The crawfish are damn near perfection and service from Shelby is second to none. Great vibes and they have karaoke!! read more

Bourbon Street Bar & Grill - Cajun/Creole Near Me - Bedford, Texas

Lindsey gave the best customer service ever! both of my soft serve Margs. Made my 1st time experience memorable

This is your average cajun spot. It does have the theme down from decor to menu selection. They staff was freindly. I had made it in time for happy hour so opted to choose the pretzle and queso. No complaints on the queso and points for plating a big serving. The pretzel on the other hand was dry and hard. I followed up with a 1/2 lb shrimp boil. Loved the flavor and the seasoning. The only downside was the wait, it seemed service was very slow. read more

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Stopped by this location after a competition. Was skeptical about going in as there was no one in the parking lot. Lo and behold the food was disappointing. I ordered crab legs as they as 1/2 off on the weekends. They came out cold . Not even room temp but cold to the touch . The lady offered to redrop them in the boiler but it was ok I was out of the mood. Will not return for round 2. Waitress was nice though. read more

I wanted to like this spot but it didnt really give that bourbon street feel and the food was mid. The service was dope through the waitress she was on top of it. The ambiance was ok its a nice spacious place but thats just it nice and spacious. read more

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A friend brought me to Bourbon Street for a birthday lunch, as I'd never been here before. I'm rather a wimp about spicy food, so I got the Fried Shrimp plate. My friend got the 2# platter of crawfish. My shrimp were very tasty - not too spicy and in a delightfully flaky batter. They came with two small hushpuppies and some French fries, along with a little dish of cocktail sauce. The crawfish platter came with a LOT of food - potatoes and corn mixed in with the crawfish. There's a big bucket at the table to throw the shells in, and a roll of paper towels at the table for a virtually endless supply of napkins. We went during lunch time, so it was fairly quiet, although there were some patrons sitting at the bar, and the tvs were on and tuned in to different channels, so the atmosphere was a typical bar atmosphere. The service was fairly attentive and courteous. If you want some good Cajun food, I would recommend trying out Bourbon Street. read more

Bourbon Street Bar & Grill - Crawfish - Cajun/Creole Near Me - Bedford, Texas

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I took my mother out this evening for their Cinco de Mayo special, arriving between 7:30 and 8:00 PM. We've been here once before and had a genuinely wonderful experience, so we were looking forward to returning. Unfortunately, tonight was a completely different story. The moment we walked in, there was no hostess at the front. Now, I get it; they may have been short-staffed, and I'm willing to give the benefit of the doubt there. But here's what's frustrating: the restaurant was barely busy. Most people were seated at the bar, and there were plenty of open tables throughout the dining room. This wasn't a chaotic, slammed Friday night situation. There was no excuse for what followed. A group ahead of us was already waiting, and eventually a woman from the bar came and seated them, but never came back for us. Then a server came out to take that group's order, walked right past us, and still nothing. I finally had to walk up to the bar myself just to let someone know we were standing there waiting to be seated. The server said she'd be right with us, went back to her table, returned to the bar, and still no one came. After nearly 10 minutes of standing at the entrance feeling completely invisible, I told my mother it was time to go. We left. Short-staffed or not, it would have taken all of 30 seconds to walk us to one of the many open tables. That's it. Instead, we received zero warmth, zero acknowledgment, and zero hospitality. Our first visit left us with such a positive impression, which makes this experience all the more disappointing. We won't be returning.​​​​​​​​​​​​​​​​ read more

We came to Bourbon Street Bar and Grill expecting the amazing food everyone online raved about... but what a nightmare. The crabs were nearly impossible to eat because there weren't enough shell breakers, the bread was ice cold, and everything literally tasted like mud. We have photos to prove it--this was not just disappointing, it was disgusting. We heard so much hype, but this was our first and last visit. Honestly, a refund or compensation feels appropriate given how bad this meal was. read more

Bourbon Street Bar & Grill - Fake gator bites - Cajun/Creole Near Me - Bedford, Texas

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I love this place!! It's authentic Louisiana Cajun food!! The crawfish is perfect!! Definitely worth the money!! The Saturday crab special and karaoke is absolutely the best!! Y'all better get you some!! My server Sarah, was awesome!! Make sure to get the soft serve margaritas and beignets!! read more

