wait less than 10 minutes second attempt to setup account. However the rep asked me to return to obtain bags since they were running short. I refused noting this was my second attempt to obtain and she provided bags. Visit three: dropped off two bags. After 1 week only one bag on account. Unfortunately I did not write down the number on the bag I dropped off so no recourse to resolve and obtain my money from the return. read more

Another poor idea to make you hate the bottle bill. I went today because I had more than 144 bottles and my local store is a stickler I stopped along the way at Fred Meyers thinking I could get rid of my few remaining bottles and found one machine working and a huge mess. I decided to try this place. Filthy, over crowded and while we were waiting they announce that they couldn't take plastic. I unstuck my feet from the floor and left, never to return read more

Due to the new mini bag size , I give them a very negative review. When i started using them 6 months ago, I thought they were great, But now they are backed up with bags most of the time, But my biggest complaint NOW is this TINY little green bag that maybe fits 10 or 15 cans. What a waste of time and money. I got to wonder what IDIOT thought this was a good idea, I think I will just go back to the old way untill they get there stuff together. BIG BAGS PLEASE ! read more

0 stars if I could. This place is beyond awful! One dang place in this whole area to drop off bottles and the whole drop off door is completely full. . Awful awful awful. read more

My wife and I dropped off 2 very full bags of cans each over the course of three days this last Memorial Day weekend totaling 12 bags. As of the following Thursday (today) they show only 9 bags total counted. What's funny about that is I looked yesterday and 10 bags were counted. Something fishy is going on here. read more

I found out today bottle drop is moving across the street in the old O'REILLY'S building next to McDonald's on on 122nd. Parking is in behind the building and not safe. I feel there are some shady people that hang out at the bottle drop. There are fights and theft of cans also and other illegal stuff going on at the bottle drop. I think people may feel like they can do things and get away with it because they're out of sight of other people. I think they should consider a new site that is safer and visible to other. Menlo Park already has people shooting up in public and I think they will do more illegal things when they're not visible. If you feel the same way. Please post it and let bottle drop. We have enough crime and garbage in our neighborhood. The bottle caps, needles, bags and garbage in Menlo Park Shopping Center by the bottle drop. I wouldn't feel safe going there, when it's not visible to the public.​ read more

Good luck getting your green bag credits. 6out of 10 for me. $24 lost, does not cover cost of bags, gas and time to recycle my cans. It's a loose-loose so far. No receiot or record of bags I've dropped. Way more cost effective to toss them in the trash so I'm only losing 10 cents a container instead of 15 cents trying to recover my investment. Sad day in Oregon.Good luck fellow recyclers. read more

Again I dropped of 3 bags and only one got counted and put into my account. Such a bummer that you can't hand your cans in and have them counted correctly. I'm missing roughly $24 since I started this drop program. read more

If i could give this 0 stars, I would. Find literally any other way to return your containers, just not BottleDrop! Everyone knows the center is gross, often overcrowded, and generally not pleasant. The machines to set up an account are bizarre and placed on the opposite wall as customer service, making you push through the crowd to reach them and back again to get help. But I assumed once I had my account and bags, I'd be able to skip ever going back in again and just use the hatch. Knowing that I lose some of my return value to buy their bags and pay for the processing was a little annoying, but I figured better than waiting hours in line. What I didn't expect was the 50% FAILURE RATE!!! I am not kidding. As of right now, I have dropped off 6 bags to this location and 3 have vanished. I got credit for my first 2 bags very quickly, lulling me into a sense of security. For my next drop, 1 was counted quickly and I assumed they were busy and didn't sweat it for the next one. Until 3 days went by and I realized I was never getting credit for that bag (weeks later, it's like it never existed). Chalked it up to bad luck, or maybe a mistake on my part. But then my last time (and I mean VERY LAST TIME, because I will never, ever return to these cheating crooks), I put in 2 bags and was able to hand them directly to an employee on the other side. I could see how empty it was in there and thanked the person as I gave them my bags. Now, days later, both bags have vanished and were never processed or counted or anything. They just don't appear on my account at all. I have emailed them (one of the few ways to make contact), but have received only silence. If anyone ever reaches back out to me or they magically find my returns I'll happily change this review to 2 stars for back end customer service actually doing something, but I'm not holding my breath. I assume now that I paid them to get bags so I could make a special trip out to gift them all my returns. Between the lost bags and fees, they kept or recouped about 70% of the value of all my returns. TL;DR: After jumping through BottleDrop's hoops for account setup, they "lost" 50% of the bags I gave them, the bags I had to pay them to get in the first place. This place cheats and steals and it's not okay! read more

Worst idea ever.... seriously how much do these machines cost.... 200 billion in debt, and we can't just count or weight cans.... and they give you some BS limit... whomever created these, waste of money, idiotic machines should be ashamed... probably in the Bahamas tho ! read more