[[HIGHLIGHT]]Annie Haul saved me! I was so incredibly stressed with helping my mother downsize and move into assisted living, not to mention finding an affordable adequate service.[[ENDHIGHLIGHT]] Kate and her employees were SO kind and patient. I'm so impressed with how fast they were without feeling rushed. It was difficult for my mom to part with much of her things but I felt very at ease to know I was working with such compassionate professionals, and that her belongings were going to be re-used and not end up in a landfill! This isn't just a junk hauling/recycling company, this is an incredible business that leads with empathy! read more

[[HIGHLIGHT]]This was a horrible experience. I was sooo disappointed and frustrated to be treated so poorly by the owner.[[ENDHIGHLIGHT]] We were upcharged on nearly every line item and owner was RUDE and would not work with us at all. She threatened to remove our items from the truck and leave it on the sidewalk if we didn't pay her inflated amount. What should have been (and was estimated) at $350 was almost $600! Please never never never go near this company. Ronny and Ivy should look for another humane employer. I can understand why there are so many bad reviews, I wish id seen yelp reviews before using them. read more

Annie Haul - Junk Removal & Hauling Near Me

We were given an estimate over the phone to remove a couch, bed. Some bags of clothing and a couple boxes. 350. Including elevator fee (which they doubled ) and gas. I acknowledged that it was just an estimate. We ended up selling the couch but added a few small items so figured it would about the same price. When he got everything on the truck, the price they charged us was over 600.00, almost double. [[HIGHLIGHT]]When we complained, the driver called one of the owners. She was incredibly rude and tried to put it back on us, citing the fact that our mother had just passed and we are "just upset"[[ENDHIGHLIGHT]] I will never use this company again and will warn other against their scam tactics. * In response to the owners comments* Yelp does not give you a chance to respond when the owner of a company is defensive and responds with lies, which is what I expected Katie the owner to do in response to my review. It does in fact let you edit your original post . [[HIGHLIGHT]]We did in fact try to work with her at the time to try and reach a reasonable compromise, however she was very angry and only kept spouting off that they have great reviews and we were just confused in the grief of loosing our mother( we were cleaning out her apartment)[[ENDHIGHLIGHT]] There are in fact many negative reviews where people have described exactly what we experienced. I can guarantee you that there are many, many more unhappy customers that just didnt leave a review. To set the record straight: Fact : The final estimate (After we sold several pieces of furniture that had been in the original quote ) she gave on the phone was for $350.00 and by the time they arrived, we had sold a couch as well, so it was just a bed and an assortment of bags and small boxes which I had also described. We threw in a couple pieces of durable medical equipment thinking it would be about the same price. NOT AMOST DOUBLE which is what she tried to charge us. [[HIGHLIGHT]]Fact: We did not keep calling her to add items. The truth is, I called ONCE to tell her we had less items.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Fact - She told me I was the only person to ever complain about her business. Reading the yelp reviews I can see MANY people have found her just as "rude and entitled" as I did.[[ENDHIGHLIGHT]] I wish that I would have read the reviews prior. Fact: We never refused to pay. We did express our frustration and try to work out a fair compromise with her at the time. She refused to come down at all except to come down on the elevator fee that the driver had invoiced as twice what we were quoted. I will not even address the rest of her spewing because I think it speaks for itself. read more

Big shout out to Annie Haul! We inherited a "hoarder house", not too fun, Kate and the crew were amazing and knowledgeable about what would be keeps and what to toss. [[HIGHLIGHT]]We had no idea where to start, and in a tough situation, its nice to get the help you need[[ENDHIGHLIGHT]], Thank you. read more

Annie Haul did a great job for us as we anticipate our next move to downsize. They were prompt and professional and it really does make you feel better when you know that much of what you are clearing out will be routed to an appropriate community warehouse, or other re-use charity. They also took old paint and other hazardous yard chemicals to dispose of at a transfer station. Saved us a rental of a truck and many trips to various locations. Worth their weight in gold! read more

prompt, professional, and kind from the initial contact until completion of service. I would certainly use them again to haul old furniture and unwanted household items. [[HIGHLIGHT]]They are also great communicators about fees and services.[[ENDHIGHLIGHT]] read more