Bourbon Street Bar & Grill - Live crawfish - Cajun/Creole Near Me - Bedford, Texas

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Hands down the best Cajun food I've had in a LONG TIME. Right up there with the actual bourbon street cuisine. Shaelyn was the bartender and also took tons of tables like a bad ass! The food was hot and amazing! If I could give 20 stars I would!! Amazing experience I'll be back for sure! Devoured the food too fast sorry no pics read more

This place is excellent! Really impressed with the prices and the food quality. I can't wait to try more of their food! read more

Bourbon Street Bar & Grill - Half priced crab legs on saturdays $9.00 for half a lb! Best snow crab legs I've ever had. - Cajun/Creole Near Me - Bedford, Texas

I would give a zero if I could! Food was not great made me sick as well as server cut us off when she had to leave and had to go to the bar for anything. Will not be back! read more

Bourbon Street Bar & Grill - Cajun/Creole Near Me - Bedford, Texas

Dear Management, I am writing to formally file a complaint regarding a recent experience at Bourbon Street Bar & Grill. On April 10th, we placed a dinner order over the phone with server Vaniecia (check #284), after 9:00 PM. She informed us that the kitchen was about to close and that we needed to make our order quickly. After placing the order, we realized that she did not provide us with an estimated pickup time. We called back to confirm the pickup time, so we could be on our way. Our order totaled $69.64, which included dessert. Upon picking up the order and returning home, we discovered that the sauce for the bread pudding was missing. We immediately called back and spoke with the same server, who confirmed that the sauce was there. When we explained that we were already back home in the Euless area, she said we could come back the following day after 1:00 PM to pick up the missing sauce, and she would provide us with a new one. When we arrived on Saturday to pick up the sauce as promised, we were informed by Vaniecia that the bread pudding would be prepared. However, an unknown manager refused to honor the promise and declined to provide the missing sauce. This manager did not offer her name and was unwilling to look into the transaction, even though the server was present and had handled our order and all the phone calls. The manager's attitude was dismissive, and she acted as though we were fabricating the situation. The manager's refusal to assist us, along with her poor attitude, left us very frustrated. We decided to leave, return home to grab the bread pudding, and request a refund. When we returned to the restaurant to request the refund, we showed the receipt, and the order was refunded, though only for $11. While the amount may seem small, it is the principle of the matter that concerns us. We were not trying to get anything for free; the bread pudding we were offered would not have been the same as fresh, and the missing sauce was simply an oversight. We felt that the manager's indifference to our experience was unacceptable. After receiving the refund, I asked the manager for her name, but she walked away without responding. I politely asked her again, and she ignored me, turning her back. When I asked a co-worker, I was told the manager's name was Jordan (if that's how it's spelled). I also inquired about the owner and was told the owner's name is Dirk. I later found online that the business is co-owned by Dirk and Mark Kelcher, with Phil as a partner. We have visited Bourbon Street Bar & Grill several times for special occasions, and we've never experienced service like this, especially from someone in a leadership position. The way we were treated was unprofessional, and we are very disappointed with the handling of this situation. I am requesting a return call regarding this matter, as I believe it is important to address the poor customer service and unprofessional behavior displayed. This experience has left a bad impression, and I hope it can be resolved in a manner that reflects the quality and service this establishment should strive to provide. read more

food is great. Bartenders are super friendly. Severs are great. Karaoke is super fun too. read more

Bourbon Street Bar & Grill - Great food and service - Cajun/Creole Near Me - Bedford, Texas

My go-to crawfish spot. No need for crazy butters and garlic. The seasoning and boil is amazing by itself. The servers are ALWAYS so friendly and nice to me. I come here about once or twice a week and have always loved it. Even the chefs are extremely friendly when they come out to talk or give me my food. read more

Came here for a to-go lunch time meal with my hubs. I ordered a shrimp poboy and he ordered a catfish poboy. They took forever on our food, that's one thing. Both poboys were a joke. They were cold, and barely any meat. Was not worth the wait. I did like the decor though. The New Orleans highway signs were nice. Maybe I ordered the wrong thing. Sad because I am from New Orleans and was really excited to try their food and was sadly let down. It was not a good first impression. read more

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I did a to go order and asked for my crab cake burger to be plain they gave me a fully dressed burger then when I asked them to correct it they still gave me the same bun with the sauce on it. this is my second time coming here and the kitchen not caring to give me my food correct like I asked and paid for and this used to be my favorite place pissed and disappointed, I won't be coming back not to mention I keep tipping for them to not get my order correct. read more

Shabon (our sever) was great. $1 Oysters on Thursday is a great deal. The music was good. The drinks were good.

