I have been a customer for.over 20 years, before it changed to Recology. I probably missed one or…read more2 garbage Pickups during that time. In the last year with recology I have missed 3 or 4. Now I'm being told I am following the wrong schedule. For more than 20 years it has been the last Tuesday of the month. Im now in my se entries and forget sometimes and I just received a schedule with my pickup dates o sme.times it is the first Tuesday, and sometimes the second Tuesday and the third Tuesday and the 5th Tuesday and oneonthon the 5th Tuesday. Could they make m it any more difficult.​

Their sign and online all says close at 3pm. I drove a huge load from far away over and the lady…read morehad "already shut her system down" at 2:50pm. Said they closed at 2:3". Horrible employee who doesn't understand it's that easy to just come back later with a huge trailer full of trash.

We have come here for both the dump and recycling services. The dump side does seem a bit steep…read moreprice-wise, but we only bring things here that we can't donate, sell or recycling, so we don't use that service very often. The recycling side has always been set up efficiently with friendly staff and a clean environment. They take a wide range of items. If you're ever unsure, check their website for a full list. On our most recent visit to the recycling area we were abruptly and rudely scolded for driving a company vehicle to drop off 3 gallons of antifreeze. My husband had recently flushed the coolant in his classic car and didn't want to transport the antifreeze in his fully restored car, so he decided to bring it to the recycling center in his work truck. The woman in the hazardous waste area jumped on us as soon as we pulled up, accusing us of bringing 'business' waste and not personal waste. We assured her it was from a personal vehicle. She seemed skeptical. It was a pretty awkward transaction. Other than our most recent experience, I would recommend this central transfer and recycling center.

I use recycle. Always in and out. People working in there are super friendly. I say hello and they…read moresay hello back. They just monitor that the right things are going in the right places.

I live at MonteVista in Beaverton and we've had ZipEco at our complex for almost a month now and I…read morehave been so pleased with the service. I hated taking my recycling and trash down when it gets full because there is only one trash area in my complex and it was a major wreck! Now that ZipEco is offered to us I love "trash day". The person working our route is always here right at 7pm so I can bring in the receptacle before I head to sleep for the night. The instructions for use are well explained and easy to do, and nightly service makes it easy to stay on top of your housework. Before my roommates and I would stuff the trash so full we could barely close it because none of us wanted to take the trash down the stairs and then fight for space in the full dumpster. My neighbors never flattened their cardboard boxes down so the recycling was a nightmare every week. Now with the rules ZipEco has in place they have to flatten the boxes and recycle correctly if they want it to be taken! ZipEco was the best idea my management has ever had, I appreciate this company so much, they make the worst part of housework way easier for me.

Carrie and her team couldn't be more professional, responsive, and kind! The process couldn't have…read morebeen easier and from first inquiry to pick up, it was only a few days. Amazing. Very highly recommend!!

Mark and his colleague came out to pick up some metal at our school. They were efficient and…read morehelpful. They only charge 10 bucks but we paid them more as they definitely deserved it. I would use them again in the future. Great value and hard workers.

Mark was wonderful! He came out to the property we were cleaning up, several times for various…read moreloads of metal, appliances, and even a greenhouse frame. He was careful to take everything he was told he could take, leaving the area tidy when he was done. He's a talker as well, which I enjoyed, but had to get back to work.

Ok, those cans had been in my car for nearly a week and people break into cars for less reasons so…read moreI really needed to get them done. I was in the area and thinking that this spot was probably a horrible idea especially so close to their closing time. I was completely wrong! I live in Beaverton and the redemption center by me is a mess with a very long line of people cashing in their max. This was shockingly efficient - even with the people in line who clearly know what's what and are ready to rock. Everyone was averaging 2 bags. There is a security person right at the door calling out the free lane for you to go to. The floor was clean and I was just impressed as to the efficiency and how fast it was.

