Bought a Nissan Leaf there a few weeks ago. Well cared for with little high-powered sales push. Nice place. Would recommend for anyone looking for a fair price. Good selection too. read more

We went in knowing what we wanted, and Rome made that happen. The shop was super busy, and the staff was probably pushed to the limit with year-end incentive sales. But we were treated fairly and respectfully--no BS. We are happy with our new car purchase and our experience with Boulder Nissan. read more

I've been coming here for awhile for my oil changes however on sept13 2024 , I came in as usual for an oil change , they did that and washed the car , as I was leaving I noticed the car didn't look clean but im disabled and was fatigued and in pain already because I was there prob hr maybe hr and a half , so I just drove home , when I got home I noticed the windows were dirty and the drivers side had streaks , I got water and a microfiber cloth and wiped them , the outside had what looked like silver glitter that would not come off , I emailed Robert and he advised me to bring it in so he could look at it , I brought it in a few days later and he stated it looks like sap from the trees , I advise I have a covered parking and no trees , I'm a senior and don't drive much as it is , Robert and two other guys looked it over and proceeded to talk to me like I was stupid and denied it could have happened there , then they sent a guy by the name of Eric Stockton who also talked to me like I was dumb and senile , he stated I could email him and he will see what they can do , if your a senior or disabled don't go there , they have no accessible restroom for the disabled . I don't appericiate them treating me like I'm a dumb senior when they know it's their fault , just own up and fix the issue simple , they think they can get over because I'm a senior citizen not ok even the manager read more

We had our daughter's Nissan Leaf shipped from San Diego and the dealership in Boulder CO was our meet-up location. The shipper (having nothing to do with Nissan) was a few hours late so we ended up hanging out with the sales staff. These guys were truly wonderful. Here are things we learned while chatting them up... 1) My daughter (anyone*) can charge her/their Leaf in their dealer parking lot for an hour at a time for free anytime, and longer than an hour if it's not peak time, which is especially meaningful because they have a level-3 charger, so an hour at fast charging goes a long way! (Especially for students without much spending money) 2) You can apply the EV state tax rebate at the time of purchase - don't have to wait until tax time 3) If we ship her car back to CA, we can do it through Nissan's vehicle transport system! Seriously, who knew?? My hubby almost had an aneurism dealing with the auto shipping broker he used, awful experience, so dealing with the Nissan guys would have been a massive decrease in stress, 100% confident in that 4) A couple of the guys bring their adorable and friendly dogs to work 5) Oh and if FREE unlimited charging for the rest of eternity coupled with super cute dogs don't do it for ya then you should also know they have free snacks... even for people only there to get free charging... Yeah, I know, right??? You're welcome. One final detail that I have to add is that after a couple of hours we finally gave up waiting for the auto broker to show up and so we left. We told the auto broker to just call us when he got there. Well he NEVER did call us, but Joey in the Nissan sales dept, who we were chatting with, did call us to let us know the dude finally arrived. You get what I'm saying? The Nissan employee gave A+ service to some people who just happened to be randomly at his dealership. We were not even there to purchase anything at all, we simply used that location as a meet-up place... and hung out eating a couple of free snacks... lol * we bought her Leaf at a dealership in CA, so we have never bought a car or paid for service at this dealership read more