Best flavored crawfish in 2 counties. If you like them spicy, this is your spot. Consistent quality and the price is always the best in town($7.99 now). Good drinks and great staff. Shelby always takes great care of me! Oysters and po boys are delicious too when crawfish season is over! read more

This was first time for my family and I ro come here. But this is definitely the last time. They were not prepared for all the the crowd that was there. They had a live band so maybe that was the problem. It was 5 people at out table & they brought out plastic wear for only 3. On top of that we had crab legs & they didn't have the utensils to pop open the crabs. We asked for to bags to place the legs in & the didn't even seal the bag. Then we asked for lids for our butter & they had to get someone to get them down from the storage room. Then we had to asked for wet nips to clean our hands. On top of all that our crabs were cold. When I said that we will not return that mean no way at all. Even if it's free. read more

My experience was "horrible". When I walked in the door the young lady that was seating people "looked loss". The service was "very slow & horrible". I had crawfish and boudan balls and it was disgusting. Will not be returning! read more

Come for the crawfish. Stay for Shelby. I started going to Bourbon St. last crawfish season and I became a regular. The crawfish is always good and if you're not a fan of mudbugs, there's several other great Louisiana cuisines to choose from. Shelby is an amazing bartender. She always greets customers with a smile, makes great drinks, and stays ahead of your needs as a server. Can't as for better. read more

The service at this place is horrible. The last 3 times we have been here the same blonde waitress with the tatoo on her neck is Rude and acts like she too good to serve you. normally go on Saturday around 1 to avoid crowds but today 3/28 at 1:00 it was t half full and there were dirty plates and glasses still all over the place. We sit at the bar for 10 minutes with no one asking for or drink order or providing a menu. The blonde just walked around and past us many time. When i asked to have the dirty plates picked up she said she was busy and it would be a while. We sit for another 5 minutes and then we promptly walked out. The service is horrible. the food isnt bad if you can ever place an order. Again the wait staff is lazy and RUDE! read more

It's been a while since I visited, but having had some F&B experience under my belt I can say that this place hit on all the sweet spots of my heart. It was chill and connected. Staff were invested and a true part of the joint. You'll see what I mean when you go! read more

It was actually not good at all. I had the house made crab cakes they were almost on edible . The place was not busy. But the service was very slow. I'm glad my customer picked this spot and not me. read more

Went here Saturday night to listen to the band. Right off I could tell they were overwhelmed because they made us wait 25 minutes to be seated because the waitress had just received two tables and they didn't want to overwhelm her. Got seated and was ready to place our drink and food order because of the crab cluster special and that's what we wanted.we had to wait for them to print off more kids menus for several tables. I had my son who is a 6 y/o picky eater with us so I asked about the mac n cheese texture and ordered him a sweet tea. When the food arrived, the waitress never bothered to say the mac n cheese was not made with elbow pasta nor was the tea sweet. They are made with Penne pasta which should have been explained. The kids meal came with fries which were very cold and hard. Our table ordered 3 crab leg dinners and they were cold and butter was not fully melted. A person at our table cannot eat corn so asked for potatoes, which 2 already comes with the dish. Come to find out, they didn't give the other person her corn, but didn't substitute for extra potatoes although this was discussed with the waitress when ordering but she never said it was an upcharge for extra potatoes. We all tried to eat our crab legs with no utensils but couldn't so someone brought us plastic utensils (3 for a party of 5); then we asked the waitress for crab cracker to open the crab legs and she said they didn't have any. We mustard through trying to eat the crab legs but it was difficult so we decided to just take the food to go since we have the correct seafood utensils at home. The waitress brought us bags to put the food in but no ties or anything to seal the bags, she said there's a vacuum seal machine but only for togo orders, weird. As we were leaving we requested a paper receipt and rhe waitress sent Makayla over with the receipts, however, the waitress tore off the top portion and only gave the bottom showing the total paid, weird again. By this time I'm annoyed and Makayla said she could tell I wasn't happy and asked for an explanation and offered help. I asked why was the business name, date, and time tore off the receipt, why did they not have proper seafood utensils, and why could our bags be sealed. She corrected the receipts, said they do have seafood utensils not sure why they were not offered, and sealed all 3 bags (the sealer was located across from our table at the bar. I asked Makayla is Cajun Market was still associated with this restaurant because if so why let this place ru. Their name and history of quality food whn they were located in Colleyville. This place has horrible food, service, and dusty window seals, so not very clean. read more