Glad to support a woman-owned business, and everyone I talked to/connected with was friendly and helpful. I had a rather large load of alllll sorts of things from drywall to tires to a pet crate, and they were super professional, fast, and offered me options. Totally worth it to have everything gone from the driveway and the peace of mind of a clean and quiet space! This wasn't even all of it, I had some last-minute large additions and some stuff behind a gate that we almost forgot to have loaded! They were very accommodating. read more

Annie Haul - Trash - Junk Removal & Hauling Near Me

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[[HIGHLIGHT]]Rude and seemingly entitled. Not helpful.[[ENDHIGHLIGHT]] I am normally thrilled to work with female-dominated businesses - because they get it. This crew did not impress me from a customer service perspective. read more

I had to empty out my parents home of 40 years... Annie Haul was amazing!! From the first call to Kate to having CJ and Celes do all the hard work each step went so smoothly!! I can not recommend Annie Haul highly enough! read more

This is a fabulous business! I had a basement with a large collection of things to get rid of and no idea how to go about it. A friend recommended Annie Haul. The women who came did an excellent job clearing my space. They were strong, polite, and very efficient. I accidentally left a box of my son's things, that meant a lot to him, in the mix, which they took. (My fault for not moving it out of the way). Next day I went down to sweep and saw that it was gone & immediately called the company. Kate called me & said she thought everything had been donated. However she said she'd call the women to ask if they could possibly locate the box... Well a while later she left me a message saying they found the box & she had dropped it off at my home!! That is truly going above and beyond as far as I'm concerned! I highly recommend this business and will definitely use them again. Thank you, Annie Haul! read more

After renters; they moved a whole truck full of left behind crap for me. They were really responsible about sorting things by donations, hazardous, electronic, etc. Even left a couple dollars in change on the counter that they had found throughout the removal. Highly Recommend read more

One of the small improvements we've been making to our home was changing out the outdated, and frankly kind of terrifying, flickering fluorescent lighting in our garage. Unfortunately, that meant a number of 8ft long fluorescent tubes and some janky old ballasts. These are definitely hazardous materials that can't just go in the trash. They were also too long for either of our compact cars to haul to the appropriate facility. Luckily, Annie Haul was recommended as a service that could pick up hazmat items. Scheduling was just a phone call, the folks that came arrived on time, were professional and friendly, and most importantly, took that clutter out of the garage. We were warned that the price that was quoted was approximate, but even with the hazmat fee, it was right on target. Additionally, it was less than the last junk haulers we used when we moved. The only downside was they don't take credit card, but as long as you know that, it's easy to be prepared with cash or check. We will definitely use Annie Haul again next time our junk is too large for a Honda Fit. read more

The movers with Annie Haul were on time, professional and worked hard. I was helping my Aunt downsize, and she kept worrying about the useful life remaining in things she had to leave behind. It was reassuring to her that they would donate or resell rather than take things directly to the dump. We didn't have time to do a moving sale, and their prices were reasonable for taking everything but what we could fit (and belonged in) the apartment dumpsters! read more

I moved from a larger house and had boxes, packing materials, and a hundred things I couldn't use or that wouldn't fit. The folks at Annie Haul really took care of me, from the owner to the guys loading up my stuff. It was just so smooth. How often have you not thrown something out because it was still in good shape, and you just knew someone would appreciate it. But then it sits in the corner or in the garagage beause you are too busy or too lazy take take your butt to Goodwill? Problem solved with Annie Haul. Thanks! --Matt And who doesn't get a chuckle out of the business name? read more

Would give more stars!.Great people to work with.Had a situation with getting my mom moved out of retirement home,They were so nice being the situation was was complicated and we were on a deadline.I highly recommend them.. read more

