this people sell cara in a really bad condition, they need to stop doing that, do Not buy cars hereread more

I've been looking for a Jeep for weeks on the "usual" websites and was not happy with the result…read more Our local auto dealerships were overpriced, by quite a bit so kept looking in nearby states when we discovered Cory at Boulder Cars. Incredible service, pleasant to work with and fair pricing, Boulder Cars was efficient and easy. Call Cory for your next vehicle He won't disappoint you.

This is are "go-to" when we need anything serviced on our vehicle. This is my wife's second…read more BMW, and honestly we have complete trust in them. We like to work with Mustafa, that is our Service Advisor. Today he was off so we worked with Ethan. He was just as courteous. The main attraction is they evaluate your vehicle and send you a walk around video that highlights thier inspection points and an evaluation of your vehicle and its condition of your particular issue. My wife likes Mustafa due to the little touch that he walks her to her vehicle when the service is done. Just that little touch makes a huge difference! Would definitely recommend.

AVOID THIS PLACE AT ALL COSTS!…read more Bought an Audi I thought I loved. Turns out you guys sold me a car that needs $13,000 in work. The steering column was busted when you sold it to me and I was assured by two separate mechanics that it was like this when I bought it. Absolutely shameful.

This was probably the easiest, smoothest, and fastest new car-buying experience I've ever had…read more Bruce was fantastic to work with -- friendly, professional, and, most importantly, very knowledgeable about the car. There were no sleazy sales tactics, upselling, or pressure at any point during the process. I chose to finance through Honda because they were offering a promotional rate, and the finance representative was equally friendly and easy to work with. Overall, the entire experience at Fisher Honda was exceptional, and I've already been telling everyone about it.

And now almost 1 year later, to add insult to injury…read more.. Last year, my salesperson had told me to go to the service center to pick up a Tesla adapter for my new ZDX, on my way out. When we stopped by, we found that they were out of stock. We checked back several times over the next several months to find them always out of stock. Today, I had to bring the car in for a recall service, and when I asked, the adapter was in stock! But alas, the sales manager says that there was never any promise of this adapter being provided to me with my lease, and will not comp it to me. The sales person no longer works at Fisher, so I guess I have no witness to the discussion. GRRR. I must not be the only customer who was offered this tenuous promotion by the salesperson, and I believe offer should be honored by Acura. Also, be aware that the Fisher service center is going to charge 2% for using a credit card there. While it is becoming more common for business to try to recoup these fees, I thought I would mention it so customers will not be surprised.

Updating, don't know why I left a 4 not a 5 in the past…read more Original: I did not end up buying at this dealer but the shopping experience was very positive with Ian. I did get the sense that they value putting a customer into the right car and will take the time to try and do so. I saw other Yelp reviews for Flatirons Imports under its other name Flatirons Subaru, and I'm not the only person who spent a lot of time with a salesperson test driving models and did not end up buying that time around. I think for the patience of the salespeople here, they may not always make a sale that day or that time, but they are earning long term customers who will come back next time and buy. I would buy here in the future.

AVOID. Service…read moreManager: Ryan Nuckles Service Advisor/Service Person: Amanda This was the worst dealership service experience I have ever had. I came in with legitimate concerns about my vehicle and left feeling dismissed, disrespected, and talked down to. I have been going to this dealership for 5 years and will never return after this experience. A small fingertip-sized windshield chip expanded into a crack the size of my hand during the 4 hours my vehicle was in the shop. When I brought this up, Ryan responded, "Do you think we're just going around smashing people's windshields?" Instead of taking responsibility or having a professional conversation, I was told chips expand eventually and that it may have been from sitting in the sun. This windshield had survived years of weather and hail storms without this happening. I also came in specifically to discuss a previous AC recommendation. I was told my vehicle's age and a slightly low AC charge justified an $850 reseal and recharge. I was later told that 2-3 O-rings were leaking and that all 8 needed to be replaced, but no one could explain which O-rings were actually failing or answer my questions. An independent shop completely disagreed with these findings. The way I was treated was the most unacceptable part. I was repeatedly spoken to in a condescending manner, including being asked, "What should I do about it, Ella? What should I do?" and being told, "Well, you didn't pay for any of this." My concerns were dismissed instead of addressed, and I was made to feel like I was unreasonable for asking basic questions about my own vehicle. I also raised concerns about a recommended $1,250 oil-related service. The inspection video only described the area as "sweating," not an active leak, and I had an oil change just two weeks prior where no lower oil pan leak was identified. When I asked about the discrepancy between their findings and those of an independent shop with extensive experience, I was not given a clear technical explanation. Instead, I was met with dismissive responses, including comments questioning whether I was implying the Subaru technician was "wrong or making something up." After this experience, I will not be returning to this dealership. The way I was treated has completely destroyed my trust in this service department, and I cannot recommend this dealership or Subaru to my friends and family based on this experience.