I have purchased a two vehicles from this location in the last few months. First, was a Nissan Rogue. I will say the process to buy was as simple as it comes with dealerships. In and out in under an hour. The second vehicle is where my problem lies. I was a first time buyer of an Nissan Leaf EV, and first time buyer of an EV in general, and the car doesn't even remotely pan out to what Rick told me it would be capable of. I explained my situation in detail, driving 120 + miles a day for work, and was told the leaf would make this drive easily. I was also told that the 120v charger that comes with the vehicle would gain me 10 miles for every hours worth of charging. With the vehicle charging all day at work I should never come even close to draining the battery on my vehicle. To be clear, Nissan states this same charger gets 2-5 miles for every hour of charging, nothing near the 10 Rick stated, and when confronted about it he changed his statement to "Oh it only gets 7 miles for every hour of charging." Even with my car charging for 8 hours a day while I'm working, I am still at an extremely low battery when I arrive at home. Without the 240v charger I was also only able to drive the car every other day as it takes over 20 hours to fully charge up. I went back to get the car dealt with and was told they would purchase my vehicle back, at a $6000 loss to me, and offer me a more expensive vehicle in exchange. As if this was some favor they were doing me. I will not return to this dealership, Rick in particular is more concerned with making sales than ensuring customers get a vehicle that is needed. I am new to the EV scene, as stated, which is why I went into such detail about my specific scenario when purchasing. I wanted to ensure the 150 mile range would work for me, but it barely makes it the 120 miles. Steer clear Response from the owner an hour ago I am really sorry to hear that the Leaf is not working out. We did try to put together a scenario to get you into a longer range vehicle, and I am sorry to hear that it won't work for you either. Ed Olsen GSM Boulder Nissan Update - Since I can't respond to your response. You did try to get me into a new leaf SV, as I stated in my review above, but a scenario where you buy it at $6000 less than the loan, your dealership still accepts the payout for the EV credit, and I am forced to pay higher rates due to the negative equity, doesn't make up for the damage your salesman did with the initial purchase. Simply informing me of EV capabilities would have been a deal breaker when I stopped in. Acting like your dealership is giving me a break, when in reality the deal sells an additional car for your lot and makes an immediate $11,500 in profit, while getting another leaf back to sell, is not a deal for anyone but you. To add a little more context for anyone looking. I am attaching an email from Rick, even though in person we received claims of the charger being capable of 10 miles per hour of charging, that states the 120V charger should charge at 7 miles for every hour of charging. Nissan itself claims their chargers only get 2-5 miles for every hour. 50% less, at its MAX CAPABILITIES, to what Rick says it should be getting. This is the kind of information Nissan Boulder will push to sell a car. Note ***This was a google review I copied over to Yelp. Pictures under the google review from me.*** read more

My 2019 Leaf battery had gone bad. This was determined quickly when I brought the car in, and I was given a nice loaner car immediately, no problem. During the several weeks that it took to get the replacement battery in, I was kept up to date on the progress. When the battery came in, it was installed quickly, and I had my car back the same day. The whole process was painless, all of my questions were quickly answered, I couldn't be more happy with the professionalism shown by Boulder Nissan read more

Dealership was nice enough, sales person was fine. They take excellent care of their used vehicles which is wonderful. They did use my appointment to sell the car I wanted out from under me. They knew I was driving from Denver, too. This leaves a very bad taste in my mouth. If I had known someone else was looking, I would have made a different decision (perhaps in their favor!) They decided to let me arrive, spend 30 min making small talk with some talk about the car, and THEN tell me a woman just arrived just to buy the car. She was a nice woman who told me that she wasn't sure about the car until they called her to tell her we were coming so she rushed down to buy it. Nothing wrong with this technically, I suppose. But I still don't like it and cannot recommend Boulder Nissan. read more

THEY HAVE THE VERY BEST SERVICE DEPARTMENT IN COLORADO! I just had a new shock put in my right front. It took over two hours for the install. Tech Oscar Esparza replaced the shock. He was assisted by Tech Cam Guzman. I was very happy Three days later with their work. Front office staff Danielle Kretchmer, Kristie Horman, and others are very sharp and professional. Also, front office staff Jen and Joy add to a very comfortable experience for customers. If your NISSAN NEEDS REPAIRS, BOULDER NISSAN IS THE ONLY PLACE TO GO. I drive from North Denver to Boulder for their exceptional service. If you liv in Colorado, Wyoming, Utah, Kansas, or New Mexico, Boulder Nissan is still the very best place to go for any repairs. If you want your car fixed by the best, then go to Boulder, Colorado NISSAN at 2285 28th Street, Boulder, Colorado. read more

Outstanding service for my son who was having trouble with his car. Had the car for most of the day trying to diagnose a mysterious problem with the car intermittently shutting off. Ran a number of tests and had more than one service technician trying to diagnose the problem. At the end of the day it was determined that the car had "bad gas", which caused the problem. Boulder Nissan charged NOTHING for this service!!' Only charged for the gas they put in the car to test drive it. Very professional and courteous car company. Refreshing and pleasant. They will continue to have our business!! read more