Went to recycle some cans with my son. The bags we brought in were clean when we brought them, but…read morebecame very dirty in the facility bc obviously there is nasty liquid everywhere. Our leftover items the machine wouldn't take and our bags were covered in filth by the time we were done and there is no trash bin you can put that trash in. I did not want to put it in my car, so what am I supposed to do with it? The answer is plan ahead and bring an additional clean bag so you can get the stuff back home. But the reality is that 95% of ppl at the bottle drop are homeless. So why is the city not providing a trash bin nearby?? It's ridiculous. In my case it wasn't much trash and we were parked outside a nearby business so we put the trash in a trash can outside. There was no sign saying what sort of trash was allowed or not allowed. The security guard for the business (Lowe's) was outside and didn't say a thing when I put the trash in the bin. He then took the trash back out and chased us down with it! It was uncalled for! What a power trip! Why not have a sign on the trash can, or say "I'm sorry no recycling trash in that bin". When I asked why he didn't just say something or have a sign he immediately became volatile saying "have fun sleeping outside"! H clearly is blinded by hatred for the homeless community that makes up the majority of folks in that area bc neither myself or my son look homeless anyway but it still doesn't excuse his behavior. In the end though.. where are homeless ppl supposed to put their garbage?? Carry it around for eternity?? Can the bottle drop area get a trash can for crying out loud?? Portland residents are taxed enough to support a dumpster. I don't think it's an unreasonable request seeing how the mission of the bottle drop is supposedly to keep Oregon clean and pristine. What a joke!!

Amazing !!!!! From start to finish. This company is awesome. Professional and made a huge…read morerelocating experience a piece of cake. Highly recommended and will use again !!! THANK YOU !!!!

Jay and Nate were careful and so considerate...Did a great job and I definitely will be using them…read morein the future. Affordable pricing also.

Customer service was poor. I work during the day and had a couch to drop off. I got off from work…read moreat 4:30pm and drove straight to the waste station. I arrived at 5:02pm to find the gate closed and the staff at the gate turned me away. Her response was to come back the next day at 8am (when I'm working). I under stand operation hours, however the rigidity displayed by the staff was unhelpful given the small size of the load I was trying to deposit (a single couch). I'm sure there were still other customers inside at the time. The hours of operation are ridiculous as well. It is a disservice to customers for the waste station to have traditional banker's hours and not have alternate hours available during the week. These hours conflict with the availability of most working customers.

A great place for your garbage, and your hazardous waste. What are you gonna do? It beats putting…read moreyour trash in public places.

Going by their Wedsite I was to be charged $ 33.00, when I arrived the clerk in the booth said it…read morewould be additional charges added to the cost a total of $55.00. She asked me if I was going to pay cash or debit, I mentioned Debit and she said there will be an additional charge of 2.5% if I used my debit card. I told her I would pay cash. I feel the company is cheating it's customers saying in their website they will be charged $33.00 until they actually get their and are hit with a Dry commingled fee of $29.00 I get that Dee.. also a Transaction fee of $14.00/Fuel surcharge fee of $7.00 and a Corp tax fee of $4.00. Very disappointed and will let my friends and social media know what a rip off the customer gets once theY pull up To the booth. Not everyone can afford these types of prices that are on Social security.

Great place to take recycling and great customer service! Highly recommend. The staff was…read moreextremely friendly.

5 stars as they take shredded paper. They were helpful in the office. It was very easy to drop…read morestuff off.

Clearing out my parent's house and took a load of mixed metal and eWaste to the Tualatin location…read more Woman on the phone was super helpful and friendly and so was the staff at the facility. I'd never done this before and they were very patient and explained the process, even though we arrived shortly before they were closing. We had to pay $10 to recycle a TV but since they pay for the metal recycling we walked out over $200 ahead!

I called, phone answered quickly, problem explained, problem solved! Well done, very pleasant…read moreperson answered the phone and took care of me!

Horrible service really horrible and lie when you call and ask why they skipped your house. We…read moredon't get a choice for trash pick up we're stuck with what th e city has a contract with. Why should they try to do better they know we don't have a choice. The truck was right down the street and they wanted more money to drive back and pick up the trash. Then the the guy said he documented that the can wasn't put out??? Really this dude writes down ever can he picks up or doesn't ???? Really? I just watched them pick up recycling they don't document anything ever. So lazy, they constantly leave nasty trash that spills on the streets, they just can't seem to get out of their trucks. I hate being patronized by someone who is actually not doing their job. Horrible horrible service. Every house I've lived in this city has had the same issue. Find another company Portland.