Boiled shrimp was good the only reason for the 2 stars. C'est bon plate. A joke. 4" piece of catfish with no sauce. read more

Bourbon Street Bar & Grill - C'est bon plate. - Cajun/Creole Near Me - Bedford, Texas

All Please consider visiting this awesome establishment! Owner Phil Tullis is a real-deal Cajun with an awesome grasp of real-deal Cajun Cuisine! We visited for the first time last Sunday and we had a BLAST! Fabulous service, fresh, delicious and innovative menu with a great following of nice people! The facility has plenty of room to entertain large groups of people indoors and out. Great Bar games and large TV's EVERYWHERE !! read more

Bourbon Street Bar & Grill - Game time Raffle was an unexpected treat! - Cajun/Creole Near Me - Bedford, Texas

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Drove here from Keller last night for the soft serve margs. The machine was broken, they said, which is out of their hands, I understand that, but my family and I decided to stick around for dinner anyway and we should not have. I received a salad that was entirely inedible. I started the pick out the pieces of wilted, slimy, pink-edged lettuce, and I wasn't able to do so because that was the state of ALL of the pieces. I had to tell the server that the salad had gone bad, it wasn't something that could be picked around. She agreed, and just said she'd take it off the ticket, there was no attempt to swap it out or offer something else. Today, their TikTok came up on my FYP advertising the margaritas, so I commented because why are you trying to get people to your bar for something you don't have? They said they got a new machine because the one they decommissioned yesterday wasn't "up to their standards". I responded and asked if rotten lettuce is up to their standards and they deleted my comment and then blocked me.. Good luck riding the wave of the margaritas. I look forward to what will replace this place in this location next. read more

Service is atrocious. Crawfish never came out. Their gumbo was water. Never received remaining items. The atmosphere was appalling noisy ass and playing, and nobody can chat. Never ever will return to this place. read more

Went in to order to go tonight, first time here and got few recommendation but desparate disappointed. There are so many things wrong with this place. The manager as first didn't let me swap the corn and potatoes to sausage without paying $3.95 ( for each thing) I order 3 things : 2 lbs crawfish , half lbs crab leg and half lbs shrimp in boiled Cajun style; I understand it so i said just get all corn for me please. I also did confirm with the girl in front that I like order Cajun style seafood , she confirmed Yes. Also she offered to put extra Cajun butter on the side for me. And I wait 40mins for those. Until I bring them home and find out there nothing right in the order : potatoes mixed with corn, no sauce in there , not even regular , just ate more like rub with sauce and then steamed than boiling and mixed Cajun style. Please see pictures for more conferences. I then called for manager and she told me to come back ( 20mins 1 way) just to get the sauce and hang up on me. Then I called back, she said they cannot retrieve / see my order until I give them my receipt number . Good place to get frustrated and wasting money. They might just encourage us to make food from home and not support them . They no need support in any time. read more

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Took my sweetheart here for his bday and OMG!!!! The catfish here is sooooo good! I love the batter they used...great flavor! The potato salad was very flavorful too. We had 1beignets for dessert with chocolate and caramel sauce and they were warm and gooey and tasted do good. We had frozen hurricanes and they had just the right amount of rum. I'm not a big drinker so I definitely felt it. I want to give a shoutout to our waitress Nicol who was one of the best we've ever had. All in all...great time and we'll definitely be back! read more

I'm going to say it was okay I've had better crawfish. The chicken gumbo was so full of rice I really didn't enjoy it and the potato salad wasn't good at all. Service could have been better than it was because they were not that busy. The margaritas was not good at all. Very nice establishment. Just need a few improvements on customer service and the frozen margaritas and some of the food items. read more

If you like cajun cuisine you'll love Bourbon Street Bar and Grill. The service we received was outstanding. The server knew her stuff and was very attentive. Boiled crawfish (4lbs): We came for the boiled crawfish, which was excellent and at a good price point. That's hard to find these days. There were plenty of large sized crawfish among the four pounds we ordered. I noted only six that weren't good and had to be discarded. Boiled Seafood: Boiled shrimp (1lb) with corn and potatoes. We also ordered boiled shrimp off their regular boiled seafood menu. The shrimp was supposed to be more mild than spicy, more kid friendly. Unfortunately, it was far from it. As a measure of just how spicy the shrimp was, I had added two additional dry rub cajun spices servings (about four tablespoons each) to the crawfish to get the heat up to my likin. When I sampled the shrimp, my eyes watered. It may have been my imagination, but the corn of the cob that was served with the shrimp was even worse. Be mindful of this when ordering if you prefer more mild food, especially if you're ordering for children. Dessert: Bread pudding with rum caramel sauce. Excellent choice to wrap up the dinner and quelch the residual embers remaining from the main course. The ambiance is casual dining with a full service sports bar. The noise level was moderate. The tables and floors were clean. The walls were smartly decorated with a New Orleans vibe. Their website says "A spectacular culinary experience that brings the flavor of Cajun Country and New Orleans all the way to DFW." Overall I agree with this statement. Well done and recommended. read more

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Maribeth is the best !! Loved her energy she's so friendly and attentive. Me and my group came from Philadelphia she taught us all about the menu and made sure we were accommodated. We sat outside it seemed like none of the servers wanted to serve us outside and they volunteered her and she didn't have any problem with it LOVED YOU MARIIIIII!!!! read more

Service is horrible Never have I been to an establishment that even the manager on duty had no respect or empathy. I never raised my voice or acted in any way disrespectful. She did not even care at all, not one bit. I tried this place 3 times now and each visit only got worse. No matter the situation or population of the place. Go someplace else. read more

Probably marginal at best before they joined forces with The Cajun Market. Now it's a destination not to be missed.

Came here because my daughter wanted Cajun food for her birthday. We suggested here because we've enjoyed their food when we are nearby at Ron's Corner Tavern. We were seated in a timely manner & our drinks came out fairly quickly. There were children in our party who ordered chicken tenders but were told they were completely out. All but one of our party had soft drinks. The old fashion came out awful. The mixture was not balanced and it came with lots of ice cubes instead of the necessary large ice ball or cube. Our food came out and evening tasted good. We ordered beignets and for whatever reason these took a long time to come out. We were ready to leave and had to wait on them. The first time we were told a 5 minute wait. And then 10 minutes later it was 4 minutes. So, with this said if you want an amazing alcoholic beverage, go next door to Ron's. But come here for the food. read more

Visit Arlington for the weekend and was look for a seafood boil, the food was okay. Not really good but also not terrible. The crab claws were the best tasting and we only got them because they were out of crab legs. I'm give 3 stars because the service was pretty bad. You could tell the servers were flustered and ended up messing up our order. We also didn't get our appetizers til after we had already finished our meal. The server was nice but also seemed all over the place. Would recommend if you're looking for a seafood boil. read more

Bourbon Street Bar & Grill - Crab claws - Cajun/Creole Near Me - Bedford, Texas

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Stopped in for dinner tonight with my best friend and had a great experience! Sam was our server, he was wonderful and I recommend asking for him. Very nice and clean inside with large, spacious booths and various things playing on the TV. I got the Bourbon Street Hurricane and she got the Green Grenade for drinks. Really good! We shared the boudin palooza Appetizer Platter that consisted of crawfish meat pies, boudin Natchitoches meat pies, boudin balls, pepper jack cheese stuffed boudin balls, cheesy boudin spring rolls, and a link of boudin sausage. I also got their chicken & andouille sausage gumbo, freaking delicious. She got their fried crawfish po'boy with seasoned fries. For dessert, we got the Jose's chocolate flan to go. Both of us snuck and a bite and words can't describe the holy perfection of custardy flan on top of rich chocolate cake. Thank you stretchy pants! We will be back for sure. read more

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