Oh my goodness. I needed to find a regular junk hauler, box recycler, general sorter and taker of unneeded things and was so glad to find Annie Haul. Kate was a dream to discuss my project with; she and her team were friendly and personable, quick and communicative. Will definitely be using this service again, and happily. Also, love to support a woman-owned local business! read more

The owner, Kate, was super easy to work with in setting up a pick up of bed we no longer needed. They showed up right on time and the whole operation went off without a hitch! read more

Great service & terrific price! Super nice, professional, affordable. Even better, they donate what they can to charities and recycle what can be, so little ends up in the landfill. Definitely will recommend to everyone who needs to have stuff removed! read more

Do not hire Annie Haul for this service. They arrived with two men. One of them had trouble making it up the stairs and complained about there not being an elevator. When that same man saw the furniture that needed to be hauled, he got upset and stormed back out of the building. After some time, he called me down stairs and told me they wouldn't be able to move my items. Even if they could, it would cost $1200. They knew I lived on the third floor of an apartment, knew all the items they had to haul, and gave me a quote of $375. He was extremely condisending and terribly rude. For the record, the other guy was fine and apologized for his coworkers behavior. A hauling company should know and be capable of hauling your items away. Don't waste your time or money with this company. I wanted to champion a woman-run hauling company, but they need to step it up. I scheduled this weeks ago. It's my last day at this apartment and I'm now stuck here with a pile of furniture. read more

We found Annie Haul on Yelp. They turned out to be an excellent choice! Everybody was respectful, sensitive to our needs, and flexible. Our project was a difficult one, and Annie Haul made it go so much better than it could have gone. I will be calling them again, soon! read more

Helpful, reliable, hardworking and responsive. I highly recommend this company, which helped clear a lot of things from our basement. They were the only company I could find who would deliver reusable furniture and items to local nonprofits rather than just take everything to the dump. read more

Kate was so helpful, and the movers were friendly and efficient, Job well done! Good to have a go-to place I can rely on for future jobs.

This is A+ company. Amazing service. I hired them to clean my Aunt's home out, She was moving to a smaller home. They were courteous, professional, proficiant, competent and most of all enjoyed working with them. I would highly recommend Annie Haul and definitely use their services again. Plus they recycle. read more

I used Annie Haul yesterday and they were awesome. They worked with me to ensure I was comfortable with the overall cost and were so friendly through the entire experience. Henry and Emily were great and accommodating and I would definitely use them again and I highly recommend them. There were going to ensure they could donate as much as they could too. read more

Came to the house and loaded up a full truckload of things to be donated. Everything was in good shape, just no room in the house, but couldn't be easily taken by other donation agencies because of minor imperfections. Annie Haul was a perfect hire! They take all things in good condition and donate to various organizations, making it easy to get rid of items that "don't spark joy" in your life! read more

We had some large things that were too big for us to haul and we did not know how to reuse or recycle. Emily and Henry brought their bright spirits and made it a joy to haul all that stuff away. It is so great how they endeavor to get as much as possible to organizations to re-use or recycle. read more

I called Annie Haul to take away some old furniture and other junk. Kate got back to me right away and got us scheduled for a pick up. Her folks were super helpful and so nice. They worked very hard and were efficient. I will definitely use her service again. read more

Annie Haul gets my highest recommendation! I am so grateful for the service they provide and for the kind humans who do the work. I hired them to haul away all of the leftover "stuff" that accumulated in my garage in the process of preparing for a long distance move. They arrived early, worked quickly, and were so personable! It was a great feeling to sweep out my empty garage, and Annie Haul made it happen! read more

This service is so needed. I've been trying to declutter my house for quite some time but got stuck with where to donate things or where to recycle things. Voila, Annie Haul separates it all out and distributes to appropriate facilities and limits the amount that goes to landfill. I feel so good. Best check I ever writes. read more

Staff are very nice, and great that it's a woman owned and operated business, but their trucks are quite small, so you'll pay $750+ to have anything substantive hauled away. read more

Fast, professional and a great $deal. Annie will clean out your house or apartment with a great hauling service. They recycle and donate a lot of the stuff. She has great customer service & nice Irish accent. read more

I have been using them for a few years now, and the continue to exceed my expectations. They are incredibly friendly, prompt, and we're priced lower than other haul companies. On top of this, they donate any usable items and recycle anything that is recyclable, which is invaluable. read more

Annie Haul is the absolute best hauling company out there. Here's why I always use them: they take all of my furniture, weird mediums and old art supplies, used for flipping furniture, and they haul it to the most economically conscious place for it to be disposed or donated. They are fast, and respectful, and good at their job. On top of that they have the best rates! read more

We were helping our daughter move from one house to another. She had sorted through years of "stuff" and had accumulated quite a pile. I called Annie Haul and Henry and Emily were there two hours later, loaded everything up, leaving my daughter much relieved. Annie Haul is a great later native to a dumpster where everything goes to,the landfill. She will donate anything that is in decent condition so that things can be repurposed and used. Henry and Emily were professional, efficient, and fun to joke with as the pile diminished. read more

I needed a bulky item moved from point a to point b in Portland.... on very short notice. unfortunately I live about a thousand miles away, and was under a lot of pressure to get it done immediately. fortunately, upon checking out Yelp I heeded the good reviews here and booked the move with Kate at Annie Haul. Everything went EXACTLY as promised with total communication the whole time... which i would think is saying a lot in the hauling industry. A few difficulties arose on my end but they were very gracious about adapting the plan a bit (sorry), and getting the job done. Definitely appreciated the personal and professional touch... Thanks again! read more

I have worked twice with Kate at Annie Haul and both times have been a delight! Responsive, professional, and reasonably priced. They hauled away a sofa bed the first time and large tree trunk rounds more recently. Highly recommend! read more

Hooray for Annie Haul! We recently downsized from a three bedroom house into a two bedroom apartment. As the week leading up to the move wound down we realized that we had way more stuff than we had expected to either donate, recycle, or junk. We were so dang exhausted by that point that the thought of running the additional trips and loading/unloading the additional carloads was enough to make us cry. We were so lucky that Annie Haul was able to squeeze us in the next day! They were prompt, fast, professional, and just all around the best service! And it was so great to know that they would salvage and donate what they could and recycle as much as possible, so not everything we sent with them would end up in the landfill. AWESOME!!! We would highly recommend them to anyone in need of some help with additional stuff and would absolutely use them again anytime. Thanks, Annie Haul!! read more

I had them come and clean out a garage. All in all they did a good job but one thing bothered me and I thought I would share so that others can avoid the situation. I had an old bike in the garage that I intended to donate because it needed some work. The woman who runs the company was really excited about the vintage bike and it gave me a weird feeling like she intended to make money off of it. Nothing on their website indicated that they would resell items. I felt a little weird about it and said - "maybe I should keep this" at one point during the clean out. She then convinced me that it needed too much work and I should just let it go. I still think about it and wonder if she wanted it because she knew she could sell it. The clean out service was good but I wouldn't recommend to anyone simply because I don't want someone cleaning out my garage just to make additional money off the top of what I was already paying her. read more

I had a great experience with Annie Haul! I called Monday morning at 8:00 am to see about getting carpet hauled away that I had pulled out of my new house over the weekend. The owner, Kate, went out of her way to fit me in the same day, and came over to pick up the carpet herself. She was there right on time, just before noon. And, she assured me that the carpet would be taken to a recycler, which was important to me. Price was very reasonable! I highly recommend Annie Haul! read more

We are so happy with Annie and company. They came out and gave a fair quote, then showed up when they said they would, and gave us a great deal in hauling away junk that had been collecting outside for years. Their service was just what we were looking for and exceeded our expectations! read more