Dishonest bait-and-switch. Avoid if you're driving from out of town…read more I drove 2 hours from Colorado Springs after confirming a $7,500 trade-in value and an OTD price of $36,626 in writing (see photos). Even after being very clear that I would walk if they changed the numbers, they tried to drop my trade-in value by $3,000+ the moment I arrived. Before I even got there, the salesperson, Lorenzo, sent a rude text refusing to even "look at my numbers" unless I showed him a full evaluation from another dealer first, then called me later on and blamed his manager and said it was him sending the texts. Despite having a quote and a check in hand, they still tried to play games with "hidden codes" on my vehicle. I walked out and went back to South Colorado Springs Nissan, who honored the $7,500 trade without question and got me a better rate. Don't waste your time or gas money here. They don't respect your time, their own written word, or service members.

Boulder Nissan sold me a defective car in 2022 and would not help me get the buyback which I…read morefinally got from Nissan national. I came back to them to buy a new car, and they were rude and expensive and I bought the car elsewhere. Then when Nissan national tried to arrange the vehicle surrender, which is supposed to happen where I bought the car, they refused to do it since I did not buy a new car from them. They are ridiculous, petty and vindictive.

The service department here is top-notch. After being told by a few other Jeep dealerships near…read moreDenver that they were backed up on service work and would need to hold my vehicle for 1-2 weeks, I started calling around to other dealerships and jeep repair shops. Fowler parts department and service team are great. Their prices are pretty competitive for large repairs. They helped me order my necessary parts and didn't try to upsell me anything. Their waiting area is also very nice. I've been to a few of the dealerships around the Denver metro area and Fowler's waiting area is top-tier compared to other Jeep Service waiting areas. It was clean, had coffee, snacks, and overall had a pleasant feel. I was also able to get my jeep fixed in one day, right before the new year! I am now going to use them for all my Jeep services.

Would give 0 stars on the service department . Bought a windshield warranty. Trying to get it…read morechanged out. Dealing with my fourth person on this no notes on anything . One guy quit or got fired after taking pictures but never put in the system . Had to go back another time for more pictures still no notes on the account . Service manager should be fired . No one gives a crap there. Go anywhere else

HUMILIATING AND DISCRIMINATORY EXPERIENCE - MIKE MAROONE CADILLAC BOULDER, CO…read more On August 15, my wife and I, both deaf, came to this dealership with the hope of buying a car. We left feeling hurt, humiliated, and with a deep sense of injustice due to the treatment we received from the manager, Austin. From the start, he showed no interest in helping us. He did not provide any price quotes for the cars we asked about--no options, no comparisons. Instead of guiding us and building trust, he treated us as an inconvenience. Since he did not speak Spanish or American Sign Language, we had to communicate in writing. However, his impatience and boredom were obvious. It was clear he did not want to assist us. The worst part: * He pressured us to apply for credit without any documents or clear figures. * He forced us to provide a $11,000 down payment as a requirement to take any car. * He ignored our alternatives and threatened us by saying that without that deposit, there would be no sale. This is not just poor customer service--it is discrimination. No one should leave a dealership feeling oppressed, manipulated, and treated as a burden. Mr. Austin is the example of what a sales manager should never be: unethical, lacking empathy, and unprofessional. He was not looking to help us--he wanted to get rid of us. The manager sale of a car should never come at the expense of human respect.

I went to buy a used car from the used car lot.thr fiance manger was the rudest sales manager u…read morecould ever run into i will never purchase from him or this dealership.he told me I had to pay a 300 Miller fee just to swipe my credit card and that the credit card was doing that which I don't